well! It's been a good solid 6+ solid years since stepping foot inside this Ulta location despite…read moreit being directly across where I live. The reason were similar to the past reviews. For me the keynote was the lack of customer service. But, visiting this store Saturday changed that when a manager Rico approached me and went above and beyond to help me locate a few christmas gifts and men's fragrances. Rico is a prime example of how excellent customer service can align with a company's broader business strategy. At its core, Rico's strategy focuses on building customer connections and ensuring that customers keep returning. Rico's customer service experience was dedicated to resolving issues quickly and efficiently, often with minimal back-and-forth. The goal is simple: keep customers satisfied and loyal and designed to build long-term relationships with customers. While not every employee encounter at this location has Rico's customer focused expertise, the lesson is clear: customer service should directly mirror Rico's experience. If you shop this location, I highly recommend reaching out directly to Rico for assistance, YOU WONT REGRET IT!

Kevin was so helpful and sweet. I've been struggling to find a good foundation but he helped me…read morefind a good skincare line. Now that I'm in my 40s and I need more help with this.

Beautiful light skin girl was really nice and helpful. However her Latina coworker was not. She…read moregave off rude supervisor vibes. I dread going in there because of her.

I have been shopping here for almost 20 years. I got help this last time from (I know I am spelling…read morethis wrong even though I told myself I would remember) Jamie? and she was the SWEETEST! She went out of her way to help me find a few things I needed.

Dr. Morissette and staff are amazing…read more I was grateful to have been sent to Dr. Morissette by my endodontist who was performing a root canal when she realized the tooth was not salvageable. She called Dr.Morissette and they got me in the next morning to remove the tooth. The staff was welcoming and sympathetic to my situation. I was scared because I have never experienced anything beyond a cavity. Dr.Morrissette explained everything to me, if I didn't understand something he was kind and simply went over the procedure again. He removed the tooth that morning without any complications. During our visit I noticed he also did cosmetic procedure's. I prompted an interest in Botox, fillers. and peels. Again without hesitation he gave his opinion on things that may help brighten up my features. In no way did I ever feel him pushing me into anything, in fact it was quite the opposite. I did end up doing a TCA peel Botox and had my lips done. I could not be happier with the outcome of everything. Dr. Morrissette has a lot of energy and is confident with his skill. Some may misinterpret this but I assure you he is very good at what he does and that is what matters to me. Andrea R.

I needed an extraction on an emergency basis, and Dr. Morrissette was wonderful. He wasted no time…read morein getting it done, and the next day I'm hardly in any pain from the difficult extraction. I'd heartily recommend him.

*They no longer have the tinting brow service…read more From my last eyebrow review at another place, eyebrows are EVERY. THING! It defines the look with & without make up. Came here with a friend to stock up on some make up & I wandered across the brow bar. According to a friend whose eyebrows are always defined & gorgeous, she recommended the brow bar at Ulta. I'm picky when it comes to people doing my eyebrows because I've had my fair share of "too thin" & "too arched" type of brows that weren't the looks I was going for. I was just looking at the flyer & asked one of the ladies who offered their help if they have anyone available for the waxing service. They instantly put me under an appointment within 15 minutes cause the girl who works at the brow bar I ended up catching on their lunch break. BETTY! Super sweet gal. I came here with no make up on & she made me feel comfortable knowing that she was there to make THE brows look good. I thought my service was going to take a sweet couple minutes, little did I know she took a good 30! I know it sounds like I needed some serious brow work. No, it was not only for the brow service, she actually took the time to test some brow powders & pencils with a little tips & recommendations I was comparing to what I usually use. Tipped the girl & paid at the front. I wouldn't go here on an every 2 week visit (I prefer threading), but with how knowledgable Betty was, I'd recommend her if you want them brows did. The price is a bit up there. She did mention there's another girl who works with her, but she wasn't present at the time.

I love the Benefit Brow Bar and Wendy did an amazing job of cleaning up the shape of my brows. She…read moretrimmed, waxed, and tweezed them very quickly and very well. She also covered up the redness in the area afterwards with a bit of makeup so I was ready to go back into the world. Would definitely recommend her.

