Emilie started our honeymoon trip to Paris off right! From check in to check out this property was an incredible experience and proud to return. Thank you for helping make our in room chocolates and champagne special and checking us in early after a rainy travel day. We had a street facing view with the very best energy - even from floor 2 you could see it all from Arc D'triomphe to the Jardin. We had the best time in the most comfortable room and bedding was the highest of quality. The lobby bar and staff was so great while crowned by the best skylight - they told us they open this skylight once a year - Bastille Day and you can see the planes fly overhead. Incredible. We shall return and look forward to staying in the center of it all - Merci Beaucoup read more

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This Marriott is similar to a TARDIS * It is sandwiched between a Sephora & Guerlain retail shop and yet, when you ride the escalator up to the Lobby, the place is HUGE (see photos). We stayed here for four nights and found it's location, to be an excellent jumping off point for everything in central Paris. Everywhere seemed to be just a €10 Über ride away. We used our Bonvoy points for our spacious room (photos) and everything was included except breakfast. But for €28, you could eat like royalty in their dinning room (photos). They are in the process of updating their rooms and even though things felt somewhat dated, ours came with a huge soaker tub. Btw, the balcony view of the 8th Arr from our room wasn't bad. We would absolutely stay here again. * Dr Who reference about a tesseract cube. read more

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An incredible stay! This Marriott can be summed up in three words- Location, Location, Location. Go ahead, check it out in your map app of choice. This is the "it" address if you are staying in Paris and want to be near everything Paris. Walk out the hotel's front door, and you find yourself in the middle of it all. Then it's an easy walk to most of the commonly visited sites in Paris. It's a great experience, unless you were wanting a quiet off the beaten path locale. We were interested in the former and enjoyed every moment. Inside, the rooms are modern and well appointed. Spacious. Bathroom is up to date. Like many hotels in Europe, the windows open and allow a nice breeze. 2 types of water daily is provided and also a linen mist for good night sleep. The daily breakfast offering was plentiful and offered a great variety some reservations have it included so make sure to check that when u make ur reservation. It won't be the most exquisite meal you'll have in Paris, but it's a great start to the day. Service was very exelent. Overall the service is on par with other Marriotts. Nothing over the top, but efficient, helpful. They go out of their way to provide assistance. Is important to note that I am a TITANIUM ELITE so I always get extra benefits. Get 75% More Points Earn 75% more points on every eligible hotel purchase, including room rate and other incidentals that can be charged to your room, such as dining and spa. 48-Hour Guarantee Book by 3p.m., 48 hours prior to arrival, and we'll always have a room available to you. Subject to terms and conditions. Dedicated Elite Support Get fast, personal service 24/7 for all your hotel booking needs. A definite recommend. read more

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So very upset- requested tickets from the concierge- had a meeting with her this afternoon- she said the tickets would be more expensive from a broker- I said no problem- she said she would call me in my room- no one ever called me back- I called down to the concierge three times- 3 times they said they would call me back- with no call back- finally I called the general manager- he said he would have them call me back with he did- At the end of the day- they said they called me - and emailed me- I have been waiting five hours in my room with no call back- and no email- so basically they were lying to me- I have wasted 5 hours waiting for a call back- so no tickets for my birthday to see Hello Dolly and a waste of five hours of my vacation- seriously- in 45 years I have never been this disappointed in a Marriott property- so very sad! read more

We stayed here for a couple nights during a 10 night trip to Paris. We tried a few different arrondissements and this was the last one. Location was great, right in the heart of fabulous shopping and easy i. terms of getting ubers. I booked thru the Bonvoy app and was able to get a bit of a discount through a corporate rate but oddly at check in they asked for proof of employment. Luckily I had my laptop but otherwise I'm not sure what they would have done. In 14 years if traveling for business I've never been asked for proof. I guess I get why they would want proof but it just gave me the ick. Anyway we were upgraded to a larger room so that was nice but the rooms are dated and there is no temperature control. Our room got so hot that Id have to go into the hallway to get some air bc you couldn't even crack the window. They brought up a fan but it still was incredibly warm all the time. After checkout I had to ask multiple times for my folio and saw that they charged me $50 for the minibar which we never used. I opened a case but never got a refund. The highlight was the staff as they were all very pleasant and attentive but with all the options in Paris, I don't think I'd stay here again. read more

