I used to travel a ton, ! Anyways, inside the earlier year, Ive settled down In an energetic relationship. Starting late we decided to move to a more noteworthy spot as we are endeavoring to build up our relationship. The house was very new and I was looking around for a handy man! Requested a quote and decided to use this company! I decided to utilize these people and they didn't bewilder. My significant other was anxious to have a couple of individuals to invest energy with and help him as he had recently endeavored to redecorate the house himself. Which included mounting my televisions, and doing other handy work around the house! This company is unprecedented and I'm absolutely endorsing it to everyone. I had a great experience and you will to! read more

Handy1 - They were able to mount my tv onto the Ceiling! Which as cool! - Water Heater Installation/Repair Near Me - Chantilly, Virginia

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This place is great! I called them to do a couple of small jobs around the house and they did it perfectly! They were able to finish everything around my house that I needed to be finished. I talked to the handyman a couple times and the service was amazing. If you're in the area, and you need a handyman, this is the company to use. By the way, they need your support because they're a small business that does a great job! read more

Handy1 - Water Heater Installation/Repair Near Me - Chantilly, Virginia

#satisfiedcustomer! One of the best handyman I have ever hired. I've heard some good reviews and had some friends recommend them to me and they did not disappoint! I've had some problems with other companies in the past, overpriced for mediocre work etc. They did an amazing job and I could not have been happier with the results! They mounted my tv and fixed out many problems I had around my house! Thanks a lot! read more

Mel was recommended to me by one of my good friends, and I am very satisfied with the work he had done in my house. My wife and l really like cooking on a gas stove, but our house was set up for electric range only. Mel's staff installed gas line from our balcony to the kitchen. Since living room was in between, they hid the gas line with a beautiful piece of crown molding. He and his team also installed water heater and dryer vent and they both look great too. I can't really tell how punctual his team was since i wasn't living in the house while they did these jobs, but I can say that i didn't have any problems reaching out to Mel. Every time I called him, he either answered my call, or called me back in a couple of hours. read more

Handy1 - Water heater and dryer vent - Water Heater Installation/Repair Near Me - Chantilly, Virginia

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Mel is a great guy and his team do very solid work with quick turnaround and fair prices. He's helped me with electrical, gas line moving, and hot water heater installs. I highly recommend him for those needing work done around the house Northern VA! read more

If I could give negative star-ratings, I would. This company was a subcontractor for Lowe's so I did not choose them, and they were horrible. Hard to get in touch with, never call you back when they say the will, and the technicians do not know how to install appliances. This technician took 2 hours and several phone calls to install a dishwasher. Additionally, the technician walked in and out of my house many times without removing his shoes, used our bathroom twice, and made a huge mess out of our floors. When I pointed out that all other service providers remove their shoes or wear shoe covers he made an excuse. If you choose to buy and appliance from a big box star, ask who does their installation. If I had to do this all over again, i would have the appliance delivered to the store, pick it up, and have a trusted repair person install it. read more

PATHETIC! Scheduled us for a dishwasher install for today, no one calls, we waited until 1:30pm, called them and was told we were never put on the schedule. WOW! JUST WOW! This is the worst company, don't ever let them do anything for you! read more

Easy to schedule though there was a mixup with the date, as scheduling team overbooked admittedly and the installer was not able to come on initial day as planned (this was communicated 3 hra after the set time on the date in question). Was able to reschedule to the following day, and requested a call 45 mins to hr prior to installer's arrival. No call was made, but 45 mins into the window set forth, a call was rec'd from the installer indicating arrival. Within one minute of call, Handy1 called. While on phone with Handy1, went to door to let installer in Good thing, as the installer showed up without introducing himself, but the gentleman from Handy1 knew who it was. Additionally, the installer seemed perturbed that he had to complete the job. Throughout the process, the installer would mutter various profanities under his breath (in spanish) When complete, he didnt clean up the meas created from his install and left large pools of water in the kitchen and on the carpet throughout the living road His work was quick, but the attitude provided by him and the missed 2 half days for the install lowered the rating considerably. Without those issues, I'd consider a strong 3.5 star review if not 4 star review, but how one is treated, goes quite a way beyond the service provided. read more

