Very professional and knowledgeable of central ac. House getting colder than when the unit was new…read more Will completely use for all my electrical work

My furnace was down! So HQMS came to my rescue. They replaced my HVAC system. Jerry and his crew…read moreknew what they were doing. The quality of work was excellent. The value was competitive.

Trademasters lives up to their name and we have been loyal customers since their beginning in the…read moreearly 1990s! Recently, we had Trademasters replace an aging furnace and air conditioner system. In addition, they installed a damper system with a second thermostat for the second floor, which allows us to set the temperature separately for the first and floors. The difference in the upstairs temperature has been astounding! Where it used to be an oven, it is now very comfortable. From the initial call to the final installation, their team was prompt, friendly, and exceptionally responsive. What really set Trademasters apart was their approach to helping us choose the right system. Instead of pushing a high-pressure, one-size-fits-all sale, their technicians took the time to discuss multiple equipment alternatives with us. They walked us through the pros and cons of different brands, efficiency ratings, and installation options so we could make a confident, well-informed decision. We couldn't be more happy with the final result! It's rare to find a team that combines top-tier technical knowledge with genuine, customer-first service. If you want a trustworthy HVAC team that shows up on time and truly knows their stuff, call Trademasters. Highly recommend!

Trademasters is a quality, well-run business that provides honest, quality work in HVAC and…read moreplumbing. The staff, from the person who schedules visits to the techs to the owner, are all super friendly and competent. The system they recently debuted - EasyHome - does just what it says - makes it easy to schedule services, repairs, installations, and maintenance. It's a one-stop shop for just about anything you need for your home, from a well-respected DMV company. I highly recommend them and their services.

Took a while to schedule our plumbing repair, because they prioritize broken A/C calls during the…read moresweltering DC summer, which I can appreciate. Jake was our plumbing technician and he did a thorough job replacing copper pipes with color-coordinated tubing in the upstairs bathroom. Installed new shut-off valves to the vanity, toilet and tub faucets and even vacuumed before he left. We had a water pressure problem after he left, and Jimmy Gusky had another tech at the house the next day to resolve it - the solution was really simple and had to do with sediment settlement near a valve when the water main was off for repairs. It was a bit embarrassing, frankly, to have a plumber open the valve when we could have done so ourselves to clear the sediment and restore water pressure. Both plumbers were great about explaining their work and the rationale behind it while they were in our home. I recommend this company for the thorough repairs and friendliness, professionalism of their techs.

If you're unlucky enough to come across Jimmy, run! My home warranty company selected the lowest…read morebidder and yours truly had the pleasure of paying this company $2K just to find out that my HVAC was still not working. He came back and blamed it on my filter (which rather than replacing it for me after paying him 2K, made me go to Home Depot to buy and replace myself). He then proceeded to tell my wife to let it unfreeze over night and the problem will be solved, just for us to find out that nothing had changed. All the while, my wife, myself, and our 3 small children remained living without air in 90 plus degree weather going on 4 weeks. When my wife called to tell him it still wasn't working, he told her he'd be back in another week. I called him and texted him to let him know how untenable that would be for my family and I, especially after paying him 2K with no fix, to see if he could come out sooner, but gentlemen Jimmy decided that it was not worth responding to or even acknowledging my reach out or respectful request for service. Don't use this company. You're much better served using a company that provides quality customer service, responsiveness, and has the technical capability to troubleshoot problems. This post received a 1 star rating because it wouldn't allow me to post a 0....

I've used DM Select Services twice: once for water heater repair, and once for garbage disposal…read morerepair. Both times, they fixed the problems and didn't try to upsell me on replacement. As a landlord who lives thousands of miles away from my property, I really have to rely on the integrity of the repairmen to honestly assess problems and fix them. My tenants were happy with how quickly I was able to schedule repairs and how professional the repairmen were. I don't see myself using any other company for repairs that fall within DM's range of services.

