In our room the air conditioning did not work, they gave us a fan the room was dirty, the electricity was unstable you could not charge a phone. Although the staff was nice they would listen and try to help , but unfortunately the hotel room is far from a good hotel . So if you can don't pay in advance we paid around $750 a night and since it was through Expedia it was not refundable. And there's not a view to the Eiffel Tower like the picture suggests. read more

L'Hôtel du Collectionneur - Hair balls all over the beds - Hotels Near Me - Paris, 75

I would love to have given the hotel 5 stars, however it did not meet expectations for 5 star stay. The spa was not available, we were told it is under construction only after we arrived. We were also told the hot tub was not available. The gym area was definitely subpar, area was very small with about 6 machines and warm room temperature. There were no amenities to experience there and we were looking forward to this especially since we paid to have a 5 star experience. I would say that the hotel should place a statement that the hotel amenities are unavailable or under construction so that potential guest have the option to choose an alternate location. We traveled for a conference and I was very disappointed. The breakfast experience was nice read more

11/9/23 We stayed for several days as part of a pre tour to our Viking River Cruise. Had a charming lovely quiet room. Not exactly much of a view from the 3rd floor but very comfortable. We had the included help yourself breakfast options and the selection of items was amazing. It included chef made omelets, and everything we chose for the mornings we were there was terrific. The location was wonderful for us, within nice walks of the Arch, nice shopping, fun little casual restaurants where we had, and 2 of the museums we planned to visit. I cannot say the same of its bar though. Our visit one evening was shorter than we expected. The bartender was unwelcoming, so we left as soon as we finished our drinks. This was the only place in Paris where this happened. Perhaps there is a new bartender by now! read more

L'Hôtel du Collectionneur - Hotels Near Me - Paris, 75

I enjoyed my stay. The staff were very nice and helpful. Rooms were clean. However, I had my recently purchased watch stolen from the room. I forgot to wear and our last day and it was missing when we returned at night. I reported it to the hotel 1 week ago but have not heard a thing back, so very disappointing read more

AVOID THIS SCAM HOTEL AT ALL COSTS due to false advertisement, unethical practices, questionable history, and mediocre management who do not keep their words. This is a lengthy review meant to depict everything we experienced - keep reading if you are interested. We booked a room at this hotel last minute for two nights through CHASE TRAVEL. Everyone in the party was present at check-in and we were led to our room with "EIFFEL TOWER view" on the top floor after they handed us water bottles for us and kids. I stepped out to the balcony in the room with full of excitement, and did not see a single sight of the Eiffel Tower. My husband went down to front desk to ask for another room, and in the meantime I dozed off for about 5-10 minutes due to long travel. My daughter was next to me in the room. I kept hearing door knocks, and told my daughter to open the door thinking my husband was back. She did and there was no one to be seen in the hallway. I am a very sensitive person. I had strange feeling and certainly heard several knocks, and therefore I started to get creeped out. Room had fresh paint smell and I grabbed my phone to google history of this hotel. None of the history or old photos before renovation were found. I picked up the room phone to call front desk to ask if my husband was still there. It was dead. --- Husband came back up to the room with another room key. I told him what I experienced. I wanted to get out of that room quickly. We moved two floors down for the new room which is supposed to have a "better view". This new room has a bigger balcony, but it doesn't have a direct view of the Tower. You have to take several steps to the left on the balcony, peeked over the brick wall and you can see a far.. faraway view of it. Therefore, one cannot advertise such room as "room with view". Not knowing what to do at that point, I disappointedly sat down on the bed and room phone rang. We answered but they couldn't hear us. We hanged up and shortly after, someone named FIONA from front desk came up to our door and said we could not stay here due to their capacity limit. She did not allow us bed sharing with kids who were under 10. She was standing at our door, constantly pressured/harassing us for a whole 30-45 minutes to get two connecting rooms or a suite room. She did not give us time to discuss privately or leave us alone. It was our travel day, and last thing you want to do on your vacation is deal with hotel problems. At that point, we were beyond frustrated. She kept going back and forth with front desk to ask about suite room and connecting room prices for us. We checked in at 2PM and we were dealing with this FIONA lady for 2 hours or more. With prices she was quoting, I am able to get boutique hotels with much nicer views near the Eiffel Tower. I asked FIONA if she will process refund if we go elsewhere. She said she will. Based on her words, we booked another hotel near Eiffel Tower in the lobby and left the property. They got us a van for hire, helped us load the stuff and we left. --- We are back home and I realized refund still hasn't come in. I called CHASE to follow up on the matter. They said hotel denied refund. I told them to talk to FIONA directly since she was the one who dealt with us. Bank reached out to them again based on my request but they told my bank that FIONA does not exist at their property and that we stayed there for a full two nights. Now my money is stuck with them for the reservation they promised to refund. Chase also mentions they do not answer their phone everytime they attempted, and they only respond to the email. There are so many hotels in Paris. Avoid this hotel if you want to get extra headache in your life. read more

