This is my third time staying here. It was wonderful to be across from the Opera House and go to the ballet. What a special treat. We splurged and upgraded to the club room because it is a phenomenal way to enjoy all the Parisian treats throughout the day. They have an afternoon tea at 2:30 PM and that is delicious and fun. The hotel is spectacular. We got an executive suite with a balcony so we had a view of the Eiffel Tower. It was fun to watch it Sparkle on the hour at night. Even at midnight. What a nice surprise. Everything about the room and the experience was phenomenal. I definitely can't wait to come back again. read more

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The IC Le Grand is in a great location in Paris. It is steps away from the opera house Palais Garnier and Galaries Lafayette. The room was very comfortable. Bed was nice. Hotel is not huge, so not a lot of time waiting for the elevator. As a 5 star, turn down service is a chic touch. The staff is very kind. read more

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Beautiful historic hotel in the 2nd arrondissement with classic French style, English friendly team and comfortable rooms. Conveniently located close to the metro, the Galleries Lafayette and short walks to the Louvre, Grand Palais, and the Vendome, this hotel is perfectly situated in this area. Loved the staff and service, my only comment was that the bathroom toilet maybe had a softer flush (a few times did the trick) but likely due to this being more of an older property. Rooms feel more updated and modern French classic. read more

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The Mr. and I recently spent four wonderful nights at the spectacular InterContinental Paris Le Grand. This hotel is located in the 9th arrondissment, near the magnificent Opera Granier, and offers elegant public spaces and impeccable service. We were given an upgrade to a king premium room with a balcony. Both the bed and bathroom exceeded our expectations. We appreciated the extra attention to detail that included a welcome gift and turn down service nightly. Breakfast was in the beautiful Cafe de la Paix and offered an abundance of sweet and savory choices, including a hot entree made to order by a chef. It was the perfect way to start each day. The Opera metro station was literally steps outside of the hotel, and made touring all areas of the city easy. We really enjoyed our stay and would happily book the InterContinental Paris Le Grand on a future trip. read more

My horrible experience with Intercontinental Le Grand Paris began with the reservation. I called months in advanced and spoke with an IHG representative. I told them my girlfriend & I were heading to Paris to celebrate New Years, and I would be proposing during our trip, so I wanted to make sure that the entire trip went perfectly. My previously stays at Intercontinental properties (Tokyo, Seoul, San Diego) have always been very impressive, so I expected similar. I told the representative that I wanted a nice, spacious room with a view. I also told them I had points that I wanted to use. I was INSTRUCTED to book the room available through points (a Cozy Room), and they would put in for an upgrade or I would have the opportunity to pay the difference for a larger room. I did as instructed and even called multiple times leading up to our trip to confirm this. When we arrived, we were placed in the smallest, most poorly kept broom closet of a room. I have pictures to show how the desk was broken and falling apart, causing a safety hazard, the closet door broke off its hinges and almost collapsed on my girlfriend, there was constant plumbing problems / flooding with the bathtub, there were missing handles on some of the drawers (which were very limited to begin with). When the bellman dropped off our luggage, I asked if majority of the rooms were like this, and he said 'No, this is the smallest room on the property. Bad view too'. Sure enough, when I checked the view, I had a wonderful view of the exhaust ducts from the adjacent building. Not a hint of sky, no view of the beautiful Parisian architecture that surrounds the property. I immediately called the front desk to find a solution, but to my dismay I was told continuously that there was nothing they could do. I was assured that I would be put on a cancellation list, and that as soon as a larger room was available, we would be moved out of room #3121. It is criminal to charge what they charge and place someone in that corner broom closet. Even according to the bellman, it is not suitable for even one person to stay, especially when staying for over a week. Our vacation passed by, more and more problems happened with the room, and we continued to hear apology after apology, but no room change every occurred, no compensation for our terrible experience at the property. No manager ever came to check on us, despite the constant calls to fix the problems with the room. So despite following the instructions per the IHG representative, and spending approximately $10,000 worth of points, our engagement trip was severely marred by the most uncomfortable, dilapidated, and unsafe room, with an entire hotel management team that chose to do nothing to fix the situation. I will NEVER recommend Intercontinental Le Grand Paris. read more

