I had a POOR experience with this company. I tend to shop at smaller stores versus chains in the…read moremall because I feel they need it more. Instead of going to Banter to buy my daughter's Christmas Gift I came here. I ordered a nameplate for her on Dec 9th and was assured that it would be there on time for Christmas. I called and text in the days leading up to Christmas and got the run around. Finally I showed up right before closing on Christmas Eve and was told there was an issue with the shipment and it wouldn't be ready by Christmas. The staff apologized and offered me a small necklace free of charge so my daughter had something to open, while promising that the necklace would be there the following week and they would reach out when it's ready. Now here I am, over a week later and I'm being sent to voicemail and my text messages are going unanswered. Be careful with purchasing custom items from this store. It's one thing to purchase something there and in stock, but for anything that will come in later, this store may or not provide your item. I'll be reporting them to the BBB as I have not received any mention of a refund and haven't received my item.

Stopped by last week to get a custom bracelet made for my wife. Super fast turnaround and the…read moreengraving looked clean. The owners were friendly and answered all my questions. I'll definitely come back again. Thank you guys!

Crown Trophy has been our go-to for a custom plaque for the last eight years. Never disappoints…read more Thank you Professional Car Society

I had to order some trophies and medals for a Winter League I was running and obviously put it off…read moreto the very last minute. I called right around closing time Monday night and they assured me if they had the items in stock they could have them engraved by Wednesday. I called Tuesday around Noon after figuring out exactly what I needed and placed the order for 4 trophies and 15 medals (all with engraving). The person on the phone ensured me that they'd be ready on Wednesday by 4pm. I walk in Wednesday after 4 and they're all there waiting for me. The price was right, and the job was done very well. I brought them over to the league and everyone loved them, unfortunately we could only give them out to the champions and MVPs! Thanks for the prompt service and I'll definitely be using Crown Trophy River Edge for my next league!

I highly recommend Heart of Gold! I went for jewelry repairs which were done beautifully at a great…read moreprice. He has a large selection of jewelry for sale so I bought a beautiful little silver chain too. He also accepted my scrap gold and silver as store credit. Great service!

Abe is the Best . We have been doing business with him for years .Has a beautiful selection and…read morealso will help you design if he doesn't offer it

Great customer service! I needed a last minute gift for a retirement and was quoted 3-5 days at…read moreevery other establishment. Tammy was able to accommodate my request and get the job done within he same day and the plaque came out beautiful. Highly recommend!

Best store in the mall. I have bought many gifts from here and have always been very happy with…read moreboth the service and quality of the items. I will definitely be back for more.

My son's football team won the Ivy League Championship this year. I wanted to give him a special…read morememento of the occasion. I showed up at the shop two days before Christmas with a small lion statue in hand and wanted something in time for Christmas. Jim was totally into it, helped me come up with something even better than my original thoughts, turned it around in time for Christmas. My son absolutely loved the amazing end result. These guys are great!

From the owner: We have been in business for 75 years. Custom awards include shadow boxes, crystal, retirement…read morebadge cases and more

Gorgeous engraving, and such a pleasure to work with! We had a finicky work project in multiples,…read moreand Mr. Booker did a beautiful job on every one of them. We'll be back in future! Strongly recommended.

Amazing work. I had a last-minute Christmas gift idea and needed the work done quickly, and he was…read morefinished in a day! Great prices as well. I provided my own tumblers, and one of my tumblers had flower prints on it, he was honest in that he'd never done one before, but he decided to still give it a try, and he DELIVERED! The best part about all this is I also get to support our local hero.

I had a particular combination of items I wanted in a gift basket. It had to include premium vodka,…read morebut also ingredients for a quick dinner (vital in a pandemic lockdown) plus some munchies. Pompei made it so easy to customize exactly what I was looking for, provided helpful suggestions, and was careful to stay within my budget. The package was out for delivery the next business day. The recipient said"I am going to keep the card of the basket company - they did a fabulous job and it was so well packed." Highly recommended!

I have to admit I wasn't sure purchasing this type of gift online. They were able to fill my order…read moreas well as deliver it very quickly. I ordered a Miller Lite gift box with snacks for my boss for his birthday. I definitely will use this company again! Thank you so much! This company killed it!!

Great place for trophies and awards, yup I don't bowl - but…read morewho cares? It's local, the owner is super nice and i am always getting stuck buying things for the office...yes trophies for people who make uber-thousands of dollars to tell them they are doing a great job.. YEAH FOR YOU! He takes my corporate amex and he delivers perfect merchandise on time. So I'm thinking if you need a bowling ball or shoes, this is also the place. Oh and this week I had to have them mount a big cow bell on a plaque, so now they can all stand there and ring a bell when they make another 40k in commission :) So if you get stuck buying trophies, plaques or any other kind of award or nameplate for needy people. Metro Bowl is the place to go!

His expertise is evident in every interaction, ensuring top-tier service. He maintains a…read morecomprehensive inventory of professional-grade equipment. Numerous past purchases demonstrate a consistent track record of quality. Entrusting him with equipment maintenance provides peace of mind. His respectful demeanor fosters a positive client experience. He can get any ball for you if requested within a week. We'll worth it. He is now my go-to to get the best use of whatever bowling ball you choose.