Do not make the mistake of staying here. I have never experienced as many problems or such disrespect as I have at this hotel. I arrived after an 11 hour flight and checked into the hotel. I was wearing a hat common in North Africa, and as I was walking to my room, a worker called Robin spoke in French to his collègue about me. He said "he thinks he's in his own country wearing that hat". I have dark skin and I knew his comment was racially motivated. I walked back and asked him what he meant, to which he nervously lied and said he didn't say anything. I had another person with me who also heard this. We were both in shock. I went to my room and called the manager Agatha. Agatha apologized and said it was a misunderstanding. She gave a complimentary gift and said she would write a report. I thought that the issue was over and tried to enjoy the rest of my time here. I didn't expect to have any more problems. The next day as I was waiting for the elevator, Robin, the guy who had talked about me behind my back not realizing I understood French, came up to me and asked what I was doing on my phone. He approached me very hostile and I was confused. I told him I don't know what you mean, and then I asked what his problem with me is. I have no idea why he asked me what I'm doing on my phone. It is none of his business to bother guests, especially one who he has had problems with. Many other guests were watching and it felt very inappropriate. I asked what he wanted and he said he wanted to say that yesterday was a misunderstanding. I told him that the only misunderstanding was that he was overheard by the guest, and I told him he shouldn't speak about anyone like this. Other guests were looking at us, and I kept asking Robin to please leave me alone. He persisted in bothering me and started to speak very hostile to me. I told him he shouldn't have a job if this is how he treats guests. He laughed sarcastically and I kept asking him to leave me alone. Robin started to say he "wants to apologize" and I said okay you can apologize by saying sorry. He didn't. After much back and forth, I removed myself from the toxic situation and told him I didn't have time to speak to him. I honestly think there is something wrong with him. I'm simply a guest and on two separate occasions he humiliated and disrespected me. I am disappointed that the hotel employs such a person. I checked out of the hotel early because of this experience. I don't think anyone should go to this hotel, especially after the disturbing racial comments and hostile workers. Besides the above, the hotel breakfast was subpar and the gym didn't have proper ventilation or air conditioning. Rooms are surprisingly outdated with old carpets and curtains that aren't even properly hung. The employees also speak very loud in the hallways. I opened the door in the morning twice to ask them to not speak too loud. The lobby looks nice and that's about it. I don't know how a hotel can say they have 5 stars. It's maybe 2 stars at best. read more

L'Hôtel du Collectionneur - The "5 star" rooms. Seriously a joke. - Hotels Near Me - Paris, 75

I probably wouldn't stay here again since there are so many choices in France. The location was A+. Close to everything and the staff were VERY nice. Beds were comfy and it was mostly clean. That's the good stuff. When we checked in we had three rooms (all booked through Costco travel) one room had to be switched after my daughters went in and there was a bed that looked like it had been slept in and a water half drank. Strange and a pain in the butt getting a second room after 12 hours on a plane. We got the new room and then the other room had key issues. They kept not working and it wasn't a de magneto situation. We came back early after walking at Disneyland all day specifically early because the jacuzzi closes at 7pm. Well they decided it closed earlier for no reason. I think they're understaffed - the manager was nice but did nothing. The restaurant attached Savag had maybe the best rock shrimp app I ever had, but then no food for 1:15 min. They said they forgot! They didn't charge me for drinks but still the food after sucked and it was pretty $$. read more

