If my house were a human body, it would be that 65-year-old uncle who smoked menthols, drank gas…read morestation coffee for three decades, and is somehow still alive--but only because Jolly Plumbing keeps resuscitating it. In the last five years, I've called these guys more than I've called my own parents. Clogged drains? Snaked. Garbage disposal sounding like a blender full of rocks? Replaced. Sink basin cracked in half like Moses parted it? Handled. Entire HVAC system wheezing its last breath? Ripped out and swapped like a bad organ transplant. If my house had a medical chart, Jolly Plumbing would be its full-time surgeon. I'm a member now--which basically means I've given up pretending my home is ever going to behave, and instead I've put Jolly Plumbing on speed dial like an overworked ER nurse. And let me tell you: every single time, they show up fast, fix the problem, and manage to do it all while being--you guessed it--jolly. Honestly, if Jolly Plumbing offered emotional support on top of plumbing, I'd be calling them during family holidays. 18 calls in 5 years, and I'm still not sick of them. That's love. Highly recommend--unless you're my neighbor, in which case please don't call them until I get to them first.

Jolly Plumbing SCAMS people. I asked for a quote on a water heater while they were here on a toilet…read moreclog. I got a ridiculous price of $9000 for the water heater and a furnace. A furnace? Now they say I purchased a plan and have been charging me $14.99. IMPORTANT: They got my debit info from a previous job!!! That's how they kept charging me, SCAMMERS FRAUDS is Jolly Plumbing DO NOT USE THESE PEOPLE!!!!

Our furnace went out and I called these guys and Zack was here on time (actually early). Our…read morefurnace is 30 years old and he said that it needed a new ignitor switch that had to be ordered and it would be a couple of days. after calling the company they said they could get it here next day! Zack explained that this might work or it might not and I explained that we will be selling this house in the spring so I really didn't want to invest in a new furnace unless I had to. Next day Jordan arrived with the part and he installed it and with my fingers crossed we turned it on and it worked!!! YEA!! Both of these guys were great to work with and I highly recommend Corcoran & Harnist! They were very professional and knew what they were doing!

They have been taking care of my mother in laws condo for years. She was happy with them. They…read morereally like Liz and feels she is honest, reliable and very knowledgeable at her job. Today was the 2nd time at my home. They do a great job. I completely agree with the way Liz works. I would highly recommend if your looking for heating or air needs. Thanks Liz.

Two years ago, this company installed a brand-new AC unit for about $8,000. Just 13 months later,…read morethe unit broke down. When I called, they sent a technician who told me the repair would be covered under warranty and that I wouldn't be charged. However, after the repair, the unit broke down again less than a year later. When I contacted the company this time, they refused to come out unless I first paid an outstanding bill of $1,200--something I was never expecting based on what I had been told previously. When I asked why I was being charged, the representative explained that the warranty only covered the first year, and since the initial breakdown happened after 13 months, I had been billed for that repair. I then questioned how a $1,200 repair could be justified when the unit failed again so quickly afterward. The rep simply said this was "standard" in his experience, and "just the way it is". Overall, this has been extremely frustrating and disappointing. I paid a significant amount for a new system, yet I've already dealt with multiple breakdowns and unexpected charges. Not what I would expect from a professional HVAC company.

We were in the process of planning the replacement of our aging HVAC system. We had connected with…read morea different contractor via the Home & Garden Show. That company inspected our system and confirmed the need to replace it. As we researched further, we discovered that the other guys had very spotty Yelp reviews, so we decided to go with Rechtin instead. Their sales rep Scott was great! He was a former technician so he knew the details of each system very well. He was as honest a guy as you would ever want to meet. Not only did he not try to upsell us on a more expensive unit, he emphasized that the intro level system was very suitable for our house and steered us away from higher priced options because the extra features and efficiency didn't justify the price difference for our needs. As it turned out, our furnace conked out around this time, so Rechtin got a tech out to us quickly to get our old system running until the new one could be installed. The installation took two days, and the team was superbly skilled and courteous. The price of the work was not just fair, but very competitive. These guys took great care of our needs at a good price, and they were responsive when we needed them. What's not to love?

Tech came and replaced the under sink garbage disposal in two hours. Great attention to detail…read moretested all aspects of new unit. Left the work area spotless. Knowledgeable about all pertinent details. Very very helpful. The price was reasonable not thrifty. Good value. Highly recommend this company.

