After one of the hailstorms, I brought in 3 vehicles to be fixed...It was over $18,000. Out of the 3 only one didn't need to go back. On my truck they chipped my door down to the metal, looks like they locked the keys in the truck and jammed a pair of pliers in the door seal to open it. On our Yukon, it had to go back 5 times and still had issues. They have no quality control of what comes out of their shop! They had to pull the head liner to fix the room and in doing so there were foot prints left on it, broke our DVD entertainment system and created a leak somehow. When we confronted them, they did clean the headliner, but for the DVD system they just said, "they don't make the factory one anymore" and said if you find one we will pay for it...ok, cool you will pay for it, but if you cant find it how am I going too...they basically blew it off! They had to repaint the hood and right front quarter panel to fix a big dent, in the clear coat there was dust everywhere. If you bring your car here be ready to bring it back a few times! read more

Great customer service and great work done. They finished my vehicle fast, but also made sure it was quality. my car came back looking great! read more

nowadays, if you want something done right, at least you can go to the dealership and hold them accountable but with Apex you cannot, they portray themselves as nice humble Christian folk, but they only like to fill their pockets with the reoccurring customers that they d*ck ride, i've seen how they run their business firsthand, and they definitely don't treat their Employees fairly, often times I would see the supervisor running around yelling, belittling or harassing new employees even cursing remarks at them, pretty much acts like the guard dog for the boss because the boss doesn't have the gall to say anything himself, trash would just be thrown outside without care, these people are only out there for a quick buck read more

I got my Hyundai Sonata fixed here. Some random person hit my vehicle in a parking lot and it caused damage to my front bumper on the left side and also blew out the headlight. I took my vehicle to Apex and they got it fixed the right way. It took 3 weeks only due to the fact that the aftermarket bumper didn't fit right so they decided to go with OEM parts. Also there was damage to the radiator mount and also the guard under the engine. They made sure everything was fixed and even buffed out my right side headlight so that both headlights would match and that wasn't included in the total price. They did a great job and I would recommend everyone to take their vehicle to them because they'll get it done the right way. read more

I went to Apex for to get the back of my car fixed after being hit. they did an amazing job and made it look brand new. Definitely would recommend them to family and friends. read more

I had such high hopes for them. Everyone is very friendly but they need to fix their business practices. I took my car in for hail damage, initially they told me 5 days. Got me set up with a rental, awesome. Then they found more damage. A week later more damage. A week later more damage. A week later the hood was dented, then it took forever to get a new hood. These are all things I was very understanding about. However no timeline that was given to me was ever correct. After 29 days my car was still days away from being ready and Geico only covers 30 days for a rental car. I was told that they would cover the extra days of the rental, and it would be another week. That weekend I was going out of town for a week. They asked me to drop the car off in Lubbock and they would cover my deductible because I would need to rent a car to get home. I was called on a Tuesday, while I was gone, that my car was ready. I had my friend go to pick it up on Friday since they would be closed when I got back. My car was still not ready!!! It was ready by the end of the day and they met me after hours. Awesome. However now they are saying they never agreed to cover the extra days and I was billed for the extra days of the rental car. I've called them, they said they never said that and told me they would call back and nothing. They are crooks with terrible business practice! I should have trusted my gut and gone to Amarillo. read more

Took my vehicle in to get the windshield changed out. It was ready to be picked up by lunch time! Highly recommend Apex!

Took vehicle in for a front bumper replacement. Communication was timely, parts delivered when promised and work performed as described. I would not hesitate using Apex in the future. CB read more

I went to Apex for a windshield replacement. They were very friendly and even gave toy footballs to my kids. The work was excellent and if there was a problem with scheduling they called and kept me informed. I would definitely go back to them again for repairs or just to get my car detailed. read more

Worst business in clovis! I took my car there to get some paintless dent repair done. Over a MONTH later the work is completed but they won't release the car because they are waiting on the insurance to pay out because apex waited last minute to submit the required documents to get paid. I will never take any vehicle to apex again. I expected there to be hiccups but the original quote said it would take 3 days to fix it and here we are 32 days later. I hope you read this and don't make the same mistake I did read more

This place is just like the rest of the service industry in this town, horrid. They don't keep appointments and come up with awful excuses as to why they didn't "get around" to your vehicle. This company should be black listed because it is just terrible. Over priced too. read more

I am giving them a one star rating for their customer service. I can't say anything about their work because we were never able to get our car in for work. We had a vehicle back into us and needed some body work done. Heard they were really good. Called to make an appointment and they said come in anytime. Went in friday and they looked at the vehicle and said to bring it in monday morning and they would have everything ready to go and would contact the insurance company and go over things with them. The insurance company already had all the information and an estimate already done. Couldn't make it Monday and called early Monday to reschedule and was told they are there to serve us and to bring it in anytime during business hours. So we bring it in later that week. We go in and JJ tells us he is just waiting to hear from the insurance company and that it would be better to bring it in Monday to give them time to get everything set up with the Insurance Company. We have to travel 60 miles to get to Clovis and ask to please be called and verify if all is ready for Monday. We don't hear back by Monday. I wait a few more days and call and am told JJ is not available but that we are tentatively scheduled for a few weeks down the road and they see a car rental reserved as well. Again I ask to please be called and confirm. I am assured JJ would call me within a day or two when the appointments are finalized. Several weeks pass. The insurance company has never been contacted. The insurance company called me several times asking about the delay and if we had the work done yet. Told them we were just waiting for our appointment. The 29th comes and goes I never hear back from Apex. About 6 weeks after I first went into Apex I call my insurance company again and again ask if they had been contacted. They told me they contacted Apex to check on the status and were issuing a check to them since I told them Apex was the shop I was using and to make the check directly to Apex. I told the Insurance company we were still waiting and I was going to check another shop if it wasn't too late. I was told they would stop the check and I can use any shop I wanted. So the next week I drove to Clovis and stopped in at Rembrandt's Auto Body and gave them all the info and they looked over the damage and scheduled me to bring it in on Monday. Bring the car in Monday and they have everything ready and had contacted my insurance company. So far so good. Next review will be on Rembrandt's soon. So far they live up to their good reputation. read more

I had some minor body damage on my Truck that needed repair. I filed my claim with the insurance company and then asked others about body shops. I was told the APEX did great work and having the car rental place adjacent was certainly a PLUS. The insurance agent met me at the facility which is clean and new BTW and went over the vehicle. THe agent submitted an initial claim and estimate after about 30 minutes, After that I dropped of the vehicle and was assigned an account manager who kept me informed (Jagar). They completed the work in a timley fashion and even threw in a pretty good detail job on the rest of the vehicle. I was contacted about a week later asking about my experience and if I had any issues. I hope I never need the services of a body shop again (this was my first) but if I do I will certainly use them again. I recommend them highly read more

Wonderful place!! They helped me turn in my claim also helped me get my rental set up, as enterprise is connected with them it was very fast and easy. They really make you feel like family you are in very good hands. The repair to my vehicle was top quality, Very pleased with the whole process! read more

I took my Jeep there to get reflex lined on the inside. They came out and looked at it with me, we went over the inside. They quoted me $1350, which I said yes to. The next day they called me and told me they wanted another $500. I went and got my jeep back. The amount of time wasted was crazy. I cant speak to the quality of their service. But I would not trust a word they say. read more

Absoulutely terrible experience! Took a 5 day job and has turned it into a month, as of today. Poor communication, lots of excuses. Have dealt with a couple body shops over the years, never have I experienced anything like this one. Gave it one star, because, well, that's as low as the rating system goes. read more