We visited mid-March 2019 and had an incredibly wonderful experience. We arrived at 10am, way before check-in time, but they let us check-in early at no extra charge. Someone else had booked the hotel for us ahead of time (TripAdvisor, maybe?), so they needed a copy of the purchaser's credit card and ID to protect against fraud, but we're glad they did that since it's such a large purchase! Our room was considered "Eiffel Tower and Trocadero view": Eiffel Tower view, yes. Trocadero view, no. Instead, we had a nice view of a local soccer field. Geographically, I'm not sure one can see the Trocadero from the hotel anyway. The room was a pleasant size, very clean, and offered almost all the amenities we could ask for--the refrigerator was full of drinks and snacks to purchase, so we could not use it for our own items. Breakfast offerings are the same every day, but we enjoyed them nonetheless: charcuterie (selection of cold meats and cheeses), various juices, English breakfast essentials (scrambled eggs, sausage, bacon, beans, mushrooms), Asian items (rice porridge, soy sauce boiled eggs), breads, pastries (croissants, pain au chocolat, chaussons aux pommes), cereals, and jams galore! If those don't suit your fancy, you can also request an omlet or custom cooked eggs from the chef, or order custom coffee, tea, or chocolat chaud from the waiter. All staff are very friendly and polite; bonjour, bonne journee, bonsoir, etc every time we passed by. The location was very convenient, as it was close to Metro stations. There were always taxis lined up as well. If you need a convenience store, there was a Franprix nearby (6min walk). While this hotel is outside of our usual price point, it was certainly worth the splurge to have a nice place to rest from being overzealous tourists all day. read more

Website distinctly says A/C in rooms, but when we checked in, we were told that our room did not have A/C. I asked if we could be put in a room with A/C due to breathing problems and I was told that none of the rooms have A/C! Deceptive advertising at it's finest and there is an absolute "no refund policy". Now we know why. :( read more

Quick check in, as her Ladyship always, has the right documentation in hand, not stuffed away somewhere, so that everyone in the queue has to wait for to you look stupidly through your various bags and pockets. Pet peeve of mine. The hotel is modern, the rooms large,clean and aesthetically pleasing. We had a balcony with a view of the Eiffel Tower.....if you looked to the right when out on the balcony! The real straight out the window view was of an ugly skyline, with a Soccer field right below our 5th floor. balcony. Many of the balconies needed you to do this to see the tower. It was fun at night taking chair out to watch the tower do its light show!!! The bed was comfortable...we were so tired and it was good to get a good nights sleep every night. Room had good soundproofing, so was quiet.Close to Metro, Boats on the Seine, and the Tower, but it is not in a great place for good food. Most of the surrounding restaurants in walking distance are touristy which means you get hamburgers, pizza, etc and we wanted French food!. The hotel itself has a restaurant which served acceptable food...but again not "french" food...so we were disappointed. Staff helpful but in a condescending way. They gave us wrong directions to post office and bank, and smirked when we asked again, Her Ladyship, found people outside who were more helpful. Big warning here.....only take official Parisienne Taxis from Gare Nord..we were accosted at the exit gate and asked did we want a taxi? then our bags were grabbed, and we were ushered out. The "taxi" was away from the station and they charged us 80 euros. The guy at Pullman said this was a fair price. When we were leaving another concierge said we should pay no more than 25 euros for the same trip....and we actually paid 20. So go to an official taxi stand, to not get ripped off. The concierge was amused we got scammed. Another staff member raised his voice to me when I took a nasty fall on some stairs, as I was looking for the restrooms, yelling at me, that restrooms were the other way, I stated I was only following the directions I was given. The bar is the only place we found respect and laughter. They had a great variety of drinks, and even gave us a taste of a new cocktail they were trying out. Our waitress was very good in the restaurant and we made sure we got her on the second visit. The food was mediocre , and expensive. Her Ladyship enjoyed the wine, and they do a decent pour of other spirits. Really don't think I'd rush back, since I've seen the tower. read more