Please - if you're going to use this company, verify what you're told. We just moved to the area a…read moreyear ago, so when our neighbor swore that DM Select Services was the only company to call for our a/c repair (it quit working)- I called. The young lady who answered our call was courteous, friendly and professional. I was very pleased with their ability to get Patrick out to our house the next day. Their service fee seemed reasonable and I felt comfortable with 90% of Patrick's advice. His service seemed thorough and quick. I know just enough about a/c units to have an idea of what was wrong and Patrick confirmed- the system was low on R22 refrigerant (Freon) and the coil for the compressor had gone out. He replaced the parts, but told me that it wouldn't work for long because it was very low on R22 and there was no more R22 available. He explained the history of R22, which I already knew most of, and told me the only option was to replace the entire system. This is where I became nervous because he quoted a price off the top of his head for a new Carrier system. In my profession we say that "the appearance of impropriety is as bad as the impropriety itself. How could he possibly know the exact amount and instantly recall the number? He hadn't even seen the interior unit or duct system, but said it was all inclusive - $9,500 installed inside and out. His next statement made me more concerned as it is frequently used in high pressure tactics. He said that if we decided before June 1, he'd deduct the $500 service charge from the install cost. I asked several questions to explore the issue, but he quickly shut down the questions with the emphasis on how little time I had to decide. He reminded me several times that the current a/c was not repairable due to the R22 issue and that it wouldn't last without R22. He made it clear that R22 hadn't been available for two years. Due to Patrick's statements feeling false to me, I googled it and to my surprise- Freon is available from many suppliers. I was even able to order it myself as long as I ordered it in 2lb containers or less. I was beyond upset and after a few emails received a call from their GM Tim. He danced around the statements for a while before saying that Patrick had told "half truths" about Freon. It is available, but his company chooses not to stock it- although he later acknowledged he has a 25lb can of it in his service truck. He denied that Patrick was trying to sell me a new unit using false statements and again called them half truths that were the result of poor training. Regardless, my 72 yr old neighbor who recommended them was also upset about the "half truths" she was told that made her buy a new a/c. I'm pleased to say I found a different company that is happy to install my Freon for a $90 service call. They can call it half truths all they want, I believe it is called theft by fraud and although I'm not familiar with Virginia laws- in every other state I've lived in this is called Financial Fraud of an Elder in the case of my neighbor. Please be careful- bigger isn't always better. Ps- Tim referred to company as "ARS" which could explain a lot. American Residential Services is a massive corporation out of Memphis, but DM Select claims to be a "small...family owned business" on their website. Something doesn't add up, but that's not for me to decide- I'll refer my neighbor to state criminal investigators to figure out what lies may have been told and if those lies constitute a criminal violation. Update- I found out just how badly they ripped me off when I jumped online to check the parts the installed. One part was under $12 and the other was available for under $30. The technician took less than 15 mins installing both. I believe these people are straight up criminals and you should avoid them at all cost.

After getting estimates from 4 HVAC contractors, I went with HVAC Performance by W&A to change over…read morethe gas forced-air HVAC in a 101-year-old home I purchased, to all heat pump. Mr. Marroquin's price was extremely competitive; he seemed to know a great deal about systems and equipment, and I really liked his "all in" pricing because the electrician work came bundled into the price. (Drywall repair was NOT included - but that turned out to be okay because I'm having solar panels put in later and that site survey crew was thrilled about pre-cut holes, LOL!) This was a BIG project; removal of a gas furnace and replacing it with 7 indoor air handlers and 3 outdoor compressors. The entire project took about one month to complete - almost exactly what had been predicted. Even before he could get started on the new project, the existing "whole house" heat pump system that serviced the upstairs of the 3,100 sq. ft. house broke down on a 95-degree day in D.C. Mr. Marroquin came out and worked all day on a Sunday to get it going, as the upstairs system would be the only AC for the house for the month it would take to change over to the new system that would service the main floor and lower level. He rejuvenated the existing system and gave it a comprehensive servicing for a very good price. We had to store equipment on site for a bit, but I liked that Mr. Marroquin wanted ALL of the equipment in hand before he started the project so we wouldn't be left hanging by supply chain issues. For the new install project Mr. Marroquin stayed in constant contact so I could trust he and his crew would be there on the days he'd said they would, or else he would let me know promptly of changes in schedule. I was on work assignment on the opposite coast, so he, I and my house sitter were able to work out a good system for giving him access to the house via a key box and us remotely resetting the alarm at the end of each workday. Mr. Marroquin was extremely conscientious about securing the house and texting me until I confirmed the alarm was reset. He tented EVERYTHING with plastic and put down tarp to protect the wood flooring (there were appreciative messages hand written on the tarp thanking me for my business!) Even as the owner of the company, he was pretty much the last person to leave the job site every day, taking time to sweep and even wet-clean some areas. Because of the configuration, there needed to be conduit cover for lines on the front of the house. I was very concerned about these being too noticeable and detracting from my curb appeal. Mr. Marroquin took great care to obtain paintable line-set conduit for these and he color-matched and painted them PERFECTLY to blend in with the color of the stucco. He was also responsive to my concerns about condensate from the outdoor compressors draining too close to the home's foundation and on my rear deck. He was creative, coming up with inconspicuous clear tubing and PVC piping systems to drain the water away. When the job was done he brought HIS MOTHER to the house to help with the final cleaning - so impressive! As you can tell, I'm very pleased with HVAC Performance and Wilson Marroquin. The only areas where the service could have been a bit better were around "paperwork" issues. Like most contractors who work from sun up to sundown, paperwork is often the last thing they get to. I never did get a fully completed contract before the work started, and I had to make a pest of myself to get the final invoice with cost breakouts so that I could claim my rebates and energy credits on my taxes. Also, Mr. Marroquin was very enthusiastic about Daikin brand - and the units ARE very quiet from what I'm used to and the price was good. But the plastic housing of the air handlers was apparently extremely delicate and the crew cracked the condensate pump access slots on every single unit! Mr. Marroquin and I had to have several talks about how to conceal this. Hooray for white duct tape - not ideal, but not a huge eyesore either.

