Our go-to grooming place! Thank you Lisa for the wonderful grooming service today! She's very…read moreknowledgeable and caring!

Never ever answer their phone. Good Luck trying to make an appointment with them with the self dog…read morewash or grooming. Tried the retail once, grooming next, retail again. Nothing.

I don't care if someone told you to cut my dogs ear off would you. I made the appointment and told…read moreyou what I wanted .my dog have never been the same about groomers. And you cut them and left blood.no excuses.

Would be nice if they Called you back, or txt back , show up when your dog is scheduled, did not…read morehappen only once , but twice. First time was fine, stuff happens, 2 nd time, not. Really liked how close it was to our home. We only had Brittany doing our dog, so that does not mean that the whole office is this way. Just don't recommend Brittany. Hopefully someone else starts working their so we could continue bringing our pet there. Like I said only had issues with Brittany.

I was lax and didn't get my pup used to nail clippers. Ginger put him on the table and he was…read moremesmerized. There were birds, dogs in crates AND a loose dog. When Ginger started speaking to hin in baby talk, we were both gone. My new girl was so sure they were going to kill her, she pooed in fear. Ginger took it in stride. I felt awful for my young dog, I should have done a shakedown visit. Even though the shop is crazy busy (deservedly so), they continue to do walk-in nail trims between 11-2. If I were bringing more than 2 dogs in, I'd give Ginger a head's up. Many thanks!

Took our Lab Lucy in to have her nails trimmed by Lisa. This is something she's very nervous about…read more What a delightful experience!! Lisa was very patient and caring. Shop very clean and will go back in a month for another trim!! Most definitely would recommend!!

They give my Cavalier King Charles spaniel one of the best cuts he has ever had. But the big…read morebennefit he isn't there for 4-5 hours like other places so he isn't stressed out.

Quick service, great pricing and most of all my dog was in great hands! I wish I had found…read morethisplace sooner!

Great prices! Both my dogs had never been to a professional groomer so I was nervous they would be…read morescared. They seemed very happy when I picked them up and the looked so great!

Well, this is not the review I expected to be writing, but I'm really disappointed. And will be…read moresharing my experience with others. This was our first visit after switching from a place in Snohomish for convenience. I called to schedule a grooming appointment, but somewhere along the way there was clearly a miscommunication, because when I picked up my dog, he had only received a bath and brush. (And ear cleaning.) Great. No actual grooming was done. Which is what I called for when I made the appointment... It's also worth noting that they ask for a tip before you even see your dog. I tipped, assuming everything would be done and I'd be very happy. It wasn't until I got home that I realized they hadn't trimmed the hair around his paw pads or sanitary areas...basic grooming items. (I had also requested the anal gland expression and de shedding, so who knew at that point what was even done.) I called the next morning to see if I could bring him back in to have this corrected. I explained that I was not upset but understood that confusion happens. Well, there was no concern about making this right. I was told they don't offer that as a standalone service and that I'd need to book another bath appointment. What?! Giving my dog another bath two days in a row is not only terrible for my dog, but it's also unnecessary $$. So that response was surprising. After pushing a bit, they said they could "get approval" to do the standalone services if I brought him back and paid the price difference. At that point, it wasn't about the $20. The prices are all reasonable. It was about the lack of ownership and effort to make things right after they missed core parts of the service I originally requested. This was their chance to retain a new customer and they just didn't care. I chose not to bring him back because the experience left me with very little confidence in their care or customer service. I was really hoping to find a reliable local spot in Lake Stevens, but unfortunately, this isn't it.

Best place Ever I love this place, it has everything and the staff are very nice and helpful. I…read morewill be back every time doggo is dirty or needs a treat lol love the healthy pet. Just for the record I do not have a pet but I borrow my moms doggo to play with because I am not home enough to be fair to have my own, some day when I work less and hubs retires we'll get a dog, for now it's me and my chickens and I don't goto healthy pet with them lol, so from a non pet owner to find a place so rad with so many cool things and a bathing station it's a 10 in my book.

My mom told me there was a self wash for $20. Near her house. Well self wash in Lynnwood is 40-60$,…read moreand my dog hates getting in to the bath. He is 130lbs, so he is big. The stairs are not stable, or the attendant needs to lift him. He hates being lifted. This was a very different experience. My dog walked right in and was the calmest I have ever seen him at a bath.

Our dog has been to Posh Pooch twice and the second time will be the last. While I understand that…read moredogs can get out and get loose, as ours did just hours after our plane left SeaTac airport, I am especially disappointed that Sophie, the business owner, did not call to inform us about it. Instead, we received several calls from 2 good Samaritans and the vet trying to contact us and providing us updates as to her situation. When I did call Sophie to discuss the situation, which happened to be 2.5 hours after the event while transferring planes in Denver, Sophie quickly tried to brush the incident aside. Rather than taking responsibility for the situation and apologizing for not contacting me herself, she just desperately tried to reassure me that it would never happen again. When I asked why she did not call me or my husband herself, she responded, "well, because I was told that the vet did that." My confidence was greatly shaken and we had our dog picked up that evening by some friends.

What a shame it is that when a person goes into Posh Pooch Site the first thing you see is a…read morescathing review by a disgruntled woman. I was in the process of looking for a doggie day care for my very spoiled dog (she means the world to me and I do not trust just anyone with her care......I am very particular) Posh Pooch was highly recommended to me so I decided to check it out on the internet. Holy cow, when I saw the one review, I almost just closed it out....luckily, I knew of the "filters" button on the bottom left hand side of the page......if you click it you are shown more reviews. Low and behold, Posh Pooch has a Five Star rating!!! I went ahead and made an appointment to meet Sophie and tour her facility. I am glad I did.....I was so Impressed with the layout....it truly is a home away from home. Sophie is so very kind to all the little dogs in her home....she is the last person I would ever think of as unkind or uncaring of the dogs in her care. Each one is treated with respect and love. It's obvious the dogs all love her in return.....wherever she goes, they follow her (like the Pied Piper!!) After meeting with Sophie and observing her interaction with the dogs I made arrangements for her to care for my girl. I've never regretted the decision.....if my dog is out of sorts or my dog has a problem, Sophie calls me immediately. I never worry about my dog when I drop her off at Sophie's front door. I know she will be safe and happy!! I hope this review is put on the site.....instead of accepting the above mentioned review as a representation of Posh Pooch, visitors need to go into "filters" and discover what the REAL Posh Pooch is all about. When you meet Sophie you will realize what an amazing person she is and what a fine home she has made for her little dog friends.

Amanda is great. We've been using her consistently since we moved to the island in 21. Our boy…read moreRocco looks great after every grooming. Highly recommend!

Why don't you return calls? I just saw on FB this business and remembered this happened to me last…read moreyear. Was going to leave a review then, but forgot. Until now. It's a waste of my time leaving numerous messages when this woman doesn't have the courtesy or professionalism to return them. If you are not taking on new clients, fine. Call back and advise as such. No, I definitely wouldn't recommend this groomer. Anyway, I found another groomer that is professional and courteous. He knows how to run a business.