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    GVTC Communications

    2.2 (79 reviews)
    Closed 8:00 am - 5:00 pm

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    Screenshot showing 0.03 Mbps download on GVTC DSL

    Terrible provider. They continually brandish how they are the fastest in the nation, but actually their fiber service is only available in a tiny area. Their high average speed is cherry picked from that tiny area. If you don't happen to be in that tiny area you will be connected to an extremely antiquated infrastructure. Most of their service area has only DSL which is "up to 1.5 Mbit". While I have gotten that speed a few times at 3am on a Monday morning, I'm attaching a screenshot of the more typical daytime scenario where you literally get dialup speeds, 0.03 Mbps in this case. I asked if I could at least get a 1.5 Mbit dedicated channel. Took it all the way up to their engineering department. But they came back and said they literally do not have the infrastructure to support it and aren't building it anytime soon. And even if they did build it, they would charge over $500 a month for the service. This is literally the internet of 25 years ago. I forgot to ask how much they would charge me to mail me an AOL CD-ROM. Use a hotspot. Smoke signals. Ride a horse to the library. Just about anything is better and faster than what these guys offer.

    Paul P.

    Today I decided to cancel my services with GVTC because they don't have very many options so I moved over to DirecTV. I came in to their office to deliver the cable boxes and router with nobody in line checked in with the front desk. I waited for over 10 minutes for somebody to see me. WOW REALLY?? The lady accepted all my boxes and returned my bag to me but had no interest in showing me any options that I have for Internet. I'm keeping the Internet but I'm trying to get the best possible pricing. I asked her for a pamphlet or if she could show me what they offer and she said no we don't have anything to show you. WOW again! They pretty much didn't care to give me options or even up sell me at all. She said everything you need to know is on the Website. Hahaha! This week I will be looking for other places to get internet

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    6 months ago

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    4 years ago

    GVTC sent a technician with Excellent troubleshooting skills! Problem solved. Service Restored!

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    3 years ago

    The GVTC technician called me within 30 minutes of me reporting trouble and resolved my issue.

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    7 years ago

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    4 years ago

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    11 years ago

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    7 years ago

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    5 years ago

    Great company the person that we got named Bobby was very nice and freindly and respectful would totally recommend!

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    10 years ago

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    8 years ago

    Over priced and slow internet but hey they are the only gig (no pun intended) in town! Country living with country technology.

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    5 years ago

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    Page 1 of 2

    Ask the Community - GVTC Communications

    Review Highlights - GVTC Communications

    I was pleasantly surprised to find a service provider that is not difficult to deal with (from experience with AT&T, time Warner, spectrum, etc.).

    Mentioned in 4 reviews

    Read more highlights

    Anvil Communications

    Anvil Communications

    (10 reviews)

    We have been a customer since 2015. I highly recommend Anvil as a quality ISP. Their prices may…read moreseem pricey to some but their uptime is nothing short of phenomenal. In those 6-1/2 years I can count service interruptions on less than one hand. Heck, they stayed on line during the 2021 "Snowmageddon." Yes, you have to buy your equipment to receive their microwave connection. They install it and Lonny (sp.) knows his stuff. Some folks will scoff at a wireless connection. When we moved into Woodcreek North, there were only one of two wireless ISPs around. Anvil was highly recommended by our neighbors. Since the installation in 2015, the cable guys moved into the neighborhood. Let's just say that my first paragraph describes why I stayed with Anvil even when cheaper alternatives with greater bandwidth arrived. It's called quality. Quality of the people there and quality of the installation and equipment they use.

    I've used Anvil Communications for a few years now. Service is awesome. We have a remote building…read morein north Hays, and Anvil has been pretty much rock solid since getting it setup. They came out and evaluated the site and did the installation well. They use high-quality Ubiquity point to point wifi equipment to remotely distribute service. Your mileage will vary however based on a lot of factors. As someone in IT, point to point wifi can get sketch if the conditions/site isn't correct. The only downside is the price. They are pretty expensive for the bandwidth you get... but with low round-trip times, they are still head-over-heels better than satellite internet. I've only had a few minor outages since getting the service setup.

