the two hamburgers we ordered tasted great we ordered 2 medium chocolate milkshakes and we got 1 large & 1 medium. The milkshakes were lousy, not totally blended, and runny, not thick like a milkshake should be. Will try a different location next time. So does that mean you will buy us 2 milkshakes read more

Horrible customer service no manners at all. Young lady at the drive thru speaker talks and sounds bothered when adding to the order. Food came out and they barely added fries. The tacos didn't have their cheese or hot sauce in them. Not worth the spending when they get stingy with the food it doesn't even come out they paychecks. Food wasn't even hot or warm. read more

ABSOLUTELY HORRENDOUS! I don't even have to say much the pictures speaks for itself. There was a hair in my food tacos and chicken patty were so old to the point where the chicken felt like rubber ! Food safety department needs to close down this restaurant ASAP ! read more

Jack in the Box - Grilled Chicken Sandwich Two Tacos - Fast Food Near Me - Caldwell, Idaho

This is the second bad experience with this location. First time I waited over 35 mins for food. Litterly a burger curly fries and a drink. This time was the new monster taco box and a few other small things. Lady who was at the widow was down right rude. She told me to pull to the front. Person in front of me got there food and the people behind me have gone and left. Im still waiting out front after 15 mins no food. Manager needs to take a good look at their night crew because they have poor attitudes. I asked before I went to the front how long because I have to get back to work. She shrugged her shoulders and said "I DK". Umm ok I expect the same service as everyone else. No reason for the attitude I recieved from the girl. Frankly at this point I just want a refund. I could have gone across the street and been back to my office in 5 mins. Will be contacting corporate tomorrow. Manager I hope you watch the cameras because your employees need a lesson in customer service. read more

I'm not picky or normally one to leave a bad review. I ordered two number 3 combos and the fries were nasty! Tasted like they were 2 days old. same with the burgers, They were smashed and just tasted like the life was sucked out of them. For $27.54 it just wasn't worth it at all. 10/10 don't recommend this location. ( Unless all your getting is a soda ) that was the best thing there. It would be better to drive a little further to the nampa location off the blvd. read more

Wow. We asked for various sauces, received none, and didn't even get a patty on our jumbo Jack burger. Very disappointed. read more

Jack in the Box - Ordered via Uber eats and checked the box "100% seasoned beef patty and got this... so disappointed - Fast Food Near Me - Caldwell, Idaho

had a doordash order and had 3 cars in front of me and it took over an hour to get the food. when I got to the window, 2 boys walked to the bathroom and never came back and I could see them in the back on their phones! girl at the window was also very rude! read more

Went through the drive thru tonight and the employees were extremely rude. The lady did not say a word to me through the window, just shoved my food at me. When I asked for sauce she rolled her eyes. While I was waiting for my sauce the cook came to the window and said "what do you want?" Very not cutesy. Very not demure. Very much not coming back. read more

Very hit and miss. Sometimes the food is great, other times the food is dry and shriveled. Sometimes items are missing. Often, orders are wrong. Inconsistent quality, inconsistent service. Cannot recommend this particular location. read more

Ultimate cheeseburger. Disappointing, cold, cheese not even melted I mean come on now. Curly fries cold. Like warm at best. Health dept ????? Mini tacos I'll give 4 stars. Tasty and worth the bucks. At least this time. It's hit or miss with management and whose there to do a job or just get a check. Jus Sayin read more

I came to this fast food restaurant after getting done at the movies with my son and wife to get food and go home I came at 11:29 pm and the young girl taking our order in the drive through was rude disrespectful to my son when she had us waiting for almost ten minutes to make and order she did not say order when your ready nothing at all to us so when she yell at my son in the drive through I myself told her she is yelling at. 11year old child she then said she won't be taking our order so I went to go inside of the restaurant and talk to her about how she acted and NONE OF THE EMPLOYEES WORKING ACKNOWLEDGED ME MY WIFE OR MY SON I HIGHLY RECOMMEND NOT GOING HERE I always go to this jack in the box and they always mess up our order but I give second chances but this is so unnecessary for the employees there to act the way they did . And I would give it a 0 but I can't so they get a one read more

We went there this morning after going to the fair. We were tired and hungry and needed a quick bite to eat. There weren't many options open at 1 AM. We were so disappointed in our meals. They had the worst-tasting food I've ever had. It was super greasy. I had to mop up the grease from my breakfast burrito with numerous napkins just to get a few bites down. The hash browns were overdone and had a nasty taste. Their frying oil is well past the expiration date. It needs to be changed. Everything tasted the same. They also had no trash cans in sight to throw your trash. I'd advise looking for an alternative for late-night munchies; save your money. read more

