Once again let's set the record straight, shall we? Although I requested to speak with the owner on several occasions as the project went sour, his employees obviously failed to pass on my requests most likely out of fear. So here are the facts... Since Chris and I never spoke and he was never onsite nor involved the entire time, he hasn't a clue of what actually transpired. Thus he doesn't know what he's talking about in his unprofessional defensive rebuttal. (Please refer to his rebuttal in the comment chain below.) His staff are obviously flooding him with lies, denials and misinformation to protect their own skins. He's not only misinformed, he's upset that someone has finally taken a stand with his company's incompetent operations for all to see. So rather than discuss the issues directly with one of his fully paid customers, he rather be counterproductive and get into a tit-for-tat argument on the internet, its very sad. And rather than stand behind his company's hard but flawed work, he once again blames his company's mistakes on his client just as many other customers have recently said. Oh and BTW Chris, it turns out that the overflow issue I spoke to Sarah about was indeed a warrantied item caused by your team during their services last year. (It's all been photographed and documented by a competitor for a judge to examine). In fact there's yet another warrantied item that just came onto the radar. (One of the three SuperMiter® installations has failed) So be patient Chris, a judge will soon get this case while you and your team sit out your warranty obligations rather than honor them like real professionals would... what a scam. (BTW, Did Terry ever show you the e-mail from the LeafBlasterPro® inspectors after your team's first botched attempt to install their product? No?.. then please ask to see it. Based on Gutterman's poor installation, they withdrew their 25/Year warranty on their product unless it was corrected. Plus I DID accept Sarah's offer for a Gutterman team to come out here, and that I would pay for their services if I was mistaken about the overflow being a warrantied claim, but Sarah repeatedly REFUSED and demanded payment nonetheless! Ask her to play the secret tape recording she made of us... Listen to all of it! It was a shameful and desperate action that obviously backfired. See what I mean everyone? Gutterman Services repeatedly finds a way to escape their warranty obligations. Do you really wish to do business with a company like this?... : ( read more

The turret roof on my Capitol Hill house was leaking badly, and Gutterman came to the rescue. WOW! I can't believe a roofing contractor this good, this honest, this careful, this courteous, this professional, this experienced--not to mention, this reasonable--actually exists. But Gutterman Services of Sterling, VA, does, and if you need a new roof, you owe it to yourself to contact them. The details: roofing bandits had persuaded an elderly previous owner to replace the original (and exceptionally durable) slate tiles on the turret roof with short-lived asphalt shingles--which were now rapidly disintegrating. I wanted to stop the leaks and restore the roof to its original historic condition as required by DC Historic District guidelines. Enter Harold Boosahda, Gutterman's superb sales technician. He told me he could put new 150-year-lifespan slate tiles from the Buckingham quarry in Arvonia, VA ("Highest quality slate on Earth") on my roof for a far more reasonable price than what other contractors I contacted were asking for far less durable synthetic materials. Even better: Gutterman stood by its work, offering me a 10-year workmanship warranty. I was impressed. Of the dozens of area roofers tracked by Consumers' Checkbook, I couldn't find another one with a 10-year warranty. The best other roofers offered me was 3 years--some only 1-year. And the contract: clear, fixed, clean, tight, and easy to understand. I appreciated this. So, I signed, and the project began. Enter Tony Riggs, Gutterman's gifted slate roof expert. Leading a crew of consummate craftsmen, he replaced the disintegrating asphalt shingles, installed new Buckingham slate tiles of the type believed to have been used in 1896 on my Victorian-era turret roof and, most importantly, stopped the leaks! And that's not all: he and his team did a marvelous job of restoring the roof. The slate looks terrific--perfect pattern, fit, overlap, and alignment, and the copper ridge caps beautifully accent and outline the rich blue-black handmade slate. What's more, Tony--a true and talented artist--restored and reattached the finial ornament to the turret top in a manner that preserved its robust and authentic three-dimensional attitude. And, yes, at the end, neighbors commented not only on how beautiful they found the new roof but how thoroughly Tony's team had hauled away debris and cleaned up the surrounding area. My wife and I are absolutely thrilled with our new Gutterman slate turret roof! read more