    Nomad Internet

    Nomad Internet

    (233 reviews)

    For many years I was a huge supporter and advocate for this company, they had their issues but I…read morewas always able to get resolve. We have experienced several technical difficulties over the last year with the service we have received from Nomad with 3 different modems in 3 different locations and have never received any of the credit we should have received for the referrals, regardless of that we would have still been willing to stay (we have been with Nomad since 2018/19) but due to the complete lack of customer care/support we have been forced to look into other options and now with excellent services provided by another company I have to wonder what made me so loyal for so long to a company who didn't care about my needs. I have been struggling with our last remaining Nomad modem to get it returned but I am being ran In circles by what I believe must be an AI customer support bot. They still continue to try to charge my cards almost daily. Writing this review has been a last straw for me, I have asked everyone I have been in contact with to please get this resolved so I can maintain my many public outstanding reviews but my requests continue to fall on deaf ears. Breaking up is hard to do but needless to say our love affair is over and I now find myself in the hands of Elon and StarLink and I honestly have never been happier. Nomad has lost their way and one by one are finding out they are not the only fish in the sea. Proceed with caution

    No mad internet is absolutely terrible I first got it when I was in North Carolina helping clean up…read moreafter the floods and they didn't tell me it was on T-Mobile which doesn't work out there at all it doesn't work in the mountains. Then I come home to Tennessee and they're trying to charge me they're trying to charge me to trying to charge me when I've tried to cancel it then I try to call him back and they say we need to send you a card because T-Mobile isn't supported where you're at and they try to send it to North Carolina where I'm not at So long story short of paid for internet that I haven't been able to use several times they're customer service number doesn't work at all it just perpetually puts you on hold I was on hold for 4 hours just to see if I could ever get to somebody and you can't The number changes from 10 to 2 ahead of you to 10 ahead of you to 15 ahead of you Same thing with the chat on the website they're not helpful at all I've sent emails and everything else do not get internet with them they're absolutely terrible

    Verizon - The store

    Verizon

    (7 reviews)

    I just have to take a moment to celebrate Marcel and Aaron at the Verizon store here in New…read moreBraunfels. Listen--when I walked in, I was a little frazzled. My phone wasn't working, I had a major event coming up, and corporate Verizon couldn't seem to find a fix. But these two? They worked together like a well-oiled machine--tag-teaming, communicating, and keeping the energy calm and professional the entire time. The store was spotless, the atmosphere was peaceful, and their personalities were just what I needed--patient, kind, and full of joy. They didn't just fix my phone in about 40 minutes--they helped settle my spirit. We even laughed about movies while waiting, and before I knew it, everything was working perfectly. It reminded me that sometimes God sends the right people at the right time to handle what's been stressing you out. Marcel and Aaron were that reminder today. If you're ever in New Braunfels and need help, this is the Verizon store to go to.

    1 Star - Total Waste: Third-Party Verizon That's Useless for Anything But Sales…read moreDon't bother with this third-party Verizon at 1683 W State Highway 46, Ste 220 in New Braunfels unless you're dead set on buying a new phone--they're straight-up incapable of helping with returns, trade-ins, or any basic account stuff because they're not a real corporate store, just some independent reseller with zero access to the systems that matter. I tried returning a faulty accessory I bought there last week, and after a few minutes of excuses, they admitted, "We can't process that here; what phone upgrade are you interested in today?" It's infuriating how they hide behind the Verizon logo to lure you in, only to push sales and send you away empty-handed on everything else--stick to official locations or the app to avoid this headache. Verizon, ditch these partners before they ruin your whole brand.

    GVTC Communications - televisionserviceproviders - Updated May 2026

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