Located on the Danforth right above the subway line is definitely convenient to get to however not enjoyable when you hear the rumbling of the subway every minute - literally. It's supposed to be a sensory deprivation experience and I definitely was not able to relax and enjoy it. The crappier part was when I was asked how my experience was from the reception I was honest and said I was disappointed. I was not able to relax fully and basically cut the float short to half hour - I explained why. I was told ... "well the time of day, being that it's rush hour probably did not help" & "we are talking to our contractor to figure out a solution, maybe put the pods on something". Then they happily took my money. So customer service - 0, experience - 0 read more

I had exceptional customer service experience with one of the owners, he was incredibly responsive to my inquiries and quickly resolve a booking issue. H20 Float Spa has a friendly and clean environment. The atmosphere was great. There is the option of no music, nature sounds, or soothing music. Would visit again with my boyfriend to float together as I was not disappointed. There is the occasional rumble of the subway but it is not as terrible as what some people make it out to be. read more

Great experience - but don't think I'd do it again. I went on a Saturday night with my fiancé in the joint tub - we are both pretty tall people, so I was worried the tub wouldn't be big enough, but we fit JUST right. First of all - the spa itself seemed pretty clean & spa-like - soothing music, warm air, and nice smells. I was a little confused as to the change rooms - I thought they would be connected to the room with more privacy, and not just a change room for all the women and all the men at the facility. Maybe they should time the floats so people don't run into each other? It's literally just one open room so if another person happens to be in there and you are shy about changing then there is no where to hide. Their robes were comfy - mine definitely had a small hole in it, but looked clean otherwise. I don't know if it's just me, but the whole float experience wasn't as relaxing as I had imagined - first of all, there were clearly still used cups in our room from the people before. They don't clean? Secondly, the shower we had to use before going into the tub was lukewarm at best. Not even remotely warm I should say - the air was warm in the room which probably made it seem extra cold, but honestly we stood there for like 5 minutes turning it both ways trying to make the shower warmer but just ended up braving it. Personally, it took me a bit of time to relax, I keep getting salt in my eyes and up my nose - I probably spent the first 20-25 minutes just getting comfortable. It may have been a different story if I was in the pod though. The tub had lights you could change colours, I found them a bit distracting after a while and just turned them off. It would have been nice if we could have changed the soundtrack - it was the same "nature" sounds on a loop for the whole time. Near the end, the bath started feeling a lot more lukewarm and I kinda just wanted to get out. Our shower was a tiny bit warmer than before, but still uncomfortable after a nice warm bath. They gave us a clementine? And some ginger tea afterwards - the ginger tea was amazing!! Clementine, I was just confused and it was not clear exactly why a clementine was chosen as the after bath salt snack? But anyways - it was an interesting experience to try once, but I definitely don't think I'd do it again. read more

Great staff! Beautiful inside. Had a float for the first time a couple weeks ago and it was awesome! very relaxing... Highly recommend it!

I have been to 4 different float locations in Toronto. Love floating but this place feels you are in a real " country spa " By the time you take your shoes and coat off and walk to the hallway it really feels you are in a relaxing spa. I see the point one person made about the noise but being on the subway line has other advantages :-) The effort and attention to details in this place is wonderful. From the comfy robes to the fruit bowl, Nespresso machine and relaxing lighting while you wait. It is all good taste and great customer service. read more

I've floated twice - in a pod by myself and open concept w/ my bf. I wasn't as relaxed the first time because the whole concept was so new, so different that it took a while to shut off my brain and focus on.... nothing. If I were to go back by myself, I would choose the open concept as it felt like there's more room to stretch out your arms. You can choose to have the multicoloured lights on or off. I found the nature sounds in the pods at a better volume than the open concept, especially when you have the ear plugs in. I'm not sure if this is something the front desk can adjust. My only suggestion is to have a more private designated lounge area after the float. They currently have a little seating area w/ a divider beside the entrance where you can have ginger tea/coffee while watching beach-y scenery on the TV. read more

The atmosphere was lovely - very clean and soothing. This was my first visit to a float spa, and the staff made me feel very welcome and took the time to explain everything and answer all of my questions. It was a thoroughly enjoyable experience and I will definitely be back! read more

Clean place & friendly staff. I had seen a lot of videos on youtube with people saying it was "life changing". I had it built up so much that it was a bit of a let down. Yes, it was super relaxing, but I don't think even the price point of $49.99 (reg $69.99) is worth the money. lf the service was priced around $25-$30 I think it'd be more reasonable. Also at this location, you will definitely hear the subway trains, or at least feel them vibrating, every few minutes. You could select what sounds/music you wanted to listen to but it was very hard to hear. Glad to have at least tried it but won't be doing it again. read more

Great massage and float yesterday with hubby at H20 Float Spa for an early Mother's Day gift. Awesome experience and it felt like we were floating on air! We will be back for more, Jiulia & Angelo read more

Always stop in when Im in Toronto.Friendly staff it's so relaxing to float and the tea and tangerine is a nice touch.

