This store is always so fun!…read more I love that they have testers for you to try. I have a lot of their products already, but I still like to try some of my favorites while I'm there. I love how long lasting their products are, especially their body sprays. Some of my favorite body sprays are champagne toast, in the stars and watermelon lemonade. They also have lotions, candles, soap, shampoo, conditioners and perfumes. Their customer service is good, someone always greets you when you walk in and they are ready to assist if needed. I'll always shop here before any other store that sales body sprays, lotions or candles. They also have great sales, so make sure to check those out!

Worst customer Service! The managers, Don't follow their own return policy. They denied a return…read moreeven though it was perfectly inline with their return policy. They sent me away and told me to call their corporate customer service phone number. I did and they took care of me, this shows that the store was out of line and should have taken the return at store level. In the future, I will make sure they follow the store return policy.

GETTING HERE: Located in the Esplanade in Oxnard,…read moreCalifornia. Next-door to Tilly's and at the complete opposite end of property of Home Depot. REVIEW: Part of me wants to wax poetic about the Bath and Body days of yore. However, it's 2024 and it's time to live in the present! So much merchandise. So many things to choose from that I actually am overwhelmed. I came into the store to get stocking stuffers for a secret Santa gift exchange. The mini lotions did the trick. Staff on the floor were hustling and weren't ^overly fakey friendly. That makes a return customer in me. Thanks! Cash wrap line was ridiculous. But, we got through relatively quickly and I was thankful and off to the next store. Give them a whirl but maybe in the off-season if you're in a rush. :-)

Something is terribly wrong with the staff here. In the last few months, I've been here a number of…read moretimes. Not once have I been greeted or even spoken to , despite being the only customer. The staff look at me, and literally turn around. They have no problem speaking to other guest who come in after me, as long as they don't look like me. When I check out, instead of a "hello" or "did you find everything you're looking for", I get a "you good?", by the same cashier, every time. While shopping, no one bothers to acknowledge my presence either. I'm only giving a star because it's well stocked, but how could it not be.

The Refill Shoppe is such a fabulous little gem in Ventura! From the moment you walk through the…read moredoor, you're greeted by the most delightful smells and beautiful, thoughtfully arranged displays. It's the kind of shop that immediately makes you want to slow down, browse, and take everything in. The staff is incredibly friendly, welcoming, and genuinely helpful, which makes the entire experience even better. There are so many wonderful products to discover, and the whole shop has such a charming and inviting feel. If you're in Ventura, The Refill Shoppe is definitely worth a visit. Such a lovely local business and a place I'll happily visit again!

I had walked by this shop many times when it was on downtown Main Street and kept telling myself I…read moreneeded to check it out sometime. I noticed that the shop moved out of downtown Main Street and moved to Mid-town. The new address is 1727 E Main St. 93001. I was running low on my shampoo bar and conditioner but decided to go back to liquid; and what better way than to not waste plastic bottles of product each year by doing the refill method. I walked into the shop today and was greeted by Orianna. She was extremely helpful. I had told her it was my first visit and that I didn't have bottles of my own. She guided me to the bottles and explained how it works. I chose my bottles and then chose my scent which was Vanilla and Lavender. I also bought a linen spray that was matched to my current laundry scent of Lavender & Bergamot. I also got a face soap bar that I like to keep in the shower to wash my face at the end of the work day. I love how you can customize your favorite scents and I look forward to exploring more scents in the future. I feel the prices are very reasonable. They have a ton of products available besides shampoo and conditioner. There were other beauty products and laundry care items too. Definitely a must check out!