I definitely wouldn't say five stars but it's descent enough for four. The lobby is super charming. It smells so nice and there are beautiful decorations and flower arrangements. Checking in was a breeze. I let them know beforehand we would be arriving around 8am and to our complete surprise we were actually able to get into our room that early. We had expected to just drop our bags with the concierge and go out till check in. It was so so so amazing that we could get in our room and get a nap. Big time plus for us! The room: the room was nice enough except it was very dusty and some of the bathroom lights didn't work a lot of our stay. We didn't complain but maybe we should have said something. We received bottled water each day and the beds were so comfy to climb in at the end of each day. The maids kept the room nice and tidy. The room stayed nice and dark all night and it was pretty quiet for being on a busy street. Breakfast: we had breakfast included with our stay but only went 2 of the 4 days. It was alright and had more than most hotels would. There was a wide variety of breads, cheeses, meats, veggies, fruits, yogurts, omelets, pancakes, crepes, eggs and more. There were fresh squeezed juices and cappuccinos and hot chocolate. The hotel is within walking distance to the Arc de Triomphe and even the Eiffel Tower. It took about 45 minutes to the Eiffel Tower. We also caught Uber right out front if we needed to go farther. The majority of everything at this hotel made our stay very enjoyable. I wound stay again! read more

See all

Great location and great service for English only speakers! Our room was clean and safe was easy to use. Walking distance to most "must see" locations in Paris! read more

The staff tried but the hotel is worn. The Airconditioning is out. We stayed one night and left. We saw 2 others leaving immediately after seeing their rooms. Before staying ask if the Airconditioning has been replaced. It appears this will be an ongoing problem until that happens. The continental breakfast was nice. No restaurant for other meals. Very dark rooms. They will bring in a light. This is not a 5 star hotel. read more

Gioachino Rossini would not have scorned sitting at this table that completes the elegant hotel Le Collectionneur. He who highlighted in the most beautiful way the myth of "The thieving magpie", and who was an amateur of good food, would surely have enjoyed seeing the two concepts of the diverse but harmonious collection get married at this modern and bright setting. Under the leadership of Joël Veyssiere and Nicolas Hamelin, this evening Vincent Legaré welcomes us for this dinner between kitchen and dining room. And like the magpie, I went to steal some pictures about the work done for our beautiful plates. It all starts with a piece of Wagyu marinated in a soy sauce, simply pan cooked and quickly burned. We obtain by this "The Fortunate Deception" a flesh that is self-sufficient in texture and taste. It can be almost cut out with the fork and any seasoning would be superfluous. Tenderness, melting and strenght, everything is there. What comes next is the "The Marriage contest" since they are in fact two entries cumulated in one, with crispy prawns and excellent salmon confit. "The touchstone" is probably sea bream sashimi, yuzu lemon glaze, wasabi sesame cream, daikon pickles and rice chips. Some young shoots of lemon cress come to support with their lemon-anise taste accompaniment. Octopus with perfect cooking where the kaffir lemon vinaigrette and the tangy guacamole with passion fruit come to tickle the maritime taste. Only quinoa forms an "The curious Misunderstanding" by its somewhat rustic presentation. After discussion, we were told that the presentation of the dish was currently in reflection. So the best is in perspective. We return to much more classic flavors with shoulder lamb confit dumplings smoked eggplant caviar. Like "Goodness triumphant", the superbly shiny Baba Alexander wins in its cocktail glass for our home run. But as "Opportunity makes a thief", it is shameless that I also raid on succullent candied figs. We can only think that with La Tour d'Argent or The Golden House, Le Collectionneur could have been part of the Maestro canteens. Moreover, despite my apprehension for decorations a little too modern, I admit to having been seduced by a beautiful contemporary room. First of all a superb bar and especially a ceiling with elegant waves that carry you like a melody. read more

See all

Pros: - location is great. It's walking distance to everything. -cute windows that open up in the rooms. Cons: -we arrived at the hotel after flying for 12 hours, arriving around 11:00 AM. They told us that our room wouldn't be ready until 3:00, but they'll call us when it's ready. Fast forward to sitting in their lobby for a couple of hours and waiting for a call. Around 3:30, we checked with the front desk and they said our room was ready. We were sitting in front of the desk for hours falling asleep waiting for them to call or walk up to us. -it's more of a business hotel, had events almost everyday, which meant a lot of people in the lobby. -the food is overpriced - $45 for a burger for room service? -the fridge in the room was bolted shut. They said they would send someone to fix it and nobody ever showed up. -the breakfast buffet was the same exact food, everyday. And they were always running out of food, coffee, milk, etc. and you would need to ask many times for them to refill any of it. -we sat at the bar for about 20 minutes waiting for a bartender to say hi to us. We had three bartenders in front of us at the bar doing something and they didn't say a word to us. We were also the only ones sitting at the bar. We walked away without a word from anyone. We were on our honeymoon and didn't feel welcomed at all, didn't even hear a "congratulations" once during our stay. You can't beat the location, but I don't recommend this hotel to anyone really. read more

