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    Jolly Heating, Air, Plumbing, Electric

    3.0 (76 reviews)
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    This is the "completed work" the bump of cement on the side of the drain broke off, because everyone knows you can't lay cement like that
    Lisa M.

    September 2018 I hired Jolly plumbing to fix the exterior water issues I have causing excess water to dump into my garage and basement. I have a recessed driveway and the drain appeared clogged so the initial plan was to open up the exterior drain and connect it to my internal drain for a price of $3,600. I agreed and John opened up the concrete only to discover the pipes weren't there and a sump pump needed to be installed the price went up to $7,600, I agreed. This work entailed using a jack hammer to dig up the concrete at the bottom of my driveway and repair, install sump pump, to install the drain and to smooth out the water damaged parts leading into my driveway. The new concrete was supposed to be slopes down away from the garage so water wouldn't get in. I called Jolly and voiced my concerns that the plumber wasn't doing professional work, trash was left on my property each day, and had concerns when he concrete dug wasn't saw cut so the jack hammer shatter my drive way. When the plumber original went to lay the new concrete he only filled in the immediate areas around the drain. He assured me that even though the trough drain doesn't extend the full length of the driveway rain would not get under my garage door as it had for the last 6 years. I begged for the trough to reach both sides and was ignored. I called Jolly plumbing left multiple messages for mgmnt. I'm a single mom of two little kids and I felt like they ignored me and did a bad job because I didn't have anyone else here to help me advocate even though I was watching the horrible work happening and speaking up. John's solution to the water that was going around the drain was to build tiny little slaps of cement and angle them away from the drain. But of course, you can't lay cement on top of old cement and expect it not to break off, like it did. And I don't even drive into my driveway! Also, when my neighbor (man) saw the poor patch job done on my cement work during the fill he contacted Jolly and someone came out here to extend the cement to my garage covering most of the damage caused by John when he decide not to saw my cement before hammering it. But they only fixed the center portion of the drive way and left the sides warped and an entry point for water to continue to enter my house. He left the sides of my driveway, badly worn from water collecting over the years, installation alone, even though this was supposed to be address in the bid as part of fixing the concrete. Instead, he was lazy and built those little broke cement lips as a water deterrent. I called many many many times to voice this worry knowing water would still get into my basement because I know how it likes to come down the sides of my driveway and into my garage. NO one came out to look at the job. But I was expected to pay the remainder amount of my bill consisting of $3,300. When the job was "complete" I saw a little snub white piece of pvc hanging out of my foundation wall next to the sump pump. John assures me the pump should drain this way. I didn't feel comfortable with it because it seemed like the water could damage the foundation. I asked that it be directed away from the house. Instead of actually draining it away from the house, he put an elbow and small pvc pipe, put insulation around it and all this did was direct the water from my pump literally back into my foundation. As soon as spring came I saw a sunken HOLE next to my foundation, below the foundation line. I sent the pictures to Ryan who barely acknowledged me and said he would send someone out that week. Wayne came and properly buried the sump pump drain into my back yard, as John should of done, but didn't even though I asked him to. In May, I met with Scott, per my request, inside Jolly plumbing's office. Scott's position was that his company had done me a favor by not charging me to come out there and properly bury the pump line. I asked if he looked at any of the pictures that he claimed to have looks at because if he had he wouldn't of said what he just said. He reluctantly looked at the pics and changed the topic. Such a sad way to do business. He was unprepared and had looked at none of the photos I had sent over the last 6 months. He has no photos of my property prior to beginning the work. And states that John didn't damage my drive way with the jack hammer. John did and I assured him of it. But Scott agreed to take a thousand dollars off of the bill. Now I'm stuck with a wet basement and Jolly wants to charge me another $1k to have the concrete repaired that should of been repaired as promised in the bid. I refuse to give them anymore money and have disputed $2.6k that I recently paid them and am completely prepared to represent the case in court.

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    Ask the Community - Jolly Heating, Air, Plumbing, Electric

    Review Highlights - Jolly Heating, Air, Plumbing, Electric

    Honestly, if Jolly Plumbing offered emotional support on top of plumbing, I'd be calling them during family holidays.

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    Tarvin Plumbing - Our first shopfront in 1907.

    Tarvin Plumbing

    (50 reviews)

    Columbia-Tusculum

    Just an update to the review posted about 18 mos. ago. In the thousands of dollars I spent with…read moreTarvin to have our plumbing issues resolved, we paid to have the plumbing beneath the sink repaired due to a leak. Needless to say, their repair hasn't held. The pvc piping they installed won't even stay together. It only held for a few months and then just came apart-- leaving us with having to have a bucket beneath the sink. I'm just frustrated enough to write this updated review now because I have to pay to have another plumber come out to fix their work. These people are predatory and unprofessional. Would not recommend. What would've been nice is if the owner of this plumbing company saw the invoice number on my receipt in the last post and tried to reach out-- but he didn't. Instead he implied that we didn't even have his company service my mother's home. Having integrity in your business -- owning a job and its result means something.

    I woke up this morning, ( Jan 21 2025) and had no hot water coming from my sink faucet ... No water…read moreon the hot side at all. The overnight temps were below zero, the water supply is on the outside wall = frozen pipes. I called a number of local plumbers, and no one had anyone that could get to me quickly. Tarvin initially told me I would have to be a work in, understandably, I was not the first call for frozen pipes! Maybe 20 mins later, I received a call back from Tarvin and they told me a tech could meet me at my house in 45 mins. When the tech arrived (cannot remember his name), he told me they pulled him from his office duties for the day to take care of my issue. He was polite, friendly and got right to work. Within 15 mins he had the frozen line thawed, with no apparent leaks (fingers crossed). Polite, professional and reasonably priced. They also recommended a permanent fix for the freezing issue. Tarvin will be my 1st call for any future plumbing issues! Jeff H

    Arlinghaus Plumbing Heating & Air Conditioning - Brian & Heather Arlinghaus - Owners of Arlinghaus Plumbing Heating and Air Conditioning

    Arlinghaus Plumbing Heating & Air Conditioning

    (72 reviews)

    We woke up to our house being 59degrees and the furnace not working. Tyler W. Was able to make it…read moreout before lunch time and was a great help! Customer service was absolutely fantastic and Tyler W. was accommodating and gave us clear explanations as to what was wrong. We received a text message with a picture of the employees so we knew who to expect and what they looked like. Arlinghaus has to send another worker out to discuss prices on a new furnace. Tyler was able to get our furnace working temporarily as we look into buying a new furnace. It cost $89 for him to come out and diagnose the problem. They will remove this from any extra work they may need to do. Unfortunately, in the end we could not afford even the lowest option they had for a furnace. They use a top furnace line brand and are more expensive then the national average. This was the only draw back for me that it was to expensive and I did not want to enter into a loan for a $7,000 furnace when the average homeowners pay is $3100. Regardless, they were transparent and did not pressure me into anything we didn't want to do. I highly recommend Arlinghaus for their professionalism and honesty with their customers.

    Total rip off. Please don't use them! They hire young people who have no idea what they are doing…read moreor talking about, they are just sales people dressed in uniform. Their price is outrageous and no they still charge you if you don't use them for repair. Basically they bait and switch

    Jolly Heating, Air, Plumbing, Electric - plumbing - Updated July 2026

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