Review: Disappointing Experience - Poor Service & Cold Food…read more Date of Visit: Monday, Jan 5, 2026 | Time: 5:15 PM Server: Skylar Overall Grade: D- I visited this location on a Monday evening, hoping for a quick and easy dinner since the restaurant was not crowded at all. Unfortunately, it was one of the most frustrating dining experiences I've had in Dothan. The Service: Our server, Skylar, seemed completely checked out. My drink order was brought out incorrectly right at the start. Throughout the entire meal, the staff--including Skylar--constantly disappeared into the kitchen for extended periods of time, leaving the floor unattended. I counted a grand total of maybe four check-ins the entire visit. The Food & Timing: The timing was unacceptable for a half-empty restaurant. It took 46 minutes from the time we ordered for our food to arrive. To make matters worse, after waiting nearly an hour, the food wasn't even hot--it was warm at best. Summary: Between the inattentive service, the long wait, and the lukewarm food, there isn't much to recommend here. When the restaurant isn't busy, there's no excuse for a 46-minute wait for cold food while the staff hides in the kitchen.

The service seems kind of slow today, but the food did come out really hot and the prices are…read moreaffordable. They just need to improve on the table side customer service. Our waiter did not seem to attentive, we had to get her attention multiple times

One word DISGUSTING... service horrible,food was wrong would've thought i was asking for the moon…read moreand the stars. Atmosphere was old and stinky seating had food all over it bar was sticky and owner was drunk and passive aggressive If your an out of towner don't even waste your time or money if I could give one star I would

I would score a minus if I could! Food was awful, manager was rude. While on the phone with him he…read moregave the phone to an employee who ended up hanging up on me! Called customer service and was promised a refund and never received it. Left message again with customer service and no one ever contacted me. Horrible experience and will never go back! I would rather burn my money.

Checked out this bar/restaurant so we could grab dinner and watch the football game (lots of TVs!),…read morethe food was good (interesting! Never had ahi tuna nachos!) had a decent happy hour and did I mention this place has games and a bowling alley??? so def kid friendly with a full bar! Check it out!

Service was pretty good. Food was fair, portions were small for the price. Probably go back with…read morethe grandkids when they come down to visit

cool ambiance food is always great. Service was above and beyond. Even offered me free bread stick…read morethat they accidentally made. My go to stop every Thursday

They steal old people's money through and messing up order and not refunding them their money or…read morepizza

Great service! Great food! Great pricing! It's a must! Can't get enough! This is the best food…read moretruck around. Cajun ranch fries with jalapeño are unreal! You can't go wrong with anything you order.

From the owner: Our goal is to leave you satisfied with every bite, with a taste that never changesread more

Great food, great service lots of food for the price.......servers very attentive…read more......................... ..............

This is a fun place. It's a great girl Friday place to be. All of my family have gotten together…read morefor birthday dinners together here. The service is great and friendly. Haven't been there at night so I don't know how it is at night. But daytime is great.

This is a review for their Eufaula location, Their location…read morein eufaula is just so inconvinient, Parking lot maybe 7 parking spaces for more than one business ? Nope , very odd place for a food business , the food was ok but 20 something dollars for 10 wings , fries and a drink ? I can go to willy t's and get 2 wing specials with fries and drink for 20 dollars and each get a drink and fries... Maybe pick a different location with a bigger parking and more costumers will be happy to take the time to dine in.

If I could give negative stars you would be a -3. Let's…read morestart, waitress in FLIP FLOPS??. Condiment containers fell on the floor. Let's just pick it up and put it back on the customer's food. Took us 30 minutes for someone to bring us tea and a beer. I had to ask if anybody will our order. Another hour still no food. Yet staff was joking and talking the some "regulars"after 1.5 hours , still no food, watching the flip flop lady playing her hair, we paid and left. The quality of the food???? No clue we never got it. My husband and I love trying different places. We are super careful about posting reviews. Some days are harder then others. We both worked many years in the restaurant business, it's hard, but this is not acceptable. Staff needs to understand,, " your customers pay your paycheck, no customers, no money, no job" We will not be back, you have to do better. Food for thought for the owner. You need to inplement a system, what waitresses has what tables. 3 people had no clue, who is taking care of which table. Assign the tables, put numbers on the tables, so they do not get confused. Btw, while we were waiting, another table of 10 got up and walked out.

I Call my order in, ready when I got there good job. Sometimes Service appears to be a little slow…read moretakes about 20 minutes from the time you call it in to pick up but other than that the service is pretty good. The staff is polite and I'll give it a four star rating.

We eat there about twice a month. The chicken livers and strips are good every time. Shrimp are a…read morelittle overcooked and batter falls off fish too easily. However, price is good for amount you get.

Mother Ruckers Bar at Fort Rucker Alabama definitely has a heck of a name! I love it! It is…read moredefinitely legendary because you know that if you been to Fort Rucker you have thought.. Man thats a heck of a good name for a bar specially in a military base! At this point is a Historical point in FT Rucker, because if you have been to FT Rucker .. How can you forget? #MotherRuckersForever Now, besides its name... the bar is what it is... a bar next to the IHG hotel, in-front of the AIT Barracks in FT Rucker AL. The drinks are okay, the food is better, the service needs improvement (yes! we need more than 1 fudging bar tender) their pulled pork is surprisingly good, inside is cute in a divey way, and it would be even better to have an ATM there in case you need cash to play pool because the bar tender won't hand you cash charged to your car and the IHG hotel doesn't have an ATM either. Kudos for trivia nights.

Wings, Pizza and steak quesadillas were very good! Good service and ambient. Plenty of TV with…read moredifferent sports.

I thought I hated Zaxbys, but then we visited another in central Florida, it was pretty good…read more Zaxby's in Dothan- terrible example for Zaxbys. I am surprised that the ZAXBYS company is allowing this franchise to operate so far from a well-run operation. One of the most poorly run fast food restaurants I have experienced. First things first- fire the manager because they don't care, nobody cares at this restaurant. This restaurant will not survive with this bad service. It looks like several reviewers have had similar experiences and feel the same way. You will be disappointed here.

Management is by far the worst I've ever came across... fries are always always soggy.. have…read morewitnessed dead roaches on the floors in the lobby staff are overworked while management does just enough