Amazing hotel in the heart of Champs Elysees!!! Perfectly situated near the Arc d'triumph and all the beautiful shops and restaurants. The best part to me is from the outside it doesn't look like a chain hotel and when you walk in it takes your breathe away. Elegance at its best and some of the nicest, most customer service oriented team members. They truly make you feel like someone important, even someone like me. I can't wait to take my family here to stay at this Marriott! Well done and I salute you!!! read more

We checked in and they gave us a room that did not reflect the description of the room we reserved on the Marriott website. We were first offered a lesser room with no price adjustment or we could pay an additional $700 per nite for a better room. After a couple of days we tried again and they were pretty rude about it but when we got the right person who understands customer service gave us a very nice room. Thank you Amaury! We had ongoing issues with housekeeping! They would leave coffee with no cups or cups with no coffee. One morning we discovered they had not left towels! Really, no towels! The breakfast that was included was wonderful and the breakfast staff incredible. It is a beautiful property in a great location but you definitely have to watch what they are doing. However this should not be the case at the prices charged. read more

What a wonderful experience! First class! Staff was helpful and courteous. They were exactly what you wanted when you arrive in a service driven environment. The Lobby bar staff was absolutely pleasant and a joy! Best of all they had great smiles and a sense of humor! Rooms were clean, fresh and just a simple joy to be in! Quiet as well! Location is spot on! Close enough to all the sights you want to see and restaurants to eat at. I'm looking forward to my next visit! read more

Paris Marriott Champs Elysées Hôtel - Smiles and humor abound!! - Hotels Near Me - Paris, 75

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Wonderful hotel centrally located at Champs Elysee. Clean and well organized rooms, got the suite upgrade once and they were gorgeous rooms facing the main Champs. Courteous staff at front desk, gym and restaurant. Enjoyed the small gym and spa k everyday. Waked to the Arc De Triomphe, Michelin star restaurants, Laduree and the Lido show from the hotel. Will definitely stay here again when I visit Paris next time. read more

This hotel is beautifully decorated and the interior common areas, especially the lobby are beautiful. The rooms are dated and need upgrading but they are clean, comfortable and invite you to sleep in! The staff are wonderful, friendly and knowledgeable about the places to visit and one even gave us fair warning we do not need to tip in Paris. Thank you! The hotel is perfectly located for visiting many of the attractions. I'd stay again if my company was paying or I had points to use. While I gave it 4 stars it's over priced!! In Oct the rooms were priced at over £545 per night. Luckily I was able to use my points. I'd return to Paris and this hotel I'd it were priced more reasonably. read more

Perfect place to stay in Paris! Very conveniently located in Champs Elysees and I cannot rave enough about all the staff. They upgraded our room upon finding out we were celebrating our Babymoon and treated us to such wonderful goodies as well. read more

Paris Marriott Champs Elysées Hôtel - Hotels Near Me - Paris, 75

Fancy and delicious breakfast, came here a long time ago with my mom and brought back so many memories. Decent selection of just about anything one would want in a breakfast. They no longer have the homemade yogurt or the fresh churned butter. I remember those vividly and sad to see they have moved to a package. Service was great and very attentive, so quiet and cozy too. read more

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I have been a Marriott member for many years and always look for a property in the city we are traveling too. This choice was simple with its location and easy access to the Metro. The entrance is clearly identified on the Champs-Elysées with the building having been built in the early 1900's. The staff will meet you at the curb to assist with your luggage and direct you to the registration desk. The lobby is bright an open with the glass ceiling able to retract. It's a site to see. Our room was nice with a king size bed, tub and separate shower, terrace and Nespresso machine. The breakfast area on the main floor had many options and the selections of breads and pastries was amazing. The lobby bar area offers plenty of seating including at the bar. We were here for thee days and had not a single issue and would easily return in the future. read more

