Fries - A+ Burger - C Service - A+ Overall I don't think I'd be back for a burger. Something about it just doesn't hit the spot the way other places do. Maybe the bread? Also it's a THOUSAND calories! It can't be mediocre in flavor at that cost. read more

Great burger Great service Great condiments It's clean!, it's efficient and it's fast too! I loved it Only thing was the shock the burger was $11. Wow. But I will absolutely go back with less visits to In and Out! Joe Rogan was right, 5 Guys is better!!! read more

See all

A solid Five Guys spot in San Jose to appease any burger craving. I always have to remember to get the mini burgers since they only have 1 patty. I usually mistakenly get the regular burger with 2 patties haha. We were greeted by friendly staff and the grill master was definitely overzealous in getting our orders ready. I always get everything knit with the grilled onions and mushrooms. The burger was juicy and filled to the brim with all the deliciousness I can expect. I always appreciate the peanuts as we wait. They are a nice salty treat. The drink options are pretty endless and I always enjoy trying new flavors. read more

See all

Consistently good for fast food. Ordering experience is great. Food is made fresh in front of you. There's always extra fries in the bag. Milkshakes are delicious. Burgers are overpriced but good. This location is clean and efficient. read more

Solid burgers. Friendly customer service. This space is clean. This is our go-to fast food burger joint. It's not cheap but it's definitely a significant cut above the typical fast food chain burgers. Meat and other ingredients are fresh. Burgers are customizable and cooked to order. The fries are plentiful and delicious. read more

Great Food, Great staff, Great Ambiance. I think the prices little high but I think the quality is good. read more

Five Guys - At the place - Burgers Near Me - San Jose, California

Great consistent customizable burgers, plus free peanuts and no crazy large lines. Better burgers than in n out in my opinion, and definitely better fries read more

Simple burger menu here, with some additional options like swapping the bread for lettuce, similar to In n Out. The burger itself is not much to write home about, I also tried the patty melt and it was alright as well. In general, I find Five Guys burgers to be pretty bland and almost always cold by the time I get it, and more expensive than In N Out burgers, but also not at the gourmet burger level. The fries from Five Guys are pretty good - always a hearty portion size and flavored well (especially when compared to In n Out). Not my first choice for a burger, but okay for fries. Staff is usually pretty attentive when you arrive for pick up, but sometimes less so when they are busy. Free peanuts if that's your thing. Parking is easy here since this is located in a large shared parking lot for the plaza. read more

Service was buns, some guy named Aden had me on the phone for half an hour and was highly disrespectful upon getting to the location. At that point eat at another location or go to in n out lol read more

Five Guys - Burgers Near Me - San Jose, California

With the power outage that happened due to the storm, a handful of restaurants were closed and luckily, five guys was open late night after my son's tournament got out. He was starving, and since this particular place had a lettuce wrap due to my celiac/gluten issues, I was happy to get a burger since I hadn't had anything since lunch! There were a handful of highschoolers also, in this plaza, I think the crumble next door attracts more students. This plaza has some questionable people in it, I think some of the unhoused lived nearby, but everything looked clean, and World Cup. The idea of open peanuts grossed me out since I am a germ-a-phobe! Hahaha I've always thought those grab free-for-all bins were dirty. So the fact that I could walk by and sneeze on these peanuts and then somebody else could get some for free just creeps me out. Lol. Nevertheless, the burgers were great, and we got our order and french fries in a timely matter. The only thing I would say is that the french fries were incredibly greasy and had a little bit too much salt. I don't favorite salt, so maybe I'm just picky. Everything else tasted delicious though! read more

Five Guys - Reminds me of the beer nuts at bars... nope- no thanks! Aww choo! Hee - Burgers Near Me - San Jose, California

Was craving a milkshake. They did not disappoint. The two young employees working were super friendly and chatted it up with me while they made my shakes on the spot. I'd ordered through the app, but they don't make them until you arrive so that they stay nice. The store was clean and orderly though surprisingly empty. We've been there a few times for burgers and fries too. read more

Forgetting the Bacon on a Bacon Cheeseburger in this economy is diabolical. Last time I leave without checking. read more

Five Guys - Bacon Cheeseburger Little Fries - Burgers Near Me - San Jose, California

The person that took my order was friendly. The tables were filthy. Not very many fries with my order.

