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H2O Refinement System

5.0 (1 review)
Open Open 24 hours

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11 months ago

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Crystal Water Line

Crystal Water Line

(44 reviews)

Ammar was very patient and professional. He provided all the information and details we had. Even…read morethough we have a very old plumbing system, he was happy to take on the challenge and offered a great deal for everything we needed. The job was completed nicely, and we can definitely feel the difference in water quality after the installation.

I got a new house in Morgan Hill and Ive been wanting to get a water softener but I didnt want the…read moreRO system cuz I didnt want them to drill a hole in my island. Of course I yelped a few places and I had people come to my house and quoted me but I eventually end up going with Crystal Water Line. Ammar, the business owner is super helpful and his communication with me was great! I even referred him to my moms house and she did it too! So I am glad ...he was able to give her a deal! And her house was built in the 80's too! He even brought her bags of salt for the water softener and showed her which I really appreciate cuz shes in her 70's and not trying to have her carry those heavy bags! Good work!! appreciate what you did for my mom. Also the salt bags are on sale at Home Depot so I got the minimum of 5 as he informed me that the tank needs about 5 bags. I highly recommend him! and his services. Hes thoughtful and always answer my text, and I am pretty sure the same questions are always asked but hes so patient with me as it is my first time owning this type of water system. O yes the water has been really good too! so again Thank You!

Ising’s Culligan - If you have a nice coating on your garage floor get used to it being completely torn up after they start dragging their tanks in and out

Ising’s Culligan

(17 reviews)

DONT GET SUCKED IN!!!! You will be sorry if you even call these people. Unresponsive, poor work,…read morerude staff (although Jessica was very nice). We signed a contract in May, and regardless of how bad the service is, they say 'SORRY SUCKER' you signed a contract and we wont let you OUT OF IT TILL JUNE 30th. Thats how they are still in business. They lock you into a contract and then live off of your mistake for 12 months. GO ANYWHERE BUT HERE For water softening. In fact, its illegal in our town, so they remove the tanks and dump them in another city. They should be cited for pollution!!!! And just in case you think I'm the only one, look at all of the other horrible reviews for this company. There's maybe one that likes them. Everyone else gives them 1 star and has horror stories like we do. Well Culligan, you have us locked in till June 30th, (which I plan to find out if we have a way out of) but after that we are gone. And unless you cleanup your act, you will have NO CUSTOMERS and will go out of business. And its your own fault. Did anyone ever address the damage to our house? The poor service? The lack of response from anyone except the lady that answers the phone? No. No one will step up and address the elephant in the room. They just rely on that steady stream of money coming in because they 'lock you in a contract'. Dont do it.....Dont allow them to sucker you into this. Its a travesty. Just read the other comments. You wont want to have anything to do with them.

We recently moved into our new home, and Culligan Water Company was scheduled to remove the…read moreprevious owner's soft water system from our garage. What followed has been nothing short of a disaster. Your technician removed the system and negligently left an exposed copper pipe leaking inside the cabinet in our garage. This pipe should have been properly soldered shut. It was not. As a result, water is now leaking into the cabinet--creating the risk of water damage and mold. This is not a minor oversight. This is basic plumbing protocol that your technician failed to follow. We have made multiple attempts to get Culligan to correct this issue. You've refused. Your team has ignored requests to send someone out to fix what is clearly your responsibility. And to make matters worse, your front desk representative, Gina, has been completely unhelpful and, frankly, rude. Her tone, dismissiveness, and inability to escalate the issue properly are unacceptable and completely unprofessional. We never asked for Culligan's services. We certainly did not expect to be left with active water damage risks due to your technician's failure to complete the job correctly. Repeated attempts to contact a manager or the owner have been ignored. No calls have been returned. This situation is unacceptable. Culligan caused this problem. Culligan needs to fix it--immediately. If we do not receive a resolution or a confirmed service appointment within 48 hours, we will pursue further action, including filing formal complaints with the Better Business Bureau, our local licensing board, and consumer protection agencies. We will also share our experience publicly to warn others of this appalling service. Do better.

The Water Hook Up - More hard water. I need to clean this at least every 2 weeks otherwise it's gets so clogged the water won't spray properly.

The Water Hook Up

(83 reviews)

6 month update: all is going smoothly with water softener!…read more Original review: We wanted to thank Trevor for his amazing help in installing an Eco Twin 2.0 in our home. Our water is night and day better than it was before. I can drink from the tap with no mineral taste. I can wash my hands without a gallon of soap. I can rest easy knowing my home's plumbing is better protected. The price of the full install was very reasonable and Trevor made scheduling easy. From start to finish Trevor was super helpful and easy to work with. He made an initial consult visit to make sure he knew the house layout and all the materials he would need for the install, and then came out a couple of weeks later to install the unit. One thing I liked is that he is also a licensed electrician, and was able to pull wire directly for the unit and he even installed a new, unused outdoor outlet near the unit solely for our convenience and use. This shows an attention to detail and quality that I really appreciated. The install went smoothly and Trevor gave us a nearly one hour long in-person training on all the things we need to know about owning the water softener. He allowed us to record the video which gave us a ton of peace of mind. Within the same day our water was vastly improved. We also received a followup call from Brenda, one of the owners, and she was very helpful and friendly. We are very grateful to Trevor for his time and help and are loving our new system!!!

Great job with the water filtering system, 2 years after - everything is going well! They also…read moreoffer annual maintenance services which is quite helpful.

Healthy H2O Systems - Our system

Healthy H2O Systems

(62 reviews)

Steve came out and explained in detail the system that he provides. We obtained several quotes and…read morewater was tested by all. Steve was extremely knowledgeable and was able to answer all my husbands questions that he threw at him. Despite having a hiccup with the trailer (flat tire) the installation was still completed that day. Have had the system installed for a week and noticed an amazing difference in the water. My skin no longer burns on a daily basis from the chlorine. Thanks Steve.

Steve came out and provided on estimate. He didn't a water test on site as well. This was the only…read morestep the competitors didn't provide. However. It was the equivalent of a small vial pool chemical test. Which is fine. But it's a drop of this. A drop of that. It did not seem like the most scientific water evaluation. All that said, Steve was friendly, seemed honest enough and his pricing was moderately more competitive. We were not interested in a system that requires salt. This company provides a solution that's straight forward, low / no maintenance (it flushes itself) and will last a good amount of time hopefully. We moved forward with Steve. His son Dalton did the installation a week later. All went well with the installation. So far we have not used the system a great deal but we are encouraged by what we have noticed so far. Based on the up front experiences and process so far we would recommend this company to others for consideration. All said

H2O Refinement System - waterpurification - Updated May 2026

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