This restaurant I give it a 2 star, its a real nice place small and cozy and very clean!!!! They serve there food in big white elegant plates. The food is ok not the best. read more

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A Friend and I were in Hanako yesterday...the Lady who owns this restaurant yelled at a customer that asked her for somemore tea. I don't understand how she keeps her customers!! Also, I ordered Lunch Hibachi Shrimp w/vegetable and the Shrimp was horribly undercooked. Before when I had the lady for some scirracha I got it in 30 minutes. Everything is an upcharge! I mustve paid .50 for two tiny orders of Siraacha!! I would not recommend this restaurant to anyone because of Attitude and hatefulness. We really didn't have to eat there but we did and I am so sorry for even being there. Don't understand why she is so ugly to customers...they are the ones that keep her in business!! Maybe she needs "Temper" training. Will Never go back!! read more

We really like this place. Very friendly staff. The selection is wide ranging and very good. They accommodate special requests. One more awesome factor is that they deliver. They are our go-to place. Recommended! read more

Pros: Their sushi is very good. Their Japanese appetizers are also very good. (I've never ordered a Japanese entree.) And they deliver to Indian Land very quickly, which is hard to find. Cons: The few things I've tried from of the Chinese side of the menu were terrible. I wish I could give them a better review because I like the sushi so much, but I can't get past how bad the fried rice and egg rolls are. read more

Been going here for years! The food is always super yummy and fresh. The chicken is usually always white meat too which is a score!

Great place for sushi ! and they have good Chinese food but the prices are ridiculous

Very quick service! Ordered to-go and my entire meal (garlic chicken, spring roll, california roll) was ready in 10 minutes. It all tasted amazing and FRESH! The staff was very friendly. The restaurant decor was beautiful and ambient- I might visit with a date soon. read more

If I could give this place zero stars, I would. We've been there several times. Each time, the service has gotten worse than the time before. My son is on the autism spectrum and sometimes dining out can be a challenge. They have two booths in the back of the restaurant that are enclosed and have a sliding door. He loves sitting there and it's a great way to help him stay focused. The last two times we've been, the same older lady has been at the front to seat people. We asked for one of those booths when we went today. It was 12:00 and we were the only people in the restaurant. She honestly acted like we were asking her to cut off her right arm. She acted the same way the time before but we chalked it up to a bad day. Apparently, it wasn't. So, we were led to the booth in silence and handed our menus in silence. Then we hear a couple of other customers come in. They get seated and the lady was being chatty with them. We sit and sit and sit. Then we hear her taking the orders from the two other tables that had been sat. After about 15 minutes, we decided to leave. She's standing at the entry. On my way out I asked her if she forgot about us since the other two tables who were seated after us had already been served drinks and no one had ever been to our table. She said she didn't forget about us and barely acted like she cared that we were leaving. I let her know we would not be coming back to their place...ever. I'm pretty sure she's an owner. They were nice when they first opened. I suspect that's because they were new and were trying to get customers. The biggest problem with most new restaurants isn't necessarily getting customers through the front door, it's keeping them there and closing the back door. Clearly they fall short. The food is nothing special to keep customers coming back. If you're looking for great Asian food and fresh sushi, do yourself a favor and hit Wild East Pan Asian. They treat you like family and the food is dynamite. read more

This was the first Chinese food place me and my parents came to when we first moved here and we've been hooked since! A wonderful small mom and pops place, their food is sooooo fresh and always delicious. 100/10 would recommend. All the staff is always so nice and friendly and they're almost never busy so it's a good quiet place to sit and eat. read more

For a local quick spot in Indian land this place is really not bad. Super cheap and fast. No it's not going to hold up to some of the best sushi spots in Charlotte, but this place is great for what it is. Staff is super friendly. read more

Massive menu for both sushi and "savory" stuff. Salads and dressings are really nice. Honestly, I've been there about 4 or 5 times and the food doesn't WOW me, but it's not bad considering the location and price. Nice wait staff, relatively low wait time. Pretty decent! read more

Friendly service, terrible food, tasteless, dry, generic, disappointing. Chicken tough as nails and tasteless (yakatori). Hibachi shrimp and beef, dry, tasteless, tough! Fried rice= brown rice a couple of cut onions that's all folks! No peas, carrots, egg, flavoreless! read more