Location, location, location, and this hotel has got it! It's located right on the Champs Elysee and steps away from the finest shopping in Paris (LV, Chanel, Montblanc, and much more). The hotel is subtly blended into the classic architecture and is easy to miss, though you can see the Marriott flag from a short distance. It's also a five minute walk to the Metro which will take you anywhere in Paris. Staff assisted with luggage on check-in while we proceeded up the short escalator into the grand lobby beautifully decorated for the holiday. Staff were friendly and helpful and offered bottled water, towels, and small candies upon check-in. Even though it was well before check-in time the staff worked to try to secure a room for us. We went shopping at LV and within an hour we had a room (around noon). The rooms are quite spacious by European standards, and the bathroom is fairly large. Overall the hotel needs some work, though, as the shower floor tiles were heavily worn with some of them actually degrading leaving holes in some of the shower trim. Bathroom amenities are very good (L'Occitane!). Upon returning to the room the second day we found a gift set of L'Occitane products along with a thank you for being a Bonvoy gold member. That was a nice surprise. The breakfast buffet is quite expansive and was included with our room rate. They have a chef preparing eggs to order, and there are tons of other hot and cold prepared items to choose from including wonderful French breakfast pastries. Of note, this hotel does not have an executive lounge. Overall this was a very good hotel with an excellent location particularly if you want to shop, but you can really go anywhere in Paris since two metro stations are within a 5-10 minute walk. It's a great choice! read more

This is a wonderful hotel, well appointed and beautifully maintained! The staff is very helpful and insightful. The rooms are spacious and beautiful...very comfortable! You are within an easy walking distance to many of the sights and activities that Paris has to offer. I recommend this hotel and would definitely stay again on future trips! read more

The moment we stepped foot into Marriott Champs Elysees we were greeted with two of the friendliest faces. Hung and Jeremy were an absolute pleasure! They were informative, kind and overall amazing people. Hung especially went out of his way (before his shift) to take incredibly beautiful pictures of my boyfriend and I. They truly made our experience here worth all the while. If you ever get the chance to stay here, grab a drink at the bar and have a lovely chat with Hung and Jeremy! read more

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Lifetime Titanium Elites - 40+ years Marriott Bonvoy/Marquis status. This property does not acknowledge your reservation room location requests or provide any upgrades. Front desk check-in staff falsely stated "no upgrades available". Immediately went on Marriott site and several suite and larger room categories available at that time. Requested QUIET location in my profile - traveled overnight needing some rest. Assigned small worn dated room behind service elevator shafts. Kids yelling and banging furniture in outdoor courtyard into late night. Hotel front desk notified - never stopped. Forget Elite acknowledgement - won't happen at this location! read more

Worst hotel in the world. And I've been in every continent and big city in the world. If you have a status like platinum elite don't count on a room to be ready when check in is at 3pm. I arrived at 4 and waited until 9pm for a room. If you travel for business DO NOT STAY THERE. read more

We spent five nights at this hotel. It was a great home base for our first trip to Paris. The room was clean and comfortable. A bit small by American standards, but provided plenty of room for the two of us. The bathroom was spacious and functional with great water pressure in the shower. The hotel is located right in the middle of the Champs Elysées. While the nearby shopping didn't appeal much to us, the location is very convenient. Only about a block away from the Franklin D Roosevelt metro stop. And an easy Uber or cab ride away from most tourist sites. As Gold members with Marriott Rewards, breakfast was included for us each day. It would've been quite expensive to purchase breakfast, but the buffet had lots of variety of cold and hot items, and something for everyone. We were fortunate to get a room on the top floor and one of the few rooms that faced the Champs-Elysees. Street noise was minimal and we enjoyed the views, and including the Eiffel Tower. Kudos to the front desk team for getting us into a room very early in the morning following our long fight from the US. read more

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During my birthday week, I decided to visit Paris. As we walked the Avenue Des Champ Elysées. We were approached by a friendly host/waiter. He offered us an English menu. The encounter was sealed from there. He offered impeccable customer service and knowledge of the menu. The outside space was well heated, food tasty, and drinks were superb. This was October 22nd around 830/9pm. I'd recommend and/or return. read more

Paris Marriott Champs Elysées Hôtel - A drink made with Saint Germain alcohol - Hotels Near Me - Paris, 75

Disgusted that my room was placed directly above an insanely loud party where the music was out of control, when I'm spending $1000 per night for 2 rooms during a family vacation. Zero notice was given to us and zero effort was made to reduce the noise. Loud music is something I can endure but when I'm wearing -32db ear plugs and the room is literally shaking, it's just unreasonable and inhumane. Customer service did noting, manager on duty did nothing. I look forward to contacting corporate offices once I'm home and give them an earful about Alan (MoD),Fabian (GM) and beyond. No apologies, no empathy, no understanding, no offer to reduce a rate or comp a meal, nothing. My family is clearly considered collateral damage when a private party pays more. I've never been so inconvenienced in my life while traveling. Disgusted, disappointed and will be the first thing I remember about this trip. read more

