Kary was great she listened to what were looking very helpful just want say if you want a vehicle…read morego to her you be disappointed

I would like to start out by saying thank you to Michael and the service department . Michael has…read moregone above and beyond taking care of his customers , me being one of them. Thank you Michael for caring and keep up the good work , you're the one who makes a difference in this company .

I can't say enough good things about our car buying experience, we are very pleased with how…read morehelpful, honest and upfront they were. I found the vehicle I wanted on cargurus.com. I called and got a quick response. I had called other places and didn't get a call back till a few days later. Our sales man, Carl Michael treated us to lunch because we came in from out of town! Very friendly, will recommend Them to my family and friends.

Made an appointment for an oil change. Showed up a few minutes before and then stood in the lobby…read morefor about 5 minutes before a guy came in from another room. No hello's, no warm welcome just a what do you need?. He took my info and keys and not another word from him. So I sat in 1 of 3 hard plastic chairs waiting in I guess what they call a waiting room. About an hour into it he said yours is on the rack so shouldn't be much longer. Not much longer must equate to another hour. This dealership service department is so unprofessional. The employees weren't wearing company shirts and they were wearing shorts, not uniform shorts one was wearing cut off denim shorts. They were answering and talking to customers on speaker phone. I sat there for right at 2 hours waiting to get a simple oil change and heard them complain and make comments about customers the whole time. The young service man, in a Ford uniform, that brought the paperwork and my keys in was the nicest one there. So kudos to him. Would I go back there? Nope!

Wow, this place is good! After originally being quoted two weeks for repairs to be done to my…read moreSubaru after a collision in the dreaded Clovis roundabout, Rembrandt's completed everything within 48 hours! 48 hours! I was speechless. While that won't happen for everyone, you can still rest assured that Rembrandt's will deliver timely, high-quality service. Automated text messages provide you with the up to date status of your vehicle. Everyone, from Wendy working the front desk, to Colin or the owner, will be helping you each step of the way. 10 Stars out of 5!

Be confident that Rembrandt's Auto Body will provide you with outstanding workmanship, excellent…read moreattention to detail on your vehicle, and respectful customer service with every interaction. My truck was fixed in about two weeks backed to its OEM status. If you do encounter any problems, you will have a lifelong warranty at any USAA All Star program company (like Rembrandt's Auto Body) to take your vehicle to and get it fixed so long as you do not sell your vehicle.

Cecil and his service writer helped me along my trip to Austin from California. Two dummie lights…read morecame on as I hit the Texas border. I freaked out, having my family (including my dogs) with me. I was so close to my new home, yet I felt so scared, and far away, unknowing If I'd make it to my new home safely or efficiently. I called Toyota and the service rep helped me (I'm sorry I did t catch his name). He escorted me to the service area, and made me feel welcome. Cecil read my fault codes and explained the problem. He eased my mind knowing I could make it to Austin with the lights on. They didn't have the part In stock. Thank you for my peace of mind.

I have yet to visit the dealership. I have send several emails to parts/service for parts, etc for…read moreour newly purchased 2022 Rav4 XLE. To my knowledge I have not received any replies. Ended up purchasing some parts from another dealer that were quick to answer my questions before and after the sale. We are only 17 miles away and Hamilton would be convenient, but will probably go to Messer Toyota who are responsive to questions, though a bit more inconvenient.

Life savers!! I am completely in debt to them. Here for work and windshield wipers stopped working…read moremid brutal winter storm. Was unsure of how iI was gonna be able to drive home and they were able to come out within two hours and fix the problem for a very reasonable price. Highly recommend.

Wife was traveling without me and developed a coolant leak while in Portales, im an auto technician…read moreby trade but we were far away from each other and we found this company on a Saturday afternoon around 4pm, i called and Rodney answered and i explained the situation, He and Dakota arrived about 30 minutes later and advised the water pump had failed, they promptly located the part, started work and had her back on the road shortly after dark, their parts and labor pricing were more than fair especially for a mobile operation, thank you to both men and their ability to get my wife back on the road safely.

