This company was contracted via my Home Warranty for a pool pump that went out. The guy came out and really didn't do much but clean it out and said it needed to "prime". I had to warranty company back because the pump went out again the next day.
The same guy came back, obviously upset because he had to re-do work. He didn't really do much but replace some PVC pipes and then went on to tell me the pump was old and recommended I buy a new one....FROM HIM, ON THE SIDE, AND HE'D DO IT ALL FOR A FEW HUNDRED BUCKS.
If the pump was bad, it should've been replaced by the home warranty. Well, sure enough, pump went out again, 33 days later, warranty only covers the work for 30 days BTW. Since my Home Warranty has expired I'm pretty much screwed.
All in all, use your best judgment if they come out on a contract. I learned my lesson. In hindsight, I should've immediately complained to Home Warranty about this guy trying to sell me a pump and requested a new service company.
*To be fair, this is a review on the service repair man for this company, I wish I remembered his name, not on the company overall. read more