Very poor / slow customer service. My first order was delivered with no proteins (supposed to have steak, pork, and shrimp ... all I received was vegetables and meal cards / recipes.) There is no phone number to call, so I emailed them, and emailed again a couple of days later, and again a couple of days later. I did eventually hear back and was given a $30 dollar coupon for another order. Essentially I paid nearly $70 for about $25 worth of vegetables (for me to buy the missing proteins was almost $45). I did place a second order with the coupon and no issues with delivery on the second order. Pros: delivery is convenient, meals are not hard to make, instructions are pretty clear. Cons: POOR customer service, cannot include some meals from the regular menu and some from the gluten free (it is one or the other), meals are not overly flavorful, no cooling packs / ice in the delivery boxes and no effort to place the box in the shade on my porch (box was left in direct sun and was very warm when I got home -- likely effected quality of the vegetables) read more

Food is hit and miss, but I'm subscribed for many years and it's okay. Overall deliveries are steady, sometimes happen to forget to include one recipe or ingredient. They need a real phone number to work, this one on yelp is not inservice. When needed to pause my delivery I couldn't enter the website or send an email, but it got resolved last minute. read more

I really wanted a meal prep service to take some of the drudgery out of cooking dinner day in and day out. I was so disappointed with Fresh Box. First, this saved some time, but not as much as I expected. They pick the menus and shop, but do NO ingredient prep, so I was still trimming and slicing carrots and onions and potatoes, meat, etc. Plus the meals took awhile to prep and cook - 45 minutes to an hour each night. Second, the recipes aren't easy. For one meal, I had 4 different things cooking at the same time. That a lot to stay on top of. Third, recipes were not detailed enough. It says cook until tender? About how long it that? Without at least ballpark times, how do I know when I need to start cooking? Fourth, ingredients don't match the recipes. The recipe called for onions, but there were none. The bag had potatoes, but it never used them in the recipe. I added the potatoes when it said to add the missing onions and hoped. Tonight's meal called for Dijon mustard and they sent a packet of Chinese hot mustard. Not the same thing guys! Fifth, the packaging is just head scratching. The whole thing comes in a big cardboard box with styrofoam and gel packs. When I had CSA (produce delivery) they used a reusable bag that I gave back along with the gel packs, but I guess I just throw these gel packs away. Then the ingredients for each meal were in a paper bag. But the produce was just tossed in with no wrapping at all. The corn and squash and spinach all dried out in the fridge. By the third night, the veggies were just sad looking. Sixth, it required tools I don't own. Tonight I'm supposed to be grilling corn on a grill plate. I don't have a grill plate. And I live in a condo, so no grill. What do I do? Never again. read more

Man COVID...as much as I strongly dislike you, you have definitely brought out some surprisingly positive outcomes. Who ever thought I'd FINALLY start cooking?! Thanks to fresh Box, I am more confident and EXCITED about cooking in the kitchen. They make it simple by providing 99% of the ingredients you need (You usually need to provide your own oil, salt, and pepper, which is totally doable). The box comes with 3 different meals. There are 2 diff size boxes (box that feeds 2 ppl/meal or box that feeds 4 ppl/meal). I can't emphasize enough how SIMPLE and FUN it was to make all three dishes. We had a chicken and roasted asparagus pasta, furikake salmon with soba and kale chips, and Italian wedding soup. Each meal comes with easy, comprehensive instructions and can take from 1-2hrs to make (depending how slow you cut your vegetables lol). I will definitely be purchasing another box in the future. Thank you fresh BOX for getting me out of my comfort zone and sparking joy in cooking :) read more

