If you come across the Hangry Panda truck, order from them! Wonderful food, huge servings, made with care and genuinely my favorite food truck food in the area.
If you are looking to book the truck for your event and you talk to Ivonne, I wouldn't. I recently had this truck at my wedding and the unnecessary level of stress that woman added had me holding my phone with a pizza place on speed dial in case the chefs working the truck acted like she did.
I could rant for a while, but here are bullet pointed summaries of different issues we faced:
-I had first called her over a year before the wedding, the first vendor I contacted, with a specific image in mind. All the food being served at the same time with a limited menu, the orders submitted in advance, around 80 guests. At the time, she promised they could do this with ease.
-We had a lot of different conversations between March 2024 and Feb 2024 where we didn't have a contract. When I showed concern over not having a contract signed, she called me and said I was just as much at fault for our gaps in communication because I "had some kind of mental breakdown over the election." And didn't call her that day I had said I would. (I am including screenshots of our conversations, I followed up and apologized the day after with no response.)
-As we got closer, she became more hesitant on the plan of serving all at the same time until she calls me at 11pm the week before saying, "What do you mean you want everyone eating at the same time? We can't do that!"
-When we came to an agreement that they could serve all the food at the same time, I sent the order. She sent a picture to confirm and I noticed an old file had been sent and corrected it immediately. Her exact text back was:
"You see? I even reconfirmed your orders. Even after you typed them out you still have a mistake." (This was... the first mistake/correction I had made???) later, she seeks clarification on a couple of alterations requested. Day of the wedding she vents to my bridesmaid that I "changed the order 3 times!" Multiple times, like it's proof I'm being difficult.
-When I sent in the orders. I had suggested that I could provide tables and warmers for the food truck since she cited space and heat as why it would be hard to serve all at once. I told her that's what my friend who works in wedding catering suggested, and she said if my friend knows so much we could cancel our contract and my friend could cater.
-Told me I couldn't talk to the chef because "he only listens to me" then the next day/phone call when I asked again to speak to him, "he doesn't speak English." (When I met them at the wedding, they spoke English amazingly and were very kind/accomodating)
-She spoke so accusatory and condescendingly to both me and my bridesmaid that people that would overhear the phone calls would say, "Oh my god? What's her problem?" "She sounds so hostile it's like she's trying to start a fight."
-During one phone call, I got sick of her talking over me and putting words in my mouth, and I yelled (along the lines of,) "Okay! Okay! That's fine then! We can do that!" And once we were in agreement and back to normal levels, she says I screamed at her unprompted and I'm being abusive. I say, "I'm sorry, we both got a little heated." And she says, "No, it was all you, out of nowhere just screaming at me, I stayed completely calm it was just you."
-Called my bridesmaid multiple times during the ceremony even though we had already spoken to the chefs and made sure they were set up.
At the end of the day, the chefs made everything wonderfully, made things so easy for me, and didn't seem to have any issues with what I was asking for. Everyone raved about the food, but every time I think about how it went I think of how she kept treating me like she was trying to catch me in a mistake and assuming ill intentions at every move.
She told me she coordinates this as a volunteer, and if that is the case I really hope they find a different coordinator (and pay them.) It feels like she is overwhelmed with stress and it would be a blessing for this to be off her plate. If her behavior isn't from stress and that's just her personality, either way she shouldn't be dealing with customers. She should be removed for the trucks sake, the customers sake, and for her own sake. Best of luck to this truck, hope for their sake they find a different coordinator. read more