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THE GOOD: Great location, convenient to shopping, and museums are a short walk away. Also, the concierge was quite knowledgeable and helpful. THE BAD: Five star price, drawers in the room were damaged, one of the 3 elevators was out of service for our entire 5 day stay leading to crowded small lifts servicing 475 guest rooms, and the fridge could not be opened. THE UGLY: Housekeeping! They did not leave coffee or water in our room without repeated calls. Even when we called they only would only bring one bottle when we specifically asked for 2, or they would short us on coffee. Every. Day. I think they wanted us to pay the €8 for the Evian in the fridge we couldn't open! Bottom line, if you're going to splurge in Paris for a 5 star hotel, even as Amex Platinum and and IHG members, ours was a 3 star hotel experience. read more

This is a wonderful historic hotel in the heart of Paris. It's very conveniently located just steps from the Opera metro station for getting around the city as well as the Auber RER station if you're heading for Disneyland. The entrance is on a small street and is not very grand, but there are staff to help with your luggage. Inside is a small lobby and reception area which opens into a large and beautiful open dining and seating area. The decor is very historic with lots of period pieces and appropriate decor and artwork throughout the hotel. The rooms are very richly appointed with beautiful blues including gorgeous pillows and thick curtains and furniture with dark wood. This gives the room a very warm and luxurious yet cozy feel. They are small but decent by European standards. The bathroom features a bathtub and an extremely small shower stall that is sure to result in a bumped head or elbow due to its small size. Bathroom toiletries are provided and are actually made in France. Towels are wonderfully soft as are the sheets, and the bed is quite comfortable. Service was generally quite friendly from check-in to check-out. The concierges are very knowledge, but they did not seem particularly warm or friendly. Just courteous and efficient. I would recommend indulging in a club level room which affords access to the large and beautiful club lounge on the second floor. It features a fairly extensive breakfast buffet with hot and cold choices. You can ask for eggs and omelettes to order as well, but we only discovered this by chance as there's no sign advertising this. Otherwise the selections really did not change from morning to morning. Some variety would have been better. There are also evening canapés and sweets. This selection varied from night to night but only featured cold options. Having one or two hot choices would have been good. The best feature is the free flowing champagne (and wine) which is available morning to night. Soft drinks and juices are also readily available, and in the evening more spirits and liquors are offered as well. Overall this was a lovely stay in the heart of Paris, and we definitely plan to return for our annual Parisian holiday! read more

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Decent hotel with beautiful lobby right in the heart of L'Opera. Here's what you need to know: 1. Rooms are hit or miss. I was upgraded to a slightly larger room which was beautiful and spacious with historical charm. A few other colleagues that small service rooms, which were not preferable. 2. The lobby space is incredible and stunning. 3. Food in the hotel is mediocre... we ate there out of necessity but it wasn't anything special. 4. The hotel itself is HUGE. You could be walking for a little bit from the elevator/stairs to your room itself. There are also a handful of different wings. The hotel is an okay option if you want to stick with larger chains but there are other smaller boutique options in the area if you want to stay in this district and have a more white-glove experience. read more

Chloe and Laura are amazing! Best concierges ever. I have never received such wonderful service.

Upping the ante for IPLG. One awesome hotel, and YES their wifi is now very strong and up to date!! This year alone, I flew to Paris 3 times, wow, can't believe it myself. Yes, this has been a tremondous year for me racking up those flyer mileages around the globe... Lol, business sure is booming!! Thanks to IPLG, you've made my accomodation a sweet and pleasant one. You definitely passed the YELP 5 star rating. Hopefully your renovation will be done soon, you are my stay for all of my Paris trips every year. See you soon again and again!! read more

Right I'm the heart of the city - this hotel was so close to all of the touristy spots we wanted to visit. We ended up walking to most of them. Staff is always dressed properly and ready to serve. Make sure to get the daily breakfast buffet included in your stay - well worth it with a large assortment of foods and delicious too. read more

