Had a fantastic experience with Halpin's Plumbing today. We called yesterday due to an unpleasant odor from a drain in our basement. They were able to schedule with us for the very next day. Their plumber Darrell called to let me know when they were on the way and arrived right on time. Darrell asked me what issues we were having, looked around and then said we should start with the FREE sewer scope (we had a valupak coupon) and go from there. They worked inside and outside (in the pouring rain!!) to get as good of an assessment as our pipes would accommodate the camera to go. Thankfully nothing urgent to fix, but Darrell gave several recommendations and options that could help fix the odor problem we are having and advised starting with the most economical. He also advised on potential causes to the water influx in our basement and some of the options for fixing that issue as well. As well as looked at a few plumbing things I may want to do in the future and let me know if they were possible and a rough guesstimated cost. At the end...I wasn't charged a dime. They said the coupon for the free scope covered their visit! Their excellent customer service, professionalism, and sound advise earned my future business as well as my referral to anyone needing a good plumber! Thank you, Halpin's!! read more

Awful company that lied about the job! Darryl, who worked for them in 2018, did the best he could with the materials they provided. I had roots growing in my pipes and instead of paying another company $7000 to replace the broken pipe at the elbow that allowed the roots to grow in and cause back-ups, he suggested sewer lining, which is supposed to cover all the cracks in old pipes. The quote was $4500 to line 30 feet from the basement out to the end of the yard. There was no mention that the liner can't cover pipe elbows! It was nothing but a disaster! When Darryl attempted to do the job, the 1st thing to happen was the liner got stuck in the pipe, under the basement floor! He had to break open the floor cement to pull it out! He was forced to replace that pipe and redo the floor cement! Then it happened 2 more times! It turned out my pipes were 4 inches and they only had 6 inch liners. Halpin refused to get 4 inch liners! Finally after weeks later, getting the liner in place and supposedly the job was done, my pipes continued to have issues of a back-up on the basement floor! In the meantime, Darryl left the company! I can only imagine why! Each time this happened, I called to complain and they came out and said I had root problems and snaked it to clear it! Each time I asked why I had roots after they lined the pipe, they claimed they told me the liner could not line in an elbow and that's where the roots were! I argued with them that I was never told that but they claimed it was my problem and not under warranty anymore! I told them that from the beginning, I knew the roots were in the elbow and that's what the original job was supposed to fix! I knew because the other company showed me on the video during their $7000 quote! Darryl never told me that the liner would not cover the elbow even though I made a point of telling him that's where the problem was! There's nothing in my quote, either! It says a full 30 feet will be lined! The last guy that came tried to charge me to snake it and I refused! He said he wouldn't charge me that time but anytime in the future, they would! That's 5 yrs ago! I've had back-ups, twice a year since! I've had to call a different plumber each time (Because I refuse to give Halpin another dime) and for the last year have been getting root killer to help! AS A RESULT, ALL PAPER HAS TO BE PUT IN THE TRASH CAN! CAN YOU IMAGINE ALL YOUR DIRTY TOILET PAPER ALWAYS IN THE TRASH!? IT HAPPENED AGAIN YESTURDAY BECAUSE MY 11 YR OLD GRANDSON FORGOT AND PUT PAPER IN THE TOILET AND THAT FAST, IT CAUSED A BACK-UP! I'M NOW 67 YRS OLD AND HAVE TO DEAL WITH POOP BACKING UP ON THE BASEMENT FLOOR, AGAIN! ALL BECAUSE HALPIN PLUMBING RIPPED ME OFF FOR $4500 TO LINE MY SEWER, BUT DIDN'T LINE THE PART I CALLED THEM ABOUT IN THE 1ST PLACE AND THEY DIDN'T TELL ME TILL IT WAS TOO LATE AND OUT OF WARRANTY! IT'S LIKE I NEVER HAD THE JOB DONE! I HAVE THE SAME ISSUES I HAD BEFORE THEY CAME AND WASTED $4500! AND NOW I CAN'T AFFORD TO HAVE THE JOB DONE RIGHT! DARE I SAY, HALPIN IS A SHITTY COMPANY! BUYER BEWARE! I'd post picts but I don't want to waste anymore time on them cause I have a mess to deal with! read more

They robe you with-out a GUN. Simple kitchen drain clean out charged $312.09. I learned my lesson. Competition is $88.00 to $99.00. WOW WOW, said enough. read more

When you call them for a smaller job they come out and give you a price 3x higher than any other plumber will charge. Then they charge you 55$ for coming out and grossly over quoting you. read more

