The Habit - yum! When I'm craving a burger, this is usually my go-to. It's super convenient since it's right up the street, and they're always pretty quick. I also really love their sourdough bread, and the avocado toast is surprisingly good too! Simple, easy, and always hits the spot. read more

I have never seen worse customer service in my life. We came in around 12 to have a quick lunch today and ordered at the kiosk, I put in my phone number and because my partner was still making up their mind I used the other kiosk put in the same number and ordered my food (2 orders with the same number). I get the text that mine was ready so I walk up to get it, the woman at the counter just pushes the bag my way and leaves, i ordered a meal that comes with a drink so I asked if mine had a drink with it. She rolls her eyes at me and says "you're supposed to ask for it" in the snarkiest way possible. And when I walked up to get my partners order as well the same woman kept twlling her colleague that "she already got her order its not her order" in spanish while I'm actively showing the receipt and telling her that I had 2 orders. They kept me waiting another 10 minutes for an order that was just sitting on the counter. This was such uncalled rudeness out of nowhere because I saw them being polite and talkative towards other customers. read more

I had ordered a char,Char chicken and a BBQ chicken salad for my spouse One problem NO FORKS -are you kidding me???? The order came up and he offered me a spoon to eat a salad? I asked for a refund and he said (now this was was the manager on duty) and he said he needed the last four numbers of my credit card for an e mail to complete the refund? I had the receipt and refused to either credit my credit card or refund my money. He then called a mystery manager after I threatened to call his corporate office or his district manager After a 15 minute call with the mystery man he came back and still wanted my last 4 of my card even though I had a valid receipt I'm expecting my money back and some compensation extra as this was at 9pm and we had attended a funeral earlier in the day. And BTW He mentioned that he was out of forks AFTER we received our order! Not before so my spouse could order something else ! After he rings $42 on my card and the order comes and NOT before or during the order process I'm expecting this fixed and not the usual company line response read more

This location of Habit Burgers & Grill is across the way from the Pruneyard and has its own parking lot. Separate men and women's restrooms. Order via 2-3 kiosks. The burgers are flame-kissed and include fresh ingredients, on a seeded bun. read more

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I am extremely disappointed with my experience. The steak sandwich was completely dry and unpalatable, to the point where I had to discard more than half of it. Additionally, the milkshakes were incredibly watery and overly sweet. Furthermore, the employees were cursing in Spanish. As a Spanish speaker myself, I understood everything they were saying, and the vulgar language made me feel highly uncomfortable. Given the poor quality of the food and the unprofessional environment, I would like to request a full refund. read more

Habit Burger & Grill - Salad Near Me - Campbell, California

My fried and I stopped by here after a bike ride. I haven't been to Habit Burger for a while. Food was pretty good. I got the Char burger with cheese and added avocado. We shared French fries with tempura green beans and onion rings. Yummy! Service was fast. The place was clean. read more

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Ordered through the app and it is extremely obvious they have no attention to detail and couldn't care less what comes across their screens that list the orders off. Not only was my order wrong, but they charge an extra $2 to add bacon to burgers and they left it out on both burgers ordered alongside missing grilled onions and no cheese or pickles on one of them?? Horrible experience! They might as well have given me a car tire between two buns and I think I could've been more satisfied with that. Do not purchase from this god awful restaurant. Overly expensive and no ability to do their simple job. read more

I ordered a salad, The Santa Barbara Cobb. They had a special which I appreciate. I got to the bottom of the salad and initially I thought the salad was burnt but no, I suspect it's probably old and mildewy. Ugh hope I don't get sick. I also emailed them per their last suggestion, unsure if they'll respond or not though. read more

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We had a BOGO for a basic burger on National Hamburger Day a few weeks ago and I would say that was the only way it was worth it - I could get the same burger for half the price at In N Out. Would have loved more garlic on the garlic parm fries as well read more

Clean restaurant inside and out, friendly and helpful staff, and delicious food. The hispanic manager was very kind to us and provided over the top service. Will definitely be coming back! read more

Pretty solid burger place where a burger costs between $8-12. I think the alluring smell of charbroil burgers on the outside is what enticed my dad to check this place out, but unfortunately didn't really get that charbroil taste from burgers. However the ingredients were fresh and nice, and I felt like it wasn't bad overall. I'm still trying to wrap my head around how any sauce you get for the sides still costs $0.60... I forgone the ranch the tempura avocado wedges comes with and wanted a different sauce instead. Yet, they still charge me like I wanted extras anyway... read more