See all

I enjoy cooking but I lack culinary creativity, which is why I really love FreshBox. No more meal planning or waiting in long lines at the grocery store for fresh ingredients. Everything gets delivered to your door on a Tuesday afternoon. Although convenience is a huge factor for ordering FreshBox, the recipes themselves are healthy, bright, and flavorful! How it works: Order online by Friday. Each box comes with all the ingredients needed (protein, vegetables, etc). All you need are cooking utensils/pans and some salt, pepper, and oil. Cost: $75 and change (after tax) for 3 meals with portions to serve 2 people each. The portions are perfect for me and my boyfriend. We are always full but usually don't have any leftovers. Over the years I've tried at least a dozen recipes and almost every single one was a complete home run. They feel gourmet and fair for the price. If you really want to analyze it, you pay about $12/person a meal. Sounds hefty, BUT the quality of the ingredients and the preparation that goes into the recipes is equivalent to eating out in my opinion. They try to include as many locally sourced ingredients as possible which is a plus! Some of my favorite recipes include the Hoison pork bowl w/ pickled carrots over Onda pasta, Spicy peanut chicken, and the Charred long beans w/ enoki mushrooms and chicken. If I had any criticism to give, it would be that sometimes the protein is prepared too simply for my own taste preference. The recipes often ask to just broil the chicken, steak, or fish after seasoning with salt and pepper so I will usually get a little creative and add some garlic and whatnot for extra flavor. Also, the meals are set so if you don't care for a specific protein I'm not sure how lenient fresh box is in accommodating changes. Overall, fresh box is an absolute game changer for me. My rolodex of recipes was becoming tired and boring and I was having trouble thinking up new healthy meal ideas. Cooking has never been more fun, easy, and tasty! read more

See all

ATTENTION BUSY PEOPLE! Do you like to have fresh healthy home cooked meals but "don't have time" or "don't know how to cook"? Fresh Box takes the time and guess work out of cooking! They do the shopping for you. They give you a nice re-usable COLOR step by step recipe card. THEY DELIVER THE BOX TO YOU. All you need to have is salt, pepper, maybe oil and 20-30minutes to throw it together. Tonight I left work at 5p, picked up daughter, got my son, went to baseball practice, did homework with daughter at Kapiolani park, finished practice at 6:30, got home at 6:45, and HAD A HOT HOME COOKED DINNER ON TABLE BY 7:10! INTRODUCTORY PRICE $72+tax includes 3 different meals for 2, so you get SIX DINNERS. $12/serving is pretty reasonable, especially if you look at the amount of time it saves you. Time is money! Order by Friday, get your box the following Tuesday! NO WASTAGE How many times have you gone to Costco to buy spinach and dumped half the bag when it got moldy? Or have you ever had to buy a whole container of dry mustard when you really only needed 1 tsp? FreshBOX gives you just the right amount of all the ingredients you need so you don't have to buy a whole bunch of parsley or a whole bag of potatoes when all you need is one. EASY TO FOLLOW RECIPE CARDS Even my kids can follow along with the nice pictures and step by step instructions. I'm going to make sure they know how to cook and this how I'm going to start teaching them. If you think outside "the box" you can stretch six meals into 8 or 9 meals by adding a few items. For example, next week I'm using my gluten free pasta for the kale ragu, and using the freshBOX pasta to make the kids their buttered pasta. (2 meals just became 4) TRY NEW FLAVORS AND FOODS It's fun to try new foods and play with recipes that I wouldn't normally even try on my own. The produce that they sent was very impressive. The tomato was PERFECT. The pear had NO BRUISES. The sweet potato was symmetrical. I don't know where they get these perfect fruits and vegetables from but they were perfection. However, I did notice that the perfect brussell sprouts that I ate a few hours ago are making me have very stinky farts. Does that happen to you guys too when you eat brussell sprouts? PORTION CONTROL Ohhh. So that's what two portions look like. So my problem appears to be portion control because I wanted to eat ALL of the pan fried fish in ONE sitting, when it really should be for TWO. No leftovers to put away, because each recipe is perfect for 2 people. Thank you Kyle H for introducing me to FreshBOX. Me love you long time. Both of you. read more