The wife and I were in Paris on our honeymoon. We stayed at the Paris Marriott Hotel Champs-Elysees based on its relatively central location to the Paris sights we had planned to see and easy access to the city's Metro system. The rate for a basic room was prohibitively expensive, but fortunately I was able to use my Marriott Reward points for our 3-night stay. Our flight arrived early in the morning. The registration desk representative was friendly and fluent in English. She informed us that our room wasn't ready and would call us when it was. She (or someone else from the hotel) called a little after 3 pm notifying us that it was ready. Once we got into the room, it was decent sized, larger than I thought it would be, clean, and quiet. The queen-sized bed was comfortable with good pillows and a mattress with good support. Service was a real plus. After returning to our room later that evening on our first night, we found a bottle of Champagne and a thick slice of cake in our room with a note congratulating us on our honeymoon. It was a very nice touch! Housekeeping was similar solid in its unobtrusive presence, yet our room was always made up with fresh towels daily by the time we returned to the room each night after doing the tourist thing during the day. We did not eat or drink at the restaurant or bar on premises. We also didn't use the fitness center. Check out was a snap. The Paris Marriott Hotel Champs-Elysees was the perfect spot for us while we were in town. Service was 5 star and the room was 4+ star worthy. If money is no object, then I recommend it as a good, centrally located base of operations for taking in the Paris sights. However, it is very pricey. For many, it may only be affordable if you can use your points to stay here...minus 1 star. read more

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Stayed here for a week in May and they treated us like royalty! Staff is wonderful at this central Paris location. Perfect for walking the over crowded Champs-Elysees or retiring to the side streets for more authentic strolls through the city of lights. The front desk staff is extremely helpful and many of them look like models. They originally had us upgraded to a nice Champs-Elysees room due to the Marriott Platinum status on my account. When we asked for a slightly higher floor, they pulled out all the stops and gave us the nicest room in the hotel. Our Eiffel Tower view from the top floor was to die for and made the trip even more special for our week in Paris. The rooms are very well appointed and sleek. Not too modern, but with all the comforts you need to relax after a busy day in the city. Ours had a balcony where we sipped champagne most nights while gazing out over the Paris rooftops. We even got to witness the Presidential motorcade one morning and a football related riot one night. Breakfast was awesome each morning and again, the staff remember you each day. Service was always quick and polite. Security at the front door was ever present due to the location. They were always there with a smile and "bon jour" or to hand you an umbrella if it looked like rain. Location, as I mentioned earlier, is key. This place is perfect to visit many of Paris' shops and restaurants. You are down the street from the Arc de Triomphe, the Louvre and within walking distance to museums and the river front. Can't wait to return to this property. read more

Paris Marriott Champs Elysées Hôtel - View from our room. Balcony overlooking the Champs-Elysees and a commanding view of the Eiffel Tower - Hotels Near Me - Paris, 75

We stayed here for two nights in September, and were blown away. The customer service is EXCELLENT (my boyfriend is silver and the reservation was in his name, but they honored my platinum membership benefits), and truly make you feel welcome. Drinks at the bar are very expensive, but that's to be expected in a hotel of this caliber. The breakfast buffet was free with my membership, and very impressive in the options. The lobby's decor was stunning and always immaculate. Overall, this hotel was better than the Ritz Carlton, Hotel Arts in Barcelona, which we also stayed at during our Europe trip. We will definitely return. Side note - We loved the toiletry products so much that we went to L'occitane while we were there to stock up. read more

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Great location near a majority of tourist attractions- arc de triumph, Eiffel Tower, the obelisk, etc. and super convenient location to the metro for all your other needs. The hotel itself seems small from the street but extends further back with a cozy feel. Nice, smaller hotel rooms which are typical of Paris/Ny. +platinum elite status gets you free breakfast which is usually 40 euro (outrageous if you ask me..) +service is ok but not anything spectacular +free wine and macaroons with status +worth the cost in points but I don't believe the value is there if I had to pay $$$ +l'occitane bath products +umbrellas available +take the bus by the pharmacy to Rolland garros -concierge is super laid back and not as quick to respond to requests which makes it very difficult to plan accordingly -tiny enclosed space of a "gym" with a shower in the girls locker room that did not drain too well Overall, I'd stay here again on points. I hadn't asked to be upgraded but in reading the reviews after the fact, I wish I had! But then again, it's always better when you don't have to ask. read more

