This is by far the slowest Chick-fil-A I've ever been to. I honestly don't understand it. They have the usual setup with employees outside taking orders and two drive-thru lines, but somehow the service is still painfully slow. Chick-fil-A is normally so efficient, which made this even more disappointing. Avoid this location, especially if you're expecting the quick service the brand is known for. read more

I placed what turned out to be the last order of the night. The staff took my order with a smile -- then handed it to the car in front of me. When I finally pulled up, they casually mentioned they'd run out of food. At Chick-fil-A. At 10:50PM. My order literally left the parking lot without me. Too much for efficient workflow and maybe pure laziness! They did refund me and gave me free cards, which I appreciate -- but let's be honest, you don't go to Chick-fil-A for IOUs and future promises. You go for chicken especially when you have had a long day! Hopefully next time they can keep the "my pleasure" energy and the actual meal. Or maybe there is no next time! read more

Today is Wednesday FREE Spicy Chicken Biscuit at this Chick Fil A. Not sure about those in your hood so check it out. I was totally surprised when I got my usual #5 Egg White Sandwich. read more

Today when we came to the front desk to place an order, Jocelyn's service was very unprofessional. While we were ordering, she showed obvious impatience and kept sighing. We asked for chicken soup, and she placed four orders, even though there were only two of us. She should think more. She did not confirm the order with us before submitting it and placed it immediately. She is also not fully familiar with the front desk system and needed assistance from others during the process. I believe the manager should provide more training, especially on customer service skills and how to properly use the front desk system. She needs to confirm the order with customers before submitting it and maintain a friendly attitude and a smile while serving guests. If she feels impatient, she should not be working the front desk read more

Chick-fil-A - Fast Food Near Me - San Jose, California

Good! I enjoy the service here.... One time tho I ordered the new pretzel sandwich and they insisted on serving it with a tiny bun on top and big one on bottom I asked it be remade Then I got a remake and they made the top bun even smaller Really???? read more

Wonderful food, service, and ambiance. The guy who took our order in the drive thru was great!!!!!! read more

I came here and bought a cookies n cream milkshake and after paying, almost the WHOLE milkshake feel on the car seat. It was a mess. Myles kindly made me plenty of napkins and another milkshake and didn't charge for it even though I was willing to pay. Great customer service. Thank you Myles!!!! read more

This place is always busy, whether you go through the drive-thru or order inside. The staff is friendly and does a great job handling the long lines. The food is the standard Chick-fil-A quality, and since it's always busy, the food is always fresh. read more

Let's be honest, I love Chick-fil-A! The food, the service, the cleanliness of every single restaurant I have been to, everything. The one thing that I'm meh on is Chick-fil-A breakfast. While tasty, oh so tiny. I expected my chicken breakfast biscuit to be the same size as the chicken sandwich you get on the regular menu...NOPE! It was maybe a third of the size. It was yummy, but boy oh boy was it small. I got the meal, so my chicken breakfast biscuit also came with yummy little hash browns. Like little tater tots but flat. While I eat at my local Chick-fil-A frequently, we stopped in to this location after a flight in San Jose. So ya, this was my first Chick-fil-A breakfast ever. Maybe not my last, but definitely won't be on the quick breakfast spot. Taste yummy, but way to tiny... The Team working on this day was really nice, and very welcoming. read more

Chick-fil-A - Fast Food Near Me - San Jose, California

I have been coming into this Chick-fil-A for about one month since I am too lazy to do my own meal prep. I buy a few salads, sides of the kale salads, grilled chicken nuggets and other items to get me through the week. I always have a delightful experience every time I go in to pick up my food. Today I went in to place an order and the location was out of grilled nuggets. Instead, I ordered grilled fillets and they were so kind to cut them up for me. They even brought me over a sample as I waited to see if I liked the way they were cut! I honestly didn't mind how they were cut as long as I could easily throw them on top of some kale side salads on the go. This establishment goes above and beyond. I have yet to come in to this place and not leave with a smile on my face! They are doing something right and for this reason, I will continue to do my meal prep here! Thank you guys! read more

Patrick took my order in the drive through. I asked for a grilled chicken sandwich and he said "what drink?" and i said no drink just the sandwich. He then charged me for a full meal and gave me a water. like what in the world?? he was also very young idk why they allowed someone that age to work there, let alone outside in the drive through. read more

Chick-fil-A - Fast Food Near Me - San Jose, California

First off, this location is super crowded on the weekdays. Second, the waitresses f*cked up my order twice, and kept doing it on purpose. Then, they had the balls to upcharge our orders without reasoning. After they finally got our order for once, i had lost my appetite. The food disgusted me. Lastly, the overall atmosphere was so f*cking loud with all the kids running around and screaming on the top of their lungs, making it the worst experience i've ever had. I'm never coming back to this location again. I'm spending my hard-earned money on Popeye's instead, because F*ck Chick-Fil-A. And their phrase being "Eat more Chicken". Nice Try, I'm still gonna eat MORE beef now. Thanks a lot, Chick-Fil-A. read more