Absolutely love the food and the customer service is AMAZING! Everyone there is incredibly kind and I love going there. Would definitely recommend going here. read more

Service has really gone downhill for pickup orders. Staff completely ignores pickup order people patiently waiting to talk with someone and doesn't plan to make enough fries to complete when the meal does, so your burger goes cold while the dreaded wait for fries dance begins. I finally gave up waiting today because the gal helping pickup orders forgot I was there while I was standing there. Never preorder fries, save yourself the extra drama. The food quality still seems good but I will find somewhere else to preorder from. read more

I had a burger and fries craving so I stopped in for takeout dinner one recent weekend. My order is pretty much always the same. I had a single cheeseburger all the way with a side of fries. The burger was cooked well. Its all my favorite toppings. Overflowing fries. The food always stays hot on the drive home. Definitely a nice meal when I have a craving for a burger and fries and want something higher quality that regular fast food. read more

I had a great HIIT workout today and was craving meat. I was reminded of the Five Guys burger I had last week after a long time. Another one sounded like a good idea! This one hit the spot. So good! It's not In N Out but it's up there. read more

Phenomenal service here today! Super friendly cashier who gave my nephew a sticker as it was his first time there. Later on he checked in to see how we liked the food and my nephew his milkshake. Food was delicious and made fresh to order. We'll definitely be back! read more

Five Guys - Hot dog - Burgers Near Me - San Jose, California

My hubby loves their hamburgers! They cook it exactly the way he loves his meat. Well done! Their fries are pretty phenomenal! Hot and crispy! Excellent service! With a smile. Clean, casual ambiance! And free peanuts to munch on....I recommend this location! read more

This is the newest 5 Guys around. The inside is very nice and the employees keep it clean. The employee taking my order was friendly. Not sure if this is now true for all the 5 Guys but... they have green peppers now and you can get them grilled or fresh. I ordered the regular 2 patties with bacon and cheese and added grilled onions, lettuce, tomato, BBQ sauce, grilled mushrooms and grilled peppers. This thing was so darn big I could that I had to get a fork and knife "no joke" and as usual I get a small fry... I think it's a running joke with all the 5 guys, they will toss in a super small cup with like 2 French fries in it and them unload a whole basket of fries in da bag!!! "Again, no joke" "love 5 guys!!!x10" Only- was the service was a little slow but no big deal I'll wait for food this yummy C: read more

See all

Yum!!! I feel like Five Guys has really stepped up their game over the past 6 months or so. I haven't rated this location until now but I truly believe the greasy-ness of their burgers has come down quite a bit. For the most part, all Five Guy burgers taste the same but I was especially happy with my latest burger! My bf also agreed that we didn't experience the normal "heavy" greasiness we experienced in the past. We ordered in store for take out and they were quick and made our order accurate. Super happy with my burger! read more

Five Guys - Burgers Near Me - San Jose, California

Meh-not terrible but not great either got a cheeseburger and fries with tax and tip It comes out to roughly 20 bucks not cheap. The burger was OK could've been hotter and the cheese they use is apparently Velveeta -fries are decent but again need to be fresh and hot. probably won't go back, In and out is better for half the price, plus it's a very weirdly lit restaurant obnoxiously bright lights like a cheap iChinese restaurant, not a comfortable place to dine in read more

$20 got me a cheeseburger, french fries and a soda. I didn't really like the burger but the fries were good! However I had an uncomfortable experience with one of the employees. I was ordering and I asked if I could make it a meal and the man's response was "we don't do meals, have you not been here before?" I found that to be a very odd comment when he could have just added a soda and fries or even ask which size I'd like. Weird experience and not very good food. read more

