If you can get past the super nasty women who answers the phone and asks what u want. Terrible customer service. You are then going to over pay for crappy food. And I mean over pay! It would be fine if the food were good. But it is not! It's been awhile since we went here and wanted to see if it was still bad. Trying to give them another chance. Won't make that mistake again! read more

The food IS surprisingly good. I ordered it through Uber Eats and it came quickly. We ordered vegetable Moo Shu and Mongolian beef. The beef was sparse but just enough. Also vege soup. All delicious. A pleasant surprise. read more

Food was amazing. Asked for extra crispy chicken and it was THE BOMB. Got our order for delivery so I can't comment on the service or what the inside of the restaurant looks like. read more

Dirty, nasty, disgusting. When I walked in, I literally stuck to the floor healthiest place I've ever seen and the food is horrible.

Minimum delivery charge is $20 so I ordered lunch AND dinner. Delivery was fast, maybe 25 minutes from 6 miles away. General Tso's chicken: decent. Not the crispy kind. Orange tangy sauce vs red sauce. I ordered extra spicy and it was fine. Opted for white meat for $1 extra, still better than chunk meat I also ordered cold sesame noodles with peanut sauce, fried dumplings and crab Rangoon. All were average. Not bad though. Like others have said, it's your average Chinese take out. Delivery guy was friendly. Here's some Screen shots of the menu read more

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Worst Chinese food I ever had. The sauce came up in clumps off the beef and broccoli. It was like it was squirted on after the fact. I was always torn between here and Bamboo, and now they have made the decision for me. read more

The food is good. However the service, particularly the delivery service, has gone from average through the years to horrible. I was quoted tonight a delivery time of 45 minutes to 1 hour. My food finally arrived to my house 1hour and 40 minutes after I placed my order and it was cold. I was blown off twice by the woman who takes the orders over the phone and claimed to be the manager. She acknowledged that she provided a time range for delivery that was not accurate and then attempted to deflect any accountability by explaining that they are very busy. For years this woman has been rude and arrogant while taking orders for deliveries. I put up with her because I truly enjoyed the food. Unfortunately, the delivery service has continued on a steady decline. Therefore, the quality of the food can no longer negate poor customer service and rude treatment of the customers. After 15 years, I will not be giving my business to this establishment any longer. read more

We've tried this place several times, but unfortunately EVERYTHING is highly salted. This not only ruins what could potentially be a decent meal, but the after affects of the high salt content have made it a definite no-go. It's too bad because they offer a wide variety of food. read more

Be Careful!!! The Beyond Menu app they use to order online will cause fraud on your credit card. Happened to us twice and we were able to directly point it back to the app. Google it and you will see it happened to others. The food is actually pretty good so we tried calling. Lady answering the phone was a monster. No thanks...we'll go elsewhere. read more

Hackettstown Chinese - great delivery and very good chinese food. we call all the time! read more

The first time I ate from here I was a walk in and it took half an hour to get my food. Shame on me. The second time I ordered ahead online, got to the restaurant 20 minutes later, and had to wait another 30 minutes to get my food. Shame on YOU Hackettstown Chinese! Ladies and gentlemen, the general tsaos is good but it's not dipped in gold. There are plenty of other chinese places nearby that will actually get your food ready in less than a fortnight without any troube. Save your coin and save yourself. read more

Pretty standard, run-of-the-mill take out place, the kind you can find in every town up and down the East Coast. They run a fast, clean kitchen (although the rest of the store is a little dingy), and as long as you're not looking for "authentic" Chinese cuisine, you won't be disappointed. This is very "American" Chinese fare. Highlights include their variety of "General Tso's" dishes (classic chicken, but also shrimp, tofu and others) which they will indeed make spicy if you ask for it, Boneless Spare Ribs, and probably my go-to personal favorite: Crab Rangoon. It comes with a sweet and sour sauce which imo puts it over the top against other Crab Rangoons I've had. read more

Came in today for a bite to eat after getting off the train, soup was very good. Dumplings too. Would come back.

