The HOA goes up annually by 100 dollars. Currently in 2023 we pay 1100 dollars per month and we…read morejust got a notice that it's going up again. In addition, they charged each tenant 8,000 dollars to trim trees we didn't want trimmed, 3,000 dollars to uproot trees we didn't want uprooted, 3,000 for exterior building repairs to community stairs, and I'm sure they will think of more ways to screw tenants out of their savings. Why overcharge tenants for basic upkeep when the board is collecting over 1,000 dollars per month from over 4,000 tenants?! Where is the money going? I recommend the HOA be investigated in how they are charging and using funds. The way this place is being run is going to make it hard to stay long term and harder to sell if we decide to leave. They don't care about the culture, the island, or their tenants. They just care about money. Aloha does not live at Poha Kea Point. https://www.staradvertiser.com/2019/11/18/hawaii-news/kaneohe-condo-complex-defies-city-ordinance-and-cuts-down-protected-trees-to-enhance-views/ https://www.civilbeat.org/2021/02/condo-complexs-plan-to-uproot-trees-has-residents-worried-about-kaneohe-bay/

This review is my opinion and is based upon my circumstances and dealings over the past three years…read morewith the owners, tenants, and this HOA. I have been living in apartment complexes for over 14 years and this has been by far the most painful experience. So much so, that coming home was not a relaxing and comfortable experience. Power trips and petty politics are an issue in this HOA and I urge you to talk to some of the current owners/tenants if possible. There are a lot of issues within the community and I'll update over time. Do not expect to have visitors over to your apartment that you pay an exceptional amount of money for every month. Nosy neighbors patrol up and down the street waiting to hear any noise coming from your apartment. This community allows one complaint to equal an occupant receiving a noise violation. Three of those and you get fined. To illustrate, my neighbor said he caught one of the owners who lived two buildings away inching up closer to his apartment to see if he could hear any noise. He knew he was being targeted because he had friends over. Speaking of which, if you have an issue with a neighbor, the HOA requires that you contact 'security' to handle the issue, large or small. This allows for anonymous complaints without any possibility of facing your accuser, especially for false allegations. No due process, especially if you're a tenant. If you have a motorcycle, forget about living here, even if it is a legal motorcycle. This community is exceptionally unfriendly to people exercising their freedom of choice and you will consistently receive harassing complaints and letters from unnamed, improperly addressed persons. Passive-aggressive behavior. Military members, avoid this community. I received racist and discriminatory comments during my time here. It isn't worth it. I deal with juvenile issues from young service members daily as part of my job. It is exceptionally frustrating to come home to deal with those same tendencies from supposedly more mature adults. In closing, this community caters to the lowest common denominator, the entitled squeaky wheel that isn't happy unless everything is the way they want it. Welcome to the People's Republic of Puu Alii. Avoid this place like the plague.

This family friendly community association is the hidden gem of Mokulele Street. This well…read moremaintained and user friendly recreation center provides parking, tennis court, basketball court, gym and pool amenities for association owners. It's closed right now due to the pandemic but it will be a great place for the residents of Parkway to lounge and enjoy the summer months and family celebrations. Mahalo plenty!

As a first-time homebuyer, I couldn't have asked for a better experience than working with Tony…read moreKawaguchi and Valentina Haberman. From the very beginning, they went above and beyond with truly first-class, personal service. They answered every one of my questions with patience and care, making what could have been an overwhelming process feel comfortable and exciting. Thanks to their deep knowledge of Hawaii and their commitment to understanding exactly what I was looking for, they helped me find my perfect dream home in beautiful Kailua. I honestly can't sing their praises enough -- Tony and his amazing team were with me every step of the way, making sure no detail was overlooked. If you are looking for a home in Hawaii, I highly, highly recommend Tony Kawaguchi and his team. Their dedication, expertise, and genuine care set them apart. You will be in the best hands possible!

We highly recommend Tony, who helped us buy a house in Kailua. He spent a lot of time listening to…read morewhat we were looking for in a home. He's quick to respond to any questions or concerns. He's honest about the good and the bad when looking at homes. He's very knowledgeable about the market and what one can expect. We highly recommend him to anyone looking to buy a place on the island!