See all

I love how each Fresh Box meal is a fun and interesting experience, and often quick and easy to prepare. Don't get me wrong, there are complex mixtures of flavors in certain dishes, but often the recipes highlight a certain flavor, food trend, culture, cooking style, or ingredient. Fresh Box has really helped to broaden my experience with and outlook on food. Ordering is simple via their website. You get weekly emails reminding you to order and showing you what recipes to look forward to for the following week. You order whenever you want, and don't have to sign up for automatic weekly delivery, although I think that option is there. Their food pictures are enticing, and make you want to order. The Fresh Box is delivered to your home. If you're not there, they leave it according to your directions. There is ice in the box, so food will not spoil. Everything that you need to cook the meal, except the basic salt, pepper, and oil, is in the box. You follow recipe cards to make the meals. Directions are clear and easy to understand. Pictures on the recipe cards help confirm how something is supposed to be prepared or look. Portions are almost always generous. There were a couple of times when I wished there was more of a certain food or ingredient (like peanuts or cranberries) in the dish, but this is rare. Protein portions used to be small, but are now satisfying. The protein variety is also excellent, and I especially love how they use local beef from Kuona Cattle Company. If you don't care for a certain type of meat, you can often substitute it with chicken. It would be nice if they had more tofu dishes. My pix below show chicken and beef, but they have pork and a variety of fish, too. Fresh Box meals are often healthy, and don't make you feel lethargic after eating. There are usually no heavy sauces smothering the flavor of the food. I love being able to taste distinct flavors of each ingredient, yet also experiencing how spices or foods can blend harmoniously. The dishes are also very photogenic! read more

fresh BOX - Food Delivery Services Near Me

Definitely a go-to for busy weeks... I like that fresh Box is local and sources local. I tried to look into other meal boxes but none seem to deliver to Hawaii! Although the price may seem expensive in comparison to the mainland box meals ($79.39 for the regular box and $87.96 for the gluten free box) you have to remember that this is Hawaii, and everything here is more expensive. The portions are nicely sized. I can either get 2 full meals when I cook for myself and my boyfriend or 3 meals when I'm cooking for just 1. I also like that the recipes are generally healthy.. usually under 500 calories per serving. Instructions cards are fully colored and easy to understand. I like to save them in a folder to make again on my own. Delivery is a breeze. I have my fresh Box ordered to my office and it lasts all work day without refrigeration (the ice packs are really good). The only thing is that I wish there could be some type of recycling program... I feel bad wasting them every time I order a new box. I only had one mix up so far with a missing ingredient. However, I had that ingredient at home so it was no problem! fresh Box also offered $5 off the next box because of the mistake. read more

I've been with Fresh Box a couple of weeks now, and it's the best way to eat fresh and local. I love the family Box because everyone helps with the cooking, and we eat together as a family which is rare nowadays. It's made a huge difference in our eating habits, and with our family closeness. I wish Fresh Box came with a way to make the kids do the dishes. The veggies, and meat are local, fresh, healthy and delicious l. I did the cost comparison and it's less than if I were to go grocery shopping for all the ingredients they send. Great Deal, thank you read more

Introducing my latest #LifeHack find and one that I'm sharing with everyone I know who enjoys eating good food! If Kim Kardashian's butt is God's gift to men, then Fresh Box is God's gift to busy working mothers everywhere!!! As a working mother of three children putting dinner on the table can be tough, but with Fresh Box I get to be a cooking goddess in the kitchen and my husband has a home cooked gourmet meal at least three times a week! The best part is that I don't have to do any shopping and everything always tastes amazing! ORDER: On Friday you order the box online at http:/www.hhifreshbox.com. Pre-pay for the box with your credit card and view your three meals for the week. PRICE: $72 per week for three Fresh Box dinners which feed two people. $12 per meal per person. DELIVERY: On Tuesday a box is delivered to your door. It's okay if you're not home because the Fresh Box is packed in a cooler bag with ice packs. Genius! REFRIGERATE: Put your Fresh Box dinners in your fridge and pull them out whatever night you're ready to cook. COOK: Pick a dinner and grab the easy to follow recipe card. Yes, you have to cook your meal but it's really fun and easy! Ingredients are all packaged together so you just chop, cook on the stovetop and you're done in 20-25 minutes. It's okay if you're not a great cook because the recipes and instructions are truly foolproof. All you need to have in stock are olive oil, salt, pepper, knife, cutting board, pot and pan. Basics everyone should have in their home. HEALTHY: Yes, these delicious dinners are totally healthy and very filling! My husband usually finishes his portion and has a full stomach. I usually eat half my portion and eat the rest the next day. So far we're on our third week of Fresh Box and it's one of the greatest things I've done to make our home life happier! No longer do I stress out over what we'll have for dinner. You might gawk at $72 but we can easily spend that much eating out at a restaurant which is nowhere near as healthy and delicious. Now my kids get to eat their usual regimen of "kid friendly" fare and we eat fancy comfort fare that we look forward to preparing together. It's like date night and cooking school all rolled into one! Do yourself a favor and order a Fresh Box. You will LOVE IT!!! read more