Oh Paris... L'Hotel du Collectionneur is a beautiful hotel in Paris, France. It has an historic French feel that is all modern with high technology & luxurious accommodations. Customer service leaves much to be desired, which is quite odd, as the price per night more than reflects it's boasted 5-stars ratings. Cheerful & eager customer service isn't included in any of those 5 stars! Nonetheless, the food in their hotel is spectacular, after all, I came for the food. We had their breakfast buffet, all you can eat, every morning during our stay in Paris. They offered us the best Paris had to offer, all local and fresh. Mineralized fizzy Evian water, freshly pressed fruit juices, a gigantic expresso/coffee bar you can have fun making yourself, or ask your waiter to serve you. There is a crepe and an omelette station, fruit & yogurt bar, as well as a salad bar, alongside your normal sweets, pastries, sausages & assorted breakfast items, bacon, potatoes, boiled eggs, amazing smoked salmon, hams & cheeses, and so much more! read more

See all

Okay, I wish to start by saying that the hotel itself is seeing some wear. The hallways have plenty of scuffs and scratches on the walls. The artwork is not always straight. The furnishings have seen better days. We even had cobwebs in our room. You must be asking why I still managed to give this hotel 5 stars. One word... service. The service delivered at this hotel is world class. No matter the language barrier, every single staff member was kind enough to communicate with us in English; each one with a smile and kindness in their voice and manner. The breakfasts each day were scrumptious and satisfying. Every accommodation requested was met and exceeded. Several days of our 7 day stay, we received treats in our room... from bottles of nectar to delicious caramels. The location is also very desirable from a Parisian's point of view. One of our tour guides informed us that the hotel was located in a very posh area of town, where only the very wealthy of Paris live. It was not, however, in close proximity to the sites of the city. To walk to the Champs Elysees took about 10 minutes. There was a metro line not far away, though, if you wished to travel by train everywhere you went. During out stay, the city shut down twice; once for a holiday and another for a political rally. Each of these days, the metro closed. This made getting around the city very difficult (certainly not the hotel's fault). Due to this fact, we had to walk miles each of these days to enjoy the city. A hotel closer to the city center would have made life a touch easier. Again, though, the service at the hotel more than made up for the 1.5 mile walk to our destinations. If I had to give separate ratings based on cleanliness, service and convenience... on a scale of 1 to 5 stars... I would say: cleanliness - 3 stars, service - 5+ stars, and convenience 3 stars. read more

So this is a Very very ok hotel. For me the hotel experience is very important and will make or break the vacation. There were a bunch of little things that added up to make this hotel mediocre. Location was fine but not great. It was a bit of a walk to the metro and we ended up mostly taking Uber. There are a couple restaurants on the street and more within about a 10-15 minute walk. The hotel has an unappealing perfume smell in the lobby that wafted outside. The hotel was recently renovated they said. It's got a weird dark art deco style that reminded me of bad hotels in Vegas. The housekeeping was top notch. Kudos to the housekeepers! The front desk took twenty minutes to check us in but didn't tell us how to turn on the room lights or what buttons to push in the room to communicate we were ready for the room to be cleaned. No fans in the bathrooms. Two elevators were intermittently out during our four day stay. The door guy was always standing at the door but never let us in, just propped the door open. Could never reach the hotel concierge by phone even though there were often two people working it who weren't helping customers. The rooms were small by American standards but so is all of Europe so can't criticize for that. The breakfast buffet was good- it had an omelet station, meats, cheeses, pastries, cereals, juices and coffee and some of the best fruits ever. The gluten free breads (there were three) were really bad-dry and tasteless. I sound like a whining Karen, I know, but we paid a lot for this hotel and I expected better, especially after the incredible experience I had just had at St Ermin's hotel in London the day before, which was a very tough act to follow. read more

