Great Service - Scott J was friendly and efficient! Enjoyed meeting him - thank you Scott!

This store has the rudest front end people . Today I was in the 25 item you scan line. The young lady at the register did not say a word. I said "how are you doing today ? " crickets. She was annoyed and I'm not sure why? Then she proceeded to drop a bag into my cart that had a can of beans in it ? I asked her " are you ok ". I thought something was wrong. She fired back " are you ok ?" I'm 71 years old and she had zero respect. The front end manager came over , dismissed my concerns and told this young woman. " Don't worry about it. " HEB hires people with zero customer service skills. Train wreck. The ship had no captain. read more

We were temporarily assigned to work in Vegas, and almost as much as I missed my friends, I missed H-E-B. Coming back reminded me why--this is the best H-E-B. The pharmacy staff are genuinely kind and helpful, checkout is always swift, and the deli counter service is amazing. The product selection is unmatched: pimento cheese dip (A+), Thai basil, sweet basil, Spanish and Mexican chorizo, bok choy, fresh-squeezed lime juice, and an impressive variety of organic flours for all my baking needs. And don't even get me started on the caramel walnut apple pie--absolutely dangerous. I've bought giant tubs of cheese here without a second thought, because this store just gets it. This H-E-B has completely ruined me for other grocery stores. Nothing else compares. read more

H-E-B is already gigantic but H-E-B Plus! is gargantuan. This grocery store even has an entire section for grills, smokers and hunting blinds! As a Celiac who doesn't live in Texas, it's pretty common to be told, with disdain, that my disease isn't restaurants' problem, so if I need gluten-free food when travelling, I should go to the grocery store. Gluten is a protein that is found in wheat, barley and rye. Surely a lot of Mexican foods should be gluten-free in Texas, right? Wrong. It's a cheap filler in nearly everything or it's cross-contaminated from being fried in the same fryer oil as gluten-foods. Unfortunately, unless you have a full kitchen at your disposal, it's still really difficult to eat gluten-free even going to a giant grocery store like H-E-B Plus! None of the premade foods are marked gluten-free at this gigantic store, including foods that should naturally be gluten-free like tamales. I ended up with a kombucha, chips, and some potato snack called Pik-Nik. I'd really love to be able to safely eat a premade salad or tacos on the go and not have to rely on chips and yogurt. As far as non-food options, if you're in need of Texas themed housewares, this is the spot for everything from Texas-shaped cheeseboards to pillows to candles to cowhide coasters. Visited: December 2024 read more

H-E-B plus! - Outside entrance. December 2024 - Grocery Near Me - San Antonio, Texas

Heb needs no introduction in the San Antonio area, but if you're looking for a clean very efficiently set up great customer service and of course you know the prices are gonna be good because it is H-E-B. Then this might be the location for you. I know this is my H-E-B. I love the selection of all the foods, and I can't help but enjoy the service and ambience That it has the offer. Come check it out. Tell me what you think. read more

H-E-B plus! - Grocery Near Me - San Antonio, Texas

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We love HEB!! They have a great selection! This is a very busy store and is kept very clean and organized. I'm always able to get in and out pretty quickly. I would love it if this location carried Siete potato chips & Lesser Evil popcorn. read more

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This is a review of Penny In the butcher shop. I went to the the H‑E‑B on Bulverde and asked for assistance from butcher to cut a pork chop 2" thick and he said he could not. So I left. I came to this H‑E‑B and asked Penny if I could get a 2" pork chop, he said yes every store will special cut. I said oh really, this is the first store that has said they can. Penny cut me 8 gorgeous thick juicy pork chops. This is now my favorite and only H‑E‑B stir that I wi shop at. read more

Nice and clean store. Can always find what I need. Not too far from the house so it is very convenient to go to. Hot foods are always very good and they have a bunch of options. Employees are always friendly and helpful. read more

Best best best supermarket! I love this location, I always do curbside and they never fail me.

