Quite often people complain to businesses when the don't get the service they expected, but not often enough do businesses receive good feedback when businesses have employees that exceed our expectations and make us keep coming back as customers. Joey Hendershot helped my family in such a big way. My mom is 77 and needed to have her porch repaired immediately. All I can say is THANK GOD for Hamilton Building Supply and Hamilton Building Supply should join me in THANKING GOD for Joey Hendershot. It is employees such as Joey that are so courteous, knowledgeable, helpful and professional, that keep customers coming back. For me to be posting this message all the way from California should let you know how grateful I am about the service Joey provided for my New Jersey family members. Thanks Again read more

They do not stand behind their product. They charge $175.00 for a repair estimate then never come back. Several calls to them and no response. I have integrity doors which I paid $11,000 for and the hardware is total junk. Keeps breaking can't lock the door anymore. I will never purchase anything from them again. Very disappointed!!! read more

I regret overlooking this business in favor of the big box hardware stores. It's location is close to me but in an industrial area that does not get a lot of passerby's. In fact I usually only remember it is here when time is short and I need one item. Once this happened on a Saturday afternoon and when I arrived they were already closed. And I also know from experience that they are not even open on Sundays. On this visit I required some shoe moulding and was amazed at the ease in which I was able to acquire it. As you enter there is a large desk with multiple employees to assist. I told the gentleman what I needed and then said I was browsing for a few minutes. I actually was comparing some hardware items I had purchased elsewhere, I noticed a great selection of cabinet and drawer pulls. But with no pricing it was not clear how economical they would have been. There is a cabinet and countertop showroom here as well, again I had the what if thought. After a few minutes and the realization that I left out a good option in my home improvement projects I went back to desk and paid my few $'s. I was handed an invoice and told to drive through the main gate and proceed to building 2( maybe 4-5 small buildings each housing various supplies) this specific building had way more types of moulding than you would ever find at the big names. I handed my paper to one of the friendly gentlemen and was handed my lumber quickly. If I had not browsed I would have been in and out in less than 5. I hope area residents take advantage of this resource. It seems to be staffed by knowledgeable and friendly folks who will leave you wondering why you ever went elsewhere. 4.25 staying local Yelps read more

Good quality lumber. Knowledgeable and helpful staff. These factors contribute to a long history of dealing with this vendor over many years. read more

I came to Hamilton Building Supply specifically for kitchen cabinetry. I had spoken with a few contractors and some recommended the big box stores but I didn't feel comfortable about the product's quality they were recommending. I easily made an appointment with one of their designers and gave her the measurements of the kitchen prior to our meeting. When I walked in the door, the designer had a suggested layout and potential options ready for me! She spent over an hour looking at cabinets, molding, door styles and colors.... I felt educated and never rushed. Once we were ready to order, the designer came out to meet with the contractor and I for final measurement validation and review the smaller details for installation. From design, to purchase, to delivery the process was communicated well and efficient. After our installation I wanted to order additional products and needed to make a small change to a cabinet, the company was very helpful on both and all items were delivered to my home in a timely fashion. I actually am excited about another home renovation project thanks to HBS, and look forward to working with them again. read more

I had a dispute with Hamilton Supply and I feel they do not stand behind their products. I had Hamilton Supply design and sell me Kitchen cabinets. They were professionally installed. About 6 weeks after installation a shelf failed and we lost all of our fine china. I had to take them to court and all they ever offered was that it was the manufactures problem not theirs. While this may be true, Hamilton Supply contracted with the manufacturer and should have helped me instead of telling me it was my problem not theirs. I cannot think of worse customer service than what they gave me. I have been a customer of theirs for years, and feel that they really let down the customer on this one. read more

After searching for a place where I can buy a solid door and have it custom-cut, I was fortunate enough to find Hamilton Building Supply. I went right over to the store and explained to the staff that I needed the custom-cut door immediately due to my feuding pets at home. I needed to keep them separated. The gentlemen took my situation seriously and helped me choose a door that fit my needs that was in stock. The carpenter there was able to quickly fit me in and efficiently cut my door to my specifications. He put the door on his shoulder, carried it to my vehicle, and placed it in my truck for me. What a sweetheart! Everyone there was very helpful and friendly. I will definitely use them in the future. read more

If you set up appt for repair or window installation, you'll need to deal with James Miller. Buyer beware. Don't ask too many questions. He will find it annoying and from then on, he will be difficult to deal with. I do need to add that his staff who actually did the installation were very easy to deal with and did a good job with the installation. The problem is that you need to communicate with James Miller. read more

Hardware store with big selection of building supplies. They also carry grade A lumber. Hundreds of moldings to select from. Windows, doors, you name it they carry it. Prices higher then your Home Depot but the products which they carry are of a higher quality. Delivery available. read more

We started working with Hamilton Building Supply in January of this year on cabinets for our kitchen remodel. At the same time, as we understand it, they laid off 2 of their 3 designers. The one we ended up working with was so overworked, that she was never able to give adequate attention to our design. As a result, we lost several weeks in delays and had to continually go over details again about our appliances, measurements, etc., which she was challenged to keep straight. At one point, we complained to the President, Keith Coleman, who got back to us in a voice message putting the cause for delay on us! I also filed a complaint with the BBB at that time, looking for an apology, and a discount; neither of which came. So, the cabinets didn't arrive till the 2nd week of August! And, the problems continued. There were missing parts - no island trim pieces, no scribe pieces for cabinet ends, they came with oil rubbed bronze hinges, when we ordered concealed hinges - which Hamilton ended up replacing at my home over 4 nights, dispatching 2 guys to replace all the hinges, while we went out to dinner, since we had no kitchen, and, the cabinet over the stove was too big - because of the designers faulty measurements, and had to be rushed ordered to finish the kitchen; causing another week's delay. We complained again directly to Keith Coleman, this time getting him on the phone. He claimed to not be familiar with our order! - after spending $1,000 in labor replacing all our hinges. This was while we were demanding speedy turnaround on the new upper cabinet for over the stove. He promised to call back to let us know what they were doing to satisfy us, but, he never did. We've done considerable business with this company over the years, but, after this experience, never again. Be forewarned if you plan on working with this company. read more

As a remodeling contractor I've been dealing with Hamilton Supply for many years. They are very knowledgeable of the products they sell and offer prompt delivery. Most of the top contractors in Mercer County deal with Hamilton Supply. read more

Had several doors and a few windows installed by Hamilton. Storm door still not closing properly. Many calls and a few adjustment made. Last scheduled appointment for one last look before making a decision on the Anderson Storm door was failed by sales person. Not a call or email to explain why or what happened. After months of trying, I give up. No attention to detail at Hamilton. Lots of talk with no action. I am done. read more

I was having a great deal of difficulty locating an oddball size exterior door. It had to be fire rated for 20 minutes but my RO was only 80 inches high. Standard doors would not fit. Chuck was very knowledgeable and courteous in helping find what I needed, and at an excellent price. I highly recommend this company for all your needs. I now plan on frequenting this store more often. read more

after almost 3 weeks of trying to get the right person to call me... I was told there is a $125 charge for the estimates on fix/replace windows????? really!!! read more