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I stayed at this hotel for 4 nights and I must say, my partner and I had an amazing time. We had the best view from our room of the Eiffel tower. We ordered champagne from room service and just sat on the balcony listening to the sounds of the streets and watching the tower glow every hour. The room was big enough for the two of us and OmG that bed was like a pillow from heaven No lie. Service was great. Housekeeping came to make up our room everyday even though we are not early birds and got up pretty late. The bar downstairs was good but I have to say the rooftop bar took the cake. Calm. Comfortable environment. Elegant. Good snacks and lovely drinks. We will be returning. We are looking to go back at the end of July. That's how much we enjoyed everything about the Pullman. Thank you for such an experience. I definitely give 5 stars. I would give 10 if i could. If u do get a chance to experience this hotel, go big and get the balcony room. YOU WILL NOT REGRET IT. read more

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I'm not sure why this hotel has only a 3.5 rating. We booked a deluxe room with a balcony view of the Eiffel Tower for nine nights. It was 100% worth it. Check in process was easy. Nuria was very sweet and accommodating. She even provided a room on the 6th floor when she saw the first room available was on 2nd floor. We opted to include breakfast with our room, which was also worth it. Omelettes, fresh fruit, juices and pastries; it was a perfect way to start the day before going out to explore Paris. We were worried the food wouldn't be filling but we're pleasantly surprised. Pro tip-- the pancake maker is worth the wait! The Staff are welcoming and you can't beat location of hotel. There are multiple restaurants, cafes within walking distance. It was easy to call for an Uber and there are always taxis in front. Another bonus is that they provide guests with umbrellas (by availability) free of charge. read more

As others have stated, the suites with a view of the Eiffel Tower are wonderful. The hotel staff was very friendly and accommodating. I will definitely be back. read more

Hotel is nice, modern and across the street from the Eiffel tower. Rooms are very welcoming. Avoid restaurant though. The staff there is bolderline incompetent. Super slow, cant get orders right. There were 4 out of 5 tables that were mad about service. 1 couple walked out, they were the smart ones. Absolutely brutal effort by restaurant staff. So hotel is a thumbs up but avoid restaurant unless you like frustration and spending hours hoping to eat or drink. Note to GM. It was the worst dining experience iv ever seen unfold across the whole restaurant. Total failure. read more

Our stay here a week ago was great. This hotel offered a great morning breakfast to get your day started . The front desk was most helpful. The Eiffel Tower is right outside their front door! read more

**I would recommend first time guests to read this before purchasing their room. It might eliminate confusion and help guide you to a better experience than what we had. I do believe it's possible to have a good experience at this hotel. We just weren't lucky. This hotel actually ended up being quite a disappointment to me. I wanted to stay here our last night in Paris to surprise my significant other for our anniversary. I was stressing about which room to get. I wanted a spectacular view. I inquired TripAdvisor to get feedback on what reviewers thought was the best room to stay in. Most responded with the Trocadero/ Eiffel view. I was still worried though so before purchasing a emailed pullman hotel for feedback and they responded with the same answer. So I spent 357 usd (best deal I could find and this was after a used a coupon as well) for one night here. I emailed again after purchasing because I was so stressed about the money spent and that we would be disappointed. I just wanted to ensure that we were getting what we paid for. When we arrived, it was early so we dropped off our bags and were told to return at 3 when our room would be ready. No problem. We went to the Palace of Versailles and returned back to the hotel at 3:40. Room still wasn't ready. It was clean but needed to be inspected and would take "no more than a half hour longer". We were given 2 free drink tickets and sent to the bar. No problem. The view on the patio is spectacular. Truly spectacular. We enjoyed a cocktail, played a little foosball and checked back in 45 mins later. The woman was not very happy when we checked back. Serious attitude and said it would be another 15 mins. My boyfriend said we were told 45 mins ago it would be less than a half hour and she shrugged and said 10 more minutes because there's something going on.. okay. So we waited another 25 mins and finally our room was ready. We go up and have to lean our head out the balcony to see the full tower and there's no Trocadero view. I'm confused and go back down and tell her I also paid for a Trocadero view. Get this, she responds with, "There is no where from this hotel that you can see the Trocadero. It's impossible." I stare at her blankly. Then why did I pay for it? "Idk you must have bought from a 3rd party" I purchased the hotel from hotels.com and I checked your site too. You advertise it. Why would you advertise something you don't have??? Why would I select this room?? Doesn't make any sense. She shrugged and said she didn't know but that view doesn't exist here. Then told me she'd get the manager. The manager took us up to the room and pointed towards the Trocadero and said, "See the tops of those buildings? That's it. That's the view" My boyfriend and I started laughing. What a sight (sarcasm). She then told us this was the best she could do for us for what we paid. Gotcha. Can't help but feel a little cheated. I think when advertising a room and a view an example should be shown so every guest knows what they're paying for. I tried so hard to get the view I wanted and with all that effort it was still a fail. To mention: There's a big balcony and no patio furniture. You have to be lower to see the whole tower. Why isn't there any furniture out there? Wouldn't that be the very spot you want to spend your time since you can't see the tower from the room? Room: we had two twin beds that were fairly comfortable (not very convenient but oh well) and I thought the bathroom was pretty nice. I enjoy when robes and slippers are offered. Restaurant: Cocktails were great and service was great. That patio has the most spectacular view of the tower. Very enjoyable to sit at. Actual Hotel itself: it's basically like an average Hilton hotel in a great location. Nothing really special about it. Pretty average. But again, the view. Hotel Service: that girl.. her attitude is very disappointing for what people are paying to stay here. If you don't like your job, quit. We had a long day. We wanted a room and what we paid for. When I told the manager that she said there was no Trocadero view the manager looked shocked. It was like the girl wasn't trained to lie yet. Overall: if you want the view, do it. I don't think it can get better than this. But there are far better hotels to stay at and you are solely paying for the view here. Before this we were at an incredible Airbnb and when we walked out of the building we had an incredible view of the tower. Even though it was fun to experience it up close and personal here, we wish we stayed at the Airbnb. I don't regret our stay, but I won't be back. read more