Intercontinental Paris - Le Grand - Hotels Near Me - Paris, 75

I was expecting top notch amenities and over the top room aesthetics, but it's not all that. So although you pay €€€€€, for me...it's just an average hotel. Not really breathtaking. read more

Lovely hotel within proximity of everthing. They were doing construction during my time of visit but barely noticeable. I booked with my IHG rewards for a free night and as a platinum member recieved an upgrade. 4th floor facing the opera house is recommended. Staff was wonderful and made our first visit to Paris very welcoming. Felt safe staying here. Thank you Qi Yang for your hospitality! As a first timer, try to book an early flight arrival and take the Rossy Bus from CDG to Oprea House its a 5 min walk and they have luggage holders in the bus. Its 11 euro per person 1 way and will save you $$$ from the taxi and Ubers. Avoid taxis if you can and take the Ubers, Ubers are fixed rate. At 5am the hotel called for a taxi and 10 min into the trip to the airport the taxi charged an addition 5 euros on top of the 50 eruo agreed upon stating "tarrif tax." Complete BS! Noting to do with the hotel but wanted to put it out there. read more

Intercontinental Paris - Le Grand - Hotels Near Me - Paris, 75

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When we decided to book our second night in Paris at the Intercontinental Le Grand (top category 9 hotel), there were some high expectations that came with it. First and foremost, the hotel is absolutely humongous, or should I say grandiose. So grandiose that you can easily get lost walking through its numerous wings. Since we were here for a special occasion, they upgraded us to an upper level room in the Opera Wing. Merci Beaucoup! Pros: Fantastic location Elegant furniture, artwork, spiral staircase Charming winter garden atrium High ceilings Complimentary Champagne/Patisseries from Cafe de la Paix! Gorgeous (in your face) balcony view of the Paris Opera House (Palais Garnier) Cons: Train noise Small shower Thermostat Cosmetics/Toiletries Outdated spa, no Jacuzzi Key card malfunction Bigger doesn't exactly mean better. All in, I had a pretty good experience; but I definitely prefer quality over quantity. All the exquisite little touches, or lack thereof, definitely add up. read more

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I had a free night from my points here during a one day layover. I got an upgraded room with a king bed and cookies and still water brought to me as a gift. Everyone in reception and the waitstaff who open the doors for you are great. As a person who can't speak French it's a little intimidating to walk in to a room of people smiling and telling you nice things (I hope!) in a language you don't understand but I managed. Staff does speak English. I had a great quiet sleep and found it easy to walk to other destinations (or take a train) to other parts of the city. When I was leaving, I needed to pay the city tax. The front desk woman (bloodshot hair, working around 10am for any managers of the company who are reading) was super kind and heard that I had change rolling around even though I tried to pay with a bill. I told her I didn't want to be an asshole because they were all 1,2, and 5 cent coins I'd collected over various trips back and forth. She suggested and took the time to count all my coins and give me bigger coins (50s, 1s) to replace them and make it so I didn't need to lug them around anymore. So kind! I was shocked and it was a small gesture hat really put me in a nice mood as I walked to the Roissybus to get back to CDG. On a normal day I can't afford this place but I'll be back if I can. My only reason for giving five stars is that it's so big it's hard to find things. I spent 20 mins following signs for the fitness center and kept running into doors closed off by construction. The signs don't direct you to the right place and that's really annoying. read more

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This hotel is absolutely gorgeous! The location is a little ways away from the hustle and bustle of the city, which can be nice but maybe not on your first trip to Paris where there is a lot of site seeing to do. Of course, there is a ton to see nearby but it's more of a local feeling hotel, in my opinion. I've stayed here twice and both times the hotel room was gorgeous. The first time I was with a friend who worked for Intercon and they really rolled out the red carpet for us. We had a room with a balcony overlooking the Opera house and it was amazing. The second time my room was still really nice but there's definitely something weird about their king-size beds. I think it's actually a European thing but the king size bed is two twins pushed together but you can actually feel the divide between the two. It's very strange but the linens and pillows were very comfortable. No movies or anything like that on the tv and hardly any English channels, but such is France and traveling abroad. The rates are decent and the Sunday brunch in the hotel restaurant is out of control! read more