Courteous folks, pledge a great deal of helpful service. Needed tires on a whim, my last cars…read moreengine had fried on the side of the road. Had a backup car, yet needed some serious tire help. Heard the advertisement. "Tank" is a nice person. His crew is not very knowledgeable unfortunately. Almost stranded due to a transmission problem I had previously fixed. Brought it to their attention, and got the, "sure bring it back, I know a guy" speech, with no return phone. Tires are great. Balance off at 55 mph, shifted the weight by a quarter on a wheel I knew was previously bent and adjusted, no more vibration. The financing...listen closely to what is being said. You have to pay almost double the payment to stay ahead of the term financing, or get suckered in for the full interest amount. It was said, We will work with you if their is a problem. When you approach the offer, its typical, "I need something now, this is not enough, we need to know what you are going to do" type of excuses. Bottom line, pay them off quick. When I made two payments on the end amounts, I received a, "why do you want to do that, I can't make any money off of you?" Typical side- show-bob routine. Also they charge you sales tax on top of sales tax with each payment. Haven't looked up if its an issue with the state or if its an offense. Also, one employee often remarked, "What you paying me today?" when payment was collected. Zero professionalism in my book. I give it a three for the product and ability to finance, the later problems are obviously a "1". Clovis store seems to be a typical local style store in town which does financing, think they have you because of the service and the product they offer. From research and baseline information, what I understand its corporate image for stake and shareholders. Rob the needy blind so they line their pockets. Main office is based out of Tampa, FL. Final Assessment: Professionalism: 2 Management: 4 Product and service: 3 Helpfulness: 4 Ease of service: 4 End result 3.2

The Chevy hub cover was in the bed of my pick up right next to the wheel when I dove up. When I…read moreleft it was my fault for assuming they put it on. When I went back the following day they said they didn't have one. When I rotated the tires last time they didn't relearn the positions of the tires so when the vehicle said the front right tire was low it was actually the right rear. I'll be going to Forrest Tire for my next set of tires.

My family and I were traveling to Austin, TX on a Sunday night and the alternator went out in our…read more26' Uhaul truck. Trans-Matic Wrecker Service was called out to assist us with a tow and to possibly fix the alternator. We were literally between two small towns and Uhaul suggested that he tow us an hour in the wrong direction to stay the night. Calvin our driver came to the rescue and was able to get Uhaul to realize there were closer towns in the right direction and convinced them that would be the best remedy. Not only did he have to go 120 miles roundtrip to make sure we got into our hotel safely but he also came out the next day on another 120 mile roundtrip drive to replace the alternator and ensure my family and I were back on the road and on schedule. The 2 closer Uhaul service contractors didn't want to come change the alternator and Calvin didn't have to either... but he said he couldn't just leave us sitting there and came to the rescue. Trans-Metic Wreckers cared when no one else did. They'll take care of you as good as they take care of your vehicle. My family and I thank them for being so stand up and going above and beyond when they didn't have to.

I blew a tire in my SRT in Texico, NM on a long distance drive. My road side service contacted…read moreTrans-Matic. They sent flatbed truck to pick my car up. The driver took wonderful care of my car and towed it to Clovis so it could be repaired the next day. He was nice, professional, and friendly. I highly recommend their services. Thank you for helping me.

First, I am not associated with this business and a first time customer referenced by a friend…read more Finding where to get a car repaired is no easy task, especially in Clovis, NM but I can tell you that I called Richard and explain on phone what I needed, I had the parts and asked for some sort of Estimate. The estimate he told me is what I paid. He took my car on short noticed and repaired that car on time, like he said prior via tel-con. I am not familiar with that negative rating so I cant say what happened but do find it hard to believe !! He has a pleasing personality as well as his workers, he does darn good work. I went in having the Alternator replaced along with both Stabilizer rods, he did it and the car runs and sounds great when going over bumps. He did what he promised and can honestly, unequivocally say he can be trusted and seems to be very honest, that's what I value ! When i got charged 122 dollars for changing alternator and both stab bars I knew he would be my mechanic of choice from now on.....

My differential was making noise and Richard fixed it up quick, I would recommend him to anyone…read morelooking to get maintenance done on their car.