Absolutely love this restaurant... Nice and quiet on the inside, great food with friendly staff. They are slightly on the slower side, but not any slower then another sit down restaurant. Great prices, good food, need I say more? read more

Think of the freshest fish you can possibly imagine. Now take the opposite of that and turn it into sushi. This place is dirty, and the food is gross. Hurry up and close down to make room for a better restaurant. read more

Service - 2 star because the owner will not train the staff and the staff seem to not care Food - 3 star it is not bad, and not the best for the price Owner - 0 star because you don't argue with the customer if they are telling you their is a problem with the food. It is not about you (owner) and once you realize this, you will have more happy customers. read more

Great food at a value price. Sure it's not Kona Grill but that's what Kona Grill is for. If you are looking for some very good Chinese-American food at a good price, this is the spot for you. read more

The food was very good, definitely will come back!!! We just move in the neighborhood and decided to try this place ,the bento box was huge and delicious , the salad was fresh and dressing was yummy. The tempura was great, the honey chicken was crispy and flavorfull my daughter loved it!!! read more

We called and ordered for delivery and the woman who answered was extremely pushy, unprofessional and rude. I asked to speak to the manager Or owner and the woman repeatedly ignored my request and hung up on me. We waited well over an hour for our food and when the delivery arrived the driver didn't speak any English. Very frustrated!! read more

LONG STORY SHORT: WORST SERVICE, WON'T GO THERE AGAIN. Ehhhh... I don't know. Foods, "Okay". Service, worst Ive ever experienced. I was so close to ask switch our server(Although there could be only one nominee who was so busy serving other tables, couldn't ask for him). I'm usually not a picky person at the restaurant, , because I used to work at a restaurant for years and I know what it feels like to serve the table when customers are being picky. When we were ordering, the waiter did not know anything about the menu, absolutely nothing.. Seriously, YOU HAVE TO TRAIN YOUR SERVER RIGHT, OWNERS! He even took out the take-out menu out of his pocket and circled the ones that we were ordering, showing it to my face every time we add one. Our server forgot to bring the soup for the hibachi, I had to ask for one. Also, when I asked for some more ginger for the sushi, he just slid, or should I say "threw" it onto table?, making a face. No refills. because we ordered one beer and waters for others. Well, here's the my main reason why I won't be going to this place again and giving a one star. There was a BUG in my water, politely asked for a new one, mentioning of the bug in the water, the hostess/waitress(b/c our waiter rarely came to our table) just said "OH!" and ran into the kitchen. Our waiter brought a new cup without an apology. I do understand there might be a bug/hair or whatever can be in the food/beverages without a purpose, but no apologies? That, I cannot understand. I tip very nice. I even tip the cashier when I make take out order. I tip the baristas when I go to a coffee shop. That's my way of appreciating the great service. I felt sorry for the guy who served our table tonight. I truly believe he did not deserve any tip at all, but for a sake, he brought our foods to table at least, did SOME work. I did not make a complaints, because I knew I wasn't going to come back and even if I say something to them, I could see there will be no change. Instead, I gave him 10%. I know this is such a horrible thing to do, but he seriously did not earn 20-25%. When we were leaving the table, the guy snatched the check and checked the amount of tip to calculate how much I tipped him, gave me a look(again). If he asked me for some more, I was going to say that service was the worst and was even willing to take away the tip I gave him previously. THAT WAS SO RUDE! I should've tipped the sushi chef, realizing I spent my $$ on wrong person. If anyone who works at the restaurant reads this, please thank the chef for me, because he did a nice work on sushi. So, here's a penny for my thoughts for the service that I received on my birthday :) Again, TRAIN YOUR SERVERS RIGHT, Owners. That's all I can say. read more

I have NO IDEA why people are complaining! I have been here MANY times for lunch and have always been very happy. It's my Go To place when I'm lunching with my foodie teenager. Great sushi, great service, great Japanese food -- and I am Japanese! The presentation is always beautiful, and the taste is always top-notch. This is definitely a hidden gem! read more