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We had used our rewards nights to stay at this hotel for 6 nights. The reservation was for a "standard" room. We did have a "one bed" preference but were issued a room with two twin beds placed next to each other. I guess it works if we were a couple who wanted to social distance during our sleep. We had to call someone out to fix the hot water plumbing twice since it was running only cold water in the shower. They got to it right away. Hotel is at a good location and walking distance to metro, restaurants and shopping. Staff were wonderful. We will likely try other hotels in Paris for future stays since we didn't like the twins beds during our stay. read more

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The Intercontinental Paris le Grand is a luxurious hotel located in the heart of Paris just a few blocks from a metro station. The regular rooms are very fancy, but incredibly small even for Paris. Full disclosure, we did not pay to stay at this hotel as we were using are IHG free anniversary nights. I believe the price here is absolutely outrageous and I would NEVER pay $500+ a night for a room here. Rooms: The rooms are very compact, even for European standards. You have a bed and a small table and that's about all the space in the room. They have complementary water bottles on the bedside tables and desk out for you when you arrive, which they replenish daily. The bathrooms are nice, but have only a regular sized tub/shower combo. They stock the bathroom with comfy bathrooms, slippers and nice toiletries. Atmosphere: The interior of the building and guests rooms are stunning. The hotel feels like your staying inside a palace with the staff waiting on your every need. There are fresh flowers on display daily and the entire hotel is completely spotless. You feel like royalty staying here. Service/Staff: Staff and service are fantastic. They are so friendly and welcoming, and are literally ready to jump at the chance to give you a hand. We also received complementary bottles of champagne and cookies upon arrival with a handwritten note congratulating us on our engagement which was really a nice touch. Location: The location is really fantastic. The hotel is located just 2 blocks away from the opera house and metro station which can bring you anywhere in Paris quickly. read more

Love this hotel. When you walk in, you are greeted by a beautiful display of flowers !! The lady who checked us in - Qi Yang, was honestly the best front desk person I've met. The hotel has a wide open atrium and as we were walking past the front desk after checking in, she noticed that I was pregnant and offered us an inclusive breakfast buffet in the morning. Talk about generosity ! The service offered by this lady alone vastly makes this hotel stand out from others ! The breakfast Buffett was nothing to shout home about but it was still a good meal esp when it is free. But i wouldn't pay for it, would advise to go out and enjoy one of paris' famous patisserie shop :) Room was great (Qi Yang) even offered us a room close to the elevator so I didn't have to walk that far along the corridors. We could walk out to a tiny roof top balcony, bathroom was very spacious for European standard, clean with shower gels and shampoo that have great smell. Definitely a 5 star hotel with 5 star service !! read more

