I liked that I could get an appointment quickly as I wanted. Not happy with them passing along the…read morecost of doing business. They charge 3% if you pay them by credit card or debit card. They do not accept checks. I did not think to ask if they accept cash or not. I would hope so. Business owners should not pass along the cost of doing business to their customers/patients. So I'm giving them only one star for that. Will update later.

Staff very friendly and facility was very clean. Had an arterial ultrasound and foot X-rays done in…read moreless than an hour.

First time coming to this clinic and I had a wonderful experience! Called them to schedule and they…read morewere very accommodating, no two or three week out appointments. They were like next day or day after, whatever works best for you! I was very grateful since I was in considerable pain. Arrived for my appt, be advised it's a tiny parking lot with a lot of construction work around it. Waiting area was nice and clean and chairs were comfy compared to most. Front office staff was friendly and helpful and quick to get everything in order for me to be ready for my appointment time. Paperwork via iPad was super simple and easy to fill out. Again be advised, just because people got there after you and get called before you to go back, doesn't mean they forgot about you. They offer many tests and some are quicker than others. I was called back by a wonderful lady named Sonya. She made me feel very comfortable and talked me through step by step about my scan and what to expect during and after. She made sure I was steady on my feet before leaving and gave clear instructions for what to eat/drink and possible manageable side effects of the liquid I had to drink before testing. I highly recommend this office for quality customer service, patient care and efficient testing.

I had an appointment for an MRI on my knee and I have a spinal stimulator. I was told to make sure…read morethat the remote was fully charged and I did. However, when I got there and was finally able to go back for the MRI they told me that they needed the remote!?!? I told them that nobody told me to bring the remote just to have it fully charged. So, they couldn't do my MRI after waiting 1 1/2 hours. I rescheduled my MRI and brought the remote this time and I have been waiting another 1 1/2 hours and the waiting room is full and they're saying it's going to be at least another hour before I can be seen. I also have an order for an MRI on my back but I will NEVER come back here again. Absolute nightmare.

No frills establishment but the staff was friendly and attentive. I had to utilize this facility…read moredue to my insurance. The establishment was clean and quiet. My appointment ran in time. The CT tech who did my IV and scan was very nice and comforting.

Great staff and very efficient during your procedure. They make sure you feel comfortable and safe…read more They are very informative and describe everything they're doing and why. The MRI space is up to date as far as medical technology and clean.

Always great service here with Dr. Pham. Been going to him for years and have never had any…read moreproblems. He also did my kids eye exams and perceptions for glasses and contacts. He is great with all ages.

My first visit was fast & easy, but after 3weeks I started noticing my eyes were not adjusting to…read moremy contacts prescription, I called them before my 30 days asking to have my prescription reviewed, and the front desk ladies were very unprofessional. She kept on putting me on hold and simply repeating after her coworker without even listening to my problem. I asked for an appointment and was told they couldn't see me until 4 days out, knowing I was going to be over their grace period, when asked if I could walk in she hesitated & said the doctor wasn't in after she had initially said they were out of appointments for today because she had just booked the last one. I insisted in walking in because I need to get my prescription changed to what she said walk ins were only on Friday from 2-4pm? She was stuttering and clearly lying, c'on it's a business at a supermarket and you're telling me you don't do walk-ins? I've been to other Walmart eye doctors and they all offer walking any day, so this was a big shock for me.I don't understand this lack of unprofessionalism, they're a doctors office & I'm sure the doctor doesn't know how the ladies treat his patients. Horrible. It was my first time with them and definitely not recommended. Front desk is not helpful at all!!! This gives me "I just want to charge your insurance vibes, and not my patients health being is first"

I hate seeing these negative reviews. It is really baffling to me because I have gone here numerous…read moretimes and always had a very positive experience. Everyone did their jobs exceptionally well and were very caring and polite while doing them. I have had to call on 2 different occasions because my drs office did not send the orders. They were very helpful and took care of the issue for me. My tests are read and results posted very quickly...as in a matter of hours. I had to use another facility last week because Alliance's CT machine was't working. The office manager called ahead and made sure they knew I was fasting and needed to be seen right away. The second facility had a nice staff and I was seen fairly quickly but I am still waiting on the results! That was 4 days ago! Also, as for the wait time, I have never had an issue.

Ive been here numerous times for various MRIs - brain, neck, back. Some with and some without…read morecontrast. Facility is very clean. I have consistently had great service here. They burn a disc copy for you while you wait which is so helpful. Seen on time, the techs explain the procedure well so you know what to expect. Care quality is great! Ladies at the front desk are just as nice.

So far not a good experience! Lenses took weeks too long to receive. Never called me, I had to call…read morethem and push them about it, then bingo the next day they call to say they're ready! Worse once I got them I told the "optician" I could not see out of the computer glass pair, and she kept insisting it was something I would have to get used to. I explained these are not progressive glasses that you have to get used to. They should work when I put them on. She insisted the Doctor requires a four week follow up. I said I can't wait four weeks!!! I have to work and read and write contracts for a living. I need to see now. She said it was afternoon and maybe my eyes were tired to try again in the morning. I did and had the same problem, I spent at least $1500 plus on two pairs of glasses! The next day after I take them home, I had to go to my regular eye doctor and have them take those lenses out and put my old ones back in one pair so I could see and work over the weekend! I then tried to wear the computer glasses a few more times but never worked. I then called multiple times no answer!!! So I sent a detailed email requesting a response or to speak with the doctor because I live an hour away. I also left a voicemail, and again a voicemail the next day. Now 48 hours still no reply!!! So I called again the third time and at 2:30 PM was told both doctors were out of the office. I asked why no one has called me or responded to my email and the receptionist said the 2 doctors/owners are both very busy with patients all day. I asked when can I expect to hear back from them tomorrow? She said she doesn't know because they're both very busy all day. I said tomorrow's Friday, so am I supposed to do wait through the whole weekend and just see what happens next week?! Pathetic customer service and no way to treat patients in need of glasses spending thousands! They say their Theralense company is Superior for those needing prisms. Apparently here's ZERO expected follow up with the doctor for one month after the optician gives you your glasses! Beware! There's apparently few BVD binocular vision disorder (or miss alignment problem in my case) specialty doctors, which is why I engaged here. But there was another I found in Tomball, may have to check out. They say zero refunds also!!! BEWARE!!! I'm now referring to these doctors as the Wizards of Oz because they're behind an iron curtain and impossible to engage with beyond your initial visit. At least my experience so far. Really pathetic when you spent so much time and money that the opticians and receptionist are super flipping and you can't get any answers or return calls or emails about your concerns, or next steps to take!!!

I have been with this provider for many years. I wanted to confirm my annual appointment for later…read morein the year. During that process I asked about the insurance, as I had heard from a friend that something may have changed. Sure enough they no longer take my insurance since January, but failed to let me know of these changes. When I queried this I was told they would have let me know a few days before my appointment. After being a customer for so many years I find this extremely unprofessional.

Wonderful staff. They are very attentive and patient care is there number one priority.read more

Late night visit. Front desk lady, Candace I think was her name, was so helpful. The PA was also…read morevery friendly and worked quickly.