Oh.My.Gosh. Whenever I say those three words, it means a gazillion stars!!! First off, it's RIGHT ACROSS from the Louis Vuitton store! hahahahahaah! Second, it's right on Les Champs Elysees.. hello~! need i say more? Meanwhile, this hotel is NOT affordable so expect to pay some bucks. But is it worth it? hecks yeah!!!! I did not puncture the wallet just yet, since I stayed for only one night (boo hoo) but that helped! hahah. What i did was, stay at another nearby hotel outside of the Champs Elysees area and then decided to splurge one nite here. Glad I did!! IT WAS FANTASTIC!! This is probably the BEST BEST BEST BEST hotel that I stayed in, in Europe. Although I have had a share of luxury suites or zodiac suites, whatever you call them, this is probably way up there. The bathroom was AMAZING and gorgeous. I mean, it's not all made up of diamonds but for some reason, when you're in their "regular" rooms, already you feel a sense of appeasement... or some kind of high-class feel. So an idea is really to stay one night so it is not heavily weighing your next bill :) The concierge and staff were all wonderful. I mean, when you're in Paris - tourists, esp. Americans are not really looked at with utmost respect.... but since this hotel is an American-based company, these workers have no choice but to be nice! I'm only kiddng... what I mean is that this area is a tourist area anyway so people are generally nice to all types of people from all over the world (hey! they need their source of revenue too!). But yeah, the doorman was so cool and everyone was fantastic. So another tip is that since McDonald's was like a block away, what I did was purchase the breakfast there and brought it up to the hotel... soooo cool!! another way to save ahah. The restaurants and shops in the area are $$$. The room also provides macarons and chocolates, wow! What a nice treat! The decor was indescribable.. so I won't even have to bother explaining. I AM SOOOO GLAD my friend recommended this hotel to me, yay! read more

I have always been a Marriott fan and I continue to see why I have stayed loyal all these years. No matter where you travel to you will always find one of their brands. On a recent work trip I had dinner in the Paris Marriott Champs. The food and service and atmosphere were perfect. The lobby is amazing! I ordered the beef tenderloin with the mushroom sauce. Phenomenal. If your travels take you to Paris or even if you live there, don't be afraid to try familiar names. Familiar names like Marriott equals consistency! And with any restaurant I always give a good review when they are consistently good (even when the restaurant is in a hotel lobby). read more

Paris Marriott Champs Elysées Hôtel - Hotel Lobby - Hotels Near Me - Paris, 75

The location is ideal. It's a short walk to the Metro station. It's a 5K to Notre Dame, so don't walk that unless you want to walk a 5K. People will tell you the hotel is in the Louis Vuitton building - they are correct it's in the original building where they sold trunks. The new LV store is across the street and down towards the Arc de Triomphe. With my Platinum membership and points I was upgraded to a Junior Suite and had free internet and free breakfast. The hotel's location is ideal for shopping and for day trips to Sacre Coeur, Notre Dame, or you can walk to the Eiffel Tower. The restaurant (it's basically the lobby and a small area at the front of the hotel) serves authentic French Cuisine with lots of selections that appeal to Americans. I had an interesting salad that was very beautiful and had to be deconstructed to eat. I did have the most expensive cup of coffee I have ever had there, so be careful before you order something simple like coffee. Outside of the hotel is a little bistro you can dine at and people watch, so that's fun. Thanks to all of the staff for taking care of us even after our minor disaster. read more

Like a home away from home. It was an absolutely wonderful stay! I'm so happy with the choice I made. The staff was attentive, polite, first rate. If you're wondering where to stay for your first time in Paris, this is the place. You're within walking distance of the Eiffel Tower and even the Louvre is only a 40 minute walk or a 15 minute uber ride. There are plenty of spots to hide out and relax with a coffee or a glass of champagne any time of day or night. I can't say enough great things about this place. read more