Bottom Line - If you're a Gold or Diamond VIP with HHonors, the executive lounge is a very nice refuge with free drinks and snacks (and breakfast in the mornings) during the day. Staff were very nice and the Metro is only a 5-minute walk away, and from there you can go anywhere. I would definitely stay here again when in Paris. I have the Hilton American Express Surpass card, which allows you to redeem HHonors points at a slightly better rate than normal (AXON redemption). For 4 nights, the points required using AXON redemption was 140,000 points for this Category 7 hotel. I stayed from 18-22 May 2011, and the room was booked via the Diamond Desk. Upon check-in, they told me that my reservation had been upgraded to a Junior Suite. Score! Upgrades to suites are usually excluded from HHonors benefits, but I believe the hotel was sold-out during my stay, so they may have just bumped me in order to make room for non-HHonors members. In any case, I felt really lucky (I've heard of others being upgraded sometimes in other Hilton properties - all non-USA properties, but this was the first time EVER for me). The room was really nice. It was great to have a living room aside from the bedroom. There were also two bathrooms (only one had shower and soaking tub). The sheets were silky smooth and housekeeping was good at coming around 5m for turndown service. There is no wifi internet access in the rooms, and wifi is only available in the lobby and the executive lounge. Otherwise, there is wired internet in all rooms. All internet is free for Gold and Diamond VIPs (in the room, you just accept the charges and they will automatically remove the charge from your bill). To use wifi in the common areas, you'll have to get a 1-hour or 24-hour wifi code from the front desk or executive lounge each time. That was the only annoying thing. Other than that, the staff were very friendly, especially the concierge and bellmen. read more

See all

This hotel checks all the right boxes. -Superb breakfast -Delightful staff in every department -Impeccable property -Comfortable rooms We never had to wait more than 3 minutes for a cab. I still dream about the breakfast they serve to this day. Being tourists we had many questions about places of interest, directions, planning, etc and the staff was SO helpful. I almost forgot the complimentary happy hour! This was fantastic with beer, wine, and appetizers. It was nice because it was rainy one night and we didn't want to walk anywhere. We met people from around the world there and it was such a pleasant experience. It blows our second hotel out of the water. If I ever get the chance to return to Paris, 100% I will stay here. read more

See all

A great looking hotel with not so great customer Service. The location of the hotel is great but truly you have to speak French to get good service. I would recommend this hotel for its good location only. read more

OK OK ......they get the 5th star . Returned to Paris for a quick get away with my better half and this time we stayed in the best room I could have asked for. HUGE with a balcony that looked over the Eiffel Tower. Also the 100 a night upgrade came with free breakfast (I complained about that cost last time), wifi and open bar between 6 and 9 pm. Those extras alone would have cost that much. I highly recommend this hotel and a special thanks to the staff for all they did with our advance dinner reservations all over Paris. read more

See all

What a rip off - very average hotel, so so service and ok (but not great ) food. Insane prices (I paid €24 for 2 take away Cappocinos from the bar- in polystyrene cups ! ). Half baked little bar of soap in the room , no shampoo - read more

The most glaring complaint would be the loud presence of the housekeeping staff in the hall outside the rooms. Travelers sleep at different times due to the time zones they have just arrived from. The slamming doors and loud conversations could be curtailed greatly. There is no attempt to consider the guests that may be trying to recover from travel. Front end staff very pleasant and helpful, but Can not recommend this property. read more

If you stay at this well appointed hotel, be sure to make your reservations with Katrin the concierge. Katrin and her team were delightful. Every suggestion was perfect! read more