I had a sewage back up that started coming into my upstairs bathroom shower. It was mortifying. I called several places and they all told me they would come in 2-3 DAYS. I called Halpin plumbing and the owner happened to take the call. When I told him the situation, he immediately told me that this won't wait and he would send someone out within two hours. They showed up, within a hour, took care of the mess, told us NOT to throw baby wipes into the toilet, even if they said they are flushable!! Sure enough, there was a huge backup which he handled quickly with great efficiency. This happened last year but I am still impressed with the great customer service! read more

Great people. The receptionist was friendly, attentive and helpful. The service technician was on time, knowledgeable and took his time to dumb it down and explain what was wrong and what my options were to fix my water heater. The quote was reasonable and they have a good reputation. read more

Where do I start? From the beginning it was a disaster. Receptionist is rude, service techs knowledge was entry level on a good day. Then the quote on something that didn't need done. Literally could have bought a car with that quote ($3500) and I personally fixed it for under $500 in 10 minutes. Smh read more

Recommended by my realtor. Came earlier than expected and called to make sure it was ok with me. Diagnosed the problem quickly and fixed it. Didn't make a mess. Darrel and Pedro very pleasant and professional. And my bathroom works!!! I'm very happy. read more

I would like to highly recommend Halpin Plumbing for an outstanding job that they did over the weekend on our condo in Hyde Park. Geoff Halpin the Plumber was extremely helpful and gave me an update frequently so I was aware of what was happening. He even brought space heaters to keep the condo warm while we waited for our heat to get turned on by Duke. Though my bill was really steep but the problem was resolved. read more

I just had the VERY BEST POSSIBLE experience with HALPIN plumbing, and their excellent man, Joey Fay! Joey's knowledge, experience, thoroughness, and, yes, even NEATNESS, all combined for a GREAT customer experience! I give HALPIN my highest recommendation! And if you want the BEST, just ask for Joey! read more

June 23, 2017 Dear Mr. Halpin, I'm writing to thank you for what has been one of the most amazing customer service experiences I have been treated to in a very long time. I hired Halpin Plumming and have for many years. But I know you are not the cheapest on the block. With all the online search type things out there it is very easy to find services that are less expensive but you find out why when something doesn't grow just exactly right. A couple of weeks ago one of your Plummer's came out to do some work for me and part of that work was to reinstall a sink. It was a pedestal type and the house was from 1912 so it required some difficult updates. Putting the sink back together a piece of tile was damaged that required me to patch it in a very obvious way giving it a very cheap look or pull the sink and cut out the damaged tile taking with the chance of further damage, which I feared would be the case. Know that when the plummer was done I paid him and did not address the issue till the next business day with Sara. Now Sara answers the phone along with one other young lady that I know of and I thought that was the extent of their duties. Oh no, you have empowered this young lady and I'll assume the other with whatever it takes to immediately address issues. When I called about the damages she did not just pass me along. She did not try to say it happens or it was a tough install or make some other excuse to avoid repairing or taking responsibility for the damage. Rather she was apologetic and said please send pictures which I did. Within a day or two she called to tell me that it will be made right and that you have a great relationship with a tile guy that can fix the issue. She also told me it might take a couple of weeks and he said the cost to repair would be $300 and that if I prefer you would send me a check. Fearing I could cause more damage on my own I chose to wait. A couple days later, I get a call that a plummer would be out that week then the tile guy and wow were they. How this tile guy managed to cut a square from the center of a tile was one thing but the repair and replace so to speak, was better than I could have hoped for. So let me say cheap is many times just that. Thank you Robert, thank you Sara, thank you Joe Halpin!!! There is a reason you have had a place in my contact list for years and will be there for years to come. And I never thought that you guys could be a great resource as well like in this case and amazing tile guy. Again thanks to all of you. You are first on my list. Sincerest Regards, Harold A Poore read more

We came home to the sound of running water and a pipe screaming from our upstairs toilet. We are getting married at our house tomorrow and this would have made some major complications to our plans. I called Halpin Plumbing and spoke with Sarah! They came to our rescue especially since it was a Friday afternoon! They were able to squeeze us in and sent Luke. He was very knowledgable and worked swiftly. Luckily it wasn't a major repair but Luke put our worries to ease. Thank you so much for saving the day! Halpin Plumbing is amazing! read more

Halpin Plumbing did a great job cleaning my sewer drain clog. I had another company come out and tell me it wasn't possible and they would need to destroy the finished portion of my basement to access the clog. Halpin cleared it no problem. They were very friendly and explained everything they were attempting and how much each method would cost only charging me for the method that actually worked. Halpin is my new go to plumbing company. read more