I've never really worn or been into makeup much. If I'm going out somewhere fancy or want to do…read moresomething to my face, I usually slap on blush and apply it so it's super round on my cheeks, and I look like a clown. Clear or pink lip gloss typically gets applied and disappears within the hour after I eat or drink something, or sometimes I absentmindedly lick it off. Thinking about it, I realized I wanted someone to help me try out makeup and see if I could add new products to my sad-looking bag of makeup that comprises products way too old that should probably never touch my skin again. Looking at the Sephora website, I saw a beauty lesson class and made an appointment at the Sephora near me (this one is in the Ventura Mall). There, I met Jasmin, who took me through a 75-minute lesson. She asked me what I usually did with my face and what I wanted to do with my face. Because I wasn't interested in doing the whole 10 yards of foundation, blush, concealer, eyeliner, mascara, etc, etc, etc, I just asked for something simple I could do when I wanted to dress up. Did you know there are tons of makeup, glossy, matte, etc. There are tons of decisions to make! Jasmin helped me make these decisions, and Jasmin would expertly apply these products to one side of my face. On the other side of my face, I'd shakily tried to replicate what she did with the products I like. I looked like Harvey Dent's two-faced at the end of the lesson (Jasmin's expertly applied makeup on one side of my face vs my Pablo Picasso side). The lesson cost $75 for 75 minutes (gratuity extra), and I didn't feel pressured to buy any of the makeup we used, although I bought some. I highly recommend the lesson, even if you're a beginner to makeup or advanced and want to improve your skills. Jasmin was super patient, professional, and friendly with me. She helped me decide between the thousands of makeup choices they have, so I was only experimenting with makeup I thought looked good and wanted to try. Later that night, I applied my makeup and was pleased with the results.. As my husband said when he saw me dressed up and my makeup face, "Not bad at all." Swoon.

I went to Sephora to buy a perfume and went up to the cash register to ask about it. One of the…read moreemployees, who was wearing a Christmas sweater with candy canes on it, told me in a somewhat blunt way that it was in the cabinet if I wanted the 1.7 ml size (she was on the left counter)I felt a little put off, so I just walked away and continued shopping. Later, when I was ready to check out, I stood in line and listened to how the employees at the counter were speaking to other customers. It seemed like that same tone was being used with everyone. Sephora carries great brands that you can't always find elsewhere hence they're pricier. The store is pricier and classier than Ulta so I was a bit surprised by the overall customer service experience. It wasn't terrible, just not quite what I expected from a store like that.

Second time doing a purchase here and I am once again pleased with my purchase. I first bought the…read morePrep and Prime from Parlo and love how my skin looks throughout the day. I also purchased a gift for a bridal shower which was also wrapped there!! Big plus for me. Second time I went to buy the Oil control from parlo again as well as their matte powder. Once again, my makeup looks amazing, and so far 3 hours in and my skin is no where near oily. Definitely worth the time and money!

From the owner: We believe that what you put on your body is just as important as what you put in it. Our bath and…read morebody products are all-natural and cruelty-free! We believe you deserve the best ingredients for your self-care!

A family trip to the harbor lead us to find this gem. We stopped by because my kids love bath…read morebombs. They had such a cute selection of bath bombs. On top of the handmade soaps and whipped soaps. My kids and I were amazed. I managed to get a second to myself and grab a jar of body butter. It feels amazing and smells great. Their "love spell" scent is my new favorite smell. I would definitely stop by this store again. I've actually already started another order online because shopping with my kids isn't always the easiest.

Love their bath bombs. Great customer service Always friendly. Use to go to shop but…read moredefinitely will order online

I love this shop!!!! Clothes are very cute and typically pretty affordable for the quality!!! Every…read moretime I walk in I walk out with something. The staff are super kind and helpful. Every time I'm on Main I have to stop in. Looking forward to my next visit already.

I was entranced to enter based off the music I heard - totally 80s. Lillian was warm and charming…read more She helped me get some fun shorts and a top. Moderate pricing. They have a sales section in the back. Really cute styles to look through. Come on down to Ventura downtown and buy some fun items to keep your style going.

First time experiencing the classic European facial, and it went great. If you have yet to…read moreexperience one, you should give it a try. I would definitely go back. Thank you!

Joy is such a sweetheart! She is so knowledgeable about Dermalogica products and what works best…read morefor ANY skin type! I went to her with adult acne onset & she was able to help clear up my skin so quickly! She makes you feel so comfortable during your facials & makes sure you are feeling refreshed when you leave!

I always have a wonderful shopping experience with the professionals that work here , the manager…read moreis polite and knowledgeable, today when I came in Josselyn went above and beyond and I say this BEYOND what I expected such a knowledgable would open up her phone and look for some of the information herself I am speechless that's why I am yelping , wonderful people just wonderful I am great full

Beautiful light skin girl was really nice and helpful. However her Latina coworker was not. She…read moregave off rude supervisor vibes. I dread going in there because of her.