See all

After following these guys on Instagram for over a year, I finally ordered a box. We had a busy week coming and the opportunity to have some of our meals pre planned and delivered to the door with everything we needed sounded like perfection. The whole concept here is 3 local, healthy, portioned out meals for two with everything you need [minus salt, pepper & EVOO] delivered to your door on Tuesdays. Every week the menu changes and is posted ahead of time. You can choose between 3 meals for two or four and my favorite part of this service is that you pick every week if you want to receive it. No automatic preorder or charging, you get the option to decide how you feel about the menu and if it's helpful that week. With tax choosing the two person plan, it was about $75 or $25 a night. Tuesday arrived and I was mildly nervous about when my box would be delivered as I work but when I arrived home at 4pm I saw the box at my door. Each dinner had its own bag of ingredients, recipe card & protein frozen under reusable ice bags. How relieved I was to see those ice bags and how impressed I was with the Freshbox service. Each bag of ingredients looked fresh & the directions were simple + included pictures. You can pick the order of your dinners. Our menu was delicious! We started off with steak fajitas with peppers, onions & jalapeños, topped with smashed avocado & cilantro in taro tortillas. YUM! I was shocked at the portion size [that was our biggest concern]. Next up was thyme scented cod over confit tomatoes & onions with sautéed potatoes & string beans. Fresh, filling & very healthy. I'm weird about seafood but the seasoning was perfect. Finally, we had chicken thighs with mushroom farro risotto, zucchini & almonds. This was delicious on all levels. New farro fan here! I cannot believe how easy it was to make these meals and the ease it brought to my prep and clean up. Fast, east, healthy, yummy & portioned. This made me feel like I had a person chef... Except gasp! I was the chef. ;) We will definitely be ordering again, can't wait to try another menu! read more

See all

What, 3 meals in a box delivered to my door? Sign me up! After seeing pictures and hearing about fresh BOX I finally tried it and wow it was amazing. Oh wait, it's not pre-cooked meals in a box? So I still have to cook :-(... I love how the menu changes each week and am like a kid at Christmas waiting for the box to be delivered on Tuesday. Cracking it open, there are 3 meals for two people for $72, portioned and measured out in separate containers and a bag for each meal with all the ingredients, except a few items like oil, salt, and pepper. The proteins are packed at the bottom, with an ice pack on the top. Then the vegetables and seasonings are packed separately on top of the ice pack. All is then in an insulated pouch in a box, delivered to me. All I have to worry about is prep and cooking and voila I have a pro chef's meal prepared by me. I love the service because we end up wasting less since everything is perfectly portioned out. No having to shop for ingredients and plan a menu. The recipe cards are in color with a nutritional breakdown, pictures, and step by step instructions. Yay, dummy proof for me! Plus, it's a way to add variety to our everyday cooking and to let us try things outside our normal comfort zone. It tastes great and is healthy too. read more

See all

I love to cook... when it doesn't involve thinking of what to make or shopping for the ingredients.... fresh BOX to the rescue!! For an affordable price, fresh Box will send you (via UPS): you guessed it, a BOX! Not just any ordinary box, this one contains everything you need, right down to the individually measured spices, everything you'll need to make three delicious meals for two. I enjoyed the recipe cards - you're provided with photos of every step, any dummy can cook now! For each recipe, the ingredients are portioned, packaged and each ingredient is labeled and color-coded. The organizational-freak in me was beyond pleased! Each week, fresh BOX will email you the menu for the upcoming week. You will have until Friday to place your order and the BOX is delivered by Tuesday of the following week. If you don't have the time or patience for research and grocery shopping, this is definitely a great option for you if you want to eat healthfully and cook your own meals. Thank you fresh BOX! hifreshbox.com read more