I can't say enough good things about Halpin. I have had to use them a couple times recently and they are always professional, answer all of my questions, and do excellent work. Darrell and CJ couldn't be more pleasant to work with and provide nothing short of quality work. The office staff is very friendly and efficient. I can't make enough positive comments about our experiences. Thank you.....it is nice to have honest, hard workers, you can trust!!!!!!!! read more

Bait and switch. They came out to do an estimate, never give ,e a price and then socked me an expensive bill when they did very very little work. Would not provide a statement of services or any type of itemization (because they did almost nothing). Scam. This company also operates JPH Property Investments. Research both companies before doing any business with these people! read more

We used Halpin a few years ago to repair a broken sewer line, and that was a great experience. This time we called to get a small sink replaced in our half bath. The person that showed up was late, and the estimate we received, according to the person that came, wasn't really an estimate, because he didn't really know what it would take to get the job done. We paid for an estimate, we received fluff. I called the office the next day, got a call the following day, and the conversation was mostly defensive and evasive. We got back the money paid for the estimate, but we'll take our business elsewhere for this and future jobs. read more

I used Halpin plumbing to redo the water line from the street to my house. Darrel came out and gave me an estimate and explained exactly what he would do. His estimate was much more reasonable than others I received. The work was scheduled for yesterday and he said he would be there at 8:30. He showed up right on time (actually a minute early) and got right to work. He worked hard all day and was complete quicker than he estimated. He did a really good job and was great to work with. Looking back, since he finished by 3pm I should have had him give me estimates on other plumbing stuff around the house, as I would totally use Halpin plumbing again. read more

Halpin Plumbing - Plumbing Near Me - Cincinnati, Ohio

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Be careful of the charges! $400 for a job that was less than 2hours! Had a simple job. Replace the faucet in my powder room with the one I bought. When making the appointment the receptionist never asked if it was a single or remote handles. Apparently those cost more. $403.00 to install. The tech was a wonderful guy. My job had no issues . Easy removal and replace. He said that they base the price on jobs that are complicated. I would not call again without asking the base price. read more

I had a unusual job, where I wanted to remove and replace all of the plumbing under my basement floor at once. All of the plumbers I called for a quote gave me very high quotes as they were uncertain of the actual amount of work involved. I was very close to attempting to do the work myself, but that is when Halpin employees Scott (project manager) and Joey Fay (the actual plumber), stepped in and worked with me on a project structure that made sense financially for me to go ahead with them. Joey made quick work of figuring out all of the particular complexities in my project of where and how to connect the new sanitary system with the old clay pipes which needed to be tied back in, and worked hard to remove the old and replace with new in pretty much 1 day! In terms of quality of work, the price, and the peace of mind I have knowing the work was done right by a professional plumber, I am extremely happy with my decision to hire Halpin, and am planning on doing so again for a french drain and sump pump system in the coming weeks. read more

Called back in October to inquire about a possible estimate. They immediately wanted to schedule it. I asked repeatedly if there was a charge for an estimate and said I did not want one if there was (most reputable organizations give free estimates). They did not answer and proceeded to schedule someone. When they arrived, they said nothing about cost up front, but immediately began to give an (inflated) estimate for a bare minimum job. After completing the estimate, the gentlemen gave me a bill for $45. I told him the above story and said I had no intention to pay. I immediately called Halpin and recounted the same info. The young lady I spoke with said she would "let management know and go from there (although her attitude mostly indicated she had heard it all before and she just wanted me to pay. I have heard nothing from them since, and assumed the matter was settled. Today I was left a message (convenient calling in the middle of the day when working folks aren't home--amazingly, no one answered when I returned the call at 4:30 p.m.) from a Lisa at Halpin regarding my, so-called, outstanding balance. She claimed to have sent several emails, as if such amounted to some kind of legal notice (I've never received any such email), and wanted me to call and arrange payment so that they could avoid turning the matter over to collections. I will not be bullied by scammers and will not pay for a service I did not authorize with knowledge aforehand of the cost. I suggest to all who might consider engaging these people that they take my experience into account and run the other way. read more

I have been using Halpin Plumbing for years and they are excellent - they always respond promptly to calls and their service people are prompt and courteous. They take the time to explain the problem and solution. Yesterday we had a problem with our water heater which was installed by our builder and was under warranty - Halpin went to the trouble of putting us in touch with a Company that deals with warranties and within a few hours they were here and the problem was taken care of. I would not hesitate recommending Halpin Plumbing. They are local, family owned and great. read more