Pull up to a nice external facade. Lobby is well decorated. Checked in....getting ready for a good time. The front desk placed a 900 Euro hold for incidentals (which is fine) However, they also placed 400Euro ($467) hold for use of the Executive Lounge (which was included with our rooms on the Executive floor). No big deal....they discovered it immediately....easily corrected right? WRONG. 3 DAYS of speaking to several staff members....all of whom agreed I wasn't supposed to be charged never seemed to want to return the money. It wasn't even just patience.....it was about lies....and more lies. Manager isn't here. Tomorrow at 9am guaranteed you will have your money back. Staff who promised return would walk to the back the following day to hide when they saw you in line. It was almost comical....like pre-school. All this for 467 dollars (400 Euros) After a ton of effort which took up alot of time....they finally returned my money but..... "Sir, we must charge you a 3 euro fee to do it." (Amazing...a fee to return your money that should never have been taken) Ok....its just 3 Euros but sometimes, it's about ethics. At first, I thought this charge initially was just a mistake. Later....the way it was handled made me feel uncomfortable trusting this hotel with my credit card. Executive Lounge. Honestly useless. Out of plates......remnants of scrambled eggs at 9:30am. Rooms: Beds were comfortable. Rooms look dated. I had a spider join me for a bath one morning. My overall honest opinion: Beautiful facade. Average rooms. Executive lounge should honestly be shut down....useless. (No plates.....fragments of food....no service) Common theme...guests walk in...don't find anything....and they walk out. Possibly done on purpose to have people go to the restaurant....or just incapable of operating an executive lounge. Just overall....a feel of an absence of ethics and honesty by entire staff. Not comfortable. Read my google review for more details. 2 Executive King Rooms....4 nights.... Over $4000 spent in hotel.....and all I can say is Never Again. The 3 Euro charge to return money that should never have been taken is hilarious....almost sad. Pretty buildings dont make fine hotels when the staff and hospitality is as bad as it is here. read more

Fantastic touches all the way around. Good sized rooms & service (minus the manager at the Purple Room Bar who scolded a bartender for permitting us to take a bar glass to our room...called him an idiot!) was great. Decor was like in the '30's. read more

L'Hôtel du Collectionneur - Hotels Near Me - Paris, 75

This hotel has an extravagant lobby with hanging chandeliers and a red circular velvet couch. Our room was comfortable with a nice shower. They have a business center which I was allowed to use for free. Their customer service was top notch. Everyone was professional, quick, and helpful. Their rooms are expensive but travellers, mostly Americans, don't mind paying for their English speaking staff and as people like to say location, location, location! This hotel is just a few blocks away from the Arc de Triomphe. We walked to the Eiffel tower every day, day and night. We also walked the Champs Elysee several times and the Seine river twice. Notre Dame was a very..... long walk which entailed sharing a bottle of Muscador while walking back. It was fun and games until we had to use the bathroom. Then it turned into a game of who can hold it the longest. The French can be stingy with their restrooms which was a problem. Krisin broke and the doormen at Cafe George along the Champs allowed her to use their restroom. I held it because I don't like using a crappy toilet. Maggie waited because she was recently traumatized from a restroom with a hole in the floor. We all got what we wanted and no one peed their pants. BTW our toilet in the hotel room was awesome and worth the wait. read more

Being a stranger in a strange land can be overwhelming at times, but I didn't get that feeling during my stay at the Paris Hilton. The rates aren't cheap, but it's an ideal location just minutes away from the Eiffel Tower as well as other landmarks. The staff was very professional and even attempted to converse in English when I was having trouble. There was no snotty attitude whatsoever. The hotel is modern and has a great Executive indoor/outdoor lounge that makes for a great evening recap. The location is great for those trying to really make the most of Paris. It's a very walkable city and we never had to wait long for cabs when needed. I will say, be careful of some touristy cafes nearby. You're better off walking a few blocks away from the hotel and trying something more authentic. I wish I could stay here again but that would probably require me to refinance my house. read more

Love this place. I have stayed here a dozen times. Staff and hotel is great but location is what makes it. It is quiet and next to parc monceau which is great for a morning run or peaceful end of day walk. It is about 10min walk from arc de triumph but seems a million miles from that madness. Exec club lounge for breakfast is very good and keeps it feeling small. read more

I stayed here with some friends for four nights over New Year's Eve and I have to say, I have experienced way better from Hilton. Although it has a great location right off the Arc de Triomphe and the Champs, and it was very clean, I wasn't impressed with the staff. The concierge was not very attentive or friendly and they gave us a really poor suggestion on a local bar the third night we were there. What was worse, on the second night we were there, our room flooded. We were forced to move that night, at around 1:30AM, and we were moved to a smaller room. They brought us a box of chocolates the next night as an apology, but I hardly feel that is appropriate for the situation. They also do not have free WiFi, which is ridiculous this day in age, and instead they charge astronomical prices for 15, 30 and 45 minute intervals of use. My friend is a Hilton Honors member, as am I, and I guess I just expected a better stay and better service from what is normally a great hotel chain. I don't think I will be recommending this hotel or returning. read more