See all

Love love love hifreshbox!!! For $75 which includes 3 meals for 2 people, fresh produce/ingredients, recipes, and delivery at your doorstep is a great deal. For me this is a steppingstone cause it teaches me how to cook. I rarely ever cook, the few things that I know how to make is rice, saimin, and mabo tofu. I would either eat out or depend on my husband to cook. Now I can cook for him and eat healthy :) All you have to do is go to www.hifreshbox.com . Every week a new menu is displayed for the following week. You must place your order by Friday and your box is delivered on Tuesday. They try to deliver your box before or by 6pm. You can also place your empty box at the door on Tuesday so they can recycle it for reuse. read more

See all

I got this as a gift and received my order in two days, with each dish in one large bag with lotsa little bags and stuff to chop, prep, bake/cook in smaller bags within the large bag. I had three large bags for soup, salad and beef sandwich. I like the fact that pretty much all the ingredients come to you and that it made me cook items I don't cook. It says it cooks for two but the dishes were so plentiful and each one had a protein component so it was enough for either 4 adults or one dish for 2 adults (and you have 3 meals). But the preparation was a LOT! I spent a lot of time chopping of veggies and had to cook all kinds of little parts then combine to make one dish so the dishes were piled up high. Overall I like the concept and learned how to cook different dishes. Hubby and son were happy with the taste and that's the most important indication that this concept works. read more

fresh BOX - Potato leek soup - Food Delivery Services Near Me

See all

My wife purchased a gift voucher last September for her sister on a recommendation from a friend. However, her sister tried to place an order with that voucher (which seems to expire at the end of the week; a rather short time for the expiration date, something like only 4 months?), but when she went on the site to do so, she couldn't enter the voucher. Both my wife and her sister emailed your company for assistance, but neither are getting any reply from you. This is a rather urgent matter as the voucher expires in a few days. read more

I am challenged in the kitchen and want to shop healthy local but wasted so much and was always missing that one or two key ingredients for something when I wanted to follow a recipe solved all these problems at once and cheaper than what I would spend on half as much for to my door food delivery and this is also a teaching/learning opportunity I can see how I used too much of a lot of stuff (i.e. olive oil should be a teaspoon to tablespoon , not a big splash and pour) great service read more

fresh BOX is sort of like Dream Dinners with delivery service. Each fresh BOX contains three meals for two, ready to cook, with detailed instructions. Ordering is simple - check out the menu posted on the website and order online by Friday for delivery on the following Tuesday. Membership price of each meal is $12, non-member price is $15, and monthly membership fee is $10. For a limited time, fresh BOX is offering their meals at the member price, so your first fresh BOX will cost $72. The menu for our fresh BOX: Orange pistachio crusted fish with sweet potatoes and spinach Spiced pork loin salad Chicken with cherry salsa and dirty rice The chicken with cherry salsa and dirty rice was by far the most flavorful and interesting meal of the three, followed by the spiced pork loin salad with apples, which was the easiest to prepare. Although we enjoyed the combination of orange, pistachio, and mustard with the fish, it wasn't something that we'd prepare again. PROS: Ultimate time saver - food is delivered via UPS to your door in an insulated box, and all the ingredients are pre-portioned and ready to prep. Easy to follow recipes with pictures and detailed instructions - if you still manage to screw this up, then I don't know what to say. Discovering fun and interesting flavor combinations that I never would have explored on my own - orange pistachio crusted fish and cherry & avocado salsa on chicken and dirty rice, anyone? It's healthy! - Each meal contained lots of veggies and protein, and the recipes only called for a little added cooking oil. Overall, I thought the meals were nice and definitely well-balanced. Decent portion sizes - our fish entrée was reasonable but not enough to make us full, but the pork salad and the chicken portions were generous and could probably feed three people. I had the leftovers for lunch on the following days. CONS: Mushy and slimy greens - I think it's just the nature bagging fresh greens and then putting them in a box with ice packs, so it can't be helped. When we opened our box and we had to toss about a third of a spinach portion because it had turned into slimy goo. Mystery fish - I couldn't find any information from the recipe, box, or website about the white meat fish included in our fresh BOX; it could have been tilapia from a gutter in industrial China for all I know. What about the rest of the components? - It would be nice if the fresh produce were from local farms, but like the fish, there was no information available. It's spendy - $12 per person for each meal, not including the membership fees and not including time spent cooking and cleaning. Yes, this is much cheaper than eating out, but with a little time and effort, one could prepare the very similar fresh BOX menus for a fraction of the price. BOTTOM LINE: If you love to prepare playful and interesting healthy home-cooked meals at least three times a week, yet you don't want to deal with the grocery shopping, and it fits into your budget, then yes, fresh BOX is a wonderful service. Unfortunately, fresh BOX doesn't fit my lifestyle so I don't see myself signing up for a regular subscription in the near future. Is it worth a try? Oh, absolutely! Even though my bf and I won't be subscribing to fresh BOX, we had a ton of fun and we were glad that we took a chance to do something new and different. We would be open to ordering another fresh BOX if the menu for the week appeals to us. I also think a fresh BOX would make an awesome gift as well. read more

