Wanted to get some things for BLT sandwiches. Green leaf lettuce. Rosemary bread, and 2 fat juicy beef steak tomatoes. I like walking by the seasonal section too. HEB, always seems to have cute themes for the holidays. I was a little surprised to see Christmas out with Halloween. The life of retail I guess. read more

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Great store. Seems really well laid out and is easy to navigate. This is one of the bigger HEBs I have been in. They have everything you will need! The staff are friendly and helpful. The store is extremely clean and felt fresh. The store has a great produce selection along with nice meat and fish counter. All the food seemed fresh and ready go. I will definitely shop here when in the area ! read more

I really appreciate the facade of this Heb the brick complimants the area. I will say though that I was disappointed that they didn't have a few items I normally get here. read more

H-E-B - Grocery Near Me - Austin, Texas

Popped in for some cottage cheese and diet Dr B before work. I know strange combination but I promise you I do not consume them together. The only thing I don't like about this H-E-B is it's not that easy to get in and out of the parking lot, 620 and Anderson Mill are extremely busy. H-E-B is large with a large parking lot. Gas pumps are on the corner. If it wasn't for the traffic and trying to get in and out I think I would come here more often. Still it's a great H-E-B, it's a large H-E-B, it even has its own HomeGoods section. Personally, I love H-E-B. I love the bakery and I love love love the homemade tortillas. read more

This is one of the poorest run HEBs in Austin, but even that's a high bar. They don't carry many incredibly popular items, are always late for promotions and seasonal events, have constant equipment failures, terribly under trained staff, abysmal restocking schedules, and poor line management. All that said, it's still a good store with a top notch pharmacy. But any other heb in town will simply be better because of the multitude of little things thus location has never been able to get right. read more

I love heb! But sadly something is wrong here... took them over 45 mins to fill up 6 gallons for a co worker and no there was no one in front of me nor other online orders she was just that slow and re cut the ballon strings like 5 times. And staff is also rude just walking straight in front of you and stopping to stock shelves which is no big deal but don't just keep it in the middle of the aisle. Anyways I usually love heb but just need some training on staff would love to replace this review with a 5 star. Hopefully they change read more

I have no idea on what is going on with this place. I LOVE HEB. 5 stars for prices. However, when you order curbside, the quality of produce you receive is often subpar, and you'll find that the meat department won't provide shaved deli meat. You can request it repeatedly, but it rarely comes through. I prefer to shop in-store for both produce and deli items to ensure I get what I need and don't waste my money. Regarding the pharmacy: I have always appreciated HEB, but their pharmacy has been incredibly frustrating. As a cancer patient, I've encountered persistent issues over the past year. Medications are frequently not ready on time, leading to long wait times. Just recently, I was informed that my pain medications weren't available and that I would need to go to another HEB location to obtain them. This turned out to be against their own policy, and the staff at the other store doubted my account of events. When I returned to my original location, they miraculously had my prescription after all! My doctor has mentioned experiencing similar difficulties with HEB. It seems that all HEB pharmacies are reluctant to manage controlled substances, imposing restrictions that feel as though they are overriding doctor's recommendations. If you require controlled substances for pain or sleep, I strongly advise against using the HEB pharmacy; they lack communication and place the blame on the patients instead. It would have been helpful if they had been upfront with me, rather than wasting my time and playing games with me. Navigating cancer treatment is challenging enough without the added complication of dealing with insurance and regulations surrounding controlled medications. After 20 years of being a loyal customer, I'm disappointed in HEB's recent behavior. If you don't want to deal with controlled meds just say it. Don't play games with patients it's not fair, it's not right. As a result, I have transferred all my prescriptions to a different pharmacy. I recommend that anyone with cancer needing pain relief or controlled substances steer clear of HEB. read more

Floral Department I visit just to purchase arrangements! They are nearly breathtaking! read more

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Exceptional Service and Friendly Staff at H-E-B on 620 and Anderson Mill! I cannot say enough good things about the H-E-B grocery store on 620 and Anderson Mill. Every visit is a delightful experience thanks to the incredibly friendly and helpful staff. Connie, in particular, always goes above and beyond to make our family feel welcome and valued. The service is top-notch, the store is well-stocked, and the atmosphere is always inviting. If you're looking for a grocery store that truly cares about its customers, look no further than this H-E-B location. Five stars all the way! read more