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They get 1 star because there is no option to give 0 stars!! We were promised a Deluxe room with a balcony and view of the Eiffel Tower, and of course we get there and you can barely see the Eiffel Tower and they put us on the 3rd floor! They are liars!! Their rooms are TINY!!! DO NOT BE DECEIVED BY THE BEAUTIFUL PICS ON THEIR SITE!! We asked to speak to a manager and she said no multiple times, and after sitting there with her for a half hour all of a sudden a room showed magically. You would think I'd be be happy, but of course more things went wrong. For being such an expensive hotel they only have 2 working elevators and we got stuck in one of them. Also our room key malfunctioned 2 times so we had to go down every time. Then on our last night we had to wait almost 30 min bc no one could figure out how to get into our room. The security guy came up two times and had to go back down another time!! We were waiting outside our room at 12 midnight and all we wanted to do was get a good nights sleep for our 5am wake up the next morning read more

This was my first time in Paris. After reading reviews I was a bit nervous to stay at the Pullman. I read a lot of things about it being small, dirty, unfriendly, and "Americanized". At first glance, I thought it was very nice and the view of the Eiffel Tower was simply mesmerizing. The hotel is located no more than 5 minutes from the Tower and several restaurants. The only thing I disliked was that the restaurants were awful and overpriced. They didn't seem very authentic. The staff at the Pullman were very friendly and helpful, unlike the reviews said. The room views were great. The restaurant in the hotel could have been better. The only reason we ate there was because we received a voucher, otherwise we wouldn't have eaten there. I'd say that's the only thing the hotel can improve on. However, their breakfast buffet was phenomenal! Better than any food we had in Paris. There was a lot of variety and the food was delicious! Overall, my experience was great and I would recommend! read more

Very Exquisite Hotel! First Time In Paris! For my mothers birthday and my graduation celebration. Good comfy beds, breakfast is very good, along with great service, and walking distance of the Eiffel Tower. read more

Hôtel Pullman Paris Eiffel Tower - View From In Front Of My Hotel! - Hotels Near Me - Paris, 75

A truly beautiful and great hotel. We stayed without breakfast included and thus cannot comment on its quality. But, after staying in two other hotels in Paris during our 2 week trip, it was just lovely to have a spacious hotel. Rooms were a great size and lots of high tech accessories, including a Bose speaker to use. Robes and good towels in the bathroom to accompany a rainfall shower (lovely, but the water didn't get very hot...). Perhaps the best reson to stay at least one night in this hotel is the fantastic view of the Eiffel Tower. We stayed here during le quatorze juillet (Bastille Day) and got to witness the fantastic fireworks show. Granted, we paid a pretty penny for a balcony room--$322 a night. Would still stay again. Reason for 4 stars: What is up with the check-in and check-out system here? Took forever--about 20 minutes each time--and happened at a makeshift table in the lobby as it seemed there was no real front desk. Not what I would expect for a 5 star hotel. read more

