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Hamilton Auto

5.0 (3 reviews)
Closed • 9:00 am - 7:00 pm

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Hamilton Hyundai - Hamilton Hyundai Mitsubishi - Clovis, NM

Hamilton Hyundai

(9 reviews)

I would like to start out by saying thank you to Michael and the service department . Michael has…read moregone above and beyond taking care of his customers , me being one of them. Thank you Michael for caring and keep up the good work , you're the one who makes a difference in this company .

I do not normally write reviews about companies. However, Hamilton Hyundai in Clovis, New Mexico…read moredeserves this review and so much more. We were traveling from Arizona to Minnesota. When our palisade developed a transmission issue. We were able to limp the vehicle 200 plus miles to Hamilton Hyundai as they were the closest. Upon arrival, we met with Michael and explained the situation. He confirmed quickly that it was a transmission issue and asked his tech JT to work on it. He located parts in Dallas, Texas and asked them to put a rush on sending them. This issue happened on July 21st, and we were due to be in Minnesota on the 23rd for some commitments. Michael suggested the hotel across the street, and was able to loan us a vehicle so we could go get food, while they worked on the vehicle. He told us it would probably be Thursday or Friday before they could get it done. He hoped the part would come in Tuesday late or early Wednesday. On Tuesday about 4:00, my husband walked over to the dealership, just to see if by chance the parts had made it. To our absolute surprise and astonishment the part had come in early Tuesday morning and at 4:00 in the afternoon JT was almost done repairing the vehicle. They said the part came in early Tuesday morning and JT worked on it all day. He had everything done paperwork, and test drove it all before the 5:30 closing time. We can't say enough good things about Michael and JT along with Hamilton Hyundai for all they did for us. We have never run into customer service that was this professional, courteous, and friendly. We were able to leave New Mexico at 6:00 p.m. drove straight through the night arriving in Minnesota by noon. We were able to keep all of our commitments only because Hamilton Hyundai did such a great job. Thank you both, Michael and JT!!

Hamilton Auto - usedcardealers - Updated May 2026

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