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I had a genuinely AWFUL experience at Habit Burger, and it had nothing to do with just the food. While waiting for our order, one of the kitchen staff started speaking in Spanish to a coworker, clearly assuming I wouldn't understand. He made inappropriate and disrespectful comments about me and my husband, including assumptions about our age difference. It was rude, unprofessional, and honestly pretty disgusting behavior to engage in right in front of customers. Here's the thing: I do understand Spanish. When I turned around and addressed it, the employee immediately walked off to the back instead of taking accountability. That tells you everything you need to know. On top of that, the food didn't redeem the experience. The burger was overcooked, dry, and the bread tasted stale. So even if the service had been decent, the quality wasn't there. IF YOURE GOING TO TALK SMACK AT LEAST MAKE A DECENT BURGER. Basic rule of life: don't talk about customers like they're invisible, especially right in front of them. It's disrespectful, and it reflects poorly on the entire establishment. Do better. read more

Fresh ingredients and not too heavy for fast food. Our go to spot for a quick bite that's not greasy or overly processed. Clean and cute diner feel inside. Hardworking and industrious staff, particularly Omri and the GM. read more

Habit Burger & Grill - Cheesy Street Corn Tots - Salad Near Me - Campbell, California

Food quality is pretty consistent when it's right. But when it's wrong and you let them know, one particular person, presumes you are lying and goes to check your burger like we are trying to rip them off a cheese. Service has gone downhill in the last 5 years. I order via app to avoid interaction now and wife will only go to the Almaden one. So that's the cold hard truth read more

We order Habit a lot and the main reason is that it is consistent, quality is still really good and we appreciate the options on the menu - lots of variety for the whole family, including some pretty tasty salad options! I think the hardest thing is the actual cost - but if you go to McDonalds for a family of 3-4, you are paying $50-$60 - for maybe $15 more, you are getting MUCH better quality ingredients and fresher food, which is worth every dollar to me and my family. I cannot speak to in-restaurant ambiance or service - we order from DoorDash most of the time! read more

Disappointed on your team. Especially after we had ordered our food the lady up in the front told my partner that they were out of onion rings. So he asked to be refunded...you know what your employee said "I will not be refunding you bcz it takes too long so you won't be getting your money back" she didn't even offer atleast a substitute or offered us something else that was in the same price as our onion rings. This place stealing peoples money and won't refund us an item they told us the were out of...do better btw this place is ALWAYS dirty while ur workers just stand in the front doing nothing. read more

Great service , food was awesome and came out fast Tempura green beans are my favorite read more

It has become a habit to go to Habit (ha ha). The best part is there are many burger options for my whole family (veggie, chicken, beef, etc). I got the chargrilled cheese burger as always. My family got their veggie burger and the chicken club sandwich. I also love their tempura green beans so we did a 50-50 split with onion rings. Our table was not clean but the staff were very responsive when we told them. read more

Habit Burger & Grill - Salad Near Me - Campbell, California

We love habit and especially my son likes his little gummy burger that comes with his kids meal. But that's the only thing he likes! We won't eat beef so we always fall back to the crispy chicken meal for him and we both feel the coating is way more than it should be. I always remove the coating before we can eat the chicken hiding in there. Or sometimes he just does it eat them and filll himself with fries instead :( But Apart from that we love our grilled or crispy chicken sandwiches especially with sour dough bread! Hope they can fix the kids meal as I do want my son to eat a bit more protein than carbs. read more

This place would be 4 stars good IF only they can get the pick up orders right lol Do not order a pick up order here because apparently no one reads the order you put in and they even add extra toppings (pickles, etc) that don't even belong on the original burger lol They messed up my pick up orders so many times now (today is the last time!) to the point where I just won't even bother eating here unless I eat inside which is inconvenient...so I will take my to go orders to Starbird nearby lol If you sit and eat there, its a great location. Food is hot, burger and fries are good (when burger or sandwich is made right lol), inside is clean, staff are nice. Just do not do a pick up order here..ever... read more

Ordered the crispy Baja fish sandwich and asked about the free fries. They said that they weren't free. I checked The Habit on line and indeed the fries are supposed to be free on "Fish Friday". Also the sandwich was supposed to have pickled onions with coleslaw and mine only had coleslaw! No pickled onions! We have frequently stopped at this Habit but will probably avoid it in the future. The Habit on Brokow Rd. San. Jose is much friendlier and better! read more