Ok, so the wait for the room was worth it and here's why I change my review: We were placed at the Junior Suite as we reserved, and for our nice surprise the view was the Eiffel Tower! It was big enough and confortable for the three of us. The bed was comfy. My only complaint is about the bathtub, it was so tall that we had to juggle to get into. On the other hand, all the hotel staff was very kind, most of them spoke English. And the breakfast....OMG! It was superb. You can have anything you want: omelettes, croissants, muffins, yogurt, cheeses, dry fruits, fruits, cookies, salmon, ham, different kinds of smoothies and juices, organic jams, coffee, hot cocoa, cappuccino, all very very delicious! The location of this hotel is excellent and you can walk to the Eiffel Tower (well, all Paris is to enjoy walking). If you aren't in the mood of walking or take a bus, there are always taxis at the door of the hotel. Other thing to keep in mind is that the WIFI here is very slow. That and the height of the bathtub are the reasons I put 4 stars. The best of all? The closeness of the Eiffel Tower that makes it visible at any time. DO NOT miss it illuminated at night! read more

Hôtel Pullman Paris Eiffel Tower - View of the Eiffel Tower at the hotel entrance. - Hotels Near Me - Paris, 75

We knew that we wanted a room with a view of the Eiffel Tower. Can't say that I was at all disappointed. Is it a small room? Yes. But, so are 99% of the rooms in Europe. Did we get a view? Sure as hell did. A/C was a little spotty, but thankfully it didn't need due to the weather. It was a good deal for the location and again, it's Europe. The staff was super friendly and spoke English. Would definitely stay again, if the price was right. read more

Hôtel Pullman Paris Eiffel Tower - Hotels Near Me - Paris, 75

I made an upcoming reservation for September, while on the phone I was very specific that I wanted a view of the Eiffel Tower/balcony. Later that day I reviewed my email and realized it wasn't booked with a balcony. I immediately called the hotel and was redirected to the hotels email. After three emails over the course of two weeks I finally received a follow up, they mentioned the was nothing they could do. I was very specific in booking and was given the wrong room, now they won't fix THEIR mistake. You'd think for the amount of money they charge for their rooms they'd have better customer service. My reservation was non refundable, if not I'd look elsewhere. Truly sad my first trip to Paris is starting out with this dilemma. read more

Pullman Hotels is about 5 mins walking distance to the Eiffel Tower, a perfect location for couples who want to explore the other areas during the day and come back for the magnificent view of the Tower at night. The light starts flickering around 9pm and 12 am and last about 5 mins. The room we got is on 11th floor and we had the window view of the tower. In order to use the elevator to your room, you must use your room key to activate it. The hotel check in representatives are friendly and helpful. The housekeepers didn't supply the coffee mugs one day and the bathrobe for 2 different occasions. The phone in our room didn't have a direction to call for assistance which we had to leave the room to ask for help until later find out that you have to dial 9 for help (not 0) like most USA hotels. read more

Hôtel Pullman Paris Eiffel Tower - Hotels Near Me - Paris, 75

came here for my birthday the hotel is great location if your wanting to see the tower, i had a room with a balcony and a tower view the hot water wasn't getting super hot but i didn't make any complaints. i came to the room one evening ( i was staying a whole week) and my key wasn't working i went downstairs they gave me a new key i went back up the key wasn't working i literally sat in the hallway waiting for some special guy to come unlock the door HE NEVER CAME so i went back down and ran into another guy he told me he was the one who fixes those problems but he was never told that i needed help so the guy at the front desk had me waiting 40min and he never even told the guy to come fix my door ( i think its because he was hitting on me and i told him i was not interested i already have a bf) the tall black guy with the braids came and hooked a laptop up to the door and in a matter of 5 min he unlocked it! 1-2 days later the same thing happens now its 2am at night and long story short we had to wait over 2 hours in the freezing cold hallway while they tried to unlock the door we asked for another room so we can lay down and sleep i had to take my medicine and needed food because i was feeling like i was going to pass out the tall black guy with short hair kept laughing and speaking french which he knew i didn't understand he said they have no more rooms avail we would just have to wait i asked can he tell the kitchen to give me something to eat becasue i was feeling super dizzy and he said he will check but food never came i spoke to another person and then was giving another room on a higher floor but it was the same room we already had so how is it i was told all rooms are filled up at 3-4am now but now all of a sudden you have a open room we went into that room and i called the front desk and spoke to them letting them know all out bags are still stuck in our original locked room we have no money on us to get food and stuff can they send up something to compensate since we was locked out our own room for now over 3-4 hours ( i have pics and videos of the whole thing ) they actually had to saw off the door handle to open up the room! someone ended up sending food up to the room but it was just cheese and crackers and i told them due to my diet of what i can eat i was only allowed fruits so i could stop feeling dizzy he didn't give me anything i asked for ! the next day we demanded to speak to a manager and the finally result was they gave us money back for 1 day of hotel stay even though we was locked out 2 times on different days he send champagne and candy and small gifts up to the room and when we checked out he personally said sorry which was a nice thing to do i just wish this hotel had a nicer staff like the tall black man with the braids he was a huge help i honestly feel like the hotel could of gave us more for the suffering we had to face on their behalf read more