Highly, HIGHLY, recommend AVOIDING this company if you have a job or career. They are contracted through Lowe's as installers for appliances. My wife and I recently purchased a new Gas Range, and paid the ridiculous $325.00 to have it installed. Of course, we have now cancelled the installation and had the range returned, for reasons I will explain below. I just want to preface this by explaining that I went to their website to file a complaint (because good luck getting them on the phone), and when I attempted to submit it, their feedback page leads to a 404 error (page not found). So, they don't have to worry about receiving complaints because the website doesn't even work. This is the message I intended to send them: "Clearly you do not want our business, because this is the second delivery attempt where your technician has not called to tell us he is running late. Monday, 11/28, we waited all day for a delivery that was supposed to occur at 8am. We called your company multiple times, and did not get a response until the afternoon. At that point, we were told he would be here in 15 minutes. Another 2 hours passed, and we got another call saying he would arrive by 6pm. Then 5:45 came around, and he called again to say it would be impossible to make it on time. So, we rescheduled for Thursday at 9am. Here we are again, Thursday 12/1, and your technician is over 3 hours late, with no call. We've called and left messages at your company, and we haven't heard back at all. If you have any desire to actually fulfill the mission statement on your homepage, I recommend getting your stuff together. I would be humiliated if this were my company performing at such a ridiculously low level. Your clients are people with lives as well; and in the service industry, you are supposed to make your client a priority. Needless to say, we don't feel like a priority at all. Rather, my wife and I have burned 3 days of paid time off cumulatively because of you. We have contacted Lowe's and are cancelling the order, and I will be sharing this experience publicly to avoid anyone else from being put through this. Thanks." In short, they failed to make the first scheduled install at 8am, DID NOT CALL US TO TELL US THEY WOULD BE LATE, then gave us the run around ALL DAY, until ultimately telling us they couldn't deliver on time. We rescheduled for 2 days later at 9am. Same story: failed to arrive on time, failed to call us an tell us they were running late, and failed to answer our calls. They have no respect or appreciation for their clients. This is an absolute MUST AVOID business. If you think about the 3 days of paid time off it cost us to wait around for these guys to arrive (which they obviously never did), you can see how this cost us WAY MORE than the $325 installation fee that we had refunded. The Lowe's we purchased this from will also be getting a review, as they treated myself, my wife, and my mother terribly as well (hung up on us multiple times, managers were disrespectful to my mother). That is the Lowe's at Sully Place Shopping Center, 13856 Metrotech Dr, Chantilly, VA 20151. read more

I asked Mel for some help on a particular plumbing project. Not only did he describe what needed to be done, he did it. Couldn't ask for better service and will surely call him again. Thanks Mel. read more

Mell and his team did a fantastic job fixing our plumbing at Valvoline, they're very responsive and their work is quick and impressive. I highly recommend their service. read more

All is well that ends well. Like others, we were refered to Handy 1 by Lowes. We purchased installation of a water heater, emergency service, and a special order to have an extra valve installed. Late in the day we had heard nothing, could not get Lowes on the phone, contacted Handy 1 by phone (left a message) and sent an email. No install or calls back on the day scheduled. The next morning, Lowes called to say Mel/Handy 1 was trying to reach us at a different (wrong) number. Heard from Mel right after that. Then heard from him again when they had picked up the water heater. Luis from Handy 1 arrived and installed the water heater, but did not have the parts for the extra/special order. Work appears to be very well done and we are happy to have not only water, but hot water again. A quick return trip to Lowes with the receipt from their phone app, a photo of the work done and an explanation led them to reivew the transaction through their Central Processing Office (CPO) who coordinates all of the orders nationwide. Lowes refunded us the charge for the emergency service and the special order. As I said, all is well that ends well. I am pleased with Handy 1's work so they get 5 stars. I would drop a couple stars from Lowes. An update: Also, received a call from Mel the evening of the installation to be sure everything was working properly and that there was nothing more needed. read more

Hi, we were very happy with the work that was done through Handy1 with partnership with Lowes. Everything that was promised was delivered and we would us them again for another project. There were some scheduling issues, but that was mostly a Lowes issue. read more

I hired Handy1 to do some minor repairs on my townhouse and they did a good job and gave me a seemingly fair price. I thought I use them again to do some work in a new house I purchased. I called Mel and he came over to check The work I needed and said he would get back with an estimate. I never did hear back from Mel nor did he return any of my calls. He seems like an honest guy but his customer service is lacking. I guess I'll find someone else. read more