This place is a great example of what all grocery store should be. We came here for later in the evening to stock up on some snacks. They have a great variety of food, wines, beers & other beverages. Their bakery had some items left over & so did the deli. We loved the lay lot of the store & it was easy to find everything we needed plus a few other items. read more

Never disappoints with the breadth and freshness of the products at H-E-B. It's also a great place to do a little after dinner walking. read more

I love this HEB. I wish every company had employees that are as friendly and helpful as this location. The produce is top notch and always well stocked. I consistently buy marinated poultry in the meat department. I buy so much of the HEB made pimento cheese they probably have to consistently make more. It's addicting. The parking lot and store are always very clean and I've always had a good experience. I enjoy coming here on the weekend and trying all the different wine and food. read more

H-E-B plus! - All the marinated chicken is so good. - Grocery Near Me - San Antonio, Texas

The $7 sushi Wednesday selection was the largest I have ever seen. This H‑E‑B is really nice. Saw this on the way out. They even had sake in a juice box. read more

Great service and first time trying curbside pickup. Everything went smoothly and staff was the usual super friendly way as you expect. It's like a super well oiled machine read more

H-E-B plus! - Curbside pickup - Grocery Near Me - San Antonio, Texas

I'm a Stone Oak business owner and share the strip mall with this HEB. I've been a regular here for eight years and consider this store my home. Yesterday, my assistant manager and I were having lunch in the dining area, like we do pretty much every day. A middle manager and his group of cronies at the next table over accused my assistant manager of stealing soup. Soup. I spoke up for and defended my colleague. That manager humiliated us and made my AM search for his receipt in front of everyone in their very public eating area. I understand policies like this. That's not the issue. It's how we were treated. They talked to us like we were two-bit street punks, and they were state troopers. They were condescending and rude as hell. I will be forthcoming and say my reaction was less than professional. But they started this. No customer should be made to feel this way. I am humiliated, and I feel unwelcome in a place I frequent every day of my professional and personal life. Many of the staff here know us, and some are even clients of ours. We even considered opening a location inside this HEB. I did get to speak with a higher up staff member, and he was gracious, while I was very upset and rattled. But i was told nothing would be done about this. We are owed an apology, at the very least. My AM certainly wants one. I was informed that it is HEB's policy to "not apologize" for incidents between staff and customers. I get it. Lawsuits can happen if you admit fault. But gentlemen, we're your long-term neighbors. It's a day later, and I feel hesitation when I think about going back in there. We're not going to get any apology. You're a Texas juggernaught, and we're just some flyspeck shop in your orbit. I know that. We're likely going to get dirty looks or harrassed by these "managers" if we go back in there. But I want light shed on what happened to us and the behavior of those you have in charge. You've taken my peace, and I don't feel safe in your store. I don't know where we go from here. Sincerely, Jim Gallegos, owner/ operator of Rebel Rebel Men's Grooming read more

Today 3-21-25 I just got back and before going to HEB I was in a good mood after leaving not so good. I was smiling went to get some crab and saw a good deal. The guy behind the counter white guy heavy set guy rolled his eyes passing me up no hello, or hi, or I'll be with you in a minute. He walks over to the far side of his area upset walks up looks pissed he has his first customer of the day nobody in the store yet. He just says what do you need, I was like wow. So I say I'm sorry I interrupted you ( he said nothing ) so I'm apologizing for his attitude . He packs up my crab and tossed it on the counter he says nothing, I say thank you he says yeah still pissed. How these people get to continue to work with customers is beyond me ? He needs to be stocking with no customer interaction. I was told by a HEB manager how is it these people stay and he said it's a high turnover job it's easier to keep them wow. Please HEB do better with customer service, I spend all my grocery money on HEB ( I'm starting to think Walmart now ). read more

Had groceries delivered yesterday.. How in the world have I not done this before?!?! It was so nice to pick out what I wanted, pay and be done.. I got a text when the groceries were on their way and then another when they were delivered. I'm definitely doing this again read more

I don't care what anyone says, H-E-B is the best grocery store in the United States! This is all! read more

H-E-B plus! - Grocery Near Me - San Antonio, Texas

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If you love the mall! Sephora, Ulta or Mac! This is the place for you!! Their beauty and cosmetics department is like non I've seen before! They even have a little boutique inside! read more

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I have berm waiting 2 months for a reply on a certain If this company can order a different version of a certain product they have. I have spoken with many managers at this location. They keep telling me " oh we will call you." Never a call back like they said they would. The managers themselves are rude. The vendors selling the products are completely rude. The people working at this location are just completely rude as a whole. Please bring in a different chain to compete with and remove heb from royalty of San Antonio. They really never have any good deals. read more

Very good location with pretty much everything. This HEB plus can get pretty busy!. Unfortunately it doesn't have the BBQ or Chicken Restaurant like some of the other units. read more

