Went two days in a row because I thought what a nice place. I ordered a plain bagel with scallion cream cheese and bacon. First time it was plentiful and worth the $8. My most recent visit I ordered the same thing and what I received was a bagel with very little cream cheese and literally two small pieces of bacon... I went to talk to who made my sandwich and instead was rudely interrupted by a lady who i assume is the owner asking me what she owed me and through the money at me... I will never go back. Neither will the people I tell. RUDE! read more

As an experienced Bagel eater and even more experienced Bagel shop patron- this place is sub par. These 5 star reviews obviously come from people who havent had a good Jewish nyc bagel strike 1- I stood at the counter while the workers ignored my presence- No greeting or "hold on please" or any acknowledgment- Normally this would be OK at a busy bagel shop, but only one other person in there at the time- I almost lost my bagel craving while waiting. strike 2- 85 cents for butter, OK well maybe they give you alt of butter- no, it was sparsely dabbled across my "bagel" strike 3- the cinnamon raisin bagel was OK, but I'm not sure I would place it in the bagel category- it was more like raisin bread or soft toast- no crisp outer coating that allows plain bread to be called a bagel. read more

While there is a decent selection of bagel flavors the staff is unbelievably rude and unprofessional. They appear annoyed whenever you ask for something to be toasted. A discourteous "WHAT ELSE" is snapped back after each bagel ordered. Coffee is very weak and watery. All employees need an attitude adjustment. read more

Really great bagels. As with everything in Rye, they're not the cheapest; an everything bagel + cream cheese is $3.00... but the bagels are the best in the area. They have a bunch of other stuff available -- prepared sides, salads, etc. and froyo/soft serve and a selection of bottled drinks. read more

Hand Rolled Bagels - Everything bagel + cream cheese - Bagels Near Me - Rye, New York

Im totally had a rude experience 2 times . Went in on Sunday 7-27-14 for frozen yogurt . And today Mon . 7-28 -14 treated the same way .This time I walked out - girl s behinded the counter are rude & have no customer service at all. Funny I didnt do or say anything to them to be treated that way .I wish the owner contact me at doreenanne345@gmail.com. read more

This is hands down the best NY bagel you can buy in Westchester. I come from Brooklyn seeking the best fresh made bagels around. Crusty yet chewy, sizable but not pricey, excellent variety and well seasoned. The spreads are excellent and the Nova lox the best around. The staff is friendly and fast production to counter long lines during premium hours. Limited seating areas upstairs but most do takeout. Hands down it's the best around. I travel 2 towns over even though there are 2 stores in my town, and its definitely worth the drive. read more

I think this is as close as I will get to my beloved NYC Ess-a-Bagels in Westchester and let me tell you, it is very close! Delicious, fresh, chewy bagel goodness. Favorites are the everything or garlic. Staff/service can be a little rough around the edges but I think that comes with the territory at a good bagel shop. I've only been twice and both times I was buying 2 dozen bagels for work events; the first time they didn't accept credit cards but most recently they did accept them for purchases over $5. Looking forward to my next visit where I hopefully get to finally try some of their cream cheeses or bagel sandwiches! read more

Prices are way too high, service is consistently rude and they don't even have professional toaster. They have a pop-up toaster that they probably bought at Kohl's so it takes 4 minutes to toast every customer's bagel. Toaster causes huge lines at rush hour. Gotta be joking! read more

Needed bagels to serve out-of-town guests for our wedding. This place was awesome and gave NY bagels a great name. Had a big order and it was easily accomplished by the nice ladies behind the counter. If you are in the area, the bagels are warm, and the neighborhood feels like home. read more

One of the worst customer service experiences. When I walk up to the counter to order the phone rings and the woman behind the counter picks it up. I wait silently for her to end the phone call but she asks me what I would like even though she is still on the phone. So I begin to order and then she puts her finger up and tells me to wait. I WAS waiting it was YOU who was asking me to give my order. Whatever, I give her my order, plain bagel toasted with cream cheese. After I pay she says we don't have any plain bagels. So I go over to the area with the bagels to see what they do have. At that point a man who works there decides he needs to get by me so instead of going around me he proceeds to barrel right through me. I end up getting a plain mini bagel toasted with cream cheese which is less than my original order but they don't give me a refund for the difference. I will not be returning. read more

I enjoyed my bagel and cream cheese. Huge doughy bagel with a relatively crispy crust. I've only been to the place twice and have not experienced the nasty service other reviewers mentioned. read more