Stayed at ths property in November of 2012. I was invited to a company event in Paris so I took this opportunity to burn through some air miles and Marriott points to take my wife on the honeymoon we never really had. Our first four nights we stayed at the Hyatt at the Charles De Gaule airport (also reviewed). We then moved over to the Marriott Champs-Elysees for the rest of our time in Paris. This hotel is at a great location on the main avenue just a few blocks down from the Arc de Triomphe. It is within easy walking distance to the Eiffel Tower and the Louve and there are tons of great restaurants and cafes all around the area. The hotel itself was very nice although if you weren't looking for it you would miss it. The lobby is beautiful and the staff was all very friendly and accommodating. Although we tried to speak as much French as we could, we didn't need to worry at the hotel as everyone spoke English. The rooms were very nice and only slightly smaller than a regular Marriott room in the USA. The bed was very comfortable we lots of pillows. They had a good size LCD TV with a decent selection of channels. A lot more English channels then the Hyatt had, although not any American channels besides CNN. The bathroom was nice and roomy with a great selection of soaps and shampoo. Nice fluffy towels and very heavy/warm robes. Slippers are also provided in the room. They provide a stand up shower and a bathtub. The room did have a mini bar but it was very expensive. The had a decent little fitness center with a Sauna, although we never used it. They do not have a pool or Jacuzzi spa, only big downside. Overall a great hotel and very nice experience. The Good: Staff speaks Multi-Languages including English Friendly Staff Great Food, we had the breakfast buffet in the morning The Not So Good: Limited TV Channels, especially for us English speakers/Americans No Pool or Jacuzzi Misc. Notes. As a Marriott Platinum member we recieved free wi-fi and the free continental breakfast. read more

Paris Marriott Champs Elysées Hôtel - Lobby at Christmas Time - Hotels Near Me - Paris, 75

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We stayed for seven days. Very centrally located. Beautiful hotel and rooms. My only complaint was the breakfast buffet. It was poorly managed or I should say not managed at all. This morning was the worse. I arrived before 10 am. The buffet closes at 11 am so there should have been plenty of food. The photos speak for themselves. This is supposed to be a 5 Star Hôtel. Complained to the manager. Nothing really changed but at least I got their attention. read more

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This hotel worked out perfectly for us. It's close to stops for tours, close to the Metro, and close to most things you want to see. In addition to its location, the hotel itself is comfortable, clean, and well apportioned. We would definitely return. read more

Great location. Right it the heart of a busy shopping district, but mainly stores you can find all over the world. It reminds me of the magnificent mile in Chicago. The service is good, however the tub drain wouldn't stop and some of the room views are less than desirable. Overall beautiful hotel and has been perfect for our honeymoon! read more

I give it 2 stars. Great central location, decent breakfast with a nice relaxing location and the AC worked when it was very hot (which cannot be overlooked as some hotels don't have good AC). -Booked an expensive balcony room with a view... not much balcony and ok view... room/carpet/balcony dirty. -Water was not working one day and no refund of any kind (it was like 100 degrees, so not having a working shower was not something easily overlooked). -Concierge sold me a ticket package for the louve that could not be used (they were not accepting the tickets) and refused to refund... and it cost me two taxi rides on top of that as they told me to go back a second time (with same result). Don't trust the concierge at all here. Would not stay again and not up to standards i expect for a Marriott. Side note, the desk staff very friendly and professional... however no follow up or accountability from management. I would recommend finding a smaller locally owned place... you will get same level of service for a much lower price and typically a more personal connection with the area. read more

Spectacular hotel on the Champs Elyseees. This is a great location in Paris. It is right in the heart of great shopping and restaurants. It is very easy to get a cab to anywhere you want to go. The lobby bar is great. The entire staff is very friendly and helpful. The rooms are very nice and clean. We will definitely stay there again! read more

Paris Marriott Champs Elysées Hôtel - Hotels Near Me - Paris, 75

Marriott's Coronavirus fraudulent and dishonest policies at Paris Champs Elysees Plaza Hotel I planned a family trip to Paris in February. I booked 2 nights at $562(US) with a non-refundable rate on my Marriott Bonvoy online booking website. I contacted Marriott on 3/1 and asked if I could cancel and receive a refund due to the Coronavirus. Marriott said yes, emailed me a cancellation email, and said I would be reimbursed in 3-5 days. I was very appreciative of their understanding. I am Marriott Elite and book all my business travel with Marriott. On 3/7, I received an email from the hotel saying they were looking forward to my stay. I contacted Marriott and was told the hotel manager, Fabio, refused to cancel my reservation and reimburse me although I was promised this by the Marriott Bonney agent. Fabio, Joana Nunes, and staff, refused to Honour Marriott's guarantee of a refund. Marriott claims they can do nothing, although they promised a refund. We had booked non-refundable flights with Delta airlines and Delta graciously understood the situation and fully refunded us. In this time of vigilance and distancing, I am extremely disappointed in Marriott. I have 2 upcoming conferences with up to 500 people that I will be changing from Marriott. I am also going to be recommending that none of our employees stay with Marriott in the future. I will also be working with my American Express Platinum account manager to block this hotel from recommending them in the future. Note to travelers..... Every email and Coronavirus policy sent by Marriott are not accurate. Only the hotel you booked with can cancel your reservation. Booking on Marriott Bonvoy means nothing after the reservation is made. Marriott Bonvoy have said they can do nothing. This is my first, and hopefully last negative review I make on Trip Advisor and I hope no one else is subject to Marriott's fraudulent behavior. Please respond if you have had a similar experience with Marriott. I have also started a twitter campaign to warn travelers at @marriottrefund1. read more