We ordered takeout from Hanako on a Saturday at 4:20 pm. I asked for pickup at 5:00. When I arrived the order was not ready. Had to wait 15 minutes. There was only one person in the place, so it wasn't as if there was a long line of orders to prepare. Obviously, just poor planning on their part. When I called to place the order, I asked about the Saturday buy two rolls, get 1 free. I had a coupon from Money mailer. It was expired, but the website said it was good until 10/31/12. I asked the hostess over the phone about the coupon and the website. She said.. sure bring it with you. So I ordered the 3rd roll. When I checked out, she denied the use of the coupon and charged me for the third roll. Now, for the food. The spicy sauce on the rolls is not spicy. It is dull and very thinly applied. The chicken fried rice tasted like it was made a week ago. It was very bland and there were no vegetables in it. Only chicken egg and rice. The pickled ginger with the sushi had fermented and tasted BAD!. The wasabi had no real kick to it. I ordered a smoked salmon spicy tuna roll, but it was not in the order. We got a roll with cream cheese and tuna instead. In summary, I normally think of sushi from a grocery as fair to mediocre and restaraunt sushi as better quality, but the Sushi from Harris teeter or Publix is much better than what we had here. So we will not go be going back to Hanako So if you go here, skip the sushi read more

Very sad that this is what I received for bourbon chicken. The sauce was very gelatin and couldn't Identify a flavor. Thankfully I had ranch dressing. Last shot for this establishment read more

Hanako - Asian Fusion Near Me - Fort Mill, South Carolina

My friend and I discovered this place quite by accident when the bar next-door closed early so we thought we give it a try just to have a beer. We looked around it what other people reading and decided to try some of the food just sitting at the bar and were delightfully pleased by the quality and taste of the sushi. Very decently priced. read more

Ordered take out and have dined in. Honey chicken is delicious & the bourbon sauce is the best we've had since moving to the Carolinas. Staff is friendly and service is great. read more

We were seated right away. Then we waited and waited for at least 20 minutes. We finally got a drink order in and they did come quickly. Several minutes later the waitress came for our order. We came for their sushi. She said they were out of rice and would be another hour before they had any made. We then left and thankfully were not charged for drinks we barely drank. Not having rice at a Chinese restaurant is unbelievable, but we were more upset because we were not told that until we had been sitting there for a long time. This occurred on December 27, 2017. read more

Love this cute little restaurant. It is so charming and nicely decorated. For being in a plaza you will be pleasantly surprised when you walk inside. We are always greeted with a smile by the hostess. The food is delicious and economical too. We love the Sushi & the Teriyaki Dishes. Great coupons here http://www.360charlotte.com/Restaurants/HanakoAsianSushiBar.html to use next time. read more

Really good take out Chinese joint. Broccoli Trio is awesome! Not a sushi lover so will leave it up to someone else to review that.

This is the only Japanese restaurant in town, but it's actually very good for Indianland. It has very reasonable prices and good quality food. It's refreshing to find a good Asian restaurant in the midst of Bbq and fast food! The Hibachi lunch is our favorite. Last week I tried the Vietnamese noodle soup, which is basically a big steaming bowl of Pho and it was delicious! Today, one of the specials was seafood dumplings. We tried it and loved them! They have fresh Sushi and daily specials. It has a nice atmosphere, great service and is very authentic. Everyone there is always super nice and the food is always good. This is one of the best restaurants in town in my opinion. You should check it out if you love asian food, seafood or just for a refreshing change of pace! read more

Not bad but nothing special, I have seen the place and seen people on our neighborhood FB page talked it up. So last night we got a delivery from them and it was just alright. Sushi wasn't anything special and sorta tasted like sushi you can get at Harris Tetter . Will try again maybe just didn't get the right rolls tonight. read more

Great food, great staff. Pleasant atmosphere. A diamond in the rough. Curried Singapore noodles a must!