Decent Chick-fil-A. Great food, great service, and clean space to dine in. What more could you ask for? My favorite thing about CFA is their chicken noodle soup. It's delicious! My dad and I ordered an Original Chicken Sandwich entree, an Original Chicken Sandwich meal, a chicken noodle soup cup, and 8 pieces of chicken nuggets. We devoured everything! Came out super quick (within like 5 minutes) despite the volume of everything we ordered haha. read more

Chick-fil-A - ows a tray of food - Fast Food Near Me - San Jose, California

Terrible ordering system. Being tight on time I preordered but their system wouldn't even start the preparation until one clicks "you're here". Therefore, a simple order that online said had a wait time of 6 mins took 25!!! Not just that, they don't start the patties but they do start the drinks so I got a very well melted milkshake read more

I really just want to give a shout-out to Elijah who was working the drive through and was so nice/helpful. I'm giving this a three mainly because the individual working the window when I received the free birthday dessert was less than thrilled to hand it to me. Sometimes a smile and kindness goes a long way! read more

Chick-fil-A - Fast Food Near Me - San Jose, California

I am not the biggest Chick-Fil-A fan in the world, but my wife loves it. For me, I don't think the actual fried chicken sandwiches are that great and honestly I feel other fast food spots make a more satisfying sandwich. But, I love their salad options. I get the Cobb Salad and I alternate between the grilled or fried chicken. The produce is always fresh and tastes great. Their dressings are fine, so I prefer to add my own dressing that I have at home and some sweet sriracha sauce. One thing Chick-Fil-A is great at is their customer service. They are always so kind and friendly and always make sure your order is correct. read more

Chick-fil-A - Cobb Salad with my own Poppy Seed dressing and Sriracha sauce. - Fast Food Near Me - San Jose, California

This is by far the most efficient drive thru regardless of which food chain (ie In&out, McDonald's..etc) I was so pleasantly surprised by how quick and accurate (except once my sauces were missing) it was going through the drive thru. Oh! And order through its mobile app! You'll move even faster at the drive thru. Food is good too! Chicken deluxe sandwich never disappoints. Plus we love the strawberry & milk shake. Not too sickeningly sweet which was great! read more

Todo muy bueno y tambien porque ami nieta le encanta el play grounds my granddaughter love this place people so friendly

OK, it's my first time going here and I live in Santa Cruz so I never really go over the hill very much but there is something with that sauce. It's so good. It was like a barbecue honey mustard. I don't even know it was amazing. I loved it. It looked pretty clean on the outside. We just went through the drive-through and the drive-through was very quick and organized. read more

SLOWESSSSSSSSSSST CUSTOMER SERVICE EVER!!!! Literally, 5 people in line and the guy was very slow! Kale salad portion is frugal! The store in New York surpasses this location by a long shot!!! Biggest are tasty, Mac and cheese great. That's when you can order them! Very slow! read more

We love this place. We had Jocelyn as our front counter help and she was a delight She read back our order and had a smile on her face as she greeted us EVERYONE is pleasant at this location We find this location to be one of the friendliest locations and eat there a lot read more

Decided to grab a quick dinner at Chick-fil-A tonight, haven't been here in ages. I ordered the a spicy chicken sandwich with pepper Jack cheese and no pickles and a small fry. I was unfortunately disappointed in the chicken, as it was unfortunately rubbery. The fries were soggy too and not fresh at all. Probably the worst quality of food I've had at a Chick-fil-A. The service, however, was wonderful! The drive-thru line moved very quickly. The staff were all very friendly as well, both the man outside taking orders and the lady outside the window handing out food. The service has always been spot on at this location. read more

Chick-fil-A - Spicy Chicken Sandwich and Chick-fil-A Waffle Potato Fries - Fast Food Near Me - San Jose, California

Yikes! What's the big deal with their food? I finally tried out their lunch/dinner menu and I was disappointed especially after waiting in such a long line. I ordered a spicy chicken sandwich with no cheese but drove off with a grilled chicken sandwich with bacon and cheese, no bueno. I ended up eating it because I was so hungry but it wasn't good at all. Check your bag! Also the waffle fries were cold and not crispy at all, I was looking forward to them. The service was good but the quality of food is not good at all. I wont be returning. I would not recommend their business. read more

Chick-fil-A - Ordered a spicy crispy chicken but got this grilled chicken bacon cheese instead. I was hungry so I just ate it. Not good. - Fast Food Near Me - San Jose, California