Simply put "fake bagels". The worst bagels ever. No flavor, spongy texture and on top of that they are really stingy with cream cheese which makes it even worse. Don't waste your money. Never going back. read more

Bagels are chewy and egg and cheese is pretty good! I would definitely cone back. Coffee is decent. read more

It's not too pretty. They aren't too nice. But mostly everything is home made and tastes great. Would you rather have the opposite? I don't So, if you can deal with the inefficiency of their process and not get a smile back, you may enjoy the ride here. Expensive? Welcome to Rye. The home of no middle or lower class. read more

Hand Rolled Bagels - Bagels Near Me - Rye, New York

Workers behind the counter here are scary. I feel like I need to apologize to them for ordering food. I wonder if there is a new management because they give far less whitefish salad on a bagel now. read more

We went here for breakfast. I ordered a plain bagel, toasted, with cream cheese. The woman taking my order told me I did not want it toasted because it was fresh from the oven. I told her I did want it toasted, and she said she could not toast it because it was fresh from the oven (???). Fine. Untoasted. While the bagel was fresh, it was also extremely hot. She slathered on the cream cheese and wrapped it in paper. Put in the to-go bag with my other bagel (a spinach bagel with cream cheese-this one had no issue which is why this place gets one star). We also ordered two mango bubble teas with no milk which they cannot do because they make the tea from powder. Cancelled that order. We decided to sit in the empty chairs for the restaurant next door (which was closed) and quickly eat because I thought the plain bagel might melt the cream the cheese off. I was right and it was a mushy mess. read more

Honesty, maybe they are doing a little better in the customer service department, but they are still a very sub-par shop. The bagels are lousy and the women behind the counter act like they are doing you a favor when you order food here. read more

Easily the best bagels in the area, and equal if not better than any bagel I've had. Outstanding. Also the complaints about the service is understandable, but if you're a regular, you'll understand the staff's dry sense of humor and overall (if sometimes subtle) warmth/friendliness. They always greet me with kindness and they love my kids. Great people if you give them a chance. read more

It's a NY bagel served with NY attitude without the train ride. I don't know where these people are from who complain about their service... it's fast and delicious!! read more

The service was awful. They charged me extra for food I did not order and they thought I was an idiot. The woman working behind the counter started speaking in Spanish to the cook telling him that they were going to charge me extra for food that I didn't order, but little did they know I speak Spanish. The service was awful and I would not recommend going. Worst experience of my life. read more

I would like to rate this higher because the food is great -- but the rude service, even by the owner is legendary. The hot, fresh bagels are worth experiencing and you will come back -- but brace yourself for the "attitude." Allot time as there is a line out the door on weekends. read more

As an essential worker during this Covid pandemic, I must say I was disgusted by the actions of the employees of this bagel shop this morning, 1/21/21 at approx 0900 AM. While working on the ambulance, I stopped by to grab breakfast for myself and my co-workers. I had ordered and paid for my food. I was then asked by one of the employees for myself and my partner to wait outside. The sign said 5 people allowed at a time inside of store due to covid precautions, and there was a total of two other people (total of 4) in the store. I relayed that they arent at max capacity. We were then told it was because we had covid and other customers need to be able to order food. That is a clear sign of discrimination with the comment of " you have covid" just because im wearing my work uniform while working on the ambulance. My partner and I then waited outside, in the cold, while other customers entered and exited at will. Another customer asked if we were waiting outside because the store was busy, I then answered them honestly saying that we were told we have covid and had to wait outside. They were disgusted of the treatment by the staff to myself and my partner, first responders and essential workers. I will never order from your store again, but you must know that the message about this mornings events will be passed along to others. read more

looking for a bit of breakfast off of I-95? worth the stop... really god bagels and fast service. not much of a dine in area though..

The staff has definitely improved. They have been a lot nicer this past year. Very pleased.

RUDE STAFF AND SLOW!! Don't go here if you're in a rush. Service is awful and it's super slow. It takes 10 minutes just to lightly toast a bagel. I've gone here several times only bc the bagels are decent, and it's the only bagel place near me. The staff are extremely rude and they act like you're an inconvenience. They should be happy to receive any business with the attitudes they have. read more

Great bagels and served up fast. Iced latte was great too. The staff was very friendly especially to locals -- I am not local but I was treated in a pleasant way. The seating upstairs could use a facelift. read more

Cute local bake shop with a variety of spreads for whichever bagel you like. Consistent and friendly.

