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    Guy Fieri's Flavortown Kitchen

    2.4 (44 reviews)

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    Great packaging
    Lisa B.

    I'm so disappointed, since I love "Diners, Drive Ins and Dives". However Guy Fieri is not the one cooking here so I'll give him a pass. I ordered the chicken parmesan, the cheesecake and the chocolate cake. First of all: delivery was awful! I asked for "contactless delivery".. pre-tipped $7.80 to deliver to my hotel room. The driver "Alan from Doordash" called me from downstairs to pickup the food. I went downstairs and not only did he not even bother to get out of his car, he made me reach inside his vehicle for my food. Seriously? Contactless? Please don't advertise that if you don't offer it. Hawaii is experiencing epic COVID numbers so contactless delivery is obviously important. I contacted Doordash right away because I didn't want to fault Guy's for bad delivery service, but they were less than helpful. Although they saw my order, they wouldn't help and insisted I call the restaurant. So I was excited about the chicken parm.. and first bite was awful. Seriously overcooked. By a lot. Chicken super dry and crunchy. The spaghetti had a sauce with a weird aftertaste with slices of pepperoni and tortilla strips thrown on top for??? The only reason I gave it 2 stars is because the two slices of cake were awesome. The packaging preserved the presentation which was beautiful and both were moist and tasty. The chocolate cake was 4 layers of moist cake with fudgy frosting with crushed nuts on top. The cheesecake had potato chips and pretzels join a chocolate army that invades the cheesecake and is so very delicious. I surely hope my delivery experience is unique.. because believe me: it's tough to review food objectively when you have a horrible delivery situation.

    Dylan Keith W.

    Another "ghost kitchen," where the food is prepared by another company (Buca di Beppo) but served under another brand's name (Guy's Flavortown). The food? It's the kind of food that's disgustingly over the top and makes you instantly regret your decision, but in a good way. The menu definitely seems dated: the mid 2000s era of wacky burgers where they pile on all kinds of unnecessary toppings is pretty much over. The cheeseburger topped with macaroni and cheese noodles is an example of this. But it's Guy Fieri, the man of perpetual early 2000s style so what do you expect? Everything tasted fine and was delivered hot. So no complaints there. I expected everything to be coated in sauce and grease and it was. So no surprises. The bottom line is you HAVE to already know what you're getting into when ordering from this place, so you shouldn't be surprised and expect a 5 star in every category experience when you're ordering deep fried pickles and macaroni topped burgers.

    Teresa S.

    Cheeseburger... Perfectly cooked and flavor-licious! It has donkey sauce on it. I don't know what donkey sauce is but I want to take a bath in it! It is so good! The fries? They're crispy crunchy with heat salt and a little sweet. Kind of like a potato churro with cayenne! It doesn't need anything. No ketchup no mayonnaise. Maybe donkey sauce if I knew what the hell it was! I am far too full to even try the Chocolate Whiskey cake. And GREAT packaging. All recycle-able.

    Tiffany M.

    Love love loved Guy Fieri's in Vegas the last two times I visited, so we ordered it to our hotel room in Honolulu! We were staying at the Sheraton Honolulu & wanted a nice dinner without having to leave out room because of having to make a reservation somewhere last min! So we orders Uber eats, when the driver got to the hotel he called us saying he couldn't bring it to the room because the hotel wouldn't let him, little did he know the security at the elevators were the ones whom advised us that Uber Eats was the best way to get food without having to leave the hotel. After two more conversations on the phone, he finally Came up to the 10th floor but would only meet us at the elevator. Excited once I got back the room to see the beautifully decorated boxes and bags from this location! So I knew my food would be just as great! Boy were we were wrong, everything was absolutely gross I didn't even eat the bacon wrapped jalapeños with BBQ sauce on them! I had the Mac and cheese burger and that was soggy as can be & I loved this same burger in Vegas! Not only was the burger nasty the bacon was completely uncooked! I had to take photos!! I like bacon that's over cooked but not raw!!! Very disappointed to say the least!

    Wrong order, missing lots of things, greasy bottom of bag.
    Cynthia A.

    I ordered Uber eats, got two orders of pickles instead of one, missing Cuban sandwich and utensils/napkins, bottom of bag was greasy and leaking through. I waited over an hour for this order two. The bag came stapled. Either this place sucks, or I guess it's possible the deliverer could have restarted the bag?! Next time I won't tip first.

    Chicken Alfredo Pasta
    Shasha A.