I have been seeing Dr Youssef for 10 years! He does my Botox and lip filler. Everyone always…read morecompliments my lips and tells me how natural they look. He is an artist! He always takes his time and his bed side manner is on point. He has a very sweet demeanor. I really recommend him.

I can't say enough about this amazing place. After a local Dr caused a horrible issue with my…read morethreading! I was extremely scared to do anything. Talking with Des and researching her work..... I have found the best. I have referred everyone I know to her. Everyone is extremely happy with her. From the moment we walk in we feel valued. More than 5 stars is needed !

I am a patient here but hadn't been seen in 3 years. My wife sees Dr Karlsberg multiple times a…read moreyear. I went to make an appointment and they said since it's been over 3 years they consider me a new patient and I can't be seen for another 6 MONTHS. What sort of bass ackwards policy is this? The front desk lady was also quite rude about this policy. Also, talking with my wife and others who come here, the business has gone south over the last year for whatever reason and getting appintments is way more difficult than it should be.

Edit: I tried to find out exactly why they lied and claimed I didn't agree with a diagnosis. It…read moresounds like the go to lie these days, because I never disagreed with any diagnosis. In fact, he never gave me one. He only could guess as to a possible dermatitis. That's fine. I was asking an unrelated question about what you call a certain skin defect, he misunderstood, then said he didn't know, the end. Instead of it being the end of it, they banned me. The high and mighty receptionist even tried to claim they have a record of why. I actually do. I save all texts, calls, and what they didn't know is I audio record all doctor appointments of any type. So, no, I have the proof otherwise. The truth is he doesn't like questions. He isn't comfortable with what he hasn't studied for. Just say you don't know and be willing to learn. What is with the god complex pride of doctors these days. He was not an approachable person, which stinks.

If you're looking for perfectly shaped eyebrows through permanent makeup, your search ends here…read more Elleni Gonzales at West Coast Plastic Surgery Center is an exceptional technician--warm, friendly, thoughtful, and highly experienced. She immediately puts you at ease and calms any nerves you might have. The office itself is beautiful, and the front desk staff are welcoming and attentive. I also appreciated the helpful appointment reminders, which made the whole process seamless. Most importantly, Elleni's artistry is flawless. She has saved me so much time in my daily routine, and I couldn't be happier with the results. I did extensive research before choosing where to go, and it absolutely paid off--I found the perfect technician!

DO NOT GO HERE THEY SAID I HAD TO DISSOLVE MY LIP FILLER…read moreFIRST BEFORE THEY COULD DO ANYTHING... I HAVE NOT GOTTEN LIP FILLER FOR TWO YEARS. They said it would be $800 to dissolve my lip filler first. The lip filler I had before dissolved way less than a year I refused service. This place obviously took advantage of me and tried to get as much money out of me as they could. Never going back and I never would suggest them to any of my friends or family. DO NOT GO HERE. ML

I went into Sally Beauty with an inkling of what products I wanted to buy, but the very friendly…read moreand helpful cashier helped me solidify which items would help with the hair project I was working on. She explained everything patiently, and I left with everything I needed for about 20 bucks! Sally Beauty stores may be small, but they often carry specialized products for hair or nails. The prices are reasonable, and parking is plentiful as it's located in the Walmart shopping Center.

Manager was very rude talking to me and rude to her employees rushing them in their work bc "it…read moreneeds to be done faster". I understand retail but dang no one needs to talk to their employees in a rude manor. There were maybe 4 of them in that tiny store and I was the only customer. I'm sure the speed she was going was just fine. Once the manager realized I was upset she toned it down but it shouldn't take a customer being in the store 5 mins for her to realize she needs to be nicer. On the other hand, The employees were all super sweet and helpful. In the middle of their work they still stopped to help me find my items and were all kind.

I am a little late on sharing my experience/posting my review, however it was the best experience…read more They are professional and the owner is badA$$. Although she is not in Oxnard as much anymore I need a touchup and I would rather wait for her than go to anyone else. My brows are still on point

The BEST!!! These girls know what they are doing. The beauty in the art of these brows is amazing…read more "Vanidosa" knows her stuff. The place is pretty, clean, and calming. recommend.