We got several different quotes when our AC went out last summer and while Schmidt was not the…read morelowest, they were also not the highest and had equipment. A rebate from the manufacturer was mailed to us at the wrong amount that we, unfortunately, didn't discover for more than 5 months. I was pleasantly surprised that Schmidt offered to mail us the difference. I'm finding that good customer service is rare these days and I cannot say how happy we were with Schmidt's. Will definitely be recommending them to anyone we know.

Called as a new customer, rudely told nothing available until November !…read moreWhy do I get ads in my mail from them every week?

Garrett has been fantastic to work with. Genuine guy and a company I know cares about their…read morecustomers. Check out their site and their mission to give back to fantastic causes. Our AC went out last night and I called to leave a voicemail to hopefully get someone out soon. Garrett answered the phone well after hours and made time to get our AC up and running on the weekend to keep us from being trapped in the heat.

Needed to replace Gas furnace in our newly purchased condo. Since AC unit was 15 years old, had…read morethem do a combo deal and replaced both. Price was very good, but their warranty and customer service was well above any I've had with HVAC systems. Would highly recommend for honesty, back office support, and technician service....Excellent company to work with

After our home warranty company denied our claim to fix/replace our furnace, we called River View…read moreHeating & Cooling. They diagnosed the problem and concurred that the furnace needed to be replaced. They were prompt in installing a new unit that was very reasonably priced with labor charges. I like that they are privately owned by a local Cincinnati man. Please give them a call for a quote. I bet you will find they are the most reasonable priced.

When you need fast service, knowledgable and honest guidance, and that "something extra" Call River…read moreView Heating and Cooling. I called them to discuss getting a solution for a very challenging set of rooms. In less than 24 hours, Todd - the owner came out - reviewed the space and situation and solved my dilemma, using new mini-split technology that will actually cool AND heat - so I can turn off my old 80% efficient furnace - and save on my monthly bills - forever. Thanks Todd!

Professional, friendly and customer service oriented…read more Really explained everything we needed and answered all our questions. Really smart and intelligent salesman.

I was having trouble with noise from a blower on my 18 yo furnace. Further examination indicated…read morethat there were rusting portions of the heat exchanger. This was supported by a live walkthrough for me to view what the repair person was talking about. The same afternoon (!) options were presented for replacement and a choice was made. An appointment was made and several days later the old furnace was taken out and a new furnace was installed in less than 4 hours. Everyone involved was extremely helpful and courteous. Bottom line: price quoted and installation met with no surprises. Clean space left with all old items and leftover stuff removed. Several weeks later, I remain completely satisfied with the job and would happily recommend this company based on my experience. I will continue to use them in the future.

Professional and backs up their work. Had a new ac unit put in last fall. When started up for this…read moresummer there were issues with the unit. Issue was a manufacturer issue and not an install issue. Jonle came out immediately, analyzed the issue. Unit was defective from factory. No questions asked. They replaced the unit with a new one and it runs great. No charge for new unit or labor. Great company to work with. Highly recommend.

Replacing an entire HVAC system is incredibly stressful. Not just because of the cost, but also the…read morefear of being taken advantage of or making a really bad situation even worse. Our experience with JonLe, however, could not have been better. We would gladly give this review 10 stars if we could. First, Frank (a former installer now in sales) and our lead installer, Jared, have been with the company for 30 and 16 years respectively. Their experience showed immediately from the first visit. They pointed out simple improvements to the water line for the humidifier plus the ductwork with ways to increase airflow that have already made a huge difference in the performance of the new system. The price, warranty, and service agreement were all better than the four other Cincinnati companies we spoke with. JonLe also offered the most favorable financing terms on a new Carrier system, along with helpful information about a tax credit we can claim before the end of 2025. The best part of the entire experience was the installation by Jared and Sam. It took three days because they took their time and did things right. Thank you for turning a VERY stressful situation into a much easier one. Both in terms of the final product and the cost. You truly exceeded our expectations.

Great place they go up and beyond getting your furnace fixed very professional and very…read moreknowledgeable you won't go wrong with this company Thanks for being so prompt.

Stopped recommending their competitor Ammerman Heating and Cooling a while back due to so many…read morefriends and family having bad service experiences. If you live in the Clermont County area, Kellerman Heating and Cooling is the HVAC contractor to call. This company really knows their business.

Had an AC issue overnight. Called when the office opened. Kelly found an available technician,…read morewho was here within one and a half hours of my initial call; diagnosed the problem; fixed it; and, was finished in 30 minutes. We've been Rusk clients for more than 40 years; and, their responsiveness and service simply cannot be matched. Can't imagine ever using another HVAC company.

We had interactions with several people over the course of a couple of weeks. Overall, a very good…read moreexperience. We'd recommend them for their professionalism, timeliness, and craftsmanship. Our Story... Our central air wasn't working so we called Rusk hoping to get a technician out to fix our issue.  Judy scheduled our appointment for the next day but called us back and advised that she could get us in that day if we were available.  We welcomed the earlier appointment.   They sent Brock (we think that was his name). He was very professional and pleasantly explained that we likely needed a new unit.  He was empathetic and set the tone for a positive experience.  Enter Steve Morrison.. Steve was extremely knowledgeable, personable, and went the extra mile in surveying our entire home (how many windows, how tall the ceilings are, etc.) to determine the best system for us.  His quote arrived shortly after our interaction and when we posed questions, he responded almost immediately.  We landed on agreeable terms and Steve advised that he'd get our equipment ordered and someone would call us to schedule. Three days later we got a call to begin our installation on the next day.  We were in the midst of a string of hot humid days so we were pleased that they worked us in so quickly during a time of peak demand.  Steve #2 arrived at 7:30 on Friday morning.  He worked quickly and methodically.  He ran into road blocks, and worked his way through.  He provided helpful updates, and answered questions with ease.  Steve went above and beyond to care for our home in a way that we admired. Shoe covers, tarps, all without prompting. We really appreciated his diligence in this area. When it was apparent that he might not complete the job by the end of day, Steve pushed through to make sure our weekend would not be miserably hot and sticky.  As he prepared to leave he provided instructions for the operation of the unit until Monday, outlined the tasks he planned to complete on Monday, and asked if 7:30 was a good start time.  We expected to see him on Monday at 7:30.  We had a great weekend in our newly cooled home.  We prepared to welcome Steve at 7:30 on Monday... our workdays began to ramp up and we lost track of time.  We got a call just after 1:00pm and the scheduler asked if he could send someone over at that time.  I explained that we were expecting Steve that morning and he advised that Steve likely didn't know his schedule... this was the first interaction that was contrary to our expectations. Nick arrived shortly after.  Like everyone we'd interacted with, Nick was very pleasant.  My husband asked questions about the tasks Steve identified on Friday.  Nick was eager to continue the installation to our satisfaction, but there were a couple of notes missing in the transition.  He didn't know to secure the unit to the brackets, which was pretty important in our opinion and left fewer filters than previously expressed. We called the office to inquire about the transition and Steve Morrison came back out to ensure that everything was done correctly, and according to Rusk standard. We really appreciated the reassurance. Nobody likes to pay handsomely for unexpected replacement costs, but we feel good about our experience, and the new relationship we've formed with Rusk.

Very professional staff. They explained the issue and quoted me a fair price. They fixed my ac in…read morea timely manner and did not try to sell me anything extra. This is the only place I'll call if I ever have a furnace or ac problem again

Our service tech was named Tim, a really nice experience. Great communication regarding arrival…read moretime, quickly diagnosed and professionally repaired. Competitive pricing and a tech who gets customer service = win. Highly recommend!