Don't waste your time with these guys. Sold me a cover for my phone and told me they would warranty…read morethe phone if it got damaged. A year later they don't want to help, didn't even offer me any options. I paid as much for the phone as I did for the cover. I had to call Sprint to get any help. Don't waste you time with these unethical salesmen. Go where you can get service and treated like a customer. Very rude and unprofessional

I was very stressed not having a phone went to multiple places and ruby was by far the most helpful…read morerep I've ever dealt with. She got me out the door with the best deal on a phone and phone plan. Most places turned me away because I did not know how to get my transfer pin but ruby spend over 45 min trying to get it for me. You can tell she's passionate and enjoys helping others. Thank you ruby

From the owner: Switch today & enjoy America's largest 5G network.read more

I went into this unfamiliar place knowing I wanted a digital sound streamer. Though I Didn't know I…read morewould find a new community of people who I felt cared about my audio needs. Miguel is the man who helped me narrow down my choices of digital music streamers, and did a great job of that. He treated me with respect and valued my time. Not knowing if i had the money to purchase a single item, or a complete system. I highly recommend going to bjorns for all your audio needs if you value quality, your time, and community.

I've had nothing but great experience with the Bjorn's team from sales to installers for my…read moreControl4 & Josh.ai system setup. The team was very knowledgeable and spent the whole week plus some extra days to ensure my system was up and running smoothly. I just wish they did low voltage wiring install for light switches. Thank you Ted, Xavier, Marc, and Ben for your help in making my home Smart!

Love these guys. Don't be fooled that these gentlemen are a little bit younger in age. I sat there…read moreand listened to them debate about various stereo systems and how to hook it up. It was pretty impressive. They know what they're talking about and they know what they're doing. Extremely capable. They hooked up my camera in no time and they're very personable as well.

I have never done this before and never will again, but I wanted to share my experience with "Audio…read moreOutlet" in San Marcos. I've brought my SUV into their shop to have a radio with Bluetooth capability installed. Due to improper installation, all of the electrical in my car brunt up. Since my vehicle was nonfunctional, because of all the burnt up electrical, I had to have it towed to my mechanics shop. At that point, he confirmed that all the electrical was burnt up because of their improper installation.. I had been calling them for the last week trying to talk to a manager about what had happened, and to see how they were going to make it right . They finally contacted me this morning and are refusing to take responsibility for their poor workmanship which caused thousands of dollars worth of damage. Nor will reimburse ANY OF THE COST TO GET MY VEHICLE FUNCTIONAL again. Now the only reason I write this is to inform the public. Hopefully others will not make the same mistake I did by going to "AUDIO OUTLET" in San Marcos. I was informed by my mechanic I am not their only victim, this has happened to multiple other people that have brought their cars there.

Lanz and Kirsten were very helpfull transferring me over from Verizon to T-Mobil. They were…read moreknowledgeable and patient with the entire process.

Stopped in at 1233 on 5/7/26 to have a screen protector installed. We were hoping that Kaitlyn…read morewould be working, but no such luck. Only 2 customers and 2 employees before we entered. No acknowledgment or any kind of greeting. The other employees are in dire need of customer care in-services straight away.

A good blend of merch and games…read more My fiancé and I swung by to check out the selection while we were in town and spent more time here than expected. They had several used consoles and controllers, and quite a few Pokémon singles to peruse through on top of all you'd expect to find at a GameStop. The staff member running the shop was really chill and made sure we had what we needed without trying to up-sale us to the max which we appreciated immensely. Nothing too extra special about this location but we did see some more uncommon finds, like Tony Hawk's Pro Skater 3+4 Collector's Edition with the skate board included, so we'd say it's worth it to stop by if you're in the area.

Never open. Was there at 12 said they open at 10am. Didn't read the reviews till after I left wish…read moreI had before. Apparently this is an ongoing problem with this location so. Best bet to go somewhere else.

Eduardo was incredible today, fixed all my issues (at least with my phone) and was patient through…read moremy frustrations. I had issues with my insurance claim and left very satisfied. Tell him to hit me with a text - girl who came in hot

I am incredibly disappointed in my experience with Verizon and specifically the service (or lack of…read moreit) at the Verizon store. What I've gone through over the past several months has been nothing short of exhausting -- both financially and emotionally -- and it's clear Verizon has no real interest in helping loyal customers when things go wrong. Earlier this year, my Samsung phone's screen randomly went black. I went into the Verizon store, hoping for a solution. I was told I was eligible for an upgrade -- but only if I gave up my current plan or paid full price for a new phone. Not exactly customer-friendly. So, I reluctantly agreed to get a replacement of the same model, and Verizon provided that replacement -- but not for free. I still had to pay shipping, and I went several days without a phone, which severely impacted both my personal and professional life. Here's why that matters: I manage my daughter's medical and therapy appointments through apps on my phone (she has special needs), and I also run a business that relies on being available and connected. No phone means missed appointments, missed income, and serious stress. When the first replacement arrived, I had to reset everything -- apps, passwords, the works. A few days later, that phone failed too. Same black screen. I went back to Verizon again, and they gave me another identical replacement. Again, I was left without a phone for days. No urgency, no offer of a temporary solution, and no concern for how this was affecting my day-to-day life. When the third phone eventually failed -- same issue, again -- I went back a third time. That's when Verizon decided they were done helping me. I was told that now it was Asurion's problem, and that I should call them. Not only did they refuse to acknowledge the ongoing issue with the devices they themselves had provided, but they also pushed me away entirely. "Asurion can bend the rules. We can't," they said. So now Verizon isn't in the customer service business? The final insult came when I did exactly what they said -- called Asurion -- and was told one thing (that I'd be upgraded and the deductible would be waived), only to be transferred to someone else who denied all of it. When I came back to Verizon to try to get help again, I was told flat-out they couldn't do anything. They just washed their hands of it. At no point did Verizon show any accountability for repeatedly handing me faulty phones. No offer to escalate, no follow-through, no sense of responsibility for the time, money, and stress I've lost because of their devices and their failed customer service. I've been with Verizon for years, but after this experience, it's clear that they care more about policy than people. When things work, sure -- great network. But when something breaks, don't expect help, even when they're the ones who gave you the broken device. If you rely on your phone for anything important -- medical, business, or just peace of mind -- don't count on Verizon to support you when it matters.