This is my go-to location. I live on 620 right in the middle between 4 points and anderson mill, and I usually chose the anderson mill location. This location is pretty popular, but thankfully there's tons of parking. Staff is always friendly. It's bigger than the one down the road. It always has everything I'm looking for. I have no complaints! read more

So I went to H-E-B yesterday around 1 PM for lunch on a cold & windy day and what I found was empty soup canisters, dirty hot soup bar when I go to the deli counter and ask them if they plan to bring out more soup, they told me in one hour sir we'll do that. I go to talk to the unit Director named Scott and he basically placated me in saying well I can get you something else like one of our cold soups, not our hot soups and then on top of that the hot soup were cold which means we have a food safety issue. Intern I had a negative experience at this location on this particular day, which is surprising because I normally have a positive interaction. read more

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I have gone to this HEB consistently for 2 years as I live next to it. Unfortunately, my likelihood of returning to this HEB is slim to none after my past few experiences there. Originally coming to this HEB it felt so homey as I knew much of the staff, the food was consistently fresh & abundant, and there truly wasn't ever any kind of disturbances or chaos. However, as time has gone on, this particular location has taken a turn and not for the better. The staff are rude, unprofessional, and often times unintelligent. Consistently I have had instances where the checkout clerks carelessly toss grocery items around (often crushing fragile items), packing raw meats with produce items, or crushing bread/eggs under cans. The checkout lines are NEVER properly staffed. There are maybe 2 available on average with a plethora of staff members just standing around and not doing anything- or better yet, watching TikToks on their phones. Moreover, on numerous occasions I have attempted to use my coupons for my orders. And the clerks just process the transaction without scanning coupons. THEN they'll tell you to go to customer service (which for some stupid reason doesn't open until noon????) And they don't know when it opens (which i had to find out myself). Which, upon going to customer service they just tell you to call a number and have them resolve it. (Which isn't open on weekends and also makes you wait on hold for forever during weekdays). The produce department has consistently had fruits with mold on them or some vegetables with rot holes in them. (Not particularly a staff issue, more of a supply issue). The deli department takes well over 10-15 minutes just to get 1 thing sliced. ONE. I don't know why it takes so long just to get something sliced but they move slower than molasses. The only saving grace of this location is their Meat & Seafood department; they always do a great job. No complaints there. Truly, genuinely disappointed with this location & it's staff. I'll be going to Randalls as HEB at Four Points sucks now. It's a shame because i used to love HEB. read more

If I could leave no stars I would!! Literally the most idiotic and incompetent pharmacy I've ever worked with. Can't figure out how to not put meds back, even when I call and they offer to keep it 10 extra days... they won't do the work to transfer when they're out of stock, they'll notify you it's ready for pick up BUT ITS NOT TRULY FILLED. I've gone weeks without prescriptions for myself and my daughter due to the sheer stupidity of employees. All they say is yeah... idk sorry. Easily can sleep at night while wishing ill will on all the pharmacy employees read more

Meh. I come here because it's closer than Randall's and the H‑E‑B at Lakeline. Cashiers are constantly rude and have little to no manners. They don't say "Hello" and if you say "Hello" prepare for a blank stare and no response. The good employees have either quit or are never around anymore. The store itself is fine. I don't really deal with any of the departments except on a rare occasion. I haven't had issues with them. It's mainly the cashiers. The baggers have always been friendly. Get rid of majority of the cashiers or re-train them. They are awful. read more

OH HOW I MISS HEB, LET ME COUNT THE WAYS....WHILE I CRY MYSELF TO SLEEP. Y'all, NYC grocery stores are no joke. Texas has it down, and affordably so. I wish HEB was in NYC. That has such a nice ring to it too. This location is great, no complaints here. And if they're out of something for some reason, there are two more HEB's down the street. HEB's everywhere! YOU get an HEB, YOU get an HEB, but not you NYC. It's not fair!! BUT did you know you can order certain items (dry goods not fresh) to be delivered to your home?!? Shipping is free (up to $25) for your first order so you better believe I'll be giving that a try soon. read more