Negative stars! I wouldn't leave a review if I hadn't had a second instance where a major item of a meal was left out of my order. The first being a whole sandwich!! Both were large orders stuffed into one bag. -_- read more

#taste - 5/5 #portion size - 4/5 #service - 5/5 #value - 4/5 #recommendation(s) - the egg white grill is good for breakfast and the spicy chicken deluxe is great if you enjoy a tiny kick of spice. #tip - download the app! You get birthday treats and points for purchases to redeem; there are even promotions to get free food like Code Moo that is going on right now. #context - I was introduced to chick fil a in sacramento so was ecstatic for this one to open. #like - having been to many chick fil a's, I think the service at this location is great. The operator, Josh, is friendly and personable; he remembered my name which I really appreciated. The employees reflect the standards of chick fil a and they also seem quite happy in the job. #dislike - can't really help it because the area is high in traffic, but it can be tricky getting into the drive thru line and sometimes the parking lot is just packed. read more

Simply the best chicken sandwiches, drinks, fries, etc. We've been to this place thousands of times and it was amazing. The servers are really nice and the vibe was great. This place in my opinion has probably the best foods of all time. read more

the employees are always so nice!!! food tastes amazing. i recommend the chicken sandwich and waffle fries dipped in chick fil a sauce if it's your first time here. SO GOOD. read more

Yum. Yum. Yum! I love chicken filler a it's so yummy! I had the chickey nuggets and good jolly I loved them.

Judging by the hype, special cones for the drive thru and general hysteria city planners exhibit when a Chik-fil-A wants to move in, I was expecting a Big Deal chicken sandwich. Gotta be honest, I haven't eaten at Chik-fil-A since my college years in Gainesville FL too long ago. I don't remember it being hype worthy but I passed by this location today and the drive thru line wasn't more than 6 cars. Let's try the spicy chicken sandwich! And fries! I ate a waffle fry on my way home. It wasn't burning hot or crisp but it was a little undercooked. The spicy chicken sandwich was the big disappointment, it was spicy but more heat than flavor. The best thing I tried was the Chik-fil-A sauce. Chik-fil-A suffered by comparison to a recent lunch from Dave's Hot Chicken. Chik-fil-A is cheaper than Dave's but the food quality made the trade off not worth it. read more

We popped into this place for a quick bite before leaving back to town. We walked in and it was filled with ppl, but we made it up to the line in a short matter of time. Leslie was our cashier and she was super friendly, and greeted us with a beautiful smile. As we waited for our food i watched the employees work like busy bees getting orders out ASAP. I think i saw the manager or supervisor getting orders out too, Marvelous! Our food was delivered to us in a short time and we enjoyed every last bite. Sorry i didnt have time to take pics of our food because we was on the go. Overall it was a nice experience. Thank you! read more

Problems with ordering on the app threw a wrench in my morning. Apparently, after you place an order on the app, you must also select "prepare order" or "check in". Otherwise, they WON'T make your order, nor will they honor an order for breakfast made before 10:30 am. Very frustrating because the app does not make this clear. Not really the store's fault, but their attempt to remedy the situation fell flat because they missed an item I ordered. I had plans after the visit that I was subsequently late for since I had to wait for them to prepare an alternate order. The folks here were helpful, but it's unfortunate they have to enforce their hard cut-off time so stringely. I've seen many reviews for other locations about breakfast, so be sure you ARRIVE before 10:30 am in order to get breakfast. read more

Recently have had a pretty busy schedule and thought to try out Chik Fil A for takeout. The app I used was pretty easy to figure out planning a dinner with friends for delivery. Some deluxe combo meals for a bite. Our dinner arrived earlier than said time and that's nice. My food was good nothing picturesque, I got the deluxe meal with kale salad. Very standard and the chicken seemed really flat like just average, I wasn't expecting much. I mean this is fast food that doesn't really focus on unique items and or flavors. No biggie I had an idea based on trying other trendy chicken joints. Will I order from them again. YES. Just not anytime soon. Good kale salad. Enso forever. +- Chicken menu. Deluxe meal. Not so deluxe. Bland as in boring and not healthy bland, my opinion. Good default delivery, I assume. Mods. "The most valuable possession you can own is an open heart. The most powerful weapon you can be is an instrument of peace." ~ Carlos Santana 2021 Yelp/7 read more

Chick-fil-A - Delivery eta+, packaging organized+, food mreh minus. Deluxe meal local delivery, average fast food 3 stars. :'^/ - Fast Food Near Me - San Jose, California

Workers are super rude, very disrespectful. if i could give 0 stars i would. girls have attitude and are very dismissive. If you need or ask for something you're vet with dirty looks or you'll just be completely ignored. read more