I come here at least once a week. Hibachi chicken is my usual, it's delicious. I also love the Vietnamese noodle soup with chicken. Teriyaki chick is good too. Quick service, calming atmosphere to get out of the office during a quick lunch break. The owner knows me by name and she knows what I order. Highly recommend not getting any of the Chinese options (honey, orange chicken etc) it's just not their strong point read more

The food is pretty good. The service is horrible. When the male waiter works, there is extremely exceptional service. The blonde female server and the redhead female server are the rudest that my coworkers and I have ever experienced. Not only do they not speak with customers, they slam the food on the table, whisper, and give nasty looks. Additionally, they were overheard talking nasty about the other customers they were serving, making fun of how they looked. When something was said to the manager/owner, she made excuses for them saying "that's how they are." Well, crappy service like that will delivery no customers eventually. read more

I don't even know where to start. The staff was friendly but not very personable. The table was sticky as were menus. Sushi rolls were topped with warm mayo after we specifically asked for spicy (and were assured it would be) and the chicken was definitely microwaved. It was rubbery and very tough. The sushi rolls were extremely disappointing. It looked like boxed sushi. Tasted like it, too. The rice tasted old and plastic-y. We faked an emergency and left to go elsewhere. read more

I used to order from a different restaurant around the corner all the time until they stopped executing their food the way it should be done. I found this place and I seriously spend way more money than I should here. Hard to say that when the prices are so reasonable. It is absolutely AMAZING. The food is always very fresh, the sushi is very, very fresh. I used to go to Sushi 101 to fix my cravings, went there the other day and was upset that I didn't go to my normal place. I have to say everyone I have brought in or had order from there has had the exact same opinion as myself. Customer service is exceptional. I would recommend this place to anyone within a 50 mi radius. It's definitely worth the drive. Please keep up the good work and continue to provide me with phenomenal food. Jason read more

The food is excellent but the service is abysmal. We waited 45 minutes for our food. The servers we got were awful like some you'd expect at fast food level places. Overall the great food does not make up for the the poor service. read more

I hope anyone reading this review will take my advice and do not spend one cent here! The manager is extremely rude and lacks customer service skills. I questioned about the amount of extra items I received as I paid an additional $$ and she called me a liar and began to raise her voice. I noticed another reviewer mentioned the rudeness of this manager and was skeptical but apparently they were correct. As the call escalated the manager hung up on me and never apologized or allowed me to fully explain myself. I hope this review reaches the owner and big changes happen as this is disgusting behavior and no one should be treated this poorly. read more

Pretty awful food and way over priced for the awfulness. We've tried 3 times now and never again. My husbands lo mein was inedible. They have good people on the phone and quick delivery, though. read more

New owners as of 11/12 - pay their staff minimum wage and do not let them keep their tips!!!! If you choose to eat here, do not tip your server. That would just be paying more for your food. Ridiculous! read more

We stopped at this restaurant last night. As we walked to the door, we saw they have a "C" health rating. I have never actually seen a restaurant with this low of a rating. They also had handwritten signs with markers on the windows about their "full bar". It would have looked more professional if my 6 year old had written them. Based on their health rating alone, we turned around and left. Sounds like some serious issues especially when you are dealing with sushi. Pass this one by. read more

This is a terrible place to go for sushi for so many reasons. The portions are tiny, the customer service is rude and awkward and it is not authentic at all. The first time I went I had a sushi combination. I am not an expert but I have been eating sushi for about 25 plus years and it just seems really thrown together and cheap. It lacks the presentation that Japanese sushi is known for. For example, the cuts of fish were tiny and the rice was very dry. The rolls were rolled way too tight the seaweed was chewy and nearly impossible to bite into. It was served with a miso soup that tasted way too salty and not fresh at all. They served it with Chinese soy sauce which is completely different than Japanese soy sauce and should never be used on sushi. I found that to be pretty unforgivable. BIG faux pas! Even though I didn't love it, I decided to try it again the following day because I was hoping to have a better experience and planning on making a substitution if possible. When I went in to place my order, I'm pretty sure I was speaking with the owner or an owner. She was pretty rude about me substituting salad for miso soup until I mentioned that I tried it the day before and didn't care for it. Suddenly her attitude changed when she realized I'd come twice in a row. She allowed it. But, she was still very clearly displeased. I mean, I felt really really bad just for going in and ordering from there. She then began yelling at the guy making the sushi (I don't think I can call him a sushi chef based on what I received.) They were having a full on argument. It was very awkward. Finally, she returned with the food which was just as disappointing as the first time. She said "see you tomorrow," as i left. I had ordered to go and was so mad when I got home and found there wasn't any wasabi or ginger in it. Boo. Not going back ever. read more