I want to extend a great big mahalo to the Covenant Specialist who is such a great HOA asset to…read moreHawaiiana who is willing to hear you out and be a helpful guide. Thank you Hawaiiana for your service and thank you JS Covenant Specialist for all of your hard work your dedication and commitment to serving our community is greatly appreciated. Mahalo plenty

If I could give this a 0 star rating I would but others should be aware and very cautious with this…read more"management" team. We've been trying to make changes to our property due to security and safety measures only to find out our property was in violation WITHOUT PROPER DOCUMENTATION OR NOTIFICATION! Took us 2 months to find out, and then another 2 weeks to find out what exactly those violations were, which are VERY common "violations" within the entire community. Board meetings are held to address issues and concerns but ONLY if they meet quorum so if you have any issues, be prepared to wait months on end for simple resolutions that their own manager can't answer. The lack of communication and the lack of urgency shows that this company does not care for those who are paying their fees. Avoid any property being "managed" by this team.

I'm the President of Honolulu Hawaii Realty and recently called Hawaiian Properties Management with…read morea few questions. Jarrett, the manager, had his staff member Christian return my call promptly while he was away from his desk. Christian followed up right away and provided clear, helpful answers. He was courteous, professional, and efficient. Hawaiian Properties Management truly respects responsiveness--something that sets them apart from other management companies that can take days to return a call.

Receive i formation I requested-have not recieved it yet even though i was told it was forthcoming…read more Very disappointing!!

Robin is quite knowledgeable about the Kaneohe/Kailua area as she has been living and working this…read morearea for many, many years! She was able to post and show our rental ADU in a timely manner and find us a very responsible and financially stable tenant with her background checks and experienced intuition. She also helped with our rental taxes (we didn't know we had to pay them) and made sure they would be paid on time directly from our rental income. She is flexible with contracts and timelines and knows many good vendors in the area. My husband and I will definitely utilize her services again should we need any property management or real estate services. She is an excellent communicator via email, text or phone and returns communications quickly. We recommend!

My name is Michelle Wood, I am a realtor at Gold coast real estate…read more I'm writing this five-star review for Robin because I am so very impressed with her. I brought my clients to one of her listings in Kaneohe, and I was so impressed with her professionalism, her knowledge, and her sparkling personality that I had to write this review for her. I believe she specializes in that area, and she certainlyIs a wealth of information. Thank you Robin!

A respected real estate agent with a long tenure in Hawaii directed to me Sean Barnes when I was…read morelooking for a new property manager in Kaneohe. Sean is a licensed property manager, a trained carpenter, and a consummate property professional you can rely on and trust. This is what this real estate agent told me about Sean Barnes when I asked for her recommendation, and this is what I've directly experienced in having Sean manage my property over the last several years. To begin, Sean manages a finite number of properties so that he can devote his time and attention to them (this is in contrast to firms and managers on Oahu who hold vast portfolios and will often regard your property like a number, or a side-hustle or ancillary part of a larger business). Sean will care for your property like it's his own, that is to say, with diligence and attention to detail and, if it's a rental, like the personal investment it is to its owners. In this respect, Sean will ensure your property is maintained in top condition and only occupied by highly trusted tenants. On the business end, he seamlessly facilitates all the signing and transaction processes via an online portal that allows users full transparency and oversight. While the portal leaves no questions, Sean is a great communicator and will reach out to you as much or as little as you like about your property, and always as needed. Let me not gloss over Sean's carpentry background as this is a rare skillset among property managers that pays huge dividends in terms of upkeep and peace of mind. In the almost ten years I've had a footing in Hawaii I've only met two property managers who also have carpentry training, and Sean is one of them. When repairs pop up, as they always will inside rentals (which for the most part are not covered by HOAs), Sean is able to diagnose the problem on the spot and ninety-nine percent of the time will conduct the repair himself same-day without needing to enlist outside help. This aspect of Sean's personal management toolkit can not be underscored enough. And if the repairs are outside of Sean's scope, he coordinates the entirety of the job, from contacting the initial contractor to perform the work to supervising the work to ensuring the work is done correctly. From soup to nuts, Sean sets the standard. Being in the Navy and on the move for over ten years now, I need someone local in Hawaii whom I can trust. Bottom line: I never worry about my property because Sean Barnes is taking care of it. Erin K. McNamara Poha Kea Point, Kaneohe

I'm looking for a rental property and reached out on yelp. Sean responded and has been very…read morehelpful. He sends me possible rentals and if I have questions he responds quickly. Haven't found the right one yet but Sean assured me he will keep sending me possible rentals.