I can't believe they serve this? Sausage egg and cheese with no cheese and and a charred egg...unfortunately I didn't see it until I got home to eat it. Otherwise I would've asked them what do they consider food? This was gross and has soured me on this place for good. read more

See all

My friends and I get bagels here whenever we can :) Been eating their bagels since we were HS freshmen! & to the user who posted that complaint about the refund.. Obviously they aren't going to sell those to another person. Cream cheese costs a couple cents, get over it. You were demanding a refund for your whole order of bagels/sandwiches because you didnt get cream cheese.... Which only costs a couple cents. get over it dude read more

There are enough mediocre bagels on Purchase Street that I would never have wandered in here without the strong positive reviews on Yelp. Well, what do you know, the bagels really are great: perfect consistency and fine taste. Absolutely, this is the real thing. I can recommend the salt bagels and will continue to experiment. read more

Amazing bagels! I can not get enough of their bagels and my family goes every Saturday and Sunday. The prices are also amazingly low, especially for the area. I mean .75 for a bagel? The old Upper Crust charged more than double that price. The only reason I don't give Hand Rolled 5 stars is because the service is not very good. I must say - I agree with all these other reviews that the women working behind the counter can be a bit bitter. They're not awful, but they act like everything you ask for is a chore for them and give a sigh. The food is great however - so I keep going back. Just get out with your food as soon as possible! read more

I have only been twice both on weekend mornings, both times a line, so not quite sure how I ended up with a bagel that tasted a day old at 10:00 AM. Very bothersome for my once a month bagel fix. What is more bothersome is $2.25 for a buttered bagel. What a joke especially in light of the fact that they do not use "butter" but rather "whipped butter" that had been manipulated so much that it looked like mayonnaise. As the worker was about to smear the bagel I did asked "where is the butter" and she said "here, I know it looks like cream cheese". What a joke. I should have refused the darn thing but I was a little flustered when one of the managers insisted "whipped butter" is the same as "butter". I must concede she probably has never had euro butter and probably knows little about butterfat percentages but to charge a $1 for that crap (and people actually eat it) is pretty obnoxious. read more

Yummy bagels. Small shop but always go for the best bagels in rye. They have great cookies too.

Pretty good bagels, but the service is terrible. If you go here, expect to wait an eternity for your food. The girls that work here are also very unprofessional. They are rude and I've witnessed one of them wipe her sweat on her hand and then touch someone's bagel. I pretty much wrote them off after that point. For the record, she is the loudest one there, I'm sure the customers know exactly who I'm talking about. Its a shame because I live very close to them and I'd prefer to just get my bagels from them. The terrible service ruins the whole experience. read more

Very good bagels and, unfortunately, the reviews of the nasty workers is VERY accurate. There is one girl that works there that is very pleasant, the others, however are the most unpleasant counter help I've ever met. The owners seems to let them get away with it. Ultimately the blame falls on him because it's his store and he allows these workers to disrespect all the customers. The manager is the the worst of them all, she's acts like you're bothering her when you tell her what you want. I've got news for you; if it wasn't for us customers, you wouldn't have a job. So be thankful!! read more

They run a tight ship....rock solid...forget about the complainers about the service...its small and crowded so they need to move people along quickly. Great egg sandwiches and great coffee. read more

Was just passing through and stopped in for a lunchtime bagel. It's no NYC bagel, esp lacking the crisp exterior (mine wasn't fresh from the oven, so that may have played a role) but it was perfectly chewy and had good flavor. I had scallion cream cheese and smoked salmon on a pumpernickel bagel. As others said, they were very generous with the filling. Would definitely stop in again if I was in the area. read more

Best bagels I've ever had! I'm from California and have been living in New York for just over two years. I've found this place to have the very best New York bagels!! The staff was very nice and even gave me the "bakers" dozen read more

Overrated and overpriced. The bagels are $1.25, which is 50% more than Bagel Emporium. Worse, they have gotten smaller recently - more like mini-bagels, especially when the owner is helping in the kitchen. The service is slow, in part because the women behind the counter spend as much time talking to one another as they do helping the customers. The good people of Rye don't think twice about coming here to pick up breakfast for the entire family. When the line is out the door and someone orders six toasted bagels, with specific instructions for how each one is to be sliced, scooped and buttered it can be insufferable. read more

it took me a long time, but I finally found my bagel place in Westchester - and this is it. I don't even mind the drive across Westchester, because the bagels are worth it. They always have the bagels I'm looking for versus other places that run out way too early. I've never had an issue with the service; they've always been cordial with me, but they joke around with a bunch of the other customers. Never seemed particularly rude to me, but then again, I'm just there to get bagels. It's a no frills place, but who cares? The food is what matters the most, and they win for that. read more