I've used them for years. Professional, courteous, and highly conscientious. If there's a problem…read morethey go out of their way to fix it. But there's rarely a problem. They listen to me and don't brush me off like so many do, where you can see they're sizing you up for your gullibility and pocketbook. They just do the work.

Had an AC issue overnight. Called when the office opened. Kelly found an available technician,…read morewho was here within one and a half hours of my initial call; diagnosed the problem; fixed it; and, was finished in 30 minutes. We've been Rusk clients for more than 40 years; and, their responsiveness and service simply cannot be matched. Can't imagine ever using another HVAC company.

We had interactions with several people over the course of a couple of weeks. Overall, a very good…read moreexperience. We'd recommend them for their professionalism, timeliness, and craftsmanship. Our Story... Our central air wasn't working so we called Rusk hoping to get a technician out to fix our issue.  Judy scheduled our appointment for the next day but called us back and advised that she could get us in that day if we were available.  We welcomed the earlier appointment.   They sent Brock (we think that was his name). He was very professional and pleasantly explained that we likely needed a new unit.  He was empathetic and set the tone for a positive experience.  Enter Steve Morrison.. Steve was extremely knowledgeable, personable, and went the extra mile in surveying our entire home (how many windows, how tall the ceilings are, etc.) to determine the best system for us.  His quote arrived shortly after our interaction and when we posed questions, he responded almost immediately.  We landed on agreeable terms and Steve advised that he'd get our equipment ordered and someone would call us to schedule. Three days later we got a call to begin our installation on the next day.  We were in the midst of a string of hot humid days so we were pleased that they worked us in so quickly during a time of peak demand.  Steve #2 arrived at 7:30 on Friday morning.  He worked quickly and methodically.  He ran into road blocks, and worked his way through.  He provided helpful updates, and answered questions with ease.  Steve went above and beyond to care for our home in a way that we admired. Shoe covers, tarps, all without prompting. We really appreciated his diligence in this area. When it was apparent that he might not complete the job by the end of day, Steve pushed through to make sure our weekend would not be miserably hot and sticky.  As he prepared to leave he provided instructions for the operation of the unit until Monday, outlined the tasks he planned to complete on Monday, and asked if 7:30 was a good start time.  We expected to see him on Monday at 7:30.  We had a great weekend in our newly cooled home.  We prepared to welcome Steve at 7:30 on Monday... our workdays began to ramp up and we lost track of time.  We got a call just after 1:00pm and the scheduler asked if he could send someone over at that time.  I explained that we were expecting Steve that morning and he advised that Steve likely didn't know his schedule... this was the first interaction that was contrary to our expectations. Nick arrived shortly after.  Like everyone we'd interacted with, Nick was very pleasant.  My husband asked questions about the tasks Steve identified on Friday.  Nick was eager to continue the installation to our satisfaction, but there were a couple of notes missing in the transition.  He didn't know to secure the unit to the brackets, which was pretty important in our opinion and left fewer filters than previously expressed. We called the office to inquire about the transition and Steve Morrison came back out to ensure that everything was done correctly, and according to Rusk standard. We really appreciated the reassurance. Nobody likes to pay handsomely for unexpected replacement costs, but we feel good about our experience, and the new relationship we've formed with Rusk.

Hands down the best HVAC / Plumbing company in Cincinnati. They have serviced my heating system and…read morerepaired my plumbing for decades.Always prompt service, honest and fair pricing. They did all the new HVAC work on an addition.

This is customer service. Placed an online request and Gary called back. After talking a bit, he…read moresuggested calling Duke Energy because it sounded like it was their problem. He said Osterwisch could make a service call, tell us to call Duke, and would have to charge us for the visit. Great advice. I hung up and called Duke. They responded quickly, the line was fixed, and it was no charge! BTW, I reached out to another electrician first who was coming out to check and diagnose the issue. Called them back and canceled!

It is always nice to have someone you can trust to take care of your AC. Unit , home equipment and…read moreplumbing without worrying that you're being ripped off . A friend recommended Herman's services and I have not have had anything negative to say about them. They are so honest and professional always great at what they do. I am very pleased and I recommend it.

It's great when you have a service that says what they do and provides exactly what you wanted. On…read moretime. Cleaned up space and took old toilet for disposal. They replaced the toilet at my parent's house. The service Rep was courteous and kind to my parents, which means a lot to me. Thank you.