We stayed here for six nights in July. The accommodations were perfect for our family. The Family Suite has a separate bedroom for us and the other room's pull out couch worked and the half bath made a difference in ease of getting ready. The staff was delightful from checkin through checkout. We had use executive lounge and ate breakfast there daily. By the second day they knew our faces and had our coffee/tea request ready before we asked. My birthday was also over our stay and we returned to our room to find a bottle of champagne and cookies with a kind note. The only thing to keep in mind is if you are sensitive to street noise you should request a room facing the courtyard or higher up. It didn't bother us but it was audible on the 3rd floor. We would definitely stay here again and the location was great. read more

I went to this hotel briefly to have drinks in their bar whilst on a quick jaunt to Paris. My first impressions were WOW! This is a grand and spectacular hotel with a sweeping staircase down to the lower floor and quite possibly the nicest hotel toilets I've ever been in! I headed through to the Purple Bar (I'm not sure if it's actually called that or if that's just what I called it) which had a really nice feel to it. They were playing some lovely jazz which always goes down well with me and it generally had a nice atmosphere. I do recall my diet coke being fairly expensive. I'm thinking €8 but I may be mistaken, but given the location and the hotel itself i wasn't surprised. Within easy walking distance of the Champs Élysées and the Arc De Triomphe, even if you can't afford to stay at this hotel, why not sit back with a soft drink and enjoy a smidgen of the high life! And don't firget to use the loos! ON Y VA! read more

We stayed here this last weekend after we ended up with the hotel on Priceline's negotiator function. We were pleasantly surprised and loved the hotel. The location is a little outside of the main attractions, but still walkable to the Arc de Triomphe and the Champs Elyeses. Room was big, bathroom was nice, and it included a shower and tub. Nice TV, sitting area, and desk. Didn't try out the restaurant or bar, but they looked nice. Nice staff, and helpful. The Concierge didn't always have the best suggestions, and one time they told us a place was open and it was closed. Other than that, it was great and would stay again. read more

OK, I TRULY do not understand the rave reviews at this site. As a diamond HH member we had to fight to get an obstructed view room on the executive level but that is not a big deal. This hotel is really very odd. It used to be an old police station that was transformed into a hotel. Yes, the rooms are larger than most of Paris' hotels but the rooms are odd at best. The food in the executive lounge (if you decide to stay there and pay more) is mediocre at best as well. The scrambled eggs are runny and the food is not good. It is also the same boring food every day. Again, for the money that you would spend at the executive lounge (if paying) just eat meals you want to eat out. I cannot understand for the life of me how this place has a 4 star rating! I stayed at the Le Grand Intercontinental last time and it was MUCH MUCH MUCH nicer and less expensive, better location, etc. While it is near the Arc de Triomphe, there are barely any other attractions nearby and extremely difficult to get directions from people as they are unaware of its bizarre location. This is a shabby-chic hotel and that is it! Nothing outrageous and extremely disappointing. While the staff is extremely "nice" for Paris' standards, we still had to wait about 5 hours for the room to be ready. The rooms are not as big as we expected and the bathroom was OK but again, nothing to write home about. I really cannot understand, for the life of me, the rave reviews of this place at all. Sorry to be a downer, and believe me, I am not a complainer but this was not a great hotel by any stretch of the imagination. Liked -- very friendly staff Disliked -- the crazy high price, the location, the food, the room design, architecture, and food Tips/Secrets -- look for similarly priced hotels in this class in a better location (better value) Trust Me! read more

The is in a great location in Paris. The staff are friendly, however our "free phones" did not work for the entire 4 day stay and their were issues with the air conditioner that they were unable to fix. The bar downstairs had a lovely atmosphere and the bartender was personable Overall I expect more service from a 5 star. They need to work on it. read more

The staff is HORRIBLE. My family and I have been here for 2 nights... during this time we have gotten food poisoning from the room service. The pull out bed was never made 6 hours after arriving. I called the front desk 4 times asking for them to make the pull out bed and get an extra pillow. After 2 hours they never showed. I had to walk down to the front desk at midnight to ask once again. After doing so I called a 5th time when they never showed at 1am. At 1:30am they finally brought us sheets and pillow. (Keep in mind we checked in at 5pm and were told it would be made within the next hour) Our family of 7 ordered room service and 2 of us that ate the same dish got VERY VERY sick all night. We told the front desk and they did not care whatsoever. They called us back and said "It was not our food. You got sick somewhere else." When we all shared a pizza that day with salad and that was all within 24 hours. So it was the hotels food. We have 4 more nights in Paris and are trying to find a different hotel to go to because this hotel is just beyond disappointing. They do not care about treating their guests good and taking care of you. If you are coming to Paris to enjoy a lovely vacation like we did- DO NOT stay at this hotel. Other than the nice looks it is absolutely horrific. We will be leaving early and never staying here again. read more