So this Jack in the Box is one of the few places in Caldwell besides Los Betos that's open all night, so it remains very popular. On average, it's usually pretty good. However, it's completely inconsistent; this seems mostly related to their troubles holding onto the staff. One day, its fast service and tasty burgers. The next week, you find yourself arguing with the drive-in person about whether phone app orders need to be paid at the window (hint: you pay in advance in the app) and you get a tasteless burger with a random selection of condiments you didn't ask for (e.g., thanks for the sweet and sour sauce for my burger and hot sauce for my fries, ketchup is so bougie these days). One day they act like the pandemic never happened, the next day they seem to be following all the CDC guidelines. I'm not sure what is going on at this point in time, but it's confusing. I know the management cares about delivering a good experience to their customers because I've chatted with them before, but this place seems to be back to being in the weeds. I'll just wait till they get things straightened up again, and then return and hopefully give them a better rating. If I could give them any advice it would be to pay people a little more and you'll hold onto them longer. read more

Never thought I'd find myself in a situation where I'd be going to Jack in the Box after the hundreds of midnight trips to buy tacos in college. However, recently I had to make several trips in order to find my pregnant wife some snacks and appease her cravings. That's where their chocolate milkshakes came clutch in the wee hours of the morning. They even topped it with whipped cream and a cherry! Oh and all of a sudden, the breakfast menu provided a helping hand as well, saving the day with their breakfast croissants. Thought I'd never set foot in a Jack in the Box after college but it's like they say, never say never. read more

This place sucks if you like no soda or heat this is the place for you but me I hate it it's hot and there barely sodas and other drink like what the heck who owns this I'm sorry but your restaurant sucks so bad I don't want to go back again if you hate what I said r now then pls consider NOT going at this jack in the box's and there's a mess and they didn't even clean it up one of the worst restaurants I've went to. And the service and is kinda bad. read more

Worst fast food I've ever had completely inedible, all Pattie's were over cooked and must have been sitting out for hours they were ALL hard as a rock, nothing was even remotely fresh, wouldn't recommend this jack n the box to anyone looking to actually eat , what a waste of money wish they would let me give minus stars read more

I've order a couple times here through DoorDash and every time we get our food it's like it has been sitting in the warmer all day and it's absolutely nasty. Their service is definitely something else. I ordered extra sauce and didn't get none at all. Called and was told to just come in and they'll give me sauce. Hah no. Should've been in there when it was ordered. Pay more attention to the orders you guys get in. It's really not that hard. read more

I enjoy going to this jacks on certain days Saturday through Wednesday Cause the Crew they have working the grave yard shift are always friendly my order is always right and made to order Keep up the good work night shift. read more

Worst service! The chick is out here happy that people Are leaving. Of course the order is messed up and there is no one here to fix it!

For years my daughters and I get 2 or 3 Jumbo Jack coupons at Idaho Steelhead hockey games. My daughters and I love to go use these coupons the next day. For years we have done it without any problems. We even did it last week at this location with no problem. The manager today at this location refused to do it. Employee and manager were very rude. I advise against visiting this location... Pick another one. read more

The jack in the box location on ustick in Caldwell has been terrible . The fries are cold, & the burgers look like they've just been slapped together & the meat is over done & dry. I don't know what's going on there. They used to have good food. Very disappointed read more

This location is horrible. Everyone was high when I came through the drive thru to point where you could smell it. I ordered a $8 munchie box and ended up only getting a chicken sandwich and a small fry. No curly fries in the order or tacos which come in the box. Charged me for the box but didn't even give it to me and gave me the wrong sandwich. read more

I know I know I shouldnt be eating here. When you are on the road and you are starving and you pull off the highway and there are choices for every child. Well for some reason they both agree on Jack In the Box. I dont know why because when they get in there they cant decide on what they are going to eat. There are too many choices. I dont know but do breakfast if that is your thing. Why have tacos and burgers and chicken and breakfast all day. This cant be good and fast. Certainly, the pictures dont match the actual quality of the food. I have to be fair with this rating. I wouldnt give any fast food more than a 1 or a 2 star. All the obvious reason here. Nothing is any good really. It is fast and it is hot. I will say this for Jack in the box they seem to actually cook whatever it is your order. Now are they microwaving it or deep frying it? I dont know the answer to that. I do know that it does not seem to be sitting in some tin keeping warm waiting to be assembled when I order it. Meaning it took a little longer than most fast food. I did not order it and it magically appeared. The milkshakes were really good. We watched as the person behind the counter got the ice cream put in the real strawberries and made the milkshake right in front of us. Lets just say that was the highlight of the meal. Both kids finished their milkshake. Neither kid finished their meal. It was a chicken tender meal and a burger on a gluten free bun. Amazing that they had that choice there. I have not seen that option at other fast food establishments. So, hats off to Jack in the Box for providing multiple options. Hats on for well, i would say if your going to do something do one thing very well. Dong multiple things just ok is not a way to attract new and continuing customers. In my stomach's opinion. read more