Ryan is fantastic! He is very responsive, punctual, polite, and very informative. Wilson resolved…read moreall of my HVAC issues, and he gave me step by step updates as he made his repairs. I HIGHLY RECOMMEND Wilson if you have any HVAC issues. Wilson also saved me A LOT of money, as he was able to diagnose what was wrong, and he figured out the most cost-effective way to resolve the issue. I HIGHLY RECOMMEND Wilson if you're looking for a honest, intelligent, and fair HVAC Technician.

Didn't end up going with them due to timing but they came out and listened to my needs for my new…read morehvac system. They didn't try to over sell products like the other two companies I had come out. I would definitely use them in the future once we are ready to move forward.

I am a disabled senior living alone. This review documents objective facts regarding HVAC services…read moreprovided by Bluestar Air Mechanical Inc. across two of my properties, identifying the specific staff involved. Alexandria Multi-Level Townhome Installation Diagnostic Visit (Isaac): Technician Isaac condemned my original AC unit as completely "dead" immediately upon arrival, without opening the service panel or performing electrical or refrigerant pressure tests. Salvage vs. Installation (Walter? & Karol?): Walter and Karol? spent extensive time meticulously extracting the original unit intact to preserve all components, while spending minimal time securing and properly installing the replacement machine. Undersized Equipment: For my 1,830 sq. ft. multi-level loft townhome, Bluestar installed a 2.5-ton National Comfort Products through-the-wall AC unit that is physically less than half the size of my original machine, leaving massive voids around the wall opening. Life-Safety Fall Hazard: The machine sits near the roofline several stories above a ground-level driveway. It rests inside the oversized opening without dedicated structural framing, a properly fitted sleeve, or mechanical mounting brackets to anchor it. Massive Gaps & Exterior Visibility: Gaping openings were left on the sides, so wide that I can clearly see neighboring townhomes and direct outdoor daylight from inside my utility closet. Soft Foil Tape & Expanding Foam: The top of the machine was sealed with only soft silver foil tape and flexible wrap rather than a rigid sheet metal transition or structural collar. Into the open side voids, Karol? messily sprayed orange expanding foam instead of constructing proper framing, trim, or weatherproofing. Severe Noise & Vibration: When activated, the unit generates extreme operating noise and structural vibration felt throughout the living areas. Missing Property: A step stool kept in my utility room went missing immediately after the crew packed their gear and departed; I am continuing to check my home to ensure nothing else is missing. Communication Evasion: Karol? conversed easily in English upon arrival, but suddenly claimed not to understand English when questioned about the open gaps, lack of framing, and spray foam. Dismissive Management (Lyn): I sent Lyn multiple detailed text messages and photos documenting my serious safety concerns, questions about the oversized opening, and the complete lack of structural support. Despite being fully informed of the severity and specifics of the hazard, Lyn trivialized the issue before 8:07 am on Sep 16, only replying that she would send someone back merely to "clean that up," offering no plan for structural framing or proper sleeve installation. Washington, D.C. Property Service Undelivered Documentation (Isaac): I was charged a significantly higher inspection fee specifically contracted to include an official written cause-of-damage report and a formal repair estimate for an insurance claim. Technician Isaac completed the on-site visit, but no written report or cost estimate was ever provided, despite multiple follow-up requests sent directly to both Lyn and Isaac. Licensing Verification: Bluestar explicitly confirmed prior to the appointment that the technician held a D.C. HVAC license, but no license number or proof of licensure was ever furnished. Based on these documented facts, I cannot recommend Bluestar Air Mechanical Inc. to other homeowners or seniors living alone.

If I could give it negative stars, I would. They installed an ac unit for me 2 years ago for…read morethousands of dollars and never put in enough refrigerant. Last year they came out to add a little more. This year they refused to service it. Please do not use this service. No integrity what so ever.

After having an initial disappointing experience with this plumbing service, I was personally…read morecontacted by the owner, Limbert. He genuinely cares about the quality of work his company provides and the reputation he's built. Because of his responsiveness and willingness to make it right, I will definitely use them again.

He is very knowledgeable on his work, he was detecting my thermostat issues…read more Now my AC work back to normal

I had a water heater replaced. Several months later, I noticed a huge water leak from a connecting…read morepipe that had been cracked during the water heater installation. Troy couldn't find the source of the leak but a plumber spotted it right away.