Great company. Had plenty of time slots open for me to schedule a time convenient to me. Came within the time window and did a great job on a tune up. I used another company that literally was a friend of a friend and was over charged. Adams had a very reasonable service fee and I will definitely call them again. read more

Hi! I would like to let you know that my entire family uses Adams heating and cooling l, and we couldn't be happier! Rick is our usual tech and he is the nicest, most professional and knowledgeable tech. He even worked on a day he had dental surgery! So 2 days ago, the worst happene. I woke up to my thermostat reading 82 degree. I was certain it would be days with this heat wav. I called and was shocked to find out they would be here in a few hour. A young man named Chase showed up and despite having to work in the furnace room in the basement , about 6 by 8 feet, he never complained, and figured out immediately it was a blown motor. He explained everything to me and let me know he needed to run to the shop and grab a new one and would be back in about 20 minutes. It was 104 outside. I was freaking out bc I have health issues and one of my dogs has an airway problem and heart failur. He was back in on 26 minutes and we had cool air within 3 hours of it blowing! We are on a maintenance plan with them and have been since we moved back home here 10 years ago and have always been thrilled. And Chase by the way , was so respectful and hard working I had to force him to take a bottle of water and as he was leaving he said "oh you have an Amazon delivery!" i knew it was a box about 50 lbs and he grabbed it for me and carried it inside for me. I can't recommend the company enough! Thank you so much !!! 5 stars! read more

I had four companies give me a proposal for replacing a Unico system at our home. Adams was one of the two lower bids, but the model number that Adams was proposing to put in was not the best for our situation, based on what the professionals were telling us and on our personal research. The other lower priced company, Baker, did include the better model unit in their proposal. In addition to that, Baker provided a very detailed written out proposal with everything they would do, what would be replaced, flushed, etc and what parts would be used again. Adams' (Jim's) proposal had brief line items that didn't mean anything to anyone who isn't in the air conditioner business. I asked Jim, the Adams representative, to give me a proposal using the upgraded model number and to put in writing exactly what they would be providing as far as replacing or servicing existing parts, flushing, cleaning, etc. We are making a huge investment, over $12,000, and obviously would like to have everything in writing. He acted "put out" by me asking for this. He scribbled a few words on the original proposal, still not easy to follow, and emailed it to me. As far as the upgraded Unico model, when I questioned Jim as to why he hadn't included the upgraded model in the revised proposal, he told me on the phone, "if you don't like the model I would put in, it is of no concern to me." Very rude and smart ass attitude. That was very shocking and unnecessary. He also said that this model is the one his boss told him to use and that it is the one their supplier has. I should have known, as I didn't like this man when he came to our home originally, but I wanted to go with the lowest price. Lowest isn't always the best. Baker will get my business. They installed my neighbor's system recently and they recommended them. No nonsense and respectful representative. Adams will never get our business and I will be sure and share my experience with them. Unprofessional and rude. Maybe they have enough business that they don't care, but I'm happy we found out how they treat people before we invested with them. read more

Service tech was excellent - gave Lots of helpful info. Would use again. Family owned business with well earned reputation. read more

Time and time again, my mother has been saved by the integrity of this company! Today Appolo came out for a furnace cleaning and told my elderly mother that she had a gas leak! Would you think they would be mandated to turn it off? They did not and told her she needed a new furnace tomorrow and that they would send someone out in the morning. She was told it could not wait for parts for a repair. She was very suspicious and called Adams. Adams came out the same day and very soon told her that she does not have a gas leak (and if she had appolo should have turned off her gas), she has at least a decade of life left in her furnace. They cleaned her furnace and said it was still dirty! It was just "cleaned" hours ago by Appolo. Thank you Adams for being a company of integrity! Thank you for doing the right thing for a very elderly lady! If you are looking for a company that will do the right thing, one you can trust, this is your only choice. I can't thank you enough. God Bless you all. read more

I had to replace my 30 year old boiler and Adams was amazing. The most fair and reasonable quote I got, which involved recommending a lower BTU boiler (which meant a much lower quote). Every other company tried to sell me on the bigger one. My house is heating great and I couldn't be happier I went with Adams. The team was friendly, knowledgeable, attentive, and just all around awesome. read more

This company worked on my boiler on three separate occasions. On the third, wrote an estimate for $5k. Did the work in less than 2 hours with less than $500 in parts and still wanted $5k. I pushed back since the boiler did not need to be drained or require extensive time as originally though. They did reduce the bill by $2k but now, when I called again told me they do not want to do work on my boiler. I can only assume that if they can't get away with overcharging they are not interested. read more

