Called First Response because I had a small gas leak in my garage and needed gas line rerun from…read moremeter into my basement. They gave me a great quote well below the bigger company's in the area. Called back the next day Friday to approve the job. They asked if Sunday would work for us. There is no extra charge no matter what time day or night you call. Very happy with the work, the price and timing it took to complete the job. Left work area cleaner than when they arrived and will definitely use again. After I posted this I looked and saw yelp thinks I'm in Kenosha,WI. I am not this work was done in Cary, Il. Thanks again guy's you do great work. Bob

I'm giving one star because it will not allow zero!! I highly do NOT recommend this company. An…read moreagreement was made with Joey, the owner, in writing. He was donating drywall and installation & gave the cost of his plumber. I'm a disabled solo mom of 3 young children. He asked for $1k for deposit. The amount was promptly sent. He claimed he didn't receive it. It had been taken from my acct. He said he would contact his as well. 2 days later (& after a conversation with him about the work estimated to be done), I wrote a deposit via check for $2500. The $1k to be returned. After that point there were excuses of why a plumber couldn't return. He gutted my entire upstairs bathroom without my consent...tearing out a bath tub that was only supposed to be lifted, a vanity and 3 walls (that were completely unnecessary to take out.) He claimed there was mold under my subfloor. Claimed his carpenter was sick. He knew I was falling down my stairs getting to the only other toliet, 2 floors down. Yet just had excuses of why there at least wasn't a toliet reinstalled on the 2nd floor. When I had a different plumber come... only a small part of the subfloor needed replace. There was no mold, as Joey claimed. And it was confirmed there was no reason for the tub or vanity to be removed. The new plumber changed the subfloor, did all the plumbing, installed a toliet by himself within 3hrs. To be fair when I added up the hours of the time spent and supplies (retail, not the super discount he claimed to buy things), First Response/Joey Malone OWES ME $2116 plus a tub and double vanity. He has denied zelle request to reverse at least the $1k. If you want to deal with a company who lies and steals, this would be it! Disgusting!

I have used Callahan Plumbing for years. I had always been satisfied. It was suggested by the tech…read morethat I replace my Watchdog back up system with a high quality one. I received the quote for a complete gel battery back up system for $1500. I asked about life of the system and battery and was told the battery should be replaced in about 5 years but the system would last a lifetime. After install, I was told the price was $2100! Questioning the difference, I was told the battery was not included. I would have never ever agreed to a $600 price increase. I looked up the system on line and I could have gotten it for a third of the price. I will never use Callahan Plumbing again.

Sent pictures of the work that needed to be done PER YOUR REQUEST. Trying to contact you for over a…read moreweek with phone messages and texts. You didn't even have the decency to let me know one way or the other if you still wanted the job. No call. No text. How long does that take? A minute to text someone? Terrible company. Your fired! Even though I never hired you. If this is indicative of your work ethic I am really glad I didn't. And I will let people know. Especially the person who recommended you.

I had the plumber out again to solve a problem today. There was no charge because they were here a…read morecouple of days ago. They are great people to work with, always on time, cost is acceptable and they listen to your problem. A big shout out to Jared and Pedro. Thank you so much.

Had them at our home a few times for various jobs, and every time they were prompt, professional,…read moredidn't leave a mess, and the price for service was very fair. So far they have rodded out our sewer line, installed a cleanout, fixed a bathroom sink, and replaced an entire sink/vanity for us. All the time being friendly and courteous to everyone in the household. They really did make sure issues were fixed correctly, and were fixed for the long term. I will be calling them next time we have any problems!

I called Friendly Plumbing and spoke with Eugenia and scheduled Michael to come out and install a…read morenew sump pump today. I also explained that he needed to look at my kitchen faucet. Eugenia called me and asked if Michael could stop by EARLIER than scheduled. I was happy to accommodate that request. Michael is knowledgeable and efficient. He knows time is money. He quickly installed the sump pump and we headed to the kitchen sink. He checked a few things on the faucet and had the matter resolved in a matter of minutes. Great service. Michael is a hard worker and Eugenia is very pleasant on the phone. I highly recommend calling Friendly Plumbing. I have used them for many years and I have always been satisfied with their work.

We've loved using Friendly plumbing in the past, but now two calls with no call back has left us…read moredisappointed. Are they even still in business? If they are too busy, why not a courtesy call to let us know to find someone else. Now we have to find another plumber.

Called MPT Plumbing (Mike) to address a minor leak after a water meter replacement late last week…read more Since the issue occurred due the meter replacement, he not only called the city to ask about having this fixed, they directed him to the company that replaced the meter. He called, they listened to his explanation of what happened and promptly scheduled to come out the next day to fix this issue. Mike is a true honest business owner that genuinely cares about his customers and goes well beyond the norm in regards to typical customer service. I am incredibly grateful to have met this good man today. Thank you for your service and insight today.

I have used MOT plumbing on two occasions now. Once for a new toilet install and once for a leaky…read moresink. Both times I came away satisfied with not only the customer service that I received but the prompt response from them. I would highly recommend using them for plumbing services as they are very professional, time conscious and customer service oriented.

The sewer line was harder to clear out than expected. Bruce was very patient and had to rod out…read moremultiple times. Job was finally successful. Price was more than I was expecting but job took awhile. Learned not to flush wet wipes even if they are flushable.

Despite having a good relationship with Hansen for a few years in doing our plumbing work, I will…read moreno longer be working with them, as I feel that they did not take responsibility for their mistakes with the work they were doing in the house. In the winter, the plumber cut a pipe to my HVAC unit without knowledge that he had cut off service to this unit. I didn't give permission for this to occur either. As a result, when I realized this is what happened, I called and asked them to fix the pipe as a pro bono measure since it was a mistake. I didn't feel it was my responsibility to pay for an error they made. Although it is December and cold out, it took them two phone calls and over four hours later to call me and let me know they would charge me for the work but they'd be happy to send someone out to do it. As a small business owner, I feel this is a terrible way to treat clients. It is important for businesses to take responsibility for the actions they have caused. I clearly told the owner on the phone that I would no longer be using their services moving forward.

The arrived on schedule on Friday morning did an excellent installation in removing the 10 year old…read moreWhirlpool softener with a new AquaPure 18000 with its separate brine tank purchase from Home Depot. Salesian an A+ installation.

Tired old plumbing (& tired old people ). Original plumbing in @1950's/1960's tract home, with some…read morediy mixed in. They've handled multiple emergencies and a major multi day bathroom redo project. Very patient with developing an appropriate quote. Great people, I think fair prices. Bathroom redo was a big job, they worked with the various family members handling different parts - couldn't have been easy for them! Today's emergency call - he took care of the problem plus cleaned the wall, utility sink, floor. Whew, I wasn't looking forward to doing it all myself. That to me is excellent service. I appreciate they're giving us feedback to plan next old-house need (so it doesn't need to be an emergency service call).

We have used Advantage Plumbing on a number of occasions. They are a terrific company. They're very…read moreknowledgeable, polite, and get the job done. Their rates are very reasonable. A special call out to Angie, the office manager, who took the time to find out when our last visit was. If you need a plumber, don't hesitate. Call them.

Caleb came out to take care of an issue that a prior plumber had created. He fixed the problem…read moreright away with our shower and was professional and courteous. Great service from Advantage!