We visited this location of habit burger grill and loved it! Location was great, restaurant was clean and welcoming. Staff was really friendly! We ordered fries, side salad, and 2 veggie burgers. Veggie burgers were delicious. Fries were also good! You get to order at front then they give you a buzzer that gets activated when your food is ready. Our food got ready within 10 mins. They have pickles and ketchup counter so you can go and pick it up in small containers if you like. Baby seat is easily available thus making eating here easier. Would visit this location sometime soon! read more

Habit Burger & Grill - Fries - Salad Near Me - Campbell, California

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A worker named Christopher had a very poor attitude. He didn't greet us or smile. As soon as we asked about using a coupon from the app, he seemed irritated. He was not helpful at all. I love this location and have never had a bad experience before, but I'm very disappointed that someone like him is working here. He seemed like he didn't want to be there. read more

I always love the food here! I've been to a handful of locations in California and it's always delicious. I usually get the #1 original charburger meal. I always get the regular buns substituted with sourdough instead. It's free of charge, makes the burger bigger, and tastes way better in my opinion. Definitely will continue eating at The Habit in the future! read more

Habit Burger & Grill - the menu and prices - Salad Near Me - Campbell, California

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The lowest quality burger possible. Tasteless, weird, took a long time to prepare and its lukewarm. French fries are soggy, bland and weird tasting. Threw away entire order ($25). Don't gamble with your stomach read more

Habit Burger & Grill - Salad Near Me - Campbell, California

I've given this location too many chances (via pickup and delivery). They never include condiments. Haven't been in awhile and had forgotten about this and didn't check the bag before leaving. When I returned I asked for the ranch and ketchup. Response: Did you place an order? No, I'm craving Kraft level ranch and very specifically a habit burger packet of ketchup read more

It's been three days since my review and have yet to receive a response on Yelp from Habit. I have submitted request for response through their main website twice already. Not even one of their generic "I'm so sorry for the trouble, please reach out to our customer service team..." blah blah blah Upon further investigation, it appears poor customer service is common at this location. There are multiple reviews who site a disgruntled manager unwilling to provide any type of customer service to paying patrons. Is this the type of management Habit encourages at their establishments? Belittling the customers, not caring about assisting patrons with their order issues in store OR made through the kiosk/app? read more

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Great service. Helpful people great food i recommend the tempura green beans

This place the costumer service is sucks especially the management really poor service you can't even tell anything, because they start arguing with you When the other day with my son and we buy , two different meals plus chicken breast and they give us only one sauce and charging extra for another sauce. But what makes me upset was the attitude of the manager, and the customer said that he provide us super poor read more

April 21, 2025 - Stopped in for a late lunch. They have an ordering computer and a person at the counter too. The menu is large print and easy to follow. The charbroil smell is wonderful. They have Pepsi products, lots of different teas, and 2 aguas Fresca. The hamburgers (1 cheeseburger and 1 with grilled onions) were good, but nothing special. And like most things, they've shrunk over time. Lots of parking. read more

Went to the Habit Campbell location on Saturday after not going for awhile. They now want you to order from a kiosk. So we see the picture of the charburger with cheese and order a double char and single char combo like we always do. We get our order and there is no cheese on the burgers. I go back and look at the kiosk and see that to the right is a button to add cheese for an extra $1.10. We used to come here for the quality and value, both have gone downhill. The burgers are much smaller than they used to be and what used to cost us $26 earlier this year for two combos is now $36! So basically a double char combo with cheese will cost you $17 bucks! No thanks. I can get a better burger for the same price or less at Kirks Steakburgers down the street or downtown at 6th Street Burger. We won't be coming back. read more

Difference between night and day! I went to Habit couple months ago in the evening, and the staff was not friendly and the food was absolutely terrible. We ended up throwing it away. I was worried about going back but decided to try it again today with a friend, for lunch, and what a difference! The lettuce wrapped burger was delicious. The lettuce was crisp, and the burger was cooked perfectly. There were many people there, and everyone seemed to be enjoying their food. It was a great ambience. All the tables were cleaned quickly and the condiments and napkins area was clean. The staff was very friendly, and when I picked up my order, the gentleman that gave it to me was especially nice. I will not hesitate to go back there again. read more