Thank you to the Adams Team who quickly assisted in replacing our furnace in the cold of winter. The staff took the time to ensure we were well informed of our options and what would best for our home. The installers were very polite and couldn't even tell they were here. Tony provided us education on the thermostat and equipment. We highly recommend Adams heating and cooling! read more

Tony from Adams patiently explained the various options and benefits as we recently upgraded our heating and cooling systems. He promptly responded to follow up questions and proactively reached out as we secured 3 bids for this significant investment. The installation crew was efficient, effective and clean. I appreciated the paperwork being hung by the new furnace. Tony visited to provide the warranty and finalize payments, etc. A great experience from start to finish! Oh, the heating has been fantastic -- areas of the house that used to be cold are now warm! The system is very quiet, too. The app to control temperature and the whole system is terrific! Nice to be able to manage from anywhere. read more

Rude technician and charged $875 to replace a $73 part in 25 minutes. Furnace was t working and tech said part was expensive and labor was cheap. He lied as my son looked up part cost at Winnelson, and now we won't call these gouges again! read more

Years ago replaced an ac unit that was part of an insurance claim. They put in a cheap noname unit Payne. It probably was stuck in their store. They even offered to pay my deductible by raising the price. I passed. Dont believe in insurance fraud. Luckily we maintained a service policy with Willis on it. They constantly had to fix it. They just replaced it. read more

When going through my mom's bills, we were appalled to see what Adams charged her for a new unit. When looking at the unit itself, it's clear that they oversold her equipment that is completely inappropriate for a 2 bedroom condo. The unit is bigger than what we have in our house. They also sold her monthly "preferred care" which appears only to be another way to continue excessive charges. She had charges of $400 to replace a filter and, beyond which, we have no idea what they actually told her was needed, nor what they supposedly provided. If you live alone or are a senior citizen, recommend looking elsewhere. Otherwise, you may pay significantly more than warranted. It's incredibly sad that they would overcharge seniors on a fixed income. read more

We called Adams at the suggestion of our Father In Law because two of our heating vents weren't pushing out any hot air. Even though our house temperature was set to 70, the house wasn't getting any warmer than the 50s. Surprisingly, Adams had someone stop by within several hours, and the person was very quick at looking over our furnace. Turns out we needed to replace and clean the filter; we bought the house 6 months ago and are new homeowners, so we didn't know any better. The guy who came out taught my fiancé how to replace the filter, and gave him instructions on what type of filter to buy in the future. He also offered to put us on a robo call list so that they come out once a year to clean the furnace for under $100. Very satisfied with the service and now our house is warm and toasty. Apparently they're favorites in Anderson Township and I can see why. Check/cash accepted. tl;dr quick, friendly service. Provides guidance and professional suggestions. Prep cash/check. read more

Adams Heating and Cooling has been servicing our heating/cooling system for several years and they have been great to work with and always do a terrific job. The technician who comes to our house is friendly, professional, and communicates everything he observes. We recently replaced our entire system and again, Adams did a great job. I highly recommend them for heating and cooling needs. read more

Thank you to the Adams Heating & AC team for getting my furnace serviced after other companies had not been as helpful. Eric & Rick put my mind at ease and got the job done without an issue. Also had a new heat pump installed. Tony was very Informative on the new equipment and no high pressure sales. read more

I hired Adams heating and cooling to put in a new AC and heating system for $6000.00 when John came for final payment he said they would finish the hookup after I finished my drywall. John also informed me that the warranty paperwork was in his other truck and would drop it back by. A few months later I asked John to finish the hookup and that I never received the warranty. John claimed it was finished but sent a man out whom installed the thermostat panel and fixed a vent. Poor quality duct work btw (same as I use for my dryer). A few months later my unit was stolen and recovered by the police. I needed the serial numbers from John since he never gave me the warranty paperwork. Well John would not provide me with any serial numbers. I assume he is doing something fishy as I heard he does HVAC replacement work for HEAP...I will be notifying the state and filing a small claims action if they do not rectify the situation. read more

I had them out to do an inspection on my heat pump. I was told the unit was low on coolant and likely had a small leak. The tech told me it was slow and likely to be too expensive and hard to find the leak. He recommended adding 2 pounds of coolant to the system. After this and doing some reading I've found how bad of an idea this was. I paid $400 for 2 pounds of coolant and the lazy tech didn't even look for the leak. Absolutely absurd. Why not offer to put uv dye into the system so it can be checked latter. read more

I have used them on three occasions, and each time gets better. They have been speedy in response and get to our home the next day which is amazing when it's super hot outside. Most recently, they found a cheaper solution to what was originally estimated, saving us hundreds. Trustworthy, responsive, fair priced and good results make us very happy customers. read more