My boyfriend took me here and we got the couples ultimate relax package, it was an amazing experience and I am not easily pleased. Our massages were done by Lorna and Joe they gave us the best massages we've had to date. We can't wait to come back, and I have already recommended this place to my friends. read more

The place was very clean and chic. Staff was helpful. It was an experience I never had. Once closed the tank it was absolute darkness and silence and the only sound is your own inhale and exhale that you can listen to your inner body; the last 20 mins you can reaches to theta state. The very first feeling was in my arms seems like got numb and when i decided to move them they were hovering around me. i was detached from everything so even a slight touching of my toes to the side of the tank was an strange feeling.Not being able to figure out a feeling that I was slowly turning in circles -- an impossibility in the tank due to its size, but a convincing sensation nonetheless..You should do it yourself its hard to explain. I had a very possitive experience; my shoulder pain is much better now. I will go back again. read more

I second Daniel J.'s review - the subway kills the floating experience. I'm an experienced floater and while they have every other detail down, the owner clearly did not float before opening shop. They could've at least put the floor on springs to dampen the rumble that you feel in your chest / head / water that snaps you out of whatever meditative state you were in. it's too bad; it seems like it could be a nice shop otherwise. The other detail was that the environment was *not* completely pitch black - there was a tiny little green LED on. These are little big details, but they matter. I won't be back. I'll keep going to my usual off the TTC shop. read more

Customer Service: 0/5 Staff Mindfulness: 0/5 Decor: 4/5 I was disappointed, it felt like a waste of time and money. I wasn't using a groupon - paid full price, and there was no attempt to improve my experience as a customer. The space is beautiful, but the pod room I was in was horrible and the staff could use A LOT of training. I expressed that I preferred to take my purse with me and change in my room, instead of the change room. I don't want to change into a robe and walk through your establishment to my room in just a towel. The woman who I was speaking with insisted that I change in the change room because "that's procedure". We had a little back and forth before she allowed me to do as I asked. The response I would have liked to receive should have been more along the lines of "Of course, whatever you're comfortable with. Have a seat and I'll bring you to your room shortly", not attitude. This was not a good start to my float. I was unable to really relax and get into my float because every few minutes there was a blast of music, rumbling of engines, and vibrations from the subway. I had earplugs in and that didn't make a difference. I only ended up staying in the pod for 40 minutes. For meditative purposes, mindfulness, deep breathing...it's hard to maintain focus and relax with all that noise and vibration. When I was paying, I expressed to the gentleman at the counter that my experience wasn't great. It was very distracting with all the loud noises from traffic and I wasn't feeling relaxed at all. He shrugged and said he'd pass it onto the manager. I have not received any response to my feedback email. read more

I have just completed a year of monthly floats at H2O Float Spa. I have always found the staff friendly and informative and the premises very clean. I initially started with the floats to assist movement in my neck and shoulders due to osteoarthritis. The body needs magnesium and you will get your full dose here. I agree with everyone's comments about the subway train sometimes being disturbing, but as my sessions went on, through creative processes I barely notice it now. I enjoyed the ginger tea and small orange afterwards, as I found being a diabetic my blood sugar levels would always drop after a session. Last month there was no orange .. just the tea, and with my treatment today there was no tea either. I am not sure what happened but perhaps these perks are no longer available. I preferred the pod versus the open tub. I have to open the pod every now and then to let some air in, as being in such a small space your body can really get on the warm side. This seemed to work just fine for me but a few months ago I noticed that opening the pod suddenly would turn the room lights on. Another distraction! It was so much of a distraction that I thought my session was over, got out showered and went to the front desk where I found out I had only been floating for 20 minutes! Jason was so kind to put an extra float on my file. To customers that worry about the noise of the subway train, there are ear plugs provided and I suggest using them. Also to keep the salt water out of your eyes and nose, I suggest blowing up the neck pillow that is provided. I only started using the pillow a few months back and boy does it make a difference for the apprehensive floater! You will be more relaxed not having to brush the salt off your face every few minutes. All in all, even with the days where I felt slightly edging during the session, I always felt super refreshed when leaving and had great sleeps afterwards. read more

Love love love this place!!! I'm so relaxed when I leave its sooo Zen-like. The staff is amazing and the products are wonderful. I'm so addicted to this place!! My skin is softer, I sleep better and it relieves my aching muscles! Wish this place existed earlier!! read more

I did the couples float recently and it was a great experience! My fiance and I felt amazing afterwards and we will definitely do it again. I recommend doing it in complete darkness and silence. The staff was extremely friendly as well. The only complaint is you can sometimes hear/feel the subway underneath but it didn't ruin our experience. read more

Another great massage with Sai last weekend. She's the best!

