Just an update to the review posted about 18 mos. ago. In the thousands of dollars I spent with…read moreTarvin to have our plumbing issues resolved, we paid to have the plumbing beneath the sink repaired due to a leak. Needless to say, their repair hasn't held. The pvc piping they installed won't even stay together. It only held for a few months and then just came apart-- leaving us with having to have a bucket beneath the sink. I'm just frustrated enough to write this updated review now because I have to pay to have another plumber come out to fix their work. These people are predatory and unprofessional. Would not recommend. What would've been nice is if the owner of this plumbing company saw the invoice number on my receipt in the last post and tried to reach out-- but he didn't. Instead he implied that we didn't even have his company service my mother's home. Having integrity in your business -- owning a job and its result means something.

I woke up this morning, ( Jan 21 2025) and had no hot water coming from my sink faucet ... No water…read moreon the hot side at all. The overnight temps were below zero, the water supply is on the outside wall = frozen pipes. I called a number of local plumbers, and no one had anyone that could get to me quickly. Tarvin initially told me I would have to be a work in, understandably, I was not the first call for frozen pipes! Maybe 20 mins later, I received a call back from Tarvin and they told me a tech could meet me at my house in 45 mins. When the tech arrived (cannot remember his name), he told me they pulled him from his office duties for the day to take care of my issue. He was polite, friendly and got right to work. Within 15 mins he had the frozen line thawed, with no apparent leaks (fingers crossed). Polite, professional and reasonably priced. They also recommended a permanent fix for the freezing issue. Tarvin will be my 1st call for any future plumbing issues! Jeff H

Super quick turnaround between requesting service and appointment. Ricky was knowledgeable and…read morepersonable. He resolved our kitchen faucet leak issue quickly and efficiently. We highly recommend and will recommend to friends.

Ricky was super helpful from start to finish. He came promptly, got me a quote immediately and…read morestarted the work right away. He was professional and offered great suggestions to assist my elderly parent with their shower conversion with grab bars. I am very happy with the work Ricky did and will recommend him to my family members and friends who need plumbing work done. Plus, he's just a really nice guy who was very kind and patient during a very stressful time for my family. And, his bid was very reasonable.

I was having trouble with noise from a blower on my 18 yo furnace. Further examination indicated…read morethat there were rusting portions of the heat exchanger. This was supported by a live walkthrough for me to view what the repair person was talking about. The same afternoon (!) options were presented for replacement and a choice was made. An appointment was made and several days later the old furnace was taken out and a new furnace was installed in less than 4 hours. Everyone involved was extremely helpful and courteous. Bottom line: price quoted and installation met with no surprises. Clean space left with all old items and leftover stuff removed. Several weeks later, I remain completely satisfied with the job and would happily recommend this company based on my experience. I will continue to use them in the future.

Sarah D. from Quality Comfort Home Services, was the first to call me regarding my plumbing…read moreproblem. I asked how much the service would cost, and she replied, "Hi! Thank you for contacting Quality Comfort! We'd be happy to help with the plumbing repair. Our service call charge is $68. The technician will present you with diagnosis/repair costs before proceeding with any work." I thought that was reasonable and set up the appointment, and Tyler arrived on time and was very professional. However, when we inspected my toilet, it refused to leak, even though there was definitely a leak a few days earlier. After flushing several times, we decided that this was a false alarm and I was prepared to pay the service charge. However, Tyler presented me with a bill of $220! I asked why that was so high, and he said he added "diagnostics" to the service charge. Diagnostics? All he did was remove the toilet cover lid. I paid, but I do not recommend this company. I would never have hired them if I had known about this policy. I later received bids from other contractors that said they would have replaced the wax seal under the toilet for $175! P.S. I was contacted by the company after posting this review, and they agreed to refund my payment except for the $68 service fee.

Had a kitchen and associated shower stall plugged up. Andy was very knowledgeable and got the job…read moredone in about 20 minutes; however, he was on site for an hour and twenty minutes gabbing.

Roto Rooter is awesome! They were able to come the same day I called. The teach was on time,…read moreprofessional and courteous. Highly recommend!

If my house were a human body, it would be that 65-year-old uncle who smoked menthols, drank gas…read morestation coffee for three decades, and is somehow still alive--but only because Jolly Plumbing keeps resuscitating it. In the last five years, I've called these guys more than I've called my own parents. Clogged drains? Snaked. Garbage disposal sounding like a blender full of rocks? Replaced. Sink basin cracked in half like Moses parted it? Handled. Entire HVAC system wheezing its last breath? Ripped out and swapped like a bad organ transplant. If my house had a medical chart, Jolly Plumbing would be its full-time surgeon. I'm a member now--which basically means I've given up pretending my home is ever going to behave, and instead I've put Jolly Plumbing on speed dial like an overworked ER nurse. And let me tell you: every single time, they show up fast, fix the problem, and manage to do it all while being--you guessed it--jolly. Honestly, if Jolly Plumbing offered emotional support on top of plumbing, I'd be calling them during family holidays. 18 calls in 5 years, and I'm still not sick of them. That's love. Highly recommend--unless you're my neighbor, in which case please don't call them until I get to them first.