After putting off getting roof work for several years, I reluctantly began the process of getting estimates from several local contractors. I spoke with a total of four contractors in the area. One never showed up, one tried sales tactics that were an insult to my intelligence, one was seemingly decent, and then there was Gutterman Services. My first interaction with their representative, Jorge, was pleasant and informative. Unlike a competing contractor, he noticed that my attic was far too hot, even though I already had a ridge vent. It turns out the vent was cut ridiculously small in some areas, probably not over an inch wide. During the install, Gutterman Services significantly widened the gap to a sufficient size for keeping my attic cool. In addition to all the shingling work, they replaced all the covers, flashing, channel, etc. The crew was also able to create a small ridge so water would stop pooling up near my chimney. My garage gutters also had issues with standing water which was spilling out and creating an algae stain on my siding. Jorge personally re-sloped them so the water would drain correctly. One of my primary concerns with the roof was the hundreds of dollars I had just invested in mesh-type gutter guards. Another contractor proposed they would simply bend them during the install... which would have ruined them. Jorge on the other hand took it upon himself to personally remove the hundreds of feet of guard, with no help. Once the demolition and installation was complete, Jorge replaced all of the gutter guards. The new roof looks great, adds to the resale value of my home, and best of all, it keeps the water out. Save yourself the hassle of dealing with multiple contractors, just call Gutterman Services. And, of course, definitely ask for Jorge Rodriguez-Sawao. You won't be disappointed. read more

Hi Folks- Chris Pauly owner of Gutterman Services here. THANK YOU for your honest reviews of our small business here on Yelp. I'd like to point out a few things about our company here: We are celebrating 34 years of hard work this 2020 and doing so, we have become -we hope- a household name here in NoVA. We service gutters ( approx 3500 jobs annually ). Power wash ( 400 jobs) as well as operate the construction division where we install 150 or so roofs (both residential and commercial) , replace gutters 5-700 jobs annually, plus siding, trim doors and windows combined for an average of 50 jobs annually. We also complete 50 jobs annually in our newest Deck-re-Do, deck restoration division. I point out the span of our work ranges from a service call of $100, to an entire exterior restoration of $100,000+ SO with all these jobs.... Imagine how hard we work to keep our reviews REAL, current and most all, in good standing..... We are VERY proud of our Yelp rating and it has taken us more than just a few years to get here. It appears that we are reviewed 3x more frequently then our peers. Currently we have over 150 Yelp reviews, 600 Angie's list reviews , 150 Google reviews and countless others on smaller review sites. ALL of our reviews are REAL! Thankfully most of them are favorable to our company. So, if you have comments you prefer not to share on the review sites, I encourage you to contact me and I assure you, I will respond. It's hard work running a small locally owned family business in NoVA in this era... That said, we care about what we do, and we hope you can see that by reading our reviews. Chris Pauly aka " the Gutterman" Chris@guttermanServices.com read more

Contacted Gutterman Services to inspect gutters following a cleaning from another firm. The other firm claimed I needed new gutters with a hefty price quote. Upon inspection, Gutterman explained that the hangers, while a good design, were damaged in some areas (likely from a heavy load like a chunk of ice from an upper roof section above this one) causing a belly issue with the existing gutter. It was causing staining on the gutter where water was overflowing. Further inspection of my property revealed additional suggestions to improve shedding water away from the house - the estimator even told me what items to go get from Home Depot to do it myself. Gutterman came out and rehung/sloped the troubled gutter with new hangers plus recommended installation of gutter guard on this gutter and on another gutter which I knew consistently clogs from leaves. After hearing Gutterman's estimate to do the cleaning at a future date, it was a no brainer to install these guards now and reduce the need for bi-annual cleanings (or perhaps any) as about 20% of my gutters have a chance to get clogged. It was refreshing to hear that Gutterman wants to sell workable solutions to customers - NOT make money on periodic (or unnecessary) cleanings. Gutterman also repaired a roof water runoff area which was damaging the HardiPlank siding. I had known about this issue from another inspection by another contractor. Gutterman, for a very low cost, performed an install of a small gutter with direct downspout to the next gutter, along with a new coat of paint on the siding. I recommend this local company highly over any national chain. read more