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Absolute perfection! If you're considering this as your base for a trip to Paris, look no further and book it now! As a Platinum IHG Ambassador, I was immediately interested in IHG properties for our stay in France. After much research on TripAdvisor, I settled on using points/reward nights for 2 nights at the Intercontinental and 2 nights at the Holiday Inn Notre Dame. Bookings were easily made online for a trip to Paris during the last week of February. Woohoo. I contacted the Intercon in advance of our stay for a couple reasons. I wanted to ensure we booked a king non-smoking room, and that we could have an oscillating floor fan in case our room was hot (something mentioned in a TripAdvisor review). I also contacted the Concierge for assistance in making some dinner reservations. Service was incredibly prompt and courteous via email from both departments. I sent numerous requests to the concierge, which were all answered promptly and sorted out for us. Absolute stellar amazing service, even before we arrived! Our flight got in extremely early, so we got to the hotel expecting to drop our bags and venture out into Paris. Much to my surprise, on a Thursday morning at around 8:30am, we got checked in AND upgraded!!! What a terrific way to start our day. I must also compliment Petrus (sp?) who worked behind the counter that morning for really providing courteous booking to us. I realize that my IHG status may have been the result of this very early check-in and upgrade and so I'm not at all saying its the norm; I'm just giving public kudos to the Le Grand for their excellent welcome to us! Might I also add here - this was my first trip to Paris! So imagine how ecstatic I was to receive such a warm welcome from the front desk; definitely the best I've ever received from an IHG property. Our room was luciously beautiful, located on the 4th floor on the Capucines wing. You could glimpse the Eiffel Tower from our balcony, which I enjoyed viewing every evening as it sparkled on the hour. I should note that although we didn't face the Opera House, I actually really liked seeing the Eiffel Tower, so it was a win for me! Also, even though we faced the street, we really didn't notice street noise at all, save for the occasional siren. Having the oscillating floor fan also helped a great deal with the street noise, but it also kept us very comfortable. Our room was equipped with a really great thermostat that kept our room cool; I just like having air circulated and that was super nice. Our room was absolutely huge, complete with a shower and a bath tub (a bathroom with a beautiful view! woo!) and his & hers closets. The bed was incredibly soft and comfortable, although I must note was on wheels and just two twin beds pushed together. It provided much amusement through our stay, but I could imagine how someone could be irritated with a bed that moves around that much. I was so smitten with our hotel room that I promptly cancelled my two nights at the Notre Dame and booked two more at the Le Grand, just so we could stay here for our entire 4 night stay in Paris! Voila! Being tired and hungry, we decided to shower, get some french toast room service, and take a nap. What a great way to start our Paris adventure! The concierge continued to provide their stellar service - via email, I might add! - throughout our entire stay. I would often think of something while we were out and about and would simply email them, and it would happen via a little letter under our door. Wifi was complimentary since I was an IHG member, and it was super fast and FREE. Most importantly, the location is perfection. Remember - this was my first stay in Paris - I totally gambled on where to stay just based on my IHG membership. I had NO IDEA how amazing this location is! Or how easy it is to walk to the sights in Paris! We walked every day despite the chilly weather, and LOVED IT. It was super fast to walk to the Louvre from here! We walked all the way to St. Germain des Pres and back one day; another day we walked to the Louvre/Tuileries Gardens/l'Orangerie/Musee d'Orsay/Sainte Chapelle/Notre Dame - AND BACK! - all in one day. We never took the bus or Metro (even though they are SUPER close and convenient to this hotel); we just stuck to walking and/or taking Uber if we got stuck in a sudden downpour. We also enjoyed walking to Madeleine, which is so close to this hotel. We're foodies, so having Fauchon, Hediard, Mariage Freres, Maille, Laduree, and more all right around the corner was pure heaven for us! Please note - Uber is alive and well in Paris! SO convenient and is one less reason to carry a bunch of euros on your person! Huge note: the Roissy bus stop is literally RIGHT AROUND THE CORNER! It takes you straight from CDG to this hotel. Please consider it if the Roissy bus schedule meshes well with your flight itinerary! read more

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This is a very beautiful hotel and quite pricey. We booked one of their regular rooms. It had a queen sized bed, a desk, a night stand and a tv. Thats really all that would fit in the room. If it werent for the window you'd feel as if you were trapped in a tiny box. The bathroom was surprisingly a decent size compared to the room. My boyfriend would argue with me on this statement. He's 6'6 so fitting in the shower was a struggle for him. Im 5'3 so the low hanging shower head and the close walls were no big deal for me but very difficult for him. There is a fridge under the tv but make note, its weighted and you will be charged for items you take (like in vegas). The pillows are very flat so we had to order extras to be brought up. They only ever give you two towels so if you're someone like me who prefers one for hair and one for body, you'll need to order more as well. They say there are irons in the room but there arent so again its something you'll have to call and request. For any females, your straightener, curling iron and hairdryer will not work in the bathroom plug outlets no matter what type of converter you use. They will however work in the plugs above the desk. There is a restaurant and bar in house if you prefer not to venture out. If you do go out theres plenty of restaurants and bars within walking distance. The Louvre is actually only a 10-15 minute walk from the hotel and the opera house is just around the corner. The hotel staff is very friendly and helpful. Not all of them speak English but they do try. If given the option to stay here again I would definitely accept. The hotel is pricy but for the location, beauty and comfort it was worth it. read more