This is a very nice hotel. The rooms are clean and a good size. I love my 10th floor room with a view of the Eiffel Tower. The location is nuts wonderful. Everyone has been friendly, professional and helpful. read more

Hôtel Pullman Paris Eiffel Tower - Hotels Near Me - Paris, 75

We stayed here for 4 nights and loved it. Hotel staff is very friendly and knowledgeable of the area. Rooms are typical size for Europe and clean. Maid service each day. Their power outlets are for 3 separate plug ins including USA. Location is obviously very close to Eiffel Tower but also close to Metro (Line 6) and RCR C. Learning the train system is paramount to getting around Paris. Its very easy and google maps is help with train lines. Never ate in restaurant but looked very nice. Overall all great hotel and would stay here again. read more

For my first time in Paris, this was a perfect location. Right next to Eiffel Tower, restaurants and other sights in Paris. I would totally recommend. Remember the Euro kicks the dollars butt!! read more

It was a good experience in every way. Very good service and good delicious food. I was impressed with the kitchen that you could see from the restaurant. Clean and nice and professional chefs. I would highly recommend the restaurant. read more

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blah, just blah...rooms and hotel need a major renovation. suprised they haven't yet and up'd the prices since it is a stones throw from the EIffel Tower. Your balcony is a pro baseball outfielder throw away...beds are comfy, bathrooms clean, everything is just old. you get minimal everything. if you want to be close to the eiffel, champ elysses, notre dame, shopping, etc. and want to sit on your balcony each night and drink wine overlooking the Eiffel, this is your place. close to the train station too. if you're looking for the paris feel, this is not your hotel. more like a american 3 star holiday inn or something. read more

Had a terrible stay at this hotel. We had prepaid for the hotel and breakfast, but when we attempted to check in, they did not have sufficient information on file to verify that the reservation was indeed for us. The did finally allow us to take a room, but required that we allow them to charge our credit card a second time, effectively causing us to double pay for our stay. Even with double payment, they continued to challenge us through the stay that we had not paid. As an example, they attempted to deny us breakfast, even though we had paid twice in advance. The in room refrigerator could not be opened. The shower door leaks profusely, causing a flood in the bathroom with each use. This is obviously an ongoing problem, as there is a water stain on the wall. If you leave your second key in the room during the day, housekeeping will take it. We were unable to get these problems resolved during our 3 night stay, even after numerous complaints to staff and management. Stay somewhere else. read more

Came here with a Viking cruise ship for the second part of the trip. To put my review in context I am a sucker for a luxury hotel. I don't cheap out. I'm willing to pay and I don't whine about price. I'm always working remotely so wifi and a nice desk matter. Don't be deceived by this place. It's a cheap tourist hotel. Weird issue with check-in - someone else with my name checked into my room. Luggage in hand the receptionist refused to believe I really was myself. With a passport. She saw two people with my name and still argued with me. Another patron said "you know an apology would be nice" to her. Nothing. She finally figured everything out. Now for the review: Pros: Wifi reasonably fast but you'll have to pay for fast version Workspace is decent Easy taxis outside Comfortable pillows and linens Nice Eiffel Tower view but only if you upgrade A/C worked well Room is an ok size Robes Cons: No tub Dirty carpet So so gym Far from shopping areas Broken shower head and water turns ice cold in the middle of the shower Mediocre toiletries No Spa! Wth Room service and breakfast downstairs are just gross. Terrible check-in Terrible location- too many tourists Room service Super busy (annoying) I made the "mistake" of going to The Spa at the Peninsula. THAT is a hotel and where I would stay again in Paris. Never ever ever here unless you like courtyard quality hotels in the middle of tourist land and rude front desk people. read more