In May of 2016 we had an animal incursion in our attic (raccoon) and after getting rid of the pest(s) we found out the problem was with an unsecured soffit. I called Gutterman Services to get a fairly simple repair done. I knew the roof was at the end of its lifespan and had expected to have to replace it within a year. Jorge Rodriguez-Sawao came out and showed me what would have to be done to fix the soffit but also found the roof was far more deteriorated than I had believed. We opted for a new roof, leaf-guard gutters as well as the coincidental repair of the soffit. About a week later the soffit was repaired by Charles Miko and then about two days later a truck delivered the materials for our new roof. The next morning Jorge's crew came and worked all day to strip off the old shingles, replace rotted sheathing and put on our new roof. One day later the new gutters (including a leaf guard) were installed. That night and all the next day a deluge of rain fell on us. The roof was perfect and the gutters were as well. I checked to see the downspouts and water was safely shooting out away from the house. I want to commend all of the crew for a job well done. Thanks. I have found everyone from this company to be very cooperative and also very good at their jobs. The company has been around now for quite a while and it's easy to see why they have thrived in a competitive business environment. read more

I had a great experience with Gutterman Services. Charles and John were incredible and went over and beyond to help my roommate and I resolve a situation with my roof. They initially came and did a thorough and quick repair on a hole in the roof. There had been water damage that was significant in the attic, as well as raccoons that had come in through the hole. They returned the following day to repair another section of the roof where it was suspected that the raccoons may have been entering from as well. I was worried that the raccoons were still up there and trapped in, and pest control did next to nothing to resolve the situation. Charles and John made sure one of the roof holes was open and then climbed into the attic to scare the raccoons out before repairing the hole. The adult raccoon was not in there and had likely gotten out of the smaller hole the night before. In the midst of making sure there were no raccoons, they found a nest of five baby raccoons, and helped me safely get them out of the attic. The raccoons were brought to a wildlife refuge, and would not have survived had it not been for Charles and John going over and beyond to find them and save them. Their help, amazing positive personalities and professional expertise were incredible!! I'll be recommending their services to anyone who is need of roof and/or gutter services. Thank you to both of them !!! read more

If I could give more than 5 stars I would after our recent experience. We had our fascia boards covered and they did an excellent job. They had replaced our gutters some years ago--best product around! After their work on the fascia boards was done they washed our gutters and left the premises with no damage done to the many plants in our yard. Our Japanese Maple in front was a difficult thing for them to avoid but they somehow did it. Another crew replaced our 30+ year old deck in back. Originally they were going to do this in the spring but we had to postpone it until the raccoons had vacated the space under the shed. The crew returned in the Fall and we are so impressed with the work that they did. They even came back a week later to temporarily remove 3 boards (as arranged previously) so my husband could put barbed wire under the shed to prevent the return of the raccoon mother. The crew then returned a few a few days later to resecure the boards. All of these extra trips were without charge. We highly recommend this service. Polite crews and a real interest in their work being done correctly. We found the office staff to be very responsive. The crews were on the job at the time they stated. Thank you Gutterman! read more

We had to completely replace our roof as a consequence of the damages suffered from the windstorm that hit the Washington metropolitan area, in early March of 2018. Despite the short notice received by Gutterman Services, Mr. Jorge Rodriguez-Sawao showed up in time to participate in Allstate initiated estimate of damages done by the windstorm and helped in assessing the quantity of work required. He and his team, including Mr.Charles Miko, immediately executed temporary fixes to contain damages. After discussing options and agreeing on price they promised to complete repair work by the end of March, 2018. I received a 'heads up' call 3 days ahead of the scheduled date. The team showed up early in the morning, on time, on schedule and quietly started work on my new roof. By early afternoon, the same day, the old roof has been cleared away and replaced by a shiny new one, the place around my house thoroughly cleaned, not one nail left laying around. Mr. Charles Miko went above and beyond duty, and fixed the shutters also damaged by windstorm on my house. Job well done! As a customer, I am very satisfied. INDEED! Jozsef home owner read more

FANTASTIC! We were having an incredibly difficult time finding a company that had expertise in replacing historic slate roofs and were so relieved to have found Gutterman. We first met with Jorge Rodriguez-Sawao, who came to our house and provided us with honest information about all of the different roof types and was a constant contact through the entire project. He is amazing! Then we met with the entire team, received a quote and a timeline. Chris Pauly, the boss, was incredibly knowledgeable and looked into things everything we asked about, to include the less common Buckingham Slate, which is what we ended up using. And Tony was the artist with slate who ran the project at our house. He would always text when they arrived, if there were any weather delays (almost none because they worked through everything), and would always respond quickly. The team was clean, respectful, covered areas of our property for protection, re-seeded areas of grass that reasonably were damage by the massive construction and were FAST! They replaced our roof in 3 weeks, when every other company quoted us three months! Gutterman made replacing a historic slate roof look easy! read more