Elegant, gorgeous hotel in an incredible location. My dad was helping me move my stuff back to US from Russia and had a business thing to do in Paris so we got to overnight in this amazing hotel on the way back! It was 2 days before Christmas and the Champs Elysees was gorgeous and all decorated. The location of the hotel is perfect - smack on the road in the middle of restaurants and fancy stores. The atrium/bar area is stunning and the beds were soo comfortable. I was so exhausted and it felt good to be in such a luxurious place. There are plenty of other nice places in Paris as well, but this is definitely in the middle of the action, and if you aren't paying for it yourself, a great place to stay. read more

Beautiful Hotel, Staff, and Visit. We spent 6 nights at this fantastic property, our room in the 6th floor had a wonderful view including the historic Eiffel Tower visible on our private terrace. This hotel was handpicked by me, based on others reviews, and folks I know who lived in Paris. Ms. Solene Cailly with guest relations answered my questions and offered many suggestions prior to our arrival and shortly after booking. She was beyond helpful and gracious with her time and communications. We booked this in October on our 6th wedding anniversary, this was to be a very special trip and I can say with no hesitation it delivered on every level. The staff was fantastic, breakfast buffet very nice, and hotel again beautiful. I did read other reviews and noticed a few complaining about security. Until you get here you can't understand how they look out for you. It's safe, every bag is checked and you go through a metal detector. To me, much better safe then sorry. What a great, and very special visit, rooms were nice sized, clean, modern and very comfortable. The bathroom was incredible with a walk in shower and separate tub and surround sound speakers to listen to the tv. The mini bar was a nice touch and cane in handy. I'm beyond great full to Solene and all of her attention to detail and how warm she was in greeting and making us feel welcome. Awesome job, we will be back. read more

Executive Summary - don't take room 718, but all the staff were lovely Wifi is dreadful in the bedroom, but when I asked them to do something about it, someone came up with a booster in less than 5 minutes. Very good service. Problem was, that booster failed the 2nd day and I had to do ask someone to come again! Ok, they came quickly but I really don't want to have to be asking someone to come to my room every day to sort out the wifi. We had to wait a while on arrival for our room to be ready, and the receptionist said our room was going to be worth the wait because it was on the top floor and had a wonderful view of the courtyard. Well as the balcony windows were welded shut with a metal plate, all we could see were nondescript roof-tops. We weren't too worried about that, hoped to get our views outside sightseeing, and thought it was probably a safety issue not to be able to get onto the 7th floor balcony. Until the next day, whilst lounging half-naked on the bed, I saw guests from the room next door out on their balcony! Then I was narked. Nice bathroom but it stank of smoke, don't know why. The bedroom didn't smell smoky. Had to keep the door closed. The air-conditioning was extremely effective. This was a negative because it wasn't quite warm enough for the arctic blast, but too stuffy with the windows hermetically sealed to have it turned off altogether. We only complained about the wifi, I'm sure they would have moved rooms if we'd asked, but having spent the previous 2 weeks traveling round England packing and unpacking, I really did not want to load up my suitcase again. Lesson learned - check the room thoroughly before unpacking! To end on a positive, the free breakfast was fab! read more

We spent two nights here on our anniversary trip. As a platinum member I requested an upgrade for the special stay and was told all upgraded rooms were booked... can't hurt to try right? We were given our room keys and were just in awe when we walked into our three story street view suite. They had also sent us champagne, chocolate cake and a card saying "happy anniversary". This is the only hotel on the Champs Élysées, and we were in one of the maybe eight rooms with a view of it! Perfect location for walking to all major sites, impeccable service and a truly beautiful hotel. Quite $$$ but we found it to be worth every penny! read more

Paris Marriott Champs Elysées Hôtel - Peaceful lobby after a long flight. - Hotels Near Me - Paris, 75