So Five Guys was my favorite for Burgers and Fries but I am no longer impressed. At the beginning of COVID they were actually on the ball and the food being delivered was good. But in the last several months it hasn't been good at all and there has been a complete lack of attention to quality control. Out of the last five or six times we have ordered delivery from them they haven't even bothered to include the drinks. It's incredibly annoying. Even pre COVID it was an issue from time to time. The people behind the counter would rush and throw your food at you and take off without asking if you needed anything else or checking that they had given you everything. There were a few occasions where I would have to stand there waiting for a while because they rushed away so fast and I wasn't able to get their attention. Then I would have to flag them down to ask for the bottled sodas I had ordered and they would seem annoyed at me even though it was their error. Now this lack of attention to detail and quality control has creeped over into the food. The fries that were once tasty aren't anymore. They are either dripping in grease or not seasoned at all or both. The burgers that had a good flavor and were juicy are now just little smushed pucks of tasteless meat. If you ask for condiments it's either drenched in your condiment of choice or you can hardly find it. There is no in between. I did the grilled cheese once and it was actually pretty decent so I tried it again recently and the cheese wasn't even melted. They had just cooked it enough to toast the bread and even burn it a bit. The shakes are even made poorly now. I usually order the malt in my shakes and the last one I ordered had huge chunks of it so that you couldn't even use a straw or one would get stuck in it. I have given them multiple chances since the first bad order. Holding out and hoping it was just a bad day but nope. They are now consistently cranking out bad food and bad service. So I guess it's time for me to give up on this one sadly. read more

Freshly cooked, nice and juicy and friendly staff. Fries not so shy. I'll choose this over The Counter burger anytime.

They put too much salt in the franchise fried service is fine and the location is good!

$23 for a bacon cheeseburger, fries and a coke (before tip). The burgers are good but not THAT good and the fries are so-so. We were there at 8pm on a Saturday and the places was almost empty, its got to be the price that's keeping people away because the food is not bad. It is noticeable the positive reviews they post on the walls are over 10 years old. read more

Returned from a long vacation a couple of weeks ago, and this evening went to our go-to burger spot. Not sure if there was a change of management or it was just an "off" night. Both our hamburgers had dried out patties that didn't taste fresh. Wasn't the usual Five-Guys high quality. It was also 7:00 p.m. on a Saturday night, and the place was empty. Very unusual for this location. We'll return hoping for a better outcome next time. read more

I've lived in San Jose for eight years and somehow managed to not get a Five Guys burger until yesterday ( likely because most of the fast food I eat is " after hours" and J in the B is open 24/7...) This burger was delicious. Since it was my first time I obviously went for the bacon cheese burger with everything on it and fries and a shake. This is not a time to skimp out (looking at you veggie sandwich with a side of peanuts...) Highlights, low lights and everything in between: Thank you for serving mayo and mustard. Give me all the condiments and don't make me walk you though it. Awesome combination of flavors and textures. Until I ate it, I didn't quite get the whole two tiny burger thing. It's about texture! It was great. The American cheese a classic indulgence and a nice touch. Because I got all the toppings and my fiancé held the onions - I had an interesting observation: my burger fell apart and was a mess while his stayed together. As much as I love grilled onions- next time I might skip them just for ease of eating. It was a very significant difference. The fries are amazinggggg. I mean fried potatoes are proof of god himself, but these were particularly good. I knocked off a star though because two burgers and a shake cost 30 bucks. Everything costs extra and... that's a lot of money for fast food. Without naming names...There's another similar burger spot here in the Bay Area that I do not like. I may have erroneously grouped these two together and I'm glad I tried five guys. It's the clear winner in my book. read more

You know it's good if your face smells like it even after a shower and the fries bag is stained in oil. They likely compare best to In N Out, who have equally good burgers but In N Out's tiny, flavorless, limp fries that have a cold texture even straight from the fryer. ale-right-out-of-the-fryer fries are the worst in the industry, making Five Guys is the place to go if you don't care about value. But $9 for a cheeseburger? Yikes. Though not nearly as satisfying, I could get two "4 for $4"s at the discount chain and still have a dollar to tip the ambulance drivers. So, to me, this is the "treat" chain and I mark it down only for the price, despite the clean, fast, and courteous service. read more

This spot does not mess around when you order 2 Large Fries. Other locations give me the cup +1, but this time I got the cup +2 per order of fries. It's hard to tell but this is the super value fries order even by Five Guys standards. read more