This was a terrible hotel. They charged us the room's posted maximum cost, we didn't have water for 7 hours, and our air conditioning was broken. They also charge 22 euros a day for wireless access. Crazy. I will never stay at a Pullman hotel again. Everything else about Paris was spectacular. My only complaint was being tired all the time. The walls were paper-thin, and it was so hot we had to keep the windows open, only to be woken up by construction every morning. read more

REFUSING to give me my money back when their government won't allow me to travel overseas and my flights were cancelled due to COVID. customer service is terrible and they refuse for no reason at all. I'm not coming over there because of a global pandemic not cause I don't wan to. read more

I booked AND PAID IN FULL and got confirmation # for the 1186 square foot Eiffel tower suite at the Pullman Paris Tour Effiel hotel and after I paid they changed my room to a 775 smaller room and didn't tell me. I HAVE EMAILS WITH ALL THE PROOF REQUIRED and the hotel has refused to honor the reservation. This is my honeymoon trip. I have been taken advantage of. We were engaged in Pairs a year ago and wanted to go back for our honeymoon. Pullman Hotel has ruined this trip back to Paris for us. I have informed the better Business Bureau and my lawyer. BEWARE OF BOOKING WITH THIS COMPANY! read more

THEY STEAL. This is by far the worst hotel I have ever dealt with, and I have stayed at hundreds of hotels across the world. We attempted to resolve an issue with our reservation by reaching out to the hotel, as well as the booking agent (Accor) over nine months prior to our scheduled visit. Even following many emails, the hotel did not respond until seven months later. Their next correspondence with us, again after many many emails, wasn't until two weeks prior to our scheduled visit. At that time, they informed me that they could not resolve my issue, and they had taken the liberty of canceling my reservation. When I inquired about a refund, I was told that they would not be giving me a refund, as the booking was nonrefundable. I have attempted to resolve this with the booking agent Accor, as well as with the hotel, and have either not received a response or again been told that the booking is nonrefundable. Accor told me to try to call the hotel, but both numbers provided to me were out of service. I am confident that they went ahead and rebooked the room we were scheduled to stay in, and "double dipped" as it were with regard to payment. Please, I beg of any travelers, DO NOT stay in this hotel, as they clearly do not care about their customers, and they literally stole my money (over 1,200 US dollars). read more

I enjoyed my stay at this hotel. We had a second story room with a balcony view of the Eifel tower. The view alone is worth the stay. The rooms are spacious and the service at this establishment is top notch. When they say you are close to the Eifel tower, it's no joke. It's literally a 5 minutes walk. Besides that, the RER transit station is near by. This place is conveniently located with an exceptional view. Next time I'm in Paris, I will be staying at this hotel. read more

Nice hotel. Staff was very friendly. Located near city metro for easy travel. Amazing view of Eiffel Tower.

Well it's 2:00 am on my first night of 2 at the Pullman. End of a Viking cruise so I did not pick the hotel. So far not impressed. Hotel is very dated and halls and rooms could use an update or at least a fresh coat of paint. If you pay the extra 90 euro a night to get a tower view then you can look at it instead of the dreary room. I am awake because I was trying to sleep with the window open since the air does not work in my room. However the street noise is too much. I requested someone take a look at my air conditioner while I was out for the evening. I guess they did not get around to it. I will check again tomorrow and update the review. The bathrooms are extremely dated and the tub is peeling. There is not a single drawer in the room to unpack into. There are free movies if you are a fan of the 1980s. There is not a USB port to be found for phone charging. Had to pull out the converter and plug in my charger. Turns out the air does not work in November. Second night was worse than the first. Apparently there is some major construction going on outside the hotel between 1 and 5 am. Definitely will not be staying here again. One more comment. The deadbolt lock did not work. read more

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Great experience the staff were very nice and friendly towards me, it made me felt welcome during my stay in this wonderful city .