Jack in the Box - Kids meal. - Fast Food Near Me - Caldwell, Idaho

Worst service ever! We got only part of our food.. we tried to go in and the drs were locked, so I went back thru the drive thru and no one was there even though we literally were just thru there 1 minute prior.. I called the number and they answered.. I let them know what they did and they didn't care.. they just said they would take my name and file a claim.. why not fix it now. Screw this place,, plenty of other places to choose from. read more

Had to go here for Christmas Eve dinner due to who I was traveling with and other circumstances. It was really fast and accurate. I got one of the late night (called "munchie" ha ha) boxes and had plenty of food. I was surprised our overall total was around $25 for 3 though. read more

Honestly the service here sucks I waited for more than half an hour. I clearly asked if I could use Apple Pay, to which the answer was yes. And when I got to the window to my surprise they said their machine was broken. I told them I was just 2 minutes away to get cash and the guy was very rude and said I would have to make line again and reorder my order and closed the window. I hope Mcdonalds takes away most of their business because they lack customer service and a lot more. read more

This is the most disgusting restaurant I've ever been to, with the worst service. Avoid this location at all costs. The employees are not wearing gloves and are coughing on their hands and the food because they think it's funny. Disgusting read more

Pathetic... Took me 4 times to tell the gal what goes on the sandwich and the side. Then the 5th time, I was irritated, and the girl yelled at me saying it wasn't her fault. I left. I will NEVER go there again. Consider these are the people who will be getting $11+ an hour as Minimum Wage increases. Seriously? read more

If you are thinking of going here, don't. There is a Carls Jr. next door that is 5 stars. The Burgers are so sloppily thrown together that it looks like a toddler made it. Not to mention that they are usually cold and the buns are soggy. The fries look like they've sat on your counter for three days and have then been thrown in a microwave for thirty seconds. Trust me, Carls Jr. may be a little pricier but it is WELL worth it. read more

just awful. went through the drive thru at 11:30am and ordered a burger, fries and a coke. The French fries were so cold and stale that they were probably at least an hour old, the burger wasn't fresh either and they gave me tea instead of coke. This was my first and LAST visit to Jack in the Box. Don't waste your money or time either. read more

This place was absolutely abysmal. They took 25 minutes to make our food (which wasn't a large order) then screwed up every single meal that was ordered. I had pancakes that only came with BBQ sauce and no syrup whatsoever. I will never go back to this location ever again. I'm fed up with the fact that they can't get anything right. And these people are fighting for $15 an hour. I call crap on that read more

Went here tonight for quick dinner on my way home and the service was terrible. The staff in the drive thru seemed to have no clue what they were doing and even tried to charge us twice. My quick dinner ended up being a long wait and a horrible stomach ache after eating it. Definitely won't be going back to this location. read more

One of the best Jack in the Boxes I've been to. Always courteous. Service is fast, food is great. 5 stars! Went the 'healthy' route and got a teriyaki chicken bowl (not the combo) and a drink. Food was delicious and the price was right. read more

Decent. I've had better, but this is Jack in the Box. It isn't gourmet food. If you want fast, okay tasting food it is the best fast food in downtown Caldwell. I have had cold fries a few times though and they are not yummy. Ask for fresh fries or go when they are busy so you know they are making them then. read more

Drive Thru open 24 hours. It gets 3 stars for that alone. The 4th star is because the service is always great and speedy. The only reason I didn't give it the 5th star is because the last few times I've been the tacos have been insanely dip all over the place gressy. read more

EVERY single time we go there our order is wrong. So I stopped going but my brother went and got 18 tacos which he paid for then he only got 8 so when he went back they just laughed to each other and threw the rest in the bag which had been sitting there. He then asked "are you giving me cold ones?" And she said "well I already made them" and handed him the bag. Disgusting. Managers suck and the workers are so dumb they cant even count. Come on jbx at least have some criteria! Worst place in Caldwell hands down!!!!! read more

This place sucks. I don't think I've ever ordered food here and my order was right. They ALWAYS and I mean ALWAYS forget something or half the order. How is that even possible!? read more