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Pros: - Close to Opera stop. - Very close to Roissybus stop from the airport. - Central location to all things tourists want to do - Clean rooms Cons: - Got bit so many times by a mosquito in the middle of the night in our room. This is in October! - Wifi totally sucks. Goes down. The staff downstairs makes you feel like you don't know how to use wifi. Well, when there are 3 other guests asking the same question at the same time, perhaps it's not the guest and it's the network. - Not a lot of casual food options around this area. - Service to get forgotten toiletries delivered took 45 minutes read more

Hotel Intercontinental is located right across the Opera and next to Lafayette Department store and close to Metro. What separate these hotels from others are: wonderful location, exquisite comfort and superior customer service. The service is perfectly matched to the quality stars earned. A welcome plate with a cake, fruits and juices was a nice surprise. Besides food, the welcome package comes with a bag of things given - including nice slippers. You can open a window, look at the opera building golden leaf covered statues on the roof and be a part of the busy life, or you can close it and you get seclusion and well deserved rest after seeing so much in Paris. read more

Intercontinental Paris - Le Grand - Hotels Near Me - Paris, 75

We just spent five nights there. It is a lovely hotel. And the staff (especially in the loung room, are exceptional). However, if you are interested in the Opera view/balcony, make sure you stay away from room 3126. The balcony was not accessible. The doors were sealed shut for security reasons (apparently, a president once stayed there and had to be secure). They had no other rooms available at the time. Very disappointed because the view and balcony were the main reason we chose the room and spent the extra money. Finally, the spa was closed for renovation during our stay. There was no notice of that during our booking. As 50 year olds, we were looking forward to the sauna and jacuzzi after long days of walking in Paris. Again, disappointed. To their credit, the rooms and lobby are well appointed and beautiful. read more

Le Grand... Beautiful Parisian hotel centrally located in the first arrondissment. Walking distance to many great sites. Elegant 4.5 star experience. Breakfast at the hotel was also outstanding. Suites are spacious. Bedding comfortable. Perfect way to end long day of sightseeing. Staff here are extremely friendly and personable.... Front desk staff, bellman and housekeepers are cheery and always greet you with a bonjour and smile. We had a lovely stay and our every need was met -minus the internet. **Had to deduct half a star. The wireless internet is only free for 3 days. We were staying for a week. This is an oversight considering the "cost of admission". I had an Orange SIM for my phone and tethered the rest of our stay. Quite elegant regardless. read more

you fancy huh? you fancy huh? This place is definitely fancy (and expensive to boot). Pros - There is an airport bus which takes you directly to CDG for 9.40EUR/person less than a block away. Stunning lobby/foyer area. Lots of marble and opulence. Great housekeepers. Cons -the price. a regular room was 330EUR/night. The club level area - very small buffet/food setup. Definitely not worth paying for. The IC in Paris is a beautiful older hotel that is showing its age a bit in the rooms. paint is starting to peel, carpet is a bit worn and little things like that you wouldn't expect at a hotel of this quality. The staff was pleasant but value wise, I think there are better places to be found in Paris. If you'd like to splurge this is a good choice, but I'll be out hunting for other hotels in the future. read more

Got this as part of a package. We paid over $1900 USD for 3 nights (including roundtrip air within Europe) for two per person. The twin-bedded rooms are extremely tiny, it felt like one larger bed as they are extremely close together, which is typical for Paris. The room had a small Juliette balcony which was nice. We were moved to a huge room with a HUGE bathroom overlooking the interior courtyard - even better. The buffet was very nice for breakfast! The location is fantastique and next to the L'Opera which is a must-see and you CAN tour it! Remember, this is where the Phantom did his Phantoming according to Sir Andrew Lloyd Webber. All in all, this hotel is really somewhat special and I would definitely recommend staying here! read more

Expensive dated hotel. Agree with another yelper the shower door is Ill fitted and all the water leaks onto the floor. Paint on walls of bathroom are peeling because there isn't any fan or exhaust. Odor-absorbing Carpet in rooms and housekeeping can't read "come back later". read more