I had a lovely visit. Even though I rushed in and signed the papers and frantically changing in a rush as my partner and I were running late. I did however relax quickly once I was submerged. I have floated before so it wasn't a new experience for me. I loved the lights in the tub, although I turned them off after I was comfortable. Something that was unavoidable but it did bother me a little was hearing the subway line. Overall I really loved it and I would definitely go back soon. read more

This was my first floating experience. The facility was nice, and the staff was friendly. As others have noted, you do hear the subway rumbling by. I don't know if this had any impact on my experience, but it's noteworthy. read more

This was my first floating experience and I found it very relaxing and meditative. The staff and facilities were very welcoming and professional so I recommend it for anyone looking for some serenity in their life. read more

This is my second time at the H20 Float Spa. It's fairly close to where I live which makes the venture quite painless. Let's think about this, when you are in a sensory deprivation tank 2 very important things should be top priority for the business. 1. The water should be at exactly your body temperature such that after 10-15 minutes you climatize and can't separate your body from the water. 2. The room should be completely silent such that you can relax and space out. This is the second time the water has been far too warm which of course is comfortable but not scientifically how a tank is supposed to be. Secondly, and unfortunately not fixable for the business they are located directly above the subway line. Expect every 3-5 minutes to hear rumbling below you at an incredibly audible and distracting level. You go to a tank to space out and if the business cannot deliver on that it's absolutely not worth your time. Try Float Toronto instead. read more

Very high standard services. Minus one star because of the subway noise every 3 minutes, but otherwise very good enjoyable and relaxing.

Very friendly and accommodating staff. Private rooms were very clean and modern looking. I particularly enjoyed the open concept tub.

I first heard about this new spa through my managers at work and decided to take my boyfriend here for our anniversary and give it a whirl. What better way to spend the day than to be in relaxing waters! I wasn't very keen on the idea that they don't clean out the water after every session. Although, it has said that the water is filtered and sanitized, and being in such large amounts of epsom salt, it would've killed all the bacteria. They have two choices, the single pod suite (that allows you to close the pod completely) and offers and the couples' suite (that is like a miniature pool), which are completely sound-proof to allow you to find your state of "zen". We obviously went for the couples' suite, which had about 10-12 inches of water and 10,000 pounds of epsom salts. Once you get into the spa, we were asked to change into robes and slippers and walked into our treatment room as our hostess thoroughly explained everything we needed to know about the floating session. We started off showering off using their very nicely scented Soapstone products (shampoo, conditioner and body wash) and then slowly slid into the pool for our floating session. There was the option to leave the lights on or turn them off completely so you are in a pitch black room. At first, I found it was hard to relax and any movement in the water causes you to move around the pool but once you do relax it was euphoric! One thing to be cautious about is getting water in your ears and salt water in your eyes. Remember to use the earplugs they supply you and the water bottle to rinse your hands before touching your eyes. They also give you the option to use blow up pillows that help give your neck some more support when floating. After floating for an hour, we showered off afterwards and walked back into the change room to find water, a cup of ginger tea (which was delicious) and a piece of chocolate for the both of us, which was a nice gesture. All in all, it was a good one time experience, that left both our skin feel baby soft and relaxed. read more

Overall a cool experience. Wanted to try something new to relax from the daily grind. Staff were running around and rushing, it felt more like a visit to a fast food restaurant rather than a spa, until we got to the room with the couples pool. You can adjust music volume and the lighting. Water temperature was just right. Floating experience - superb! You don't realize how much salt is in the pool until it's crystallizes on your face after just one touch. Star was taken off for rushed feeling when checking in and being shown around. read more

I was gifted the Cloud 9 package - 60 min float and massage and I must say I feel like I'm on Cloud 9. I'd been interested in floating for some time and it was a really great experience. There are different options (pool vs pod, lights on or off, music on or off). The 60 minutes flew by. The facilities were very clean and everything I need was provided (locker, robe, slippers, ear plugs, etc). If you don't want to get your hair wet bring a swim cap but they might have something there - just ask, the staff are great. There is a shower in the float room with shampoo/conditioner/body wash - all unscented. Outside the treatment rooms is a nice sitting area with water, tea and coffee and magazines. The massage was professional and relaxing. I will definitely go back again. Easy parking not the street or Green P behind. Plan at least 3 hours for this package. read more