H-E-B - They got me again! - Grocery Near Me - Austin, Texas

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I used to lIke the grocery store about 10 years ago and then it started the slow decline. Last time, the fish person seemed annoyed to serve me my $60 in fish. Produce has been very hit or miss for a long time. Frozen food selection isn't what it used to be. I often make a separate trip to Randall's for their frozen selection. The bakery selection is sub par. No baggers at all ...it's ok I can bag but that was surprising. And sometimes they are just out of some pretty common products like muffins, condiments, skim milk. On a positive note, the people at the deli are always very pleasant. read more

Great HEB. Convenient location. Friendly staff. We've been using the online order and pick-up option through the HEB app. If you do an order 2 days or more in advance, it's free, otherwise it's $4.95 for same day/next day. There are usually time slots within a couple of hours if you're in a real hurry. Well worth it, even if you have to pay. The only negative is that the parking lot, which can get a little hectic sometimes. Love HEB. One of the many perks of living in Texas. Five stars all the way. read more

No hand baskets or shopping bags. Lady says you have to " bring your own " well , we're on the road traveling . I ask what she uses for dog poo ? She says " buy plastic bags " ridiculous woke store . Manager must be from California . Dfw H-E-B has shopping bags . read more

Decent H-E-B, with the added perk of being an HEB+. Most of the 'Plus' stores have something special added to their extra-large store footprint; this one has an extra-large selection of seasonal/holiday merchandise. In fact, it's one spot to do a LOT of your Xmas decoration or shopping (for your craft-minded friends outside of Texas) in the winter season. There's also a lot to pick up for Halloween; I haven't seen what they do for Easter yet. Outside the holiday/seasonal gimmick, this particular store has a very good wine and pharmacy section. Prices are in line with most HEBs. The only negative is that since this store is ideally situated at the 620/2222 interchange, it's almost always moderately to severely overcrowded! Pro Tip 1: If you find yourself in the right-hand front of the store (as you look at the store as you are walking in), there is a single check-out cashier hidden in that section. It's often overlooked by people who are stacked 3 people deep on the other side. Pro Tip 2: You'll only be able to make a right turn out of all of the HEB exits (at least safely) except at two points. Go to the far end of the parking lot that leads out to 4 Points Drive, and you'll be able to make a left turn to a light. Or, go around the other end and exit on the side by the Target (or out the Target lot). That'll put you on the 2222, but you'll be at the light and can make a left turn onto the 620. read more

Standard market. The produce is ok. Not very fresh. They have good olives though! I got some lemongrass from here and it seemed really dried out The prices are affordable and not very expensive here If you're in a pinch you get whatever you need from here read more

Once again.. same thing i yelped about last time and i'm so tired of being treated condescendingly.. most of your staff has stopped doing this which i greatly appreciate.. which is stopped taking the bag and scanning it for me and placing it folded on the platform. Just stop. No one is out to steal a 28 cent bag. Tonight and every other time this has happened its been a short haired brunette girl with thick framed glasses has done this. You ask for a bag and she takes it and scans it at the closest station to her... (what if i wanted by choice to go to another station?) I know she just wanted to keep an eye on me making sure everything was scanned. Secondly stop treating me as if i'm going to steal the bag.. if thats protocol than thats horrible. People who have been shopping at HEB for years know that you have to scan the bag. I'm a grown adult so don't treat me like a child. Staff scanning the bag just psychologically makes the customer feel that you think they are a thief. To make matters worse the station she put me at needs to be serviced or something because after each item i scanned it literally asked for cashier to come up because it didn't register i put something in the bag after EVERY ITEM. So the first time this happened she literally opened up my bag to see if i put the item in there.. like are you kidding me!? I'm a grown man in business attire directly after work and every thing she did made me feel like she thought i was some sort of petty thief. I'm not white so it automatically makes me feel like its a racial thing. Next time i'm going to stick around and see if she treats grown caucasian adults like this. I said this in my last review too.. if you really don't trust that person that much fine... atleast hand them the bag to scan themselves.. watch them like a hawk if you have to... and if they don't scan it you can politely tell them to scan it. Much better than what this girl is doing. I'm so upset about this that i took 15 min to write this yelp before doing anything else after a long day at work. read more

