Wow, one star is reserved for blatant mismanagement. If your employees screw up then management makes it right, correct? Not here. They were training on a Friday night (really??). Finger steaks served instead of chicken strips ordered. Shift manager refused to take it back or comp it. Charged again, still no chicken strips. Called and talked to a manager later in the week and received excuses, lies, and still no offer to make it right. Customer blamed. I think the owners may have become complacent here, success can do that. The hamburgers are great but the management oversight seems to be gone now. Sad. read more

Hamburger Connection - Receipts - Fast Food Near Me - Caldwell, Idaho

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The burger and fries were fine, nothing special, but the 5 stars is for the milkshake! Truly the best milkshake I've ever had

Hard to understand person taking the order, when the order was picked up it wasn't what I asked for and she would not correct it. The food we did get was mediocre. Won't be in any hurry to go back. read more

Great food, great price and the service was top notch. I don't think people know how hard it is to work fast food places and the fact that you can get good quality food is you're marginally patient. read more

I love going to this place!! Everytime I go I like to get a small cone and it's always huge! It's so worth the price! I 100% recommend this place. You can get vanilla, chocolate or twist for the icecream cones. The service is also really quick and I love the amount of seating outside. read more

Hamburger Connection - Fries, icecream cone in cup, outdoor seating - Fast Food Near Me - Caldwell, Idaho

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Have been a customer of hamburger connection for 43 years. They have the best milkshakes in the valley, worth the drive. Try an ice cream cone, they pride themselves on how tall they can make it. My favorite meal is the finger steaks with tater tots. The service is always quick, efficient and friendly even when the line is out the door and the drive thru is down the block. They come out to get extra orders to make it quicker. read more

In love with their milkshakes!! I was wanting milkshakes and always wanted to try their shakes every time I come down to visit my parents. I got the banana and choco brownie milkshake and my bf got the strawberry milkshake. Both medium sizes came up to $12.00. The price for both of the shakes is worth it! Fresh banana in the shake with small chunks of chocolate brownies. Fresh strawberries and vanilla ice cream blended all together. I would recommend everyone to come over and grab themselves a milkshake. Just a Bit confused with their hours because we ordered our shakes at 9:15PM But Yelp says their establishment was closed at 9PM read more

best local burger place ever. simple burger but taste really good. ice cream really cheap and delicious. customer service top tier. everyone needs to try this burger place. read more

Terrible food, I'm sorry to say. Purchased a chocolate shake, onion rings and a large fry. First off, the service attitude is stellar, they are extremely kind and friendly. That earned them one extra star. The food was not so good. The fry's had no salt on them. The fry sauce was horrendous! It tasted spoiled. They gave us three cups, they must have been trying to get rid of them. They do not serve Ranch with their onion rings. What is that all about? My rings were just short of being burnt. We found 3 salt packets under my onion rings. We are assuming these were for the fry's. If so, put the salt with the fry's, not at the bottom of my rings. After we found the salt for the fry's, they were now cold so we fed them to the birds. The chocolate shake was great as always. $14.17 seems a bit high for our order to me. read more

10th Avenue in Caldwell has always been the fast food Avenue. There used to be many good options, but post pandemic most have become completely disappointing. Hamburger Connection is a local darling and has been consistently good, and now may be the last good option left on 10th. My advice is drive past all the other places and get in line. read more

Hamburger Connection - usual long wait for the best burger on fast food row. - Fast Food Near Me - Caldwell, Idaho

This review is JUST for their milkshakes. It tastes like chemicals with a gritty mouth feel. I don't know if they use a cheap milk shake mix or don't clean their machines properly but I would stay away from their milk shakes. read more

Delicious fries, bomb shakes & awesome burgers!!! My wife & I love In-N-Out & this place is almost exactly the same in the best way! The drive-thru line is a bit time consuming but quality takes time! Definitely worth the time for the end result!! Do yourself a favor & try H.C. You will be rewarded!!! read more

The shakes were awful. The burger was mystery meat. Horrible. As if I was back in high school and eating the gross gray meat they served us. Not worth the price. read more

First time there and the fry sauce is horrible. I wouldn't even qualify it as fry sauce. Needless to say we won't be returning. Sorry.