Five Guys - Large Fries x2 - Burgers Near Me - San Jose, California

For fast casual burger, five guys is hard to beat. Some locations assemble sloppy burgers, but not this one. Burger was slightly overdone. But the bottom line is when I put it in my mouth it salivates and tastes great. The ingredients taste fresh and natural. The fries are fresh and delicious. The staff was polite and helpful. We got our burger in less than 10 minutes. It was a treat. read more

One person working register and cooking the food while managers are sitting in the dining area talking about their week. Give this one person doing all the work a role as manager since this person is working like they own this joint. Probably paid the least. These 2 stars are just for the this person. I mean there are dirty tables and floors. I bet the only reason they haven't had this one employee to do it is cause is so damn busy literally doing EVERYTHING ELSE fulfilling orders for customers. Call me crazy. read more

When we walked in I was worried it would be busy since I saw so many people going in and out while I was in the parking lot. Thankfully I was the only one in the store when I got in. The worker was quick and pleasant. I can honestly say that was best five guys experience I have had given the freshness of the food! One downside is that their bathrooms were closed to the public so I had to go over to Safeway before the food came. read more

I've passed by this burger place many times but haven't gone in. This time I decided to try Five Guys again. I had eaten their sandwich at another location a long time ago and did not have much of an impression. I ordered the veggie cheese sandwich with extra lettuce, tomatoes, and grilled jalapeños. Their basic veggie sandwich is actually quite fresh and healthy. I chose to add cheese and some other things. I also could not hold back getting some fries. The sandwich turned out to be very simple but refreshing. You don't feel like you are eating a loaded brick because they don't add any sauce unless you specifically pick something like mustard or mayo. The portion was great with the extra vegetables I added and the small fries almost seemed like a medium or large fries. With a decent price, a fresh taste, simple ingredients, an amazingly nice staff, and great fries, I'll definitely be back, but maybe not quite as often as I think. Don't get me wrong I always love a healthy tasting sandwich, but when I eat out I'd rather have something sloshed with chipotle or something mixed more with beans and assorted vegetables rather than just mushrooms and grilled onions. read more

Five Guys - A small fries but actually there are a lot more fries in the bag. - Burgers Near Me - San Jose, California

Normally the customer service is really good but today I was so taken back by one of the employees, I wish this person had a name tag but he was working on the fries, he was a Latino guy who wore a red hat and had a spotty beard, he just talking to his co workers the whole time, it delayed my order for 5 minutes unnecessarily for no reason, when I finally got my order he was packing It and still talking to them the entire time, it further delayed me getting my order. When I got my order I still said thank you and he completely ignored me and didn't attend to make eye contact one time. The worst part was it was almost empty in there, there was no reason for him to act that way, don't let this rotten Apple spoil the bunch! read more

Five guys make a moist, satisfying patty burger. Their shakes are thick and rich. And their french fries are just damn craveable.

Veggie burger not my favorite one . But cheese dog was very good. Quick, clean, nice atmosphere, and places to seat outside. Unfortunately no access to restroom, and 5 guys never have coffee, but for me it wasn't big deal read more

Five Guys - Burgers Near Me - San Jose, California

We go to Five Guys almost every week. My daughter loves it. Today's service we great. Everyone was polite, authentic and worked very efficiently. This is typically one of the best places for burgers and friends. Unfortunately tonight's burger had the worst tomatoes I have ever seen. Rather than enjoy the rest of the meal and let the terrible tomatoes slide, I decided to provide the feedback so they can get back to their typical high standards. Keep up the great work but I would rather hear there are no tomatoes than take a bite out of one of these. read more

Five Guys - Ripe tomatoes please!!! Maybe next time. - Burgers Near Me - San Jose, California

If you haven't already had Five Guys before this review won't help you. So happy to see a Five Guys in the area. I have only gone here once, but so far so good. The burgers were consistent with what we have had at other locations. It also, didn't have that we just opened up and have to work out the kinks service that you see at most new places. Great job! This place is smaller than the Almaden location, but Five Guys to go is now an option because it's so close to home. read more

Five Guys - Coke Freestyle and of course free peanuts - Burgers Near Me - San Jose, California