What a shameful, GREEDY, SHAM of a company. DO NOT USE JOLLY PLUMBING. They WILL try to RIP YOU…read moreOFF, and TAKE ADVANTAGE OF YOU by charging you an OUTRAGEOUS price for service that you may or may not EVEN need. What to do instead: Try Angies list, nextdoor, or reddit for a plumber that will charge you a quarter of the price! How do I know Jolly will try to rip you off and is overall a greedy, sham of a company? 1. I experienced it first hand: My water heater temperature escape valve opened up (as intended) and unfortunately leaked a bunch of water on my floor before I caught it. Jolly plumbing came by and recommended the correct fix for my problem (hats off guys) - installing an expansion tank and PRV valve on my main. Total cost was $2000 to do this job that would take less than 4 hours. Not only that, but they tried to sell me on a new water heater because "it was close to the replacement cost of a new water heater" and he "wasn't sure how long it would last", a baseless claim I might add. Guess how much they tried to charge me for that? $6K (see attachment). Do a minimal amount of googling and you can see this is about a 3-4 X markup. I went with a small mom and pop plumbing shop - they did not try to sell me a new water heater and charged me $650 for the whole job, and brought my whole system up to code. 2. They are currently BRIBING their customers to write positive reviews of their company on google. Check out the image I attached. Hey Jolly, where's my $100 amazon gift card now? 3. THEY INCENTIVIZE their CROOK TECHNICIANS with commission to try to sell you on as much unnecessary service as possible. Don't believe me? Check out the reviews on indeed written by some of their previous employees.

Great work installing a new faucet system…read more Friendly people, Devon was great. I'd use them again.

Just had our duct work cleaned and Bryce and Briggs who did a fabulous job. Very through, and my…read morehusband was impressed with their procedure and high tech equipment. And he is very hard to please! His words 'they were methodical and did the process right'. So thank you One Hour Heating and Air for cleaning our very dirty ducts and we look forward to moving in our new home knowing all is cleaned and sanitized.

After interviewing four other plumber companies, I chose TJ's Plumbing to replace the main…read morewaterline to my home. The owner came to my home examined the job, told me what was wrong and explained the process. He told me what materials he would be using and a timeline to complete the project. His quote was not the cheapest and far from the most expensive. On the work day he showed up on time. Mapped out the project and started. Since his crew is experienced they quickly dug the trench and replaced the line in a matter of hours, (not days that some others estimated). Tj who is a very experienced plumber did all of the connections himself and double checked everything. Then they poured a bed of sand around the line to protect it from rocks and stones. Next they carefully filled it in about 6 inches at a time compacting it so the ground wouldn't sink later. Here's why I chose TJ's Plumbing ... 1. Reasonable FLAT RATE price 2. Proper materials used. 3. Experienced plumbers did the work 4. Owner oversaw the entire project 5. Work done in a timely manner 6. Professional workmanship 7. Cleanup done after completed.

From the owner: As your trusted plumber in Erlanger, KY, TJ's Plumbing Installation and Repair takes pride in being…read morea locally owned and operated business that prioritizes attention to detail and exceptional customer service. From water heater installations to drain cleaning services, bathroom remodels, and more, we are dedicated to providing top-notch plumbing solutions for your residential or commercial needs. With expertise in hot water heaters, water lines, toilet replacements, and a range of other services, we are your go-to plumbing experts in Erlanger, KY. Contact us today!

Everything went quite well. The communication was smooth and the overall service met my…read moreexpectations. There were a few tiny hiccups along the way, but they were handled quickly and professionally. I really appreciate the attention to detail and would feel comfortable using the service again.

Joys of home owning. Had RBS come out for plumbing this time. Not sure why my first review was not…read morerecommended for the electrical work I had done. My main valve into the house was badly corroded. Rob put in a new valve and a PRV. Work done quickly and very reasonable. Once again I can't say enough good things and highly recommend !!

LMK provided a reasonable upfront price and communicated throughout the process. Langdon arrived…read morepromptly, worked diligently and cleaned up. He was polite and sociable also. Will definitely hire again for future plumbing needs. Good value and great service.

Would recommend LMK to anyone! Great customer service and he did an awesome job!! He fit me in…read moreover Thanksgiving weekend and couldn't have been easier to work with.