Habit Burger & Grill is never a miss for me, this is my first time coming to the Campbell location and I'd definitely return. This is the most calm Habit location i've ever been to. The dining area is big and not crowded and the tables and booths were kept clean. Employees are also very nice, we walked in and were immediately greeted which is something that doesn't happen very often when you go to a fast food place. Very fast service as well, I got a charburger meal while my wife got their new garlic parmesan club and they both came out in less than 10 minutes. Fresh and hot. I highly recommend this location. read more

I've been going to The Habit Burger Grill for a while now, and it's a solid spot for a quick fix. I love using their app to order ahead it really saves me time, especially during lunch rushes when I can just pick up without waiting in line. The food is decent; the charburgers are flavorful and the fries are always hot and crispy. Service-wise, it's neither great nor terrible just average, with staff getting the job done without much enthusiasm or issues. Overall, it's a reliable choice but nothing that blows me away. 3 stars. 10-15$ lunch not bad read more

I had a really disappointing experience at this Habit location on S. Bascom Ave. I placed an online order at 7:05 PM with a quoted ready time of 7:15 PM. I sat directly in front of the counter the entire time and didn't get a text notification until 7:35--and didn't receive my food until 7:40. What made it worse is that I saw multiple people walk in, order at the register, and get their food before me. There were several bags piling up on the counter, including one placed there at 7:10 that likely was mine. No one called out order numbers or checked to see whose food had been sitting. I asked about my order (#6185), and the worker just said, "Oh, my bad bruh," while avoiding eye contact--clearly realizing they messed up. By the time I got home, all the food was cold. Even the fries that were requested "extra crispy" were soggy, and one of the ranch cups had a puffed lid, which was concerning. I submitted a complaint through their official contact form and email, but haven't heard back at all. Poor service, cold food, and no accountability. Really disappointing. read more

I love the habit but this was my first time at this location. I added avocado to my salad and I got brown avocado. I was a bit disappointed that they would even feel it was acceptable to serve. Other than that, the remainder of salad was okay. read more

Habit Burger & Grill - Salad Near Me - Campbell, California

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I've come to really enjoy the avocado burger here at the Habit Burger. It comes with 2 beef patties, cheese, tomato, lettuce, and fresh avocado on sourdough bread. Really tasty and pretty consistent the past few times I've ordered it. One thing I wish they did was use square patties instead of small circle patties that don't fully fill out the sourdough bread. So you're munching down on beefless bites around the sides. I usually just ordered the sandwich, but this time decided to also get the fries. Boy was I sure disappointed! It was a tiny little tray that was just barely filled to the top of the tray :-( For $4 an order, this was a heck no, not again! Potatoes are a cheap starch. Each order should be a heaping little tray imo. I am curious to try out the green beans, but if the quantity is as stingy as the fries, guess I'll just remain curious. read more

Habit Burger & Grill - Sparse order of fries :-( $4! - Salad Near Me - Campbell, California

Listen, it's taken many grievances I've previous let slide for me to finally write this review. While the food has been fine, there is someone in that restaurant who is awful to receive service from. If you're missing anything in your order, that guy automatically doesn't believe you and rifles through your food only to find out you weren't in fact lying and reluctantly gives you the food you paid for. No apologies just throws it in the bag like it's your fault for not just leaving without it. Oh and someone should let him know that if you're going to charge people for sauces (this includes the ones that come with certain meals like oh I dunno SALAD DRESSING FOR SALAD), then paid for sauces better be in the bag. Everyone else there is lovely and does a great job. That guy might just be the end of Habit Burger for us. It's just not worth the hassle. read more

I've been going here for a few years and have been happy with the food, but last night about 7 p.m. I ordered a burger with cheese and fries to go. My burger was cold and the bun was hard, fries had obviously been sitting for a while, they were rubbery and cold as well. Not very happy. I will go to The Burger Lounge across the street next time when I am craving a burger and fries. Leslie B. read more

It was a hot a day and I was craving a nice refreshing salad. The Kiosk said they were out of salad. After I placed my order through the kiosk and got a char burger instead. I asked one of the servers why they were out of salad and he responded "We have salad, but the kiosk says we are out. And when I go out I like to order from a person not a machine" He could've just apologized On top of broken software and a snarky server they forgot my tempura green beans read more

Habit Burger & Grill - Broken kiosk - Salad Near Me - Campbell, California

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