We recently had to replace my daughter's car moonroof at Bill's Auto Service, and I was blown away…read moreby the exceptional service we received. My daughter is in Clovis, NM, for a co-op program for 5 weeks. A recent hailstorm damaged her moonroof, and uncertain about the availability of replacement glass, I called six places: three in Clovis, NM, and three in Amarillo, TX. From the initial call to the final installation, the team was prompt, professional, and communicated every step of the process with me. The replacement was done quickly and efficiently, and the price was very competitive. When my daughter took the car in for an initial inspection, they already had the part ready to be installed. They even gave her a ride to her class, and once the replacement was completed, they drove the car back to her. As a mom so far away in Cypress, TX, I felt helpless, but their exceptional service gave me peace of mind. I would highly recommend Bill's Auto Service for any quick service needs. Their dedication to customer satisfaction and quality of work is truly impressive.

These guys are amazing! Short story.... I pulled in this morning with a door that was way out of…read morealignment thanks to the wind. I let them know that our van was one of two on a college field studies trip from out of state and that we were hoping to get on the road as soon as possible. Not only did they take care of us right away, but they fixed not only the door but the dented fender that had resulted from opening the door while it was out of alignment. On top of all that, they charged us FAR less than I expected, and when I tried to offer more they flat out refused. The level of service here and quality of work is absolutely amazing!

After one of the hailstorms, I brought in 3 vehicles to be fixed...It was over $18,000. Out of the…read more3 only one didn't need to go back. On my truck they chipped my door down to the metal, looks like they locked the keys in the truck and jammed a pair of pliers in the door seal to open it. On our Yukon, it had to go back 5 times and still had issues. They have no quality control of what comes out of their shop! They had to pull the head liner to fix the room and in doing so there were foot prints left on it, broke our DVD entertainment system and created a leak somehow. When we confronted them, they did clean the headliner, but for the DVD system they just said, "they don't make the factory one anymore" and said if you find one we will pay for it...ok, cool you will pay for it, but if you cant find it how am I going too...they basically blew it off! They had to repaint the hood and right front quarter panel to fix a big dent, in the clear coat there was dust everywhere. If you bring your car here be ready to bring it back a few times!

Great customer service and great work done. They finished my…read morevehicle fast, but also made sure it was quality. my car came back looking great!