No air conditioning! After eight hours of running the air conditioning our rooom has cooled off .5 degrees. This can happen to anyone as I am on club level and Ambassodor club. Get me to another property. After at 12:50 am call the hotel said they can bring fans. Don't waste your time here. read more

Supremely disappointed and very unimpressed. Do you want to spend 500 euros and room in an old-style shoebox with no views? And then get a 24 euro surcharge for internet + 40 euro parking? A lot of the positive reviews are people rationalizing their stays here and pretending that it was worth it to stay here. Look at all the reviews that call it a tiny box. And say that they had a lovely view of the HVAC system. But then they give it four stars. Kinda generous, don't you think? We booked the day of and drove into the city (it took about 2 hours to just get into the city). I got out of the car to find valet and figure out how to park it. The guy asked me 3 times if I was staying at the hotel. I had just roadtripped across Europe and was wearing comfy pants. Sue me, I didn't look put together. It took about 15 minutes to even be spoken to about check-in and then 15 minutes thereafter to complete check-in. There was a group in front of me and the other receptionist was on the phone for a long time. My husband, meanwhile, was crouching down (stomach virus) and trying hard to not throw up. (He eventually left to the lobby bathroom to intimately get to know one of the toilets within it). Our room was not ready when we checked in at 8 pm (how???) and would not be ready for another hour. The receptionist proceeded to go through room by room, looking for one that she could put us in. Normally I would think this takes all of one minute, given that she had a computer and presumably some sort of system on it. For some reason, this took 15. I suggested a king and she suggested a queen bed. Ah well. During the 30 minutes I got to watch the fancy Parisians and Arabs going to the opera in couture dresses and gowns. Holy smokes I've never in my life ever witnessed so many fancy things within the span of half an hour. That was nice. And they got to behold me, a disheveled girl in comfy pants. I'd like to think that I broadened someone's horizons that day. read more

The bellmen are nonexistent, they only give let you regulate the temperature in the rooms 3 degrees C, and the kicker is that they charge a transport fee to bring ice and water. All of this for 800 Euros a night is ridiculous. I'll never stay here or let anyone I know stay here again. Also the gym is pathetic. read more

Intercontinental Paris - Le Grand - The room art. - Hotels Near Me - Paris, 75

I don't think we could have chosen a better hotel for our stay. The location was perfect. Yes it is expensive, but I feel it was worth it. Typical room rates are 1100$ and up. You are within walking distance of so many great things. The farthest walk was to the Eiffel tower and that was about 25-30 minutes. The hotel is gorgeous. The staff is very accommodating. Check in is late in the day- and we arrived 3 hours early and nothing could be done to get us in any sooner, status or not. Our room was a good size by European standards. The bathroom is almost the same size as the room. There is a separate shower and tub. The shower is rather small height wise and my husband just fit in there. There is a clothes line over the tub so you can hang your things to dry. The entryway is also the closet- it is rather dark. There are windows that open to a ledge in the bedroom and bathroom. There is also a lounge on the 3rd or 5th floor, I can't recall. Breakfast was great there and if you get a seat near the window you can see the opera. They also have light items for lunch and dinner but we never ate those. We would come by in the evenings for drinks though. We received a few different welcome gifts- one being a fruit display with different plums and nectarines, candies in glass jars by the bedside, champagne on ice and chocolates. These were spread out over our stay. I did read a previous review stating that converters for US to Euro plugs don't work in the bathroom and that simply isn't true. Ours worked just fine. read more