I was just at H-E-B 4 Points and a food truck was parked in handicapped parking spot. I asked them to move. I went inside and complained to the office Went shopping and when finished truck was still there. Complained again to office and truck. Apparently HEB manager gave them permission. After waiting to talk to police I found out H-E-B owns their parking so they may give them permission. Now I know but I am still livid that H-E-B would take away handicapped parking when there are plenty of other stops near the door they could have used. You can't miss them. Truck is enormous. Shame on you H‑E‑B! read more

H-E-B - Plant boss food truck parked in handicapped parking. - Grocery Near Me - Austin, Texas

Extremely high prices and terrible customer service. 9 out of ten times we have groceries delivered they forget items and when we call to report these incidents they hang up on us every time. This store is not your friend. read more

Whose idea was it to place a huge label that will tear and leave all of its adhesive and flammable paper behind on the container? You know this is supposed to go in the oven right? Why not strive to put the label in its majority on the plastic container you throw away, leaving minimal label adhered to the container you actually have to use. These meals are supposed to be convenient, and this makes the process entirely the opposite read more

H-E-B - Grocery Near Me - Austin, Texas

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They aren't the only one's , just the ones today... watching what seems like management (Alyssa and Connor) chatting it up (laughing and smiling under their masks) while lines are 3 deep and customers bag their own groceries. Management should be jumping in to help when there is pressure on customer service. read more

We went to 4 gas stations for air, and all were out of order, the 4th one was HEB. Thank for maintaining your air pumps. This HEB has a really good beer selections and they just started stocking Dragon's Milk!!!! Now I don't have to drive to the mid-west to stock up. So happy. read more

H-E-B - Grocery Near Me - Austin, Texas

I love this HEB, but they are always out of the Large Vanilla Mootopia. I know that's a dumb thing to care about but I go through a few a week! I wish they'd order more or create a gallon sized option because I end up having to head back every other day to grab a few. The past 5 trips they've been sold out and I've had to buy 6 small ones just to be ok for a few days. It's so annoying! read more

H-E-B - Sushi - Grocery Near Me - Austin, Texas

This a well organized, stocked with a plethora of variety of brands, and friendly staff. The prices vary from low to high. I found the meat and seafood a tad bit over price. But overall for my first grocery store experience in Texas it was awesome. read more

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I do my regular shopping here and love H‑E‑B in general. But, I ordered a birthday cake and it is ugly - the uneven, blobby border ruins the look. Also, the H‑E‑B bakery employee who took the order was rude and irritated the instant I asked to order a cake. Fine if you just buy from the case but not great for special orders. read more

H-E-B - Uneven blobby border is ugly. - Grocery Near Me - Austin, Texas

H-E-B Floral Dept - Huge shout out to Neil and Kelly for creating my wedding day flowers! The bouquet is still absolutely gorgeous and other arrangements just as pretty, and today is day 3, Wow, thank you again!! read more

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During peak hours they are way understaffed. Very few lines open and all self checkouts require to have ten items or less. This rule would make sense if they had enough regular cashiers to checkout customers with more groceries. During slower hours (any weekday before noon) the store is in complete disarray. This is obviously due to restocking but they leave such a mess you can hardly even shop. Had a major walkway blocked this morning with mess. I've yet to find a good time to visit this store and have a desirable shopping experience. read more

H-E-B - Crates and boxes blocking walkways - Grocery Near Me - Austin, Texas

This is better than my local and closer HEB. I asked an employee for assistance. After she rolled her eyes at me, she asked me to go to the deli counter and wait in line to get my question answered. What kind of customer service is that? read more

Coming here from the Northeast, I've grown to like this HEB location (the one nearest us). It's always clean and pretty well-stocked, offers good selection of everything except affordable tea, and the employees have all been kind and helpful. Knocked down one star because compared to other locations it doesn't seem as well-organized or decorated to be welcoming. Also, the layout of the entrances/exits and overall map of the store is counter-intuitive and takes getting used to. read more