Stayed here some time ago, but still remember it fondly. Clean and modern, the hotel has an unbeatabble location - within walking distance of the Arc de Triomphe. Wonderful staff, and all fluent in English to match the clientele which are mostly tourists. read more

I stayed at the Hilton Arc de Triomphe for the past three nights. It was almost 4 stars, but fell short in a few areas that may not matter to someone else. Here's the rundown: Pros: - Plenty of English spoken - the staff represented some of the best service while we were in Paris - Hotel is modern, clean and very well kept - The Executive Lounge is fantastic (I forget how much better exec lounges are outside the US) - great breakfast and selection of small bites throughout the day and evening - Easy to get cabs (necessary b/c of the location) - Great views of the Eiffel Tower if you can get a balcony room on the 7th floor - Fitness room although small is excellent and has everything someone needs for a great workout (very new equipment). - Wired internet speed in the room is excellent 18.58 Mb/s down and 36 Mb/s up Cons: - Beds are ridiculously firm...coining the term "Flintstone Firm" - Location is a bit out of the way from where most people want to be (Marais/Latin Quarter) - it's easy enough to get around via cab/metro, but if you can stay somewhere walking distance to Marais/Latin Quarter, I'd recommend that. - No wireless in the rooms - annoying - Elevators were frustratingly slow and one didn't work to get to the Exec floors the entire time we were there. All in all, this could be worth it if you get a great rate and access to the Exec Lounge. Do not stay here without access to the Exec Lounge. Wish I could give half stars - 3.5. read more

An amazing hotel, truly stunning deco and service. I was there for a conference a few days ago, and this is truly one the few places of excellence I've been to. Apart from the spotless venue, they have a great inner courtyard, which is very nice for lunch / dinner / a chat. read more

The hubby took me to Paris for my birthday and our mini honeymoon a couple of weeks ago. We were more than happy with everything there. The staff went above and beyond, everything from the letter that I needed for my France visa to transportation from the hotel were prompt. We were upgraded to a room with a view of the courtyard( I preferred street view) but the courtyard was beautiful, so can't complain. On our first night we were also surprised with champagne and chocolate covered strawberries in the room! The hotel is only a couple of minutes from the arc de triomphe, and their breakfasts are scrumptious. Only drawback was the bubble bar that we had been looking forward to was closed for the summer. Highly recommended to anyone in Paris for the weekend! read more

L'Hôtel du Collectionneur - Hotels Near Me - Paris, 75

Stay was overall ok. But, on our third night (we were originally given a Jr suite when we paid for a full suite) there someone who had rented multiple suites next to us with all suites having connecting doors opened as far as I could tell. They then proceeded to have a party until early into the morning (I could hear music, clapping and snapping until after well 2 am when I finally dozed off). Imagine having to listen to some sort of house music at a very loud level which was easily heard as soon as you exited the elevator. I called front desk to complain at midnight and the front desk said they would take care of it as I had to get up at 5 am for a trip. 30 mins later music still going and at this point front desk would not even answer my call from the room. I then went down to the desk and the person working the desk said he would go up there. Well, he didn't and I am not sure what time the music ended but we were VERY unhappy about this. They have seemingly frequent weddings and events but this was not bothersome at all as most outside events ended at a reasonable time. But this was unacceptable and the hotel either needs security or a front desk manager with the guts to actually do something. If this was a "sanctioned party" then the other guests should have been moved prior or given the option to move. read more

Very typical tourist hotel. It smells very strongly of rose perfume or some other old lady scent. It's very outdated. Super disappointed but at least it was quite and had a semi comfortable bed (except for the crappy pillows). The breakfast was awful so if they charge you extra, do not pay for it. I don't think I'll ever go back to Paris, but if I do, I'll not stay here. Sad to give bad review because the staff was super nice but... read more