Very helpful staff and well knowledgeable of their job. Would 100% recommend for quick and…read moreefficient service. Great value for their products and looked over everything to ensure the most safety on the road. Chris was a great help to us!

Great and speedy service, kind and helpful staff. I have used them for all of my vehicles and have…read moreyet to be disappointed.

The Chevy hub cover was in the bed of my pick up right next to the wheel when I dove up. When I…read moreleft it was my fault for assuming they put it on. When I went back the following day they said they didn't have one. When I rotated the tires last time they didn't relearn the positions of the tires so when the vehicle said the front right tire was low it was actually the right rear. I'll be going to Forrest Tire for my next set of tires.

The service was excellent and fast. I arrived with a flat tire right before they closed and they…read moredid not turn me away. They stayed behind to repair my tire within a timely manner . Exceptional work value and customer service.

Made an appointment for an oil change. Showed up a few minutes before and then stood in the lobby…read morefor about 5 minutes before a guy came in from another room. No hello's, no warm welcome just a what do you need?. He took my info and keys and not another word from him. So I sat in 1 of 3 hard plastic chairs waiting in I guess what they call a waiting room. About an hour into it he said yours is on the rack so shouldn't be much longer. Not much longer must equate to another hour. This dealership service department is so unprofessional. The employees weren't wearing company shirts and they were wearing shorts, not uniform shorts one was wearing cut off denim shorts. They were answering and talking to customers on speaker phone. I sat there for right at 2 hours waiting to get a simple oil change and heard them complain and make comments about customers the whole time. The young service man, in a Ford uniform, that brought the paperwork and my keys in was the nicest one there. So kudos to him. Would I go back there? Nope!

Worst service department I've used. Every time I get my vehicle back after routine maintenance…read more(i.e. oil change) there's something wrong it. I'm either throwing a code within 48 hours of having been serviced or the job wasn't done properly resulting in leaking oil or fuel from a fuel filter replacement. You're probably better off taking it to a local mechanic. They literally can't be any worse and at least you're helping local small business.

I had a rattle in the left rear of my 2013 Hyundai Santa Fe. I had recently had the shocks and…read morestruts replaced on this car. I couldn't locate the challenge and the mechanic who replaced them couldn't fit me in right away. A-1 Alignment was recommended so I took my Santa Fe there. They got me in quickly, checked everything out, said my car was safe to drive and that most likely the problem was a faulty shock. Once my mechanic was able to get me in, he checked that and it was in fact a faulty shock. Thank You!

I've been using A1 Alignment for many years, and they have always been honest and dependable. From…read morebrake work to alignment to tire repair and replacement, these guys are pros. And they always charge a fair price.

Would rate lower if I could. A couple months ago I had taken my car in to get some new parts…read moreinstalled which I had brought myself. After a few days they had called me and let me know a rear main output seal for the transmission I had provided did not fit so they went ahead and purchased the correct one and just added the cost to my bill which was fine. The rear end was leaking so I also asked them to replace the pinion seal & flange on the differential, when they finally called me and told me the car was ready for pickup they also informed me that the flange i had provided did not fit. Instead of letting me know and purchasing the correct part like they did for the transmission, they just put the pinion nut back on called it a day. After having my car for a few days I noticed a couple of things, the rear end leak had been spilling out way more fluid and it had started making a clunking sound from the rear end. I took it back to the shop and told them about the sound and the leak. A couple days later after their "diagnosis" was done and they called me back I was quoted $2300 for new parts and labor, and even though the rear end was the problem it never made it to the quote. I talked to the mechanic and basically he told me that it was all my fault and I must have been beating on the car (the car was being granpa driven because I was breaking the clutch in) and the new clutch was "putting too much stress" on the old parts. I declined their service and took it home until I could get it diagnosed at my job (the ford dealership) and after it got a 2nd and 3rd opinion it became apparent that my differential is a ticking time bomb because the proper procedures (backlash/preload) were never followed. If I had brought the car back I would have been down $3500 and the problem they started in the first place would have never been fixed in the first place. My car is just sitting now because I now have to pay for a new rear end and getting it swapped in and now the car is not safe on the road. Thanks Freddie's!

What can I say except for these guys really know what they're doing I've had two vehicle serviced…read morehere at different times and I've always left confident and satisfied these dudes on top of the game.l

Professional, courteous service at all times. This was no exception…read more Good selection of tire quality and price.

Never go to this Discount Tire. This Discount Tire almost cost my girlfriend and me our lives. I…read morecame here for what was supposed to be a free service: to get my tires rotated and balanced. 500 miles later my front right wheel almost flew off while driving. Ended up costing me 270 dollars for new lug nuts and a new wheel hub assembly. Not to mention the damage done to my wheels. The employees did not use a torque wrench. All of my wheel studs were ripped clean off, except for one. Only 2 lug nuts remained on my vehicle and one was still attached to the wheel stud despite it being ripped clean off. Sounds like a textbook OVER TIGHTENING to me. Luckily I realized that something was wrong and pulled over moments before my wheel could've flown off. My vehicle was stranded in the desert out by Bottomless Lake. I will be in the store on Monday seeking compensation.

I sliced a tire on my cross-country trip and needed a new tire…read more I made an appointment online, and John greeted me when I arrived. John was professional, kind, and helpful. John spoke to me, not at me. John explained what was needed and provided me with several different types of tires and replacement options. The waiting area is clean and comfortable, with music playing softly. I went with two new tires placed on the rear of the FWD SUV. It cost me about $500 for tires and service.

We are a family of 5 on a trip from Houston to the Grand Canyon in an RV... We popped a tire just a…read morefew minutes before 5pm (closing time) on a Saturday, about 24 minutes outside Amarillo. We called this Discount Tire (the nearest one to us at the time) and an absolute angel named Jayson answered the phone. He said he would stay at work late to help us out so we didn't have to camp on the side of the road for the night. When we arrived, he was there with his boss. Both men were so kind and helpful, I have absolutely nothing but good things to say about this place. Luckily, the tire had the protection warranty on it and the new tire was in stock and fully covered. We were on our way in no time. What could've been a disaster for our trip, turned out to be an experience that renewed our faith in humanity and good old-fashioned customer service. Thank you, Jayson and thank you, Discount Tire in Amarillo!

Thank you to Carson for handling our difficult and complex flat tire issue today. He was…read moreprofessional, patient and calm as we stepped through the process to get us back on the road.

Carson was incredibly helpful with my tires, I had to get 2 tires (to get off my donut) and wait…read morefor the other 2 to ship to the Lubbock location, they price matched for me and I got all my tires.

While having my oil changed at a local car dealership, I was informed one tire was badly worn and I…read moreneeded an alignment. I made an appointment for an alignment at Discount Tire on I40 West. When I arrived, Chris checked my tires and told me they were wearing perfectly, no need for the alignment or even a rotation. He could have just gone ahead and charged me for an alignment but he completely reinforced my previous experience with Discount Tire. They are professional, honest, and work hard to meet the customer's needs.

So grateful for this location and ALL the staff. Had a flat tire on our cargo trailer and they…read morewaited for us to arrive right at closing time on a Saturday. So appreciate of their kindness and service so we could continue our trek back home, safely! Thank you guys for being so kind!