My husband and I have been trying to find a rental that will accept our multiple pets for awhile…read morenow and have experienced that majority of the agents with other companies do not reply to any of our calls, emails, and/or texts. They don't even acknowledge that we reached out or applied. When a rental became available with Royal Realty, I immediately called the agent listed for the rental expecting no answer. However, he answered the phone immediately and was very pleasant and helpful! I was shocked! I told him, "Wow, thank you for even answering your phone! Most agents completely ignore my emails and calls." Rodney has consistently communicated with me throughout the viewing and application process. He has been the ONLY agent that has done so throughout our three months of hunting for a rental for our family. Just about when I was going to give up on finding a rental, we met Rodney today in person to view the rental and he was so kind and thorough. He explained every part of the home and even took us around the property to show us where the shared units were located, ones that we were not applying for, but that we would be sharing the space with. He took the time to get to know us as people and made us feel seen and welcomed. Most agents we've seen in person unlock the door and just tell us, "Okay you can go look inside" and never really talk to us or show us around. He was very transparent about the application process and the owners needing time to decide if they would be willing to accept our multiple pets. I told Rodney regardless of the outcome, I truly appreciated his timely and consistent communication with us and meeting him today. We are hopeful that the owners will accept our family and multiple pets, but even if not, our experience with Rodney makes us want to find a rental with this company since we know they will take care of us and our needs. Mahalo nui, Rodney!

Renter Beware: Avoid This Property Management Company…read more I rented through this agency for over 4 years, always paid on time, and left the apartment in better condition than when I moved in. Despite this, they withheld most my security deposit and tried to charge me for furniture that was never even provided in the unit. This wasn't an isolated incident of poor service -- I had requested replacement curtains after mine fell apart, and it took the agency over a year to follow through. Communication was consistently unresponsive and unprofessional throughout my tenancy. What makes this worse is that I now own a rental property myself. Having seen how this company treats tenants, I would never use them -- not as a renter, and not as an owner looking for a property management company. They seem far more interested in squeezing every dollar from deposits than treating good tenants fairly. If you're considering renting from this agency, think twice. And if you're a property owner considering hiring them to manage your property, look elsewhere.

With any type of condo where many people, in this case in 540 apartments over 52 acres, live…read moretogether there has to be rules some of which are required by state, county laws as well as the condo Declaration and ByLaws registered with the state. Recently the House Rules were revised with owner input and attorney review. There are thousands of trees and the landscaping is getting revitalized to improve views, reduce maintenance and beautify the property. The owners voted on that plan and subsequently it was approved by the county. That plan will take time to achieve and yes, that means workers during the workday and at times some noise. If someone has an issue with living in a condo with close neighbors and projects to maintain and update a property that was built starting in 1979 then this is not the place. A single-family home may be a better choice. The negative reviews are old and appear to be from tenants who do not have the financial investment an owner has to maintain the property and increase property values.

Puu Ali'i Community has some of the best views on Oahu's windward side. This 540 unit association…read moreincludes 52 acres of common area, walking paths, pools with pavilions, tennis courts, pickle ball courts, and a well maintained landscape. If you are considering buying or renting you should review the house rules for the community, there are quiet hours and reasonable expectations for behavior. Most of the residents are friendly and respectful but there are exceptions as with any large group of people.

Sam and his crew assessed my fallen gate situation, repaired my rock wall, and also installed a new…read moremailbox on the correct side of my driveway according to my gate location. His team was courteous, and professional. They also cleaned my fence and the area around it. So hard sometimes to find companies that like to come all the into Waianae. Thank you for your professionalism and your quick response to my Yelp request Brada Sam n gang!

Great communication as well as fast service. If I ever need fencing needs I will definitely use…read moreReliable Fence Solutions. They definitely had affordable prices compared to other company's that i had quotes from. I would suggest having a way to pay by card? That's about it!