The food is good. However, not being able to use your credit card to pay for online orders for deliveries stinks. Used to be able to a months ago. Now once you place an online order, you have to call the restaurant to give them your credit card info. Annoying!! read more

My trip there on 6/29/15 counts as two trips: First & Last... and, one star, only because 0 or fractions of stars aren't allowed... First of all... I have NEVER gone into a Chinese restaurant where the standard reply isn't "10 minutes" when you place your order... until last week. And, no... this was NOT a complicated order... 2 pints of soup, one steamed dinner & one combination dinner... seriously, nothing difficult, nothing special....20 minutes after inquiring where my order is, they've not even started on it. I get told "5 minutes". Well... it was FORTY minutes before I FINALLY left with my food. C'mon... seriously? Who waits that long for take out Chinese? And, had I not paid at the time that I ordered, I would have left after learning upon my first inquiry that they'd not even begun it. So... the food... NOT worth a 40 minute wait, that's for certain. The soups were... at best, average. My spouse's beef & broccoli was the grayest, saddest looking excuse for a dinner I've ever seen... and the over the top salty brown sauce it came with... well, good thing it was on the side! The shrimp & lobster sauce combo... thinnest sauce I've ever seen, half a dozen medium/small shrimp (where most places break out the big ones). The fried rice was nearly flavorless and the included eggroll was so greasy that one bite relegated it to the trash. The restaurant itself leaves much to be desired as well... dingy, not well lit... a crapload of inventory in the gloomy dining area (cases upon cases of various sodas), freezers, refrigerators... oh, and three or four unlit fish tanks to really add nothing to the atmosphere.... other than to give you somewhere to focus other than the dirt. Next time.... when Hong Kong Kitchen is closed... I'll not seek out another Chinese place.... I'll go for something else entirely before I'll ever pay for another experience like this again! read more

I've ordered twice for delivery from this place. The food is surprisingly good. The General Tso's chicken was great, the egg drop soup and hot & sour soup were great too. They also give a free two liter soda with $30+ order which is nice. read more

I ordered my food and was waiting for an hour and a half. I called kindly to see if they can hurry up with it and the lady on the phone started arguing with me. Then out of pettiness she turned around and said well I'm calling the driver to take it back. Lol I'm hungry, like what? I called again and no answer. There's no care for customers here. read more

I Order chinese at least 3 times per month and hackettstown chinese is my go to chinese rest for delivery. Always on time and fresh.

This is take out only but the food is phenomenal & the prices are the best in town. Their spare ribs are amazing. Never was disappointed...

Worst Chinese food I ever ate. EVER. Lomein was mush and tasteless, boneless ribs were fatty and inedible. I wouldn't eat there again if they were offering free food. I believe this place is under new ownership. Clearly in the wrond direction. read more

Food is okay. Delivery service is forever. Entering the restaurant it is filthy, dark and dingy. As I stand at the counter and look back into the kitchen, I'm almost afraid of the food I will be getting. Would have left, already paid for. I don't understand why the Board of Health does not come in? What's with hardly any lights? Hide the filth? Shame, read more

First of all, best Chinese take out in Hackettstown area as far as taste. I only drop one star because they mess the orders up kind of often. So I'd recommend you double check when you get your food. If there is a mistake they are always quick and friendly about fixing it. read more

I wanted to get a quick Chinese dinner so I stopped by. As I went in it was very dark as if the lights had a low setting. The floor was sticky and flies on the tables. There was furniture and a motor scooter inside by the door. I didn't even order food due to the cleanliness I would hope that the health department check this place read more

Worst experience ever. As a faithful customer for over 3 years, (quite frequently I may add) I found a hair in my chicken and broccoli. I called them for a refund, and the woman proceeded to argue with me while asking if I could drive the hair to her so she may inspect. SERIOUSLY???? I am sorry but after 3 hours of back and forth phone calls she finally sent the delivery man back to inspect/pick up the order. End result? she refunded me 7 dollars of a 25+ order (which I threw out and refused to pick up out of the trash) read more