A nice hotel centrally located with it's own underground parking. Our room had a pretty good view of the Eiffel Tower which was unexpected. Nice rooms and good staff - recommended. read more

We stayed in this hotel for a couple of nights over valentines and my boyfriend got a great deal with this including breakfast. The staff in the hotel were very nice and friendly and at breakfast they kept coming round with more fresh orange and teas/coffees. The rooms were quite basic for a hilton, but they were still very nice and included all your complementary toiletries. Breakfast was fantastic, which was a huge buffet breakfast including everything you could think off, cereals, fruits, yoghurts, rolls, bacon, sausages, the chef made you eggs they way you asked for or omlettes. The hotel was right next to the Eifell Tower, which was beautiful and it was lovely and romantic. The drinks in the hotel though were VERY expensive!, but i suppose Paris is like that now! read more

Phenomenal. Service/concierge : very polite and accommodating. Very beautiful aesthetic and atmosphere. Central to everything with the Eiffel Tower right at your doorstep. If you have a room with a balcony the view is phenomenal. Try to stay on at least the 7th floor. I would stay here again if I go back to Paris. Another plus is that they gave computers in the lobby and you can use it for free! Print as well. read more

Terrible customer service. Rude and disrespectful restaurant staff. The hotel provided us with a room that had a broken sink, broken glass on balcony, rust and hole in the roof above the and calcified rain-shower. Housekeeping have a habit of taking all linen and towels out of the room and not replacing, we had to make our own bed. The only thing this hotel has going for it is the view. Breakfast items are cold, even the hot ones on the buffet. The hotel is always over occupancy and understaffed. We stayed with this hotel for over a week and the hotel failed to address our complaint correctly in person. We wrote a full three page complaint letter and provided imagery and explanations for everything wrong with our room. The hotel did not care and still charged us over $3000 AUD for the 5 nights in a room that was missing items, amenities that were not replaced, a room service phone that did not make calls, wifi internet that does not connect or is stable and room service that takes up to 2 hours to deliver a bottle of water, because housekeeping did not stock the fridge daily. We gave the hotel a second chance and stayed with them on our last night in Paris, they promised to resolve everything that was wrong by way of a credit with ACCOR or discount across the entire accommodation, however when we returned they provided us with a worse room, 2 deflated balloons and 8 fake rose petals on the bed. Hardly an apology or compensation. The language barrier in this hotel is severely misrepresented by the property and the hotel staff say yes but do not follow through with lots of empty promises. We will not stay here again and highly advise against this property. We will be uploading imagery to support this review within the next 5-7 days pending the hotels response to our complaint email and letters that have since checking in continued to go unanswered and resolved. read more

Other than a good location, there is nothing good about this hotel. The tiny room has all of the charm of a college dorm room. The bedroom and the breakfast room feature 1950s retro furniture that is very uncomfortable to sit in. And the bedrooms are too warm but they turn off the air-conditioning in fall, giving you the option to make your hotter still or leave it as is. The very uncomfortable breakfast room is too hot (except for the coffee which is barely warm). They have a modest size buffet of mediocre food. No brown breads of any kind, scrambled eggs that have no taste and aren't warm, etc. Overall, I'd give this hotel a big Ugh! read more

Hôtel Pullman Paris Eiffel Tower - All the "charm" of a college dorm room and with very uncomfortable chairs. - Hotels Near Me - Paris, 75

The hotel is just ok. The location is great, right next to the Eiffel Tower and a block from a metro station. But there were problems. The sink drain in our room was chronically slow the entire stay. I don't understand how the cleaning staff could not have noticed it. They likely did but just chose not to fix it or request for maintenance to come in and fix it. Also, one night the hot water simply stopped. It was a hotel wide problem that lasted more than 3 hours (until midnight) and was very inconvenient. The airport service that the hotel uses was also not very good. On our way to the airport, the driver took an hour detour, backtracking to pick up additional passengers at another hotel because another van in theory "broke down". After meeting the new passengers, it was clear there was no incident. I suspect he was trying to increase his tips. This made us arrive at the airport one hour later and we barely made it to our gate in time. Usually, Costco travel packages don't let us down, but this time...it sure did. read more

The hotel is in a great location, close to everything, you can walk to the eiffel tower, metro station, good restaurants. We were lucky enough to have the Eiffel Tower in our window, watching the lights show every hour, our stay in Paris was magical, the care and attention of Jeff in reception, amazing, thank you Jeff. read more