I can't say enough good things about Alexander Plumbing. I am so grateful that I found them. They…read moreare dependable, respectful and do great work. They come out when they say they will. They explain my options to me. They fix the problem. They clean up before they leave. I have used them several times and will never use anyone else. Highly recommend them.

I am so very happy and pleased with this company. The owner came immediately upon our call to…read moreassess the situation. And in less than twenty four hours sent someone to take care of the problem. Paul came and did a fantastic job, assisting us. I could not be more happy to give a review about a local business. Very good customer service and very fair pricing.

We originally had issues with our HVAC (AC) not cooling properly for the first and second levels of…read moreour home. In the past we had another HVAC service firm whom we parted ways with due to unsound business practices (they suggested replacement of $5,000 AC units even though they only had a small leak. The other firm also replaced parts that could have been fixed and there was a pattern of constant upsell and overcharging (we verified this with independent professionals). This led us to Cork's here in Huntley, and it was a great decision. Cork's sent someone very quickly, even though there were many other customers with similar issues this time of year. Gil did the original inspection and then Frank (owner) came a day later as we had to wait for the coils to defrost completely, which made sense. Both were very knowledgeable and trustworthy. They did not give me a bunch of BS about replacing the entire unit, but rather refilled the Puron and injected a dye/sealant. We will monitor it over the next year and call them if we notice issues. They suggested that these 2008 units should have a decent lifespan (possibly up to 20 years if built well) and that most repairs can be done part-wise as things are properly diagnosed over time and replaced. This built a lot of trust with me out of the gate. All of Frank's employees work directly for him, not on commissions, and you don't get the sense there's a constant 'upsell' or 'vague rationale' for larger more costly replacements. The other very great experience was this. We had two toilets that for over year now have been refilling their water tanks on their own constantly (and increasing water $). I replaced the intakes and flappers myself twice to no avail. Frank took the time to fix both toilets in a matter of minutes and knew exactly what the problem was, right during the service for the HVAC. It was nice of him to make the time as I know he was already in hurry to his next appointment but wanted to make sure I was a satisfied customer. We appreciate Cork's business ethics, professionalism and willingness to go above and beyond for customers. Thank you from Nick and Kimberly.

A simple toilet replacement and they scratched the ceramic tile floor. Two weeks later the toilet…read moreis loose . They refuse to do anything to do anything to fix the issues

Beware of this company. This plumbing company will charge you a lot for something that can be done…read moreby a plumber for much less. I paid $310 for something that the plumber was not able to fix. He demanded another $1200 to order parts which he says will possibly take more than a week for the parts to come before he can fix the low pressure shower have in my master's bathroom. I decided to use another company MLB plumbing. He was able to fix the problem for $600. Do not use this company unless you want to waste your time and money.

The Titan plumber lied to the HOA about what he found. Fortunately I have pictures and other…read morereports since Titan plumbing report was ludicrous. The Titan plumber was not able to identify a clean out belonging to an upstairs occupant. When he cleaned out said clean out he affixed the cap incorrectly. My subsequent plumber simply had the upstairs neighbor flush to identify the clean out in the 2 story unit. Pamela was wonder, efficient, and honest. The Titan plumber was arrogant, with an agenda in mind and contrived a story.

Punctual, knowledgeable, and friendly. I have two dogs, and he played with them, and it was a…read morepleasant experience.

I used this company to fix a leaking spigot at my condo, and unfortunately, I was very disappointed…read morewith the pricing. Because the village had to shut off the water valve, I needed the repair done quickly and didn't want to postpone it. The technician quoted me $622-$822 for what seemed like a relatively straightforward spigot leak. When I asked about their hourly plumbing rate, I was told it was $360 per hour, which I found extremely high compared with what I've encountered from other plumbers. They also did not provide a detailed invoice showing a breakdown of labor and parts, which I would expect for a repair of this cost. I ended up paying them $500. I felt this pricing was excessive, especially without a detailed breakdown. Lesson learned--I will be using a different plumber in the future and would not recommend this company based on my experience.

He spent less than 15 minutes replacing a toilet gasket and checking, but not repairing, a sink…read moredrain. Total cost more than $215.00. Honest, nice guy, but cost was excessive, in my view.

I believe in hiring locally, and I live in St. Charles. We found Wagners Plumbing, asked for a…read morequote and they responded immediately. They did an excellent job and solved a problem that could have cost $$. Highly recommend them. Ken D.

We had a leak from the upstairs bathroom to our dining area on the first floor. Kevin was…read moredispatched to our home and did everything he could to not have to cut into the drywall ceiling. Ultimately, he had to cut (the section was damaged due.to the leak anyway) but was able to fix the issue. Ended up being a crack in the shower tile in my kids bathroom. I would highly recommend this company. They were prompt, professional and polite. Definitely adding them to my list of people to call for plumbing when needed.

Contracted the business to replace a Flush mate in the toilet…read moreBusiness ordered and installed a wrong Flush mate (wrong reference number) which didn't fit Asked business to order the correct Flush mate (same reference number as the one being replaced) which is available to order on line Business declined to order and install the correct Flush mate In their business statement they "back every job with guarantee" Which they did not honor Beware of this company

I definitely recommend Friendly Plumbing!! He was prompt on…read morethe service call. He showed us what the problem was and explained it in layman terms. He quickly fixed it and was on his way. A pleasure meeting & doing business with him!!

We've loved using Friendly plumbing in the past, but now two calls with no call back has left us…read moredisappointed. Are they even still in business? If they are too busy, why not a courtesy call to let us know to find someone else. Now we have to find another plumber.

We requested a quote for replacement of our heating and air system from Costco and they contract…read moreMcNallys. Our experience with McNallys has been the best! Hector started the project off explaining the various systems available. He was great with helping us decide what was best for our needs. Jason and Anthony installed the system and they did a great job! Jason's was so knowledgeable in his field, very impressive, and Anthony was learning the trade which was great to see. We couldn't have asked for a better experience Would definitely recommend McNallys!

ATTENTION!! The first company that came to my home informed me I needed a new furnace and A/C…read more McNally's came to my home the very next day as I wanted a second opinion. Rigo looked at the photos the first company had taken but wanted to check for himself. He thoroughly went over the inside and outside of both units and saw that the photos from the first company were NOT of my furnace!!! I was shocked as I had used the first company to service my needs for many years! Together we compared both sets of photos. It was obvious the photos were not of the same furnace. Rigo concluded that both of my units were in good working condition and did not need to be replaced. McNally's was thorough, knowledgeable, honest, and courteous. I am so grateful to McNally's who performed their own examination of my units instead of taking the word of the first company who falsified the photos of my furnace. McNally's saved me $13,000!! I now have peace of mind that I have found a honest company in McNally's to serve my future needs. I hope that my experience will help others to seek a second opinion. It breaks my heart to know that there are companies who so blatantly scam people who are looking for help but I am happy to have found McNally's to be one of the few remaining companies out there who treats their customers with honesty and respect.