I'm amazed at what the basic act of floating can do for you. I only wish it was closer to home so I could go regularly. Clean, quiet and friendly. Great experience and worth every penny read more

Went for the first time with my partner this weekend. The entire experience was great - customer service was excellent, and the facility was very clean and comfortable. The open concept float was a great experience - it took a while to finally relax, so I'll have to go back and try it again. The RMT's were very good and professional. read more

WATCH OUT FOR THE CANCELLATION POLICY. I had been to the float spa over 10 times and enjoyed the experience but I will never go back. The cancellation policy is 24hour notice and they will charge you full price even if you cancel 20 hours before your appointment ($180 in my case that would have otherwise been covered by insurance). Attending the float spa is not worth the risk of having to cancel because of a family emergency etc and having to pay full price for no service. read more

There were many pros - in particular the massages. My group couldn't say enough about both massage therapists we had - and we're a picky bunch. The float experience was good but could have been better - downside: lighting, shower was awkward, slippery, didn't really explain at the outset what was happening to us newbies, super small change room; plus - very nice facilities, lovely staff, ginger tea, waiting room, fluffy robes. read more

Great experience! Perfectly clean, everyone was very nice, explained the whole process. I keep buying these as gifts for people now too. Unique and enjoyable. read more

Great experience. They really made my wife and I feel welcome, and the open concept experience was great. Really loved the feeling of being in the magnesium water. The subway sound wasn't a big deal, though I do wish the water was a little warmer, and you could turn off the ambient sound of water gurgling in the tub. I would definitely go back!!! read more

Loved the experience, it's what I always hoped to get out of Body Blitz when I went there. The staff were very friendly and knowledgeable and were quick to answer any questions I had. The floating itself was a wonderful feeling. I've never felt weightless before and it was so comforting on my tired, stiff body. I left feeling taller, blissed out and rejuvenated. Will certainly be back. read more

I will never do this again. I had the displeasure of spending $60 (the discounted price) to hear the subway trains' amplified roaring under water and vibrating my tub every 15-75 seconds. I had an hour to count. If you think the spa music can be heard over this jarring metallic grind, you will be sorely disappointed. Also, the change rooms are open concept, with enough room for 3 people to change at once, and being the fourth person to walk in I can tell you you'll be on top of each other trying to maneuver around, or you can huddle in the corner in front of the floor to ceiling mirror and have people watch you change in the mirror, as was my experience. I decided to wait two days before I wrote a review so I could give myself time to relax and remember any positive experience. None came, and I'm still angry. Stay home and draw a bath next time you consider the Danforth Float Spa. read more

This was a terrible customer service experience. I was told that I would be able to put my float credits (from a gift certificate I received) toward a massage when I inquired via phone and face to face on two occasions, so I booked a massage with them. When I went to pay after the massage, they told me that I in fact could not use the credits and was asked to pay for the full amount with cash and to give the float credits to a friend if I didn't want to use them. I paid and left because I didn't want to cause a scene in front of other customers and emailed my complaint to them a few days later. I never heard back from them! The annoying thing is that I never would have booked that massage with them if they had given me the correct info in the first place, since I have a regular massage therapist that I go to. What's more, because their massage was so expensive, it was over the amount allowed by my company benefits so I wasn't even reimbursed for the full amount. Don't call yourself a "spa" if you can't even bother to train and educate your staff on return/exchange policies and if you can't offer spa-quality customer service. And if you can't bother to return an email from a customer with a valid complaint. Very disappointing. read more

This was our second time doing the couples massage and float package. Floating is a very unique experience that I recommend everyone try at least once. I will say that floating with a partner in a single pool is very, very, very different that floating alone. [If you know what I mean. ;) ] Although both are extremely good! For the truly "sensory deprevation" experience, I think H20 Float Spa needs to improve on a couple of things. First, the sound acoustics of the couples rooms need to be improved. I cannot speak for the single person tanks but in two of the couple's rooms (We have been in the one with the green lights, and the one with the purple lights), you can hear the outside environment, including cars on the street.) This is even with the ear plugs they provide. Also, our first time going, there was a problem with the lights. We could not turn them off (The room with the purple lights). This time, when we asked how to turn off the lights, the attendant said to call her on the intercom and she could turn them off. So perhaps that is no longer an issue with the purple lit room. I do not know. While $330 for 2 hours seems like a lot, and many people may not be able to afford it, I think the price is reasonable. $110 each for a one hour massage is pretty standard I think and if you have insurance, a portion will be covered. The $100 for the the hour float tank, is reasonable, but could be even more valuable if the noise issue was corrected. read more