Hamburger was good service awesome ... large tots 10 tots didn't seem like large milkshake wasn't good overall middle of road

My mom introduced me to this place....The milkshakes are so thick you have to use a spoon . A medium is about 16oz they have huge list of flavors to choose from including fresh banana and Reese's peanut butter cup The employees are very friendly. read more

Hamburger Connection - What is left if my medium fresh banana milkshake and a chocolate shake - Fast Food Near Me - Caldwell, Idaho

Yuk! I guess we are the outliers, we don't understand these burgers at all. The sauce is more like a savory gravy than a sauce. The ice cream was delicious. The LONG LINES and long prep time are not worth the wait. We will not be returning, sorry. read more

Never lets us down. Burgers, fries, onion rings and shakes are so good! I recommend the hot fudge and peanut butter shake. read more

This was really quick and really good! I was traveling and wanted something quick but not chain food and this was perfect. The staff were friendly and the shakes are thick. read more

Milkshakes are the best? Love their unsalted fries because they make a great match with the fry sauce. read more

We love the onion rings and shakes. My husband is not so taken by the burgers. The service has always been friendly and only disadvantage at busy times is the cars line up out in the street so if you come off 10th you need to travel down the block and get turned around. We try to go a bit off normal meal times and that works out well for us. read more

I've stopped by here twice since we moved to Caldwell. Both times my burger was very good. The char flavor is excellent and everything is fresh and tasty. If they had indoor seating they'd be 5 stars in my book. I'll definitely be returning again. read more

My bacon cheese burger was nasty burnt bacon and pattie I would not go back waited in line for 20 min I get home ready to eat I take a bite and spit it out read more

Great shakes, service isn't great. But best shakes I've ever had. Post the correct hours of operation cuz online it says closes 10pm but apparently they're closing at 9:30pm... read more

We learned of this burger stand last summer, yet never had a chance to visit it until recently. We visited the Hamburger Connection about two weeks ago and have been back twice since the initial visit. Our friends affectionately nicknamed this place, "Crack Burger" as their hamburgers are addicting. Probably one of the best burger places in the Treasure Valley. read more

Very good local establishment. Enjoy the burgers, finger steaks and steak sandwich. Fries are good, too.

I've driven by this little drive-thru several times while in Caldwell on business, and it worked out on this trip that I hadn't yet eaten lunch, so it made sense to pop in. I turned off the main street, and through the Walgreen's parking lot to hit the drive-thru and that's when I noticed there was a line out onto the street ... at 2:45 in the afternoon! A good sign ... I ordered a burger and a shake. The Connection Special, $3.49. Single patty, sauce, onion, lettuce, pickles, tomatoes, cheese (hold the cheese for me, though). Medium Chocolate Shake, $3.79. The hamburger was the kind of burger you get at a dive. The sauce was sort of like fry sauce, but a little different flavor. Whatever it is, it's delicious. And the burger had exactly of the right amount of everything - shredded lettuce, pickles, tomato, the sauce; the size of the patty and the bun were the perfect ratio. The chocolate shake was THICK - just like it says on the menu. There is no lid and no straw; it comes with a spoon. The chocolate was very good with a subtle malt taste to it. The only problem is that it's difficult to drive and drink this shake because you can't really drink it. So just know that .... but it was so so so good. And, with all those cars in the lane, their service was super speedy. I'll be back ... soon, I hope. read more

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So, I have waited a while before making a review to see if Sarah or Kevin would return my call regarding my experience on Making 16, 2023. I am someone who supports small businesses and give many chances to a business to see if maybe it was an off day or not. I live in the far end of Nampa and travel to hamburger connection for their ice cream. It's a family outing that everyone is excited for. I love how the young ones are learning responsibility and how to work and get experience. Well it been quite a few times I've been very disappointed with the customer service I get from the manager when a mistake has been made by one of the young employees. Last night just topped it off. I went to hamburger connection with my family and decided to order something different because I always ordered a large chocolate cone. I ordered a large chocolate cone in a cup add banana and add peanut butter. The young lady wasn't sure if I could order that so she asked the manager Annette, the manager seemed very overwhelmed and had an attitude and said just charge her for a Sunday. All I wanted was chocolate ice cream with banana and peanut butter. Super simple and not confusing. So when we got our orders my family got what they ordered and mine was completely not what I ordered. So I told the girl what is this? I asked for chocolate ice cream not vanilla. The young girl went to Annette and told her something about the mess up and she claimed the girl didn't hear me and I said she did hear me and even asked you and you rudely would not help her understand so the order got messed up. Well Annette didn't like that and acted like it was an inconvenience to remake my order. She scooped out the banana and peanut butter covered in vanilla ice cream and put half a cup of chocolate in it and threw the vanilla covered ingredients back into the cup with half of what I paid for missing. I really didn't want to deal with Annette the manager after her nasty attitude she had. I was very clear with what I wanted and was willing to pay for it, but for a manager to behave like that is completely unprofessional and wrong. What's the point of making an order if you're going to give me what you choose and I have to be happy with it. I ended up throwing it away. On top of it all why would the owners not return calls when they have signs to let them know how they are doing. That just makes you look bad as a small business owner. I will say this, after time and time again of bad service and attitudes I will no longer support this small business. I hope this helps some people, please don't support people who take advantage of their customers and can care less. read more