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This place gets one star for looking good. As for the rest-if you want to stay at a hotel that gives a shit about you, this isn't the place. We were booked in for two nights at the end of a multi-day cruise and when we got there, we found a hotel half dismantled with construction. Several of us were put on the fifth floor in rooms with no air conditioning, and staff that acted as if this was a surprise. Europe has been in a heat wave for weeks but they made no provision for cooling down the rooms with broken a/c units except to provide inadequate swamp coolers for a few of them--and those needed to have a new ice put in every few hours to function. On top of that, you can't access the mini bar refrigerator until you give them a credit card and the minute you move anything in there it acts as if you have taken it out and used it. The TV also doesn't work unless you have given them a credit card, not even basic information like a hotel channel. There's no printed booklet with information about the room amenities or the hotel services either, so you have to call reception every time you have a question about anything from dry cleaning to the fitness facilities. I took a quick look at the room service menu and it was €48 for breakfast. At those prices, I hope the chef comes and cooks it in the room while you watch and then gives you a back massage. I have stayed in a lot of high-end hotels in my life. This was not one of them, despite its imposing appearance and name. read more

This is a HUGE hotel located right next to the Opera house in Paris. Accommodations were fine, but what set it apart was the club level service. Complimentary champagne and cocktails at every 'meal' they put out. read more

Intercontinental Paris - Le Grand - View of the Opera house from our balcony. Best side of hotel for viewing! - Hotels Near Me - Paris, 75

It's a shame the front facade was under construction, because the place would've looked amazing right away instead of waiting until you walked in the door. Once inside though, everything becomes every bit as majestic as the hotel's history suggests. The staff was warm, friendly, and made sure all our needs were met. We've been treated like royalty. Our room was spacious and had a window overlooking the courtyard. In celebration of my partner's birthday, they left a delicious chocolate dessert along with a bottle of champagne. So very thoughtful! A perfect end to our short stay in Paris. read more

Terrible customer service. They do not tell you that local calls from your room are not free, but extremely expensive. They also do not tell you to turn on your TV to check for messages, and my guess is that I'm not the only person who doesn't watch TV while visiting paris. The main HR for intercontinental hotels is not helpful and just send you back to the hotel manager, who only responds after many messages. There are many other hotel options nearby, so avoid this hotel. read more

Great location. After reading all the reviews I coulnt wait to stay here, view of opera, or Eiffel Tower, balconies... Well we got none of the above. We had a nice room overlooking the HVAC system on second floor. Every morning there was some major banging like a hammer. But the for the most part it was a good room. read more

Intercontinental Paris - Le Grand - Our lovely view - Hotels Near Me - Paris, 75

We loved our 5 days in Paris at this hotel. We are Ambassador members, so we stayed in the IHG floor and enjoyed all of the amenities of the club. The breakfast each morning was great after we figured out we could order omelettes. We absolutely loved our room. We had a suite with 2 balconies and the Eiffel Tower view. I wouldn't say we could see the Eiffel Tower easily. You definitely had to go out on the balcony to see it. The location of the hotel was great for us. We walked everywhere and felt the walk was never that far from anything we wanted to see. The staff is outstanding, helpful, and quick to get you whatever you need. Clean and updated bathrooms are a plus. The blow dryer is terrible, btw. The bed was amazing and the room was very quiet. It was a romantic hotel for us to spend our anniversary in. Worth every penny we spent. read more

Really liked this hotel. Breakfast there was fast & easy, lots of fruits available. Concierge was EXCELLENT, he setup my train to Germany while I was working and corresponded by email reliably - making several good suggestions on which train book. read more

This hotel is smack-dab in the middle of the city. So that means if you're driving expect grid-lock and seriously aggressive drivers. But it also means that you're in the heart of the action and close to all of the major sights. The hotel definitely is a landmark and has earned the right to call itself 'Grand'. The lobby and common spaces are very rich and elegant. However, the rooms are falling apart a bit. In my junior suite, plaster was peeling off the walls in more than one place. There were several holes in the walls and this definitely wasn't what I was expecting from a 5-star hotel. The hotel is so big that I think particular detail isn't paid to each individual room as much as it should be. On the up-side, treatment for IHG Royal Ambassador members is great. They allowed me a room upgrade, club lounge access, and had a very nice welcome amenity waiting for me in my room. The hotel is about a 10-12 minute walk to the Louvre, about 20 minutes to Notre Dame, and about 25 minutes walk to the Eiffel Tower. If you're not in the mood for all of that walking, UberX is a very cheap alternative to get around. read more