After interviewing four other plumber companies, I chose TJ's Plumbing to replace the main…read morewaterline to my home. The owner came to my home examined the job, told me what was wrong and explained the process. He told me what materials he would be using and a timeline to complete the project. His quote was not the cheapest and far from the most expensive. On the work day he showed up on time. Mapped out the project and started. Since his crew is experienced they quickly dug the trench and replaced the line in a matter of hours, (not days that some others estimated). Tj who is a very experienced plumber did all of the connections himself and double checked everything. Then they poured a bed of sand around the line to protect it from rocks and stones. Next they carefully filled it in about 6 inches at a time compacting it so the ground wouldn't sink later. Here's why I chose TJ's Plumbing ... 1. Reasonable FLAT RATE price 2. Proper materials used. 3. Experienced plumbers did the work 4. Owner oversaw the entire project 5. Work done in a timely manner 6. Professional workmanship 7. Cleanup done after completed.

From the owner: As your trusted plumber in Erlanger, KY, TJ's Plumbing Installation and Repair takes pride in being…read morea locally owned and operated business that prioritizes attention to detail and exceptional customer service. From water heater installations to drain cleaning services, bathroom remodels, and more, we are dedicated to providing top-notch plumbing solutions for your residential or commercial needs. With expertise in hot water heaters, water lines, toilet replacements, and a range of other services, we are your go-to plumbing experts in Erlanger, KY. Contact us today!

Justin, Matthew and the team were freaking AMAZING! Great group of folks who are fair and make…read moreevery effort to keep the customer in the loop about the things they are doing! I needed the cast iron piping replaced in my new to me home! They provided a quote and started when they said and worked many hours to get it completed on time. We had a "bump in the road" with the sewer line. They explained the issue, quoted me a fair, actually, more than fair price, and proceeded to replace the line! In all of this process, they could have come back and said the cost is going to be more; THEY DID NOT! They were true to their word. I HIGHLY recommend this family-owned company. They have excellent work ethic, and more importantly, they are of good character! My new family for sure!

Justin has restored my faith in humanity today. He is knowledgeable, honest, professional, and…read morefriendly. He showed me what was causing the problem and quickly fixed it. Great communication and punctuality! It shows he takes pride in helping people. Definitely calling Getz for any future plumbing issues. Thank you!

Worst business experience in my life. To fix a simple blockage requiring the use of a snake, over…read morethe course of 9 days, they were no shows on 4 visits, with no phone calls to inform me no one would be coming. The one visit a plumber showed up with a snake, it was old, rusted out and didn't work. Thats the last I saw or heard from him. Now, after the last no show today, I was advised to make another appointment or call a plumber and Bassett would pay for the visit. So, I wasted 3 vacation days waiting at home for a plumber and now I'll have to take another day off with the new plumber. I strongly advise anyone considering to hire this company for any plumbing service to avoid them at all costs. Zero stars was not offered as an option.

we were contract customers, when we needed them to come out. we couldn't reached them by the…read moretelephone numbers we had and by the ones left on a business card, their service person.

BEST PLUMBER EVER!!…read more We recently bought a new home, which was a plumbing nightmare, and got a few quotes from typical plumbing companies like Roto Rooter (which I'll never go to again) but were recommended to Zins by our realtor. After speaking to Zins on the phone a few times with extremely nice receptionists we were able to schedule our appointment very easily and they listened to all of our plumbing concerns. Our plumber showed up early on our scheduled day and quickly knew what was going on with our home - which was a first for us! He provided us with a quote and did all of the work the same day. We had A LOT of work done and the price came in at less than half of what we were expecting. As long as you accept their quotes you don't even have to pay for them to do the estimate which is extremely rare with plumbing companies. We will only ever use Zins plumbing going forward and cannot recommend it enough. Zins, thank you for making us even more excited to move into our dream home this month. You completely put our minds at ease when it came to our plumbing issues and we're so happy we called you.

We had a bad clog in our downspouts due to a honeysuckle root that grew to the size of the tube…read more Zins is reliable, trustworthy, and has access to big machinery outdoors to help with larger jobs.

Sometimes he shows up and always does a good job. Last time I wanted 2 faucets replaced, he quoted…read moreme a fair price, problem was he rescheduled it. Then the day it was rescheduled for, I waited and waited. So when it looked like he wasn't going to show up I texted him and said just cancel it.

Horrible communication, tech doesn't show up during scheduled time, then claims to the manager to…read morehave called several times and get no answer so he can skip you just bc he doesnt want to do the job. When I complained to manager it was past the window, he sends guy out after the job he skipped to.... Guy sits in driveway 10 minutes smoking a cigarette after already making us wait for hours.... Refuses to go in crawl space, uses blasphemy and doesn't even apologize when I state my disapproval of saying Jesus name that way, calls manager to get 'help' with job bc he is afraid to go in crawl space.... They plan to come back in a few days saying they will call me, then never heard from them again! That's how they operate when they do work for a home warranty. They don't care about doing the job bc they still got paid the service fee. I cancelled my warranty plan, will not put up with being told what garbage companies I have to use, got a full refund too due to the highly unprofessional behavior.

Before writing this review, I looked through some of the other reviews. I know not everybody…read moreagrees, but I was very pleased with the quality of service that I received. I was recently told by another company (family run) that I could either spend roughly $7,000 to fix one issue or about $14,000 to fix everything. WHAT?! They were very nice and polite, but I also learned they are commission based. I desperately needed a second opinion. Ed came out and said that the new system I had only purchased not even 2 years ago would continue to work for quite some time. I just need to keep things maintained; now that I can do. Thank you, Ed, for being so transparent and honest. And I also want to thank the staff for getting someone out to me the same day.

Pay Full Price, Get a Partial Fix -- Repeat as Needed…read more This company managed to turn a straightforward plumbing leak into an expensive lesson in what happens when accountability is optional. We initially called them for a leak and were charged $769.39 just to assess the issue, followed by $7,098 for new pipes. Shortly after this "repair," the leak returned. When we called them back, they charged another $899, only to then tell us the problem was allegedly where our pipes connect to the county's system--work they are not licensed to perform. The county came out three separate times and confirmed the issue was not on their end. We then hired a second contractor, who immediately identified the real problem: the original job was simply not completed. He also stated--without hesitation--that he would be shocked if this company refunded even a dollar. When we asked why they would bid on a job they were not licensed to fully complete, their answer was astonishingly casual: they "didn't think it would be an issue." According to them, they fulfilled the contract because they "fixed the leak they could see." That explanation alone should alarm any potential customer. I later spoke with a supervisor who repeatedly deflected responsibility by asking, "How were we supposed to anticipate what we couldn't see?" That is not a defense--it is an admission. As a consumer, I do not hire a professional to fix only the visible portion of a problem. I hire them to fix the problem. No solutions were offered. No accountability was taken. Only excuses and a clear attempt to redefine failure as acceptable performance. Be warned: this company appears to complete just enough of a job to justify billing, then treats the remaining work as a series of costly "separate issues." You will be left paying thousands while being told no one is at fault. This was an expensive lesson learned the hard way. Save yourself the frustration, the time, and the money. Find literally anyone else.

Josh, Nick and Isaiah were amazing! They were knowable, explained everything and took there time…read morewith us to go over the details of there work. They prepare the areas where they were working so it would not get dirty and cleaned up. Will call them again and will recommend them!! 10 out of 10 Jeri & Mark Kuller

They helped me uninstall the old dishwasher and install the new dishwasher after the people I'd…read moreoriginally paid to do it told me they couldn't because the dishwasher was hardwired. I was very pleased with the service, and they were so lovely to work with.