Don't ask for help over the phone, Jamie in curbside will answer your question say thank you and hang up before you get a chance to ask your second question. Mind you I was on hold for 10-15 minutes. Definitely driving further up the road to Walmart or ordering from Amazon. read more

Checking in and checking out... Selling your own brand at full price that expires in 2 days is pretty low. Also promoting "sale items" (that's plural) and still none available for sale after 3 days, yah again pretty ridiculous. And I'm sick of seeing the "sorry item currently unavailable." So today ya lost my business... I left and bought my groceries fresh elsewhere.. I shop at HEB because well you're freaking HEB but keep this up and Ill drive that extra mile and spend that extra dollar.. Sad day shopping at my favorite grocery store read more

I come in this store 3 times per week. Each time Louise in Deli, is extremely rude and unprofessional. Today, I stood there for 5 minutes while she kept glancing at me, but never acknowledging my presence. Finally she walks up to the counter and yells, "What do you need?" Ummm....please train her on customer service etiquette. read more

I love all H‑E‑B .. As a passed H‑E‑B partner I have to say they are restocking better then any other store even being low staffed. A lot of people are easy to jump to they have a mess with all the pallets everywhere. But how do y'all want them to restock. In the back of house is small and it would take hours to restock. So heb dose what they have to do to meet all demand on good. So Thank you heb y'all really have been their for me and I will continue to support y'all read more

They need to enforce the 10 items or fewer lane. Especially when they've closed half those registers, I've often found myself waiting with only 4 items behind multiple people with a whole cartload. What's the point, then? And the cashiers who "watch" are often engaged in chit-chat, so it takes a while for them to even notice a flashing light. read more

Someone at this H-E-B has a fantastic sense of humor. You see, friends, I live in teh suburbia. White bread. Mayberry. So our Here Everything's Better parking lot, during the week, is strewn with European cars. Back when I used to shop at the Hancock H-E-B, I got in the habit of shopping with my iPod on. It made everything so much more enjoyable while navigating the only H-E-B busier than the Suez Canal. So it took me a few trips to this H-E-B to notice it's most endearing feature: The Soundtrack. I mean, how often do you get to grocery shop to Smashing Pumpkins? or Stone Temple Pilots? How ofter do you do it surrounded by wave after wave of WASPs? There's just something about the juxtaposition of grunge and affluence. And realizing that if any of them were picking up on this, we'd be listening to Burt Bacharach by now. As I somehow forget every weekend, this H-E-B also draws in the lake crowd. If you forgot how I feel about the lake crowd, see my Carlos and Charlie's review sometime. In this episode of Colby and the Lake Crowd, we have him standing in line with one item while each and every Laker asks for a carton of smokes to go with the three cases of Miller Lite they have. All while their booger-wiping kids get a little too close to my pantleg. Also, those empty cardboard beer carriers will get left in the parking lot. Bet me. read more

This is our HEB now, and we live about ten seconds from it. Consistently good. One thing I've seen in this and a couple of other parking lots this side of town has just irked me, though. Have you seen those rows of signs near the entrance that say 'Adults with Children Parking' or 'Pregnant Mothers Parking'?! NO. NO NO NO NO NO NO NO NO. What is happening to the world? What lazy motherfuckers actually went to property managers with written complaints about having to WALK AN EXTRA FIFTEEN FEET?! I understand, if you cannot physically walk or are in constant pain, then yeah, you should do something to help alleviate your walking distances. I think they even have a special thing exactly for that purpose. IT'S CALLED A HANDICAPPED PERMIT. Yes, they can give them to pregnant women. But for all the rest of you bitches, listen to this: We went on an intense four day hike in a mountain range in Utah last year. It nearly beat me. Hardest thing I have ever done. 15-mile days in rain and hail over huge expanses of rocky terrain and a couple of extremely dangerous boulder scrambles. We got to our lake finally and were fishing when up comes two hikers and their dog. We find out we were on the same trail and were sharing our stories of frustration and success. I look at the woman and she is at least 5 months pregnant. SHE'S PREGNANT. No, listen. SHE CLIMBED UP A FUCKING MOUNTAIN AND SHE WAS PREGNANT. I'm parking in your fat lady space. read more