The last couple of years I have generally moved away from HEB preferring Trader Joe's / Whole Foods and Costco . I had used delivery when I was traveling a lot for work but gave that up due to rotten produce and wrong items showing up. We stopped by this weekend as it is the closest to home so we could grab some items for dinner - Big mistake as 2 hours later we had to return with rancid items. We bought some seafood which honestly we should have returned within minutes of getting in the car as it was clear the smell was off. It was completely rotten and inedible ; but when the pricey IPA we had bought was also skunked - it was time to return to the store. To be fair to the store they processed the return immediately and were appalled that these items had been sold. They immediately ordered the rest of the beer off the shelf. Obviously turnaround is quick on your every day items but the problem is the specialty items: Unusual tropical fruits, fish that is not salmon or talapia , beers beyond Bud and Coors; are going to have a more limited audience and therefore need more quality control to verify that the products sold and fresh and fit for consumption. However I will say their garden center is amazing - always helpful staff. And they resolve issues right away store wide! read more

My typical HEB that I go to in the area. Its very large and open which is nice. Typically take about 1 hour to do shopping for the week or 2. Suggestions- parking lot is sloped pretty good be mindful of that and they don't have a gas station. Moose Out read more

One of my favorite H-E-B locations. Only down size is their register system is similar to Walmart. They have tons of them but only a few open. Expect long lines, self check out is 10 items or less, there's also 15 or less registers which are almost always open no line. Anyone who is familiar with H-E-B knows you most likely will have more than 15 items. It would be nice to have more cashiers open with no limit to reduce long wait. Parking is nuts here, early morning or late evening are the best times to shop and avoid big crowds. read more

HEB is a supermarket. Prices are fair. Staff is good. I highly recommend this place. You can find anything you want. read more

H-E-B plus! - HEB - Grocery Near Me - San Antonio, Texas

Cody helped me and my husband out in the beer and wine section on 6/15. He was super pleasant and nice!!

A must see. Disneyland for adults, a one stop shop for sure. A glorified super Walmart and more. Forget downtown tourist attractions, this is worth the trip, there are many around the area but this one is a "HEB plus" Gluten free aisle, a small but better than nothing vegan display. Love the cafe, you can have a salad bar, deli or I just bought GF and vegan items, paid and sat here to eat. Had to get more shopping done. If you can get in and out and stick to your list, you must be a blind single man. Hats off to you Seriously, a hard place to leave without breaking the bank read more

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This H‑E‑B is terrible. Like others mentioned in here be careful with prices, I have caught them charging different prices several times. They seem to have way to many managers and not enough actual staff. Every time I go in in the morning there's managers standing around everywhere, in the way sometimes just watching the few staff they have trying to stock things. Also keep an eye on dates, they are really bad at rotating stock. More than once I found expired food, and not just by a couple days, at one point it was a month out of date. read more

So I will start with I love HEB but come on I've been coming to this store for the past 10 years never had any problems until more recently.... I understand new managers and new people to train and add to the store , but geezzzzzzzzzzzzz !!!!! This is the what 3rd maybe new manager in the past 3 years ... they put ALL the newbies on the registers and as baggers because I can tell you they are not doing it right ,my last 3 visits I've had stuff smashed bags breaking due to over stuffed or not double bagged ugh gets old maybe need to change H‑E‑B locations. On another note i love how they have almost redone the entire store except for the nasty bathrooms!!!! GROSS!!!!! read more

This is my go-to grocery spot as it's near my place and by-golly do I love it. Not only can you find all of your HEB staples; however, they have an electronic section, boutique, and a few other sections that aren't found at a typical HEB. They offer hot foods and a salad bar which is nice when you're on the go! It's very well maintained and plenty of registers to cash out of. Their organic and premium items is plentiful and you can appreciatte the varitety they offer including their olive bar. My favorite part is their deli and gourmet cheese section and this is probably one of the few locations where their pre-packed meats are high quality and a wide assortment. You can find pre-made meals that just need to be warmed up and they even feature those pre-packaged meals like Blue Apron here. Feeling lazy and don't want to go inside? Utilize their Pick Up services. read more

I asked for some octopus at the seafood section. The employee weighed the octopus in a wrong price. It was $14.97/ pound but he put in $17.97/ pound. As soon as I noticed, he quickly disappeared. I was waiting there for like 5 minutes him to come back because some other customers showed up. He looked at me without asking me what I need. I asked him politely to check the price. He changed the tag and said to me, 'you saved a dollar!' How rude! It was his fault not to put in the right price, and without an apology, he also humiliated me. If this is the way your store treated customers, I don't think I will ever shop there anymore since I have so many other choices! read more