See all

So far so good! Just finished making my first Fresh Box meal. It is quite good, easy to cook and nutritious. I am so burned out on trying to eat well on my own, cooking for myself is not working out. This is the best solution for me, 6 meals a week for 72.00 plus tax. Delivered and the menus are printed up beautifully with easy to follow directions. I'm not going to describe how the food comes, it's been described well in other reviews. Suffice to say I am grateful for this service. read more

MON, 6-6-16 Alex from FreshBox addressed my concerns via e-mail. Thank you very much, Alex, for the professional and caring response. As mentioned earlier, things will go awry when produce is involved, but FreshBox is very responsive in addressing such concerns. Awesome customer service! Please continue to support FreshBox and encourage your friends and family to do the same. I will be doing that as well. FreshBox is a start-up company and deserves our support. Let's all support local businesses. I can only imagine the time and energy FreshBox and its employees are putting in to provide us with the best possible food in a timely and affordable manner. We love you FreshBox! Thank you again, Alex, for your response and corrective action. Aloha. read more

Update2 (02/18/2019): I heard back from my gift recipient and she said, "We had some trouble coordinating the delivery but eventually it made it here and it was good!" I'm glad things worked out well in the end. I don't think we will be giving freshbox gifts anytime soon but perhaps down the road sometime. I hope the business thrives and technical glitches get worked out. It seems the food is very good and I continue to love the concept. Update1 (10/04/2018): I was finally able to get in touch with fresh Box about my missing gift by reaching out to them via Facebook. I received an immediate and helpful response. I've changed my rating here from 1 star to 3 stars. Once I hear back from my gift recipient about her experience with claiming her gift box, I'll update again. Old post: Beware: I think this business might be bogus. I purchased a fresh box gift this summer and my intended recipient never received it. I wrote to Fresh Box using the contact form on their website and called their phone number (listed here) three times and left messages but never received a response. read more

I have purchased a gluten free Fresh box gift box for my daughter's birthday. I wrote specific instructions where to deliver the gift box to as well as I provided my phone number if they had any questions. I left multiple messages to the company via phone and emails. My daughter did not receive her giftbox as well as I have not heard a response back from the company. The company however immediately processed my visa and charge me for the product. I am wondering if the company is out of business since they do not respond back. I would be leery to start a meal subscription. read more

I actually didn't eat the meals as this was a gift, but the couple--a big athletic guy and newly-unpregnant, now nursing lady, both into healthy eating--loved it and found the meals substantial for their appetites. 4 weeks and no repeats. And nice recipe cards you can keep. read more

First off, I REALLY wanted to give this service a higher rating. I had a v. good two months at my summer home in Maine using Blue Apron and really liked it. Not available here so tried this one. Two problems....and they are both related and fixable! 1. Blue Apron is $60/week or $10/serving. fresh Box $75/week or $12.50/serving. Okay, Hawaii is more costly, blah blah BUT 2. The serving amounts are ridiculously large for two people. I tried one week and TWO cucumbers were sides for two people and later in the week had TWICE the amount of Brussel sprouts needed. SO, peeps, cut down on your amount, cut your price, and you will get mine and other's business! Sept. 21: I am adding a star and amending this review. I tried a second week and the excess ingredient amount went down and the taste went up! [Of course the cost is still rather pricey ;)] I think they are on a learning curve....and it seems to be a good one. read more