    Flavortown Kitchen Honolulu Jalapeño Poppers were decent, bbq sauce on it was not needed and was overpowering . Mac n' Cheese was cheesy and made the "good sound so I was excited but had no seasoning or flavor; but the noodles were cooked correctly Chicken Alfredo Pasta was okay, noodles were cooked correctly. chicken was moist and had some flavor, but over all dish but did lack salt and pepper, and sauce was a little light for my personal preference. Sun dried tomatoes were little weird tasting. Cesar Salad was good, the lettuce was all fresh looking and was good. Cuban Sandwich. Got called last minute saying wasn't available, hubby was disappointed. Overall everything arrived cold, less than lukewarm (can't blame this on the restaurant tho, it was delivery service we used) and came 30-45 minutes aft34 estimated delivery time. Figuring that this place had Guy's Fieri's name and phrase, I figured it would be 5/5. Unfortunately did not live up to expectations. The food was okay for a one time try, do not think I would eat here again.

    Jessica J.

    I would give negative stars if I could. This was not even edible. The macaroni and cheese tasted like noodles with no cheese and breadcrumbs on top. Absolutely disgusting. The chicken sandwich was black. Literally black. I tired ripping a piece off to try and see if the inside was edible and it was crunchy all the way through. I am so disappointed. Do not order from here.

    Bourbon Brown Sugar BBQ
    Irene M.

    Wish they could open for pick up! Minus one star for very long delivery time! Placed order at 6:23pm. Estimated delivery said 7:19pm. Was willing to be patient to try food from Guy Fieri! Tracking delivery was not very on track. Estimated time came & went. Still no food. Tracking status did not even indicate delivery on its way! Text received at 7:45pm; order out for delivery! Post mate name given & notified delivery would arrive in 20 minutes. 8:00pm text received of delivery arriving soon. 8:05pm received call from postmate to confirm her arrival & delivery. Thankfully she was so nice in presenting the delivery! (Point off for delivery being 46 minutes past estimated time & no update til texts as stated above). Italian Stallion salad was tasty! The red wine vinaigrette was just right, complemented by the artichoke hearts, pepperoni, prosciutto, roasted peppers, provolone. Buffalo mozzarella gave a little spice kick. (Just a little bit! ) Chicken Parm-eroni was cooked just right & had just enough flavor with the pepperoni red sauce & spaghetti. Bourbon brown sugar BBQ was the best dish of the order! So tasty! Didn't even need the buttermilk ranch dipping sauce, so saved that for celery & carrot sticks included! Although the delivery took awhile, thankfully food arrived warm enough to be acceptable! Maybe if there was dine in or pick up, would definitely try other items!

    really bad Mac And Cheese Burger
    Andrew G.

    check out how much Mac and Cheese is on this Mac and cheese burger i ordered! for bonus points, go check how much is on the picture on their menu!! quite the difference!

    Queso
    Simon S.

    This was the most disappointing meal ive ever had. So disappointing that i'm writing a review which i rarely do. I'm a huge fan of flavortown and guy fieri. The queso was the consistency of milk on top and curds on the bottom. The mac n cheese was just mac. No cheese or flavor. Fries are just fries. Nothing special. This was bad

    Clinton B.

    It was really good. I wish they had the open for pick up but I was happy when I received it. The burger was amazing and the fries were perfect. Def recommend!!

    Cheesy burgers bread I'm the fridge as burgers are being recooked.
    Derrick S.

    This was a delivery not a pick up. I let them know my wife is pregnant and needed to have our burgers well done. Well being a chef I'm sure that well done isn't pink in the center nor red as if it's med-well or medium. This is very frustrating having to recook items. Perhaps we should start a refundable option for companies that can't seem to follow direct instructions.. Ridiculous!!!

    Kimberly Z.

    Thank you to whoever monitors their IG account. You were helpful and I appreciate that so much after dealing with the Honolulu location and Business Manager monitoring Yelp!

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    It was alright nothing fancy and definitely overpriced.. burger was okay but lacked flavor

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    5 years ago

    Disgusting, expensive, cold and flavorless. What a waste of money and time. Gross.

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    when your packaging is much better than the actual food.. you probably shouldn't be in the food business.

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    Page 1 of 2

    Ask the Community - Guy Fieri's Flavortown Kitchen

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    Great sandwiches although parking in the area can be tricky, the parking lot across the street is…read moremonitored. Wife and I ordered two sandwiches, a Cubano and a Hot Honey Old Bay Fried Chicken. I preferred the Cubano, the chorizo is a nice touch but all the hallmarks are there (mortadella and the peppers were my fave). Solid 8.5/10. The fried chicken sandwich was good, but we mainly got it to try the Old Bay seasoning. Wasn't too hot, 8/10 Earl Fries were good, the pickles were a nice touch although it did make certain spots on the fries a little soft due to liquid (we brought the food home). 8.0 Spicy Pickles were the weakest link for me, and I misread--I thought it was fried pickles. 6.5/10, although I can see them adding to certain sandwiches as a topping. The location itself is chill and the workers were efficient. All in all, great sandwich spot to have in the back pocket.

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    Guy Fieri's Flavortown Kitchen - fooddeliveryservices - Updated August 2026

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