I had been in the Royal Columbian for a stay and knowing how close I ws to Pho Hong on Kingsway I kept looking for an opportunity to order for delivery, Never used Uber Eats before but after calling the Pho Hong in Burnaby, I decided to give it a try. I have eaten there many many times over the year and never was disappointed. Always good and amazing tastes and quality foods. It is the Best Beef Stew I know of in the lower mainland. However, After I placed my order I was exploring the app and noticed a map of the area showing the Uber driver heading my way. But I was shocked to see it coming from Surrey, not Burnaby where I thought I had ordered it from. I went to the info page to see how this mistake happened expecting to see something I missed. but there was no visible address and I realized I was fooled. I meant to order from Burnaby which is closer than Surrey. I had never eaten at the location in Surrey before and I was immediately worried I was not going to get what I was thinking I was ordering. And I was right. It was vastly inferior to the quality I was so use to when I visited the location in Burnaby. It was salty, yet lacked the flavor I had come to love. The Noodles were horrible, Texture all wrong and they had a strange texture and flavor. The Carrots were few and probably a good thing because they were bitter. The Broth was very lacking the spices and flavor I use to love. and it was greasy. I was so disappointed and I will never order there again. Why Uber directed my order to Surrey I have no idea. But I called the Burnaby location and told them I was very disappointed. They apologized for not warning me, I guess this happens a lot for them. They had been expecting my order but now know my order was stollen away from them. I had not eve known there were other locations. But now I know, I will stay away from all other locations and just visit the Burnaby location where I know I can get a quality Beef Stew like know other around. Poor quality food at Surrey location and deceptive marketing by Uber Eats. I have learned my lesson now. Beware! read more