Fresh Box! I have a question prior to ordering and had emailed you guys three times and commented on your instagram. I am wondering why I did not get any response back?! read more

I seriously am a fan of this service. Every week we get 3 meals we cook to serve 2 people, the portions are generous, and the food is tasty. We get a box on Tuesday and there are 3 bags filled with all the ingredients for the meals along with recipe cards, its chilled with cold packs.. I love it! I feel so accomplished after making our dishes... They are pretty healthy and we get exposed to food we would have never probably tried. Try it out, its fun and easy! I get excited to see the menu of what we will be eating the following week. read more

We received our first Fresh Box order and fell in love with the service! We made the flounder with quinoa and it was amazing! We heard about fresh food delivery on the mainland and of course they did not deliver to Hawaii. I google searched and found Fresh Box. If you are a busy person with little to no time to shop and make healthy meals look no further. Looking forward to our next meal of locally grown veggies and meat read more

why didn't someone start this service earlier? i enjoy cooking; i enjoy eating healthy even more. i just don't always know what's the right spices to use, how much to use and waste portions of unused leftover ingredients. often, i don't have time to shop. whaaalllaaa! freshBOX is a life saver; time saver. it saves me from shopping, wasting food, and throwing away leftovers. i also learned a lot! cooking things i'd never imagine i ever would, or otherwise dunno what to do with; and, it's healthy and right portioned. what a great idea! read more

This is one of my worst customer service experiences to date. I paid for a $200 gift certificate for a Christmas present for a family member. Although they charged me right away, they never emailed me the actual gift certificate. I tried contacting them 3x through their website request form and NO ONE responded to me. There's no support email or phone number to contact! In an era where customer experience has come to the forefront and is a major differentiator for many companies, this is simply unacceptable. I would strongly caution anyone from spending their money with this vendor. read more

So much fun to cook gourmet meals with my husband! The recipes are easy to follow, delivery is free, and ingredients are always fresh, often organic, and well-portioned. For the price, this is a such a fresh addition to our dinner rotation. Love it! read more

Food/recipes are fantastic. Pretty easy to follow and quick to set up and cook. My family really enjoyed it. And we love that he sources local whenever possible. read more

If I could give negative stars, I would!!! They have NO customer service!!! Placed my order on April 2 for delivery on April 10. They did NOT deliver on the 10th. I sent two forms on their website, two emails directly (when I found an email address, since their emails go to you as no-reply), tweeted twice, and finally found a phone number for them here on Yelp (no phone number on their website - should have been a sign!) called and left messages on their phone that goes directly to voicemail. NO RESPONSE!!!! HI Fresh Box is sure in a hurry to charge your credit card - as soon as the order is placed, not at time of delivery. But they aren't in a hurry to do anything else. Non-existent customer service - never ordering from them again! Usually customer service in Hawaii is better than on the mainland, but certainly not in this case. read more

Just signed up and will update this as I go. So far been underwhelmed at the food, it's basically near end of shelf life vegetables (i.e. God forbid you try and save your meals to the second half of the seven day cycle instead of making in the first half) sauted into mush mixed with an overpowering sauce with some protein and they don't even come recipe complete, you still need to buy ingredients. Also many of their ingredient combo's make zero sense, like why would I add onion powder to two cups of a sauted onions? WTF. I also question for the price why I'm not getting organic and also getting canned goods and bulk kraft/costco fake cheese, like organic doesn't really add much, crap like diced stewed tomatoes isn't hard to make (not that I want to make it but they could make it bulk at their kitchen and package for us), and is it to much to ask for real decent cheese? On the cooking side you really need to have some cooking common sense as otherwise you will burn everything; I followed their directions to the T the first couple times and they have a serious fetish for cooking everything on high, I don't know if that's because they are trying to make it "fast" (to stick to the 30 min promise) or whatnot but I've never burnt so much meat and vegetables in my life. They have a real aversion to concepts like simmer, steam, poach (like in what world does flash seared cod ever taste better than poached cod when making some sort of effective succotash), stew, or things like lids to keep the temperature up but not burn. Good rule of thumb for the cooking challenged is double or triple the amount of cooking oil they specify always and turn everything down a medium-high at most. Also recommend common sense in most cases and deviate from the recipe liberally where it usually doesn't make sense. Now I'm not saying it's bad and I haven't cancelled yet (will give them a couple months) but not def sure it's worth the $75; would probably be a lot more comfortable with it at the $60 mark as for $25 a meal I can get me and my kid something tastier, less/equal effort, and just as healthy. I'm buying food from these guys because I'm expecting variety, interesting, and tasty food. If I'm spending $25 on something I can buy from Costco for $15 and made myself anyways without this service, whats the point. PS: I'm also willing to admit I haven't been with them long enough to be completely damn them yet and menu varies so as I said, will give them a shot for a couple months and see read more

