Please note that the 2 stars is for the fact that they do make decent food. I had the lemongrass chicken on rice and it was good. I went with two of my work friends and they loved their dishes too.
However, for out party of 3, our experience was tainted when the server(possibly the owner), tried to kick us out twice - after less than an hour of being served at the restaurant. The gentleman raised his voice and tried to defend himself and embarrass us in front of all his customers at his own restaurant. He claimed that he welcomed my friend and offered a table before our arrival. Our friend was early by 10 minutes and arrived at 12:20 PM. We were only a party of 3 and two of us arrived at about 12:32 to 12:35 PM.
By 1:10 to 1:15 PM, he politely came to our table and asked if we could finish up. We decided to pay for all our food beforehand. There was only one party of 4 waiting at that time and they got a table. He then more sternly asked us to finish around 1:30PM again. There were no signs of any time limit on any of the tables. The second time around he said "6 people were waiting" for a table. I was not facing the entrance but when I looked back, there were only 2 frustrated people waiting, even though there was a table for 2 empty, and an "bar" type set up by the window that could fit 3. Furthermore, there were a few other parties of 2 sitting in tables for 4. He raised his voice when I responded to him that it was the second time he has asked us to leave in under an hour. We had no idea that the restaurant was an "eat n' get out" type restaurant when busy.
I pondered if I was one of those customers that just sit around and occupy a table for no good reason, but, here is some context and comparison. There is a cute Japanese cafe restaurant called Yama Cafe on East Hastings just a block east of Victoria Dr. They have a 1.5 hr seating limit that they post at all times in case it's busy, they enforce it. Cafe Ludica, an Italian restaurant near the Stadium Chinatown area has a 2-hr time limit when busy. Both my colleagues were also offended, and all of us work in customer service and healthcare.
No restaurant I know of, kicks people out so that they can fill another table for two people, just because maybe that party of two did not want to sit at at table for two. Talk about entitled. There were also no posted disclaimers/reminders/messaging, and we were seated and having a meal together there for under an hour. Most small restaurants will not seat a party until the entire party is present. My early friend and colleague would've been happy to wait for us at the bar area until we arrived. If I had to wait an extra 10 minutes for a table, I would not be complaining. Furthermore, may I suggest that parties of 2 sit at tables for 2, instead of tables of 4? Or perhaps sit at the bar? I've done that many times before if it's a busy place. What's the issue?
If you choose to dine here, just beware. If it's during a lunch or dinner "rush" (there were no line-ups outside by the way), expect the risk that you may be pushed out 10 minutes or less after you take your last bite. read more