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Heart of Gold

4.9 (19 reviews)
Closed • 10:00 am - 6:30 pm

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1 month ago

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6 months ago

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2 years ago

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2 years ago

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2 years ago

good experience I would certainly recommend they are professional and nice to deal with Kindness gets you everything

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4 years ago

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3 years ago

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5 years ago

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5 years ago

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3 years ago

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4 years ago

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6 years ago

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9 years ago

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Abe G.

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7 years ago

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Abe G.

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6 years ago

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12 years ago

Abe was very nice and professional. I had a gift engraved there and it came out beautifully.

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8 years ago

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Abe G.

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9 years ago

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Abe G.

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10 years ago

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Ask the Community - Heart of Gold

Review Highlights - Heart of Gold

“I cannot thank Abe enough for all of the help he has given me over the years, choosing the most beautiful jewelry.”

Mentioned in 11 reviews

Read more highlights

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I had a POOR experience with this company. I tend to shop at smaller stores versus chains in the…read moremall because I feel they need it more. Instead of going to Banter to buy my daughter's Christmas Gift I came here. I ordered a nameplate for her on Dec 9th and was assured that it would be there on time for Christmas. I called and text in the days leading up to Christmas and got the run around. Finally I showed up right before closing on Christmas Eve and was told there was an issue with the shipment and it wouldn't be ready by Christmas. The staff apologized and offered me a small necklace free of charge so my daughter had something to open, while promising that the necklace would be there the following week and they would reach out when it's ready. Now here I am, over a week later and I'm being sent to voicemail and my text messages are going unanswered. Be careful with purchasing custom items from this store. It's one thing to purchase something there and in stock, but for anything that will come in later, this store may or not provide your item. I'll be reporting them to the BBB as I have not received any mention of a refund and haven't received my item.

Stopped by last week to get a custom bracelet made for my wife. Super fast turnaround and the…read moreengraving looked clean. The owners were friendly and answered all my questions. I'll definitely come back again. Thank you guys!

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Ryan made selling my gold jewelry an easy and efficient process. He explained as he tested the…read morepieces and I learned a lot. He was very pleasant to deal with.

I just got back from here and I cannot say enough positive things about this place!…read moreFirst off, they are SUPER nice and grateful for their customers. I went in to sell my tiny wedding band from my ex. It was sitting in my drawer for 4 years and I had completely forgot about it. Super tiny with like 1/10 k of diamonds. I was expecting to get $15 and he gave me more than double! I'm so happy I didn't go to a check cashing place to pawn it. When I walked in Ryan, maybe the owner, greeted me with a smile. He was more than happy to help me and spend time explaining things even though they were closing. I told him why I was there and he immediately gave me a mini Poland Spring bottle of cold water. Immediately I was impressed. That type of hospitality is HUGE​ in my book! He weighed it while talking to me and told me how much it was worth. Of course I took the $$$. The ring was garbage to me. While he was helping me I couldn't help but notice the GORGEOUS items they had for sale. Wow, just stunning.....and the prices were right! I urge you to check this place out. I can almost guarantee you'll be impressed. Support small local businesses vs big companies who mostly care about their bottom line instead of making customers happy. I will definitely go there if I'm looking for a nice piece of jewelry.

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The Diamond Exchange

The Diamond Exchange

3.6(16 reviews)
1.9 mi
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This review is long overdue. My husband proposed to me with this absolutely gorgeous ring back in…read moreNov 2011. I remember the first time I went into the store with him, we looked at rings together, and I immediately noticed a very uniquely designed engagement band. Kiki was the person who helped us and she was very friendly and shared my excitement. I didn't know when my husband was going to propose, but the fact that he wanted to look at rings together was very exciting. I was very happy with my initial experience with the staff, even though we didn't stay for very long. Both my boyfriend at the time and I felt comfortable and reassured about coming back in the future. My husband had the most encounter with the staff, especially Kiki, since the very early stages, as he will write his own separate review. From my perspective I was always greeted with care upon each visit. Fast forward to today, it's been like seeing family or old friends. They were always happy to see us. After my husband proposed I had gone back to thank them and happily show them the ring they made. My husband found a great deal on the actual diamond somewhere else, and even shared his research with the staff. They would laugh along with my engagement story and were very happy for us. Both of us have gone back several times for polishing and to fix the smaller stones on my ring that seemed a little loose overtime. It was done at a decent price or no cost. I was told polishing was free for life, and it has been until lately. Just the other week, I got the ring re-sized since I am pregnant with my second child because my wedding band was a size 7 and my engagement ring was a 6.5. I figured it was because I had been so skinny at the time of my wedding. Today I had the rings match both size 7, which was $40, but the "free" polish charge was a surprise as it cost me another $40. That would be my only gripe because we were introduced to that service as a free service. Overall, I had been given the best care with my rings. In 2013, I was pregnant with my first child and my rings were stuck on my finger. They carefully removed it and melted it back together for a charge. I had my in-laws come and they had a good experience with Kiki and were charged a fee for polishing as well, but the customer service was great. They were very nice to them and to my parents who I also introduced. In terms of costumer service they were much like family and we never had a problem with them. Kiki is like an aunt and always wants her clients to be happy. I felt like she wanted the best for me and my husband. She is quite a character, so you have to accept her mannerisms in a positive way. She gets the job done and the rest of the staff like Stacy and George work really hard. We admire George because he is always willing to help and his workmanship is great. If I notice any natural flaws overtime, he is always happy to fix them. He also did a lovely job on my husbands ring. They were there from the beginning and played a big part in our union. I really can't complain because the service has been great over the past 5 years, and I would highly recommend them in the future.

I recently moved to the area and was in need of a jeweler to solder my wedding rings together. A…read moreparent of a friend had recommended The Diamond Exchange, but I was slightly hesitant based upon some of the reviews online. I emailed Tony to see if this was a service they provided and if so, the cost. I had already met with two previous jewelers in my hometown-one sent my rings out for soldering and it would take Saturday to Saturday, while the other wanted to charge $250 and it would take 4 days. Tony said the service would be $75, including polish and cleaning, and it would be completed in approximately 30 minutes while I waited. So I took my chance and went to The Diamond Exchange. The staff was very welcoming and helpful. They did not pressure me to purchase anything while I waited. As promised, Tony had my ring done in half an hour and it came better than I expected! I would absolutely recommend The Diamond Exchange for any jewelry repairs you need. While I did not purchase anything while I was there and therefore cannot review the store from a sales perspective, based upon my experience today, I would go there in the future for any jewelry needs!

Heart of Gold - jewelry - Updated October 2026

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