I don't know how this company survives. It gets zero star on timeliness and customer communication from me. I purchased a double-oven on Nov-end from Lowes which contracted with Handy1 for measurement and installation. The Handy1 office promptly made an appointment with me for the measurement for Thur Dec 1 with a time-window of 10am-2pm. The person (Mel) did not show up until 7pm. There was no phone call from Handy1 or the technician of being late. Then, per Lowes contract, Handy1/Mel had 24 hours to report the measurement to Lowes so that Lowes can decide whether or not the oven I selected for purchase would fit in the existing cabinet cut-out and if so, proceed with the custom order. After 2 days, Lowes still did not receive the measurement. I called Handy1 and it said Mel would send the measurement that evening. The next afternoon, Lowes still did not receive the measurement. I called Handy1 again (left a message) and never heard back. I contacted Lowes to complain about the situation and Lowes contacted Handy1 to get the measurement, which by then, was Day 7. Two weeks later Lowes receives the oven and Handy1 contacted me again for an installation appointment for Thur Dec 29 with a time-window of 8am-12pm. Again, the technician did not show up. I called Handy1 at 1pm, 3pm, 4pm and got voicemail every time. I left messages but did not get any call back. At 5:30pm, the technical (Charles) called to say that while he was available now, he did not have another person with him to help carry the "heavy" oven. So, basically, he could not do it. He promised he would come out by 9am next day with another person. By 9:30am, he was still a no-show, no call. I called him up and he said he was running late and would be there by 10:30am. I gave him an ultimatum to be here by 10:30am sharp or else I was cancelling and done working with Handy1. At 10:20am, Mel showed up (so Handy1 met my 10:30am ultimatum), but no oven. Well, Charles was driving to get the oven then. 40 minutes later, Charles showed up with the oven. Both Mel and Charles acted professionally when I was able to talk to them face-to-face or on the phone. I shared my frustration with them and they were apologetic, but the customer relation damage was already done. I failed to see the other reviews with similar problem with Handy1 until I experienced it and wanted to share it with others. In short, I would avoid working with this company if I purchase another appliance from Lowes (note that Handy1 also contracts with HHGreg). They wasted a few of my days waiting for them and the lack of communication was just unacceptable. read more

I recently purchased a new dishwasher from Lowe's. Handy1 was assigned as the installer. Having not heard of them before, I was a little reluctant to use their service but decided to let them do the install. Handy1 called me within 24 hours of notification by Lowe's that the dishwasher had arrived. I scheduled the installation for the next day between 0800-1000 hours. The installer arrived at 0900 with the new dishwasher, removed the old unit, and installed the new dishwasher within 90 minutes. The installer removed all the trash and left me very satisfied with their service. Well done, Handy1! read more

I have read the other reviews and I would point out that the problems were all clients that used Lowes. I too used Handy1 for an install through Lowes. As you could expect I had terrible problems, but unlike the other posters Handy1 was my salvation not my problem. At this point I should mention that I am a professional interior designer. I have dealt with dozens of contractors both my own and from clients. Not only did they answer immediately every time I called, as well as call me back every time I asked, but they handled the problems quickly and professionally. I am currently working on a very large project and had Mel personally come out for a site visit. He was polite, knowledgeable, and pragmatic. Every job has issues, there are always bumps. No company is going to avoid them all, anyone who tells you otherwise is plain wrong; but what matters the most is how a company responds. Handy1 took care of the issues that arose regardless of if they were theirs or Lowes. What more can you ask? read more

We contacted Handy1 thru Lowes for the installation of a Wall AC unit in summer 2015. The system was working fine for 3 years/seasons (2-3 months each season) since we used it as a backup for a central AC when the weather was over 90-95 and central was not enough. System stopped cooling at the start of the 4th year (May 2019). We had 3 contractors look at at via our warranty, Yelp and Angie's list. One essentially said that they do not want to deal with these units and that it needs to be replaced. 2 contractors both with very high ratings (far higher than Handy1) independently said there was a problematic installation and the line that carries the refrigerant to the inside wall unit from the outside unit is very cold (frost on the outside) whereas it is supposed to be heated - ("was this a handyman special install?" - one asked). As a result, oil and leftover refrigerant have formed a sludge and over time have reduced the efficiency and capability of the refrigerant to be cycled back to the outside unit, clogging the line. And of course now the system blows room-temp air. We have contacted Mel via phone (twice - talked both times to the lady who answers the phones), via email (2 emails to Mel - no response) and talked to Lowe's who says talk to the contractor. That they do not respond at all and are not willing to take responsibility for their job is not acceptable - he is not even willing to take a look at his own work. These units generally last over 10 years so there should not be an issue for an AC that cannot be fixed. At install time they had a guy who was actually close to breaking the unit because he could not get something setup correctly - he was forceful whereas you have to be gentle with these things. I didn't think much of it at the time but it all comes back together now. All other repair people said we will need a new unit. Avoid this outfit and their sloppy, uncaring, irresponsible, unprofessional work. read more

I contracted Handy 1 to remodel my bathroom. Mel came out and gave me a price that was reasonable compared to what I had been getting from some of the larger contractors I had quotes from. They knocked it out on schedule and my wife didn't complain once. That alone made me very happy with the company overall. read more