This service is really great. As advertised: delicious, creative meals which are easy to prepare. We got one box as a gift when we had a newborn and it was so good we've kept it up ever since. It's helped us to eat healthily through the transition and turned out to be a cost savings for us over our typical grocery bills. The portions are great: filling but not too much. Additionally, I like that because the meals are so well prepared we end up wasting a lot less food than when we prepare our own meals. We plan to keep it up! Thanks FreshBox! read more

I received my 1st order and I was very happy. Everything in the box was nicely packaged. Neat & labeled clearly. Produce was fresh. But most importantly, I'm very impressed with Fresh Box's customer service. I've emailed them twice and both times I received a reply right away from Alex. We try to avoid eating meat, so I had to substitute the beef for another protein. Alex was great in responding to my inquiries and making sure we did indeed receive a beef substitute. I love this service! So happy we finally have something like this in Honolulu. read more

Who wouldn't want tasty, healthy, easy to prepare food delivered right to their doorstep? What a treat to receive this box! We all looked forward to our delivery and everyone was willing to take turns preparing meals or working as a team to prepare them because the ingredients were already organized and separated into bags, the recipe cards were in full color and easy to understand, and the end result was a delicious home-cooked meal! This is a no-brainer if you want to eat healthy, and if you need to feed more, my trick was to buy one or two more protein portions at the store and it all works out. read more

As we get ready to leave the island I just wanted to thank the Fresh Box team for making our weekday meals healthier, and without us having to put much thought into them other than following your simple recipes. Thank you for broadening my husbands sense of taste beyond what he would normally try, he is now much more adventurous in selecting foods when we go out. And finally thank you for using local, healthy ingredients and by us using you almost every week for the past year we realized out grocery shopping was simpler and we wasted less. Thank you, I hope I find an equivalent at our new location!!! read more

I paid for a gift box for my sister and contacted Fresh Box this week, but no answer. Did they go out of business? Have I lost my $75 gift purchase? Does anyone know how to contact them. Emailed twice and no answer. read more

Trash, garbage, refuse, waste, litter, junk, debris, detritus, rubbish, dross, dreck, trivial, can't think of any more synonyms to describe this bum food so that will have to do read more

I love to cook and am very particular about the food I purchase and cook. When I learned about HI FreshBox, I thought it would be a great way to get new recipes from a chef, eat healthier and save time making weekly menus and shopping. After three weeks, I am happy with what I am getting for the price I am being charged. The meals have been easy to prepare (20-25 minutes to table), innovative (for example,I would never have thought to add mint to the bolognese sauce) and, for the most part, tasty. The fact that all of the dishes come with an easy-to-follow recipe means that I can replicate them in the future. The portions easily feed 2 persons and even 3. I've learned portion control is important to be healthy, and Fresh Box has just the right size for their meals. I used to spend time each week to make a weekly menu and go to the supermarket(s) to buy the food. And I would always purchase more than I need and end up wasting food for example buying a whole napa cabbage whenI needed only 5 leaves). Fresh box makes up the menu for me each week and provides me with all off the ingredients other than oil, salt and pepper without shopping! Talk about freedom and convenience! When you consider your weekly supermarket bill for one week and compare it with Fresh box, you'll find out like me that you'll end up saving money and enjoy new and tasty meals. And, most of the food is local or organic! I am a real customer who pays for this service. read more