I started with Curbside which has been a great experience. The orders are ready when requested and rarely have an issue. They follow the directions like baby spinach "7 days into the future" or no subs on whataburger ketchup. I have started using the delivery the past few weeks. It has been just as successful an experience. read more

This is the best HEB of all time. Like, Idk if corporate hosts an award show for best HEB, but they should just so they can give this HEB an award. It's never dirty, Employees are never rude, it's always got everything, and the MAKEUP DEPARTMENT!!!!! I love the freaking makeup department. I think they're under construction right now and I genuinely can't wait to see what they're building next! I'd go here before Target or Walmart ANY DAY!!! read more

We shop here almost every week. I generally have no issues with HEB. However they are in the midst of relocating products to other places within the store. They do this every few years but it is something I hate. I understand why they do it, to expose you to other products you may not ever see etc. Most of us are creatures of habit. I plan on buying the products I am familiar with almost every time I go. If you want me to try a new product try making a display with maybe a sample person there to try it out. Don't relocate the entire store, that's insane. Maybe the fact that HEB is nearly the only game in town that they get a little arrogant in pleasing their long time customers. They now have an app that allows you to make a list and it will self arrange to the order they come up in the store if you enter through the produce area. Well it didn't work for me and it was all out of order. None of the 'experts' that work there were even aware it was supposed to do that. Just made finding my regular items even harder to find. That store it too big to wander all over it with a random list. Maybe it will update once the changes are over....but when? No One Knows. read more

Overall, we like HEB and most of the products they offer. Curbside service is great, but they often limit your online selections so buyer beware. Also, their prices are often higher than Walmart on national brands. The reason I'm even posting a review here is that I see HEB has removed reviews from their online shopping website. That makes me a little wary because of their heavy marketing for their own brands. So, because of previously available reviews, I bought the highly recommended HEB Bravo laundry detergent. At first I liked it, but I eventually realized the texture left a slightly gummy residue in the washing machine dispenser. Then I noticed a big difference in the efficiency of the detergent when it came to deeper cleaning. Due to the high cost of laundry detergent in general, I wanted to help others know of my experience before choosing which is right for them. read more

How is that this large H-E-B is out of their H-E-B brand of tortillas at the bakery??? It's Sunday and before 4pm! I've been to this store a few times in the last 4 months and have been disappointed due to their lack of inventory when needed. Is there a quota of tortillas per day? And stocking merchandise per day too?? read more

During Snopacalyse I was charged nine almost $9 for a case of non-premium water. stupid me didn't notice it until I got home and checked out the receipt. But I needed it so I couldn't return it. I made a complaint to the attorney general's office never even got an email back. HEB prices are too high. I go to Joe V's which is anHEB outlet when I'm in Houston. I love them. they are so fairly priced. They don't have all my little odd gourmet what nots but I stock up on common items. They have rice rolls that are amazing like most H-E-B's. I love Kim bop to death. The store cashiers are so well trained if you're in a line of 10 people you'll get through like three stories on Google News and that's it. The store is well stocked the produce is awesome. They have six Bolios huge Bolios for a dollar. here's another example a gallon of orange juice is $3.47. What the heck. Joe V forever!! aesthetically The store is kind of warehouse looking but things are very easy to find they don't move stuff around every other week. Wish San Antonio had one. read more

This is my FAVORITE H-E-B. This isn't the one that's closest to me but I don't care I prefer this one over all of them. It looks so nice and welcoming inside and the store is big and spread out so you never feel crowded. The lights are slightly dimmer so it's not all in your face like some grocery stores. The deals here seriously cannot be beat. They have coupons spread out all over the store and you save so much money. I never have to wait very long in line when I check out which is very refreshing. They sell Lily's chocolate bars and zevia drinks which are my favorite thing and are hard to find at other stores so I was very excited about that! I got some sushi the other day and it tasted better than what you get at a restaurant. Needless to say I absolutely love this grocery store. Only one I'll go to now. read more

Be careful in this parking lot! There are a lot of blind corners, unmarked intersections, and hills/angles making it hard to see and maneuver. The staff and selection is always great, this is one of my go-to grocery and errand spots. Live pretty close and love that this is an H-E-B PLUS read more

Really nice and gigantic store! Employees are pretty nice and friendly. The store seems to be always clean and stocked every time I come in. I just like to go to the HEB Market because it's smaller and also has everything I need. This is just too big! Unless you don't mind the walking and the traffic to come out here then that's fine! You will definitely get the extra exercise! LOL read more

H-E-B plus! - Grocery Near Me - San Antonio, Texas