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My husband and I have been wanting to try this place for a while but always end up thinking about it on Sunday which is when they aren't open. The wait was worth it. The burger was the best we've had in a long time. Tots were cooked perfectly... you could tell the fryer oil was clean (I ran a kitchen in college.. if you know you know). The Finger Steaks were ok- nothing wrong with them just nothing special either. We will for sure be trying them again for the burgers and to check out the mile high shakes. read more

Wow! We have seen this as we drive up 10th Ave., and decided to drive through today. I was going to get a hamburger when we tried this place, but I dreamed about my mom's fried chicken recently, and wanted some chicken. It was AMAZING. Real chicken tenders (not chopped/processed) with a thin crispy crust that was not greasy. Can't wait to come back when I've been dreaming about hamburgers! read more

Was going to pick up lunch from here for the first time for the whole family today. I needed to take a left to turn into the drive thru but the line was all the way to the street so I waited with my turn signal on so as not to block oncoming traffic. During the 10 minute wait and none of the previous cars moving, 2 new cars pulled up coming the opposite way to take a right into the drive thru (also having to wait on the street). A girl came out to start taking the next guest's order and the line moved forward. The first of the cars that had pulled up after me waved for me to go ahead as he had seen me waiting before him. The worker then approached my window and told me I needed to go to the back of line as she assumed I was cutting. I stated that I had been there before the other cars but waiting with my turn signal on coming from the other direction so as not to block traffic and she still stated I needed to move to the back of the line because she "didn't see me and I just don't think that's true." I wasted 15 minutes waiting to order food my family will never get to try because we will not be returning after this experience. read more

Funky, rundown building and location but they work hard to make the long lines to flow. The hotdogs and fries were great.

Hamburgers were pretty good and fries were a bit under cooked. Fry sauce had a little to much mustard. The peanut butter shake was great! Went through drive thru so couldn't see inside but the outside was clean. Person on the speaker was pleasant and easy to understand as well as the person at the window. Overall a good place to eat that is reasonably priced. read more

Hamburger Connection - Menu - Fast Food Near Me - Caldwell, Idaho

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Very good burgers, but they wouldn't let me inside!! I had to eat from the back of my rickshaw (my nephew was willing to take me down to the hamburger store). While I was initially outraged, seeing the delicious food and service and menu infographic made my heart swell with delight. I offered my nephew Bangleesh a milkshake, they didn't have the flavor he wanted but the strawberry was almost as good. Thank you Bangleesh! read more

Hamburger Connection - Bangleesh did and excellent job! - Fast Food Near Me - Caldwell, Idaho

Hamburger Connection is Caldwell's best kept secret! (The secret's out!) Awesome burgers, giant shakes and great prices. Drive thru, walk-in, or call ahead, the last of which is recommended if they are busy. The crew in here was friendly and working quickly. Very pleased with our burger, finger steaks, shakes and corn dogs. Hours aren't necessary accurate online, so call before coming over. Definitely worth a try!! read more

Hamburger Connection - 2 Hamburgers $4.69 - Fast Food Near Me - Caldwell, Idaho

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the ice cream here has always been one of my favorites , decided to stop here after work to treat myself. went through the drive through and began my order, asked for a banana shake. the person taking my order said "connection special? " i was confusedwhat that was so i said "whats that ? " she said " do you want a connection special ?" i was still confused and asked again. then she just cut me off and said " pull up to window " i pull up to the window and its a bunch of girls laughing at giggling and talking to me like im an idiot. she was talking very slowly and saying " what... would... you ... like ... to ...order " as i left i was about to cry, i felt so humiliated and i will NEVER be returning. terrible attitudes and completely ruined my day. read more

Delicious food on top of good service! If you are looking for an amazing milkshake look no further.

I'm honestly shocked. After seeing all of the amazing reviews for this places and just moving into town, I thought this was going to be a new frequent spot for me and I was so excited! But it was worst than I could've anticipated. Two meals costed us 30 bucks and fast food would've been prepared better (which says a lot). Fries were unseasoned and cold, buns on the burger and all of the food truly was so soggy it was inedible, and it was all thrown into a tiny bag where everything spilled out at the bottom. We also tried the shakes, also a disappointment. It was melted and made with tiny chunks of freezer burnt fruit. I'm sad to say I will not be going back and will be trying Jack's Drive-In next. read more

It was a pretty good little shack, but definitely over rated. I haven't tried the shakes, but I'm sure they are good. I'm reviewing the plain burger and fries. Very plain and reminds me of in and out. read more

Business has been here for a long time. Great shakes!! Love the fry sauce. Everything is cooked when you order so it's fresh & warm when you get it. Everyone has always been very nice as well. read more