I took several bids to replace the roof on our home in northern VA. Gutterman was not the lowest nor were they the highest. My decision came down to their knowledge of products and the time and care they took to educate us on the strengths and flaws of the many synthetic slate materials on the market. They were concerned for our long term happiness and the longevity of our roof. Jorge was professional and genuine from the first meeting. He called before every appointment and followed through on every aspect of our project. Chris, the owner, took a personal interest in the replacement of our roof. He went well beyond care and concern. He is a man of integrity and showed it in each of our many encounters. He is a professional who takes the time to help potential customers make good decisions they can live with. The name Gutterman would suggest he wants to sell and install gutters. He does. Another sign of his unparalleled integrity came when he informed us our gutters did not need to be replaced but that he would fix the few small problems we had while finishing the roof. Incredible! It would be a mistake not to take a bid from this company. read more

We have had very positive experiences with Gutterman Services. In particular, Jorge from Gutterman has been extremely helpful with work on both our gutters and roof. Initially, we had hired Gutterman to replace some gutters that had been damaged in the recent snowstorm. Jorge came out to provide an estimate, thoroughly examined the gutters to note the exact issues (a much more thorough examination than 2 other gutter companies had provided), and gave us a reasonable estimate within the hour (unlike the other companies that took many days to provide one). Only a couple weeks later, and only two days before we were scheduled to go on vacation, we discovered a leak in our house that was determined to be coming from our roof. We called Jorge and he was out the very next morning (on a weekend) to examine the roof and provide an estimate. We were extremely impressed with his responsiveness and his willingness to come out on a weekend on such short notice. All the work that Gutterman has performed so far has been great (all gutters are performing well, and the roof leak has been stopped). We would be happy to use them for other exterior needs. read more

We have a flat roof with a rubber membrane and a railing. The railing was rotting and causing a leak in the garage. I contacted a number of roofing companies to replace the railing and fix the leak, but not many would take on the job because they didn't work with flat/rubber membrane roofs. Another roofing company gave me a quote, but I didn't feel comfortable with what they were suggesting and the quote came in really high. We have also had the roof on the house since 2003, so I was concerned about just replacing the railing and finding in the not too distant future we'd have to replace the roof. After numerous calls, one roofing company suggested Gutterman Services. I had no idea they did roofing/railing. Jorge came out and gave me an estimate. He addressed the membrane roof and suggested coating it so it would last another 20 years. He also said his company could take care of the railing. They provided a fair estimate and I felt confident in their ability to take care of the flat rubber membrane roof and replacing the railing. I would use them in the future and recommend this company to others. read more

I called Gutterman for an estimate on a siding repair and some other exterior repairs we needed. We decided to go ahead with as many of the repairs that we could afford. Our estimator, helped us through the contract approval process. We were on a tight deadline to have the work done so we very much appreciated his responsiveness. The scheduling department initially scheduled our work after our deadline, but was able to reschedule our work to a date that worked with our timing needs after I explained the need to them. Kevin Poole came out to do our repairs and he was terrific. We had a super busy day and Kevin encouraged us to go about our business when we asked if he needed one of us to be home during the work. He realized that he needed to make a change to some materials, left to go get them, and returned to finish the project on time despite the delay. He completed all the repairs needed including a problem that has been plaguing us for years. We would not hesitate to recommend Gutterman and will use them again. read more

Back in May 2015, we had a REALLY BAD hail storm. I didn't think anything of it until a friend told us they were getting their roof replaced as a result. They had gotten Gutterman Services for the job. We had decided that it was time to replace ours as well, had a consult with Gutterman and signed a contract. It was probably the best decision we could've made, as far as house work goes. They were always prompt in communication, and made every step as headache free as possible. If you've dealt with insurance and HOAs, you'd know that can be quite the feat. It was extremely helpful that we had a tech out there with the insurance adjuster. They were even able to get insurance to cover siding and gutter, in addition to the roof. All the work was done really well and thoroughly. To date, we have yet to find a nail in any of our grass or flowerbeds. I'd recommend their company to anybody who has replace housing exterior. This had to have been the most pleasant experience with contractors that I've had to date. read more

We've just have new roof, gutter and downspout replaced and I could not be happier with the services we've received from Gutterman. My new roof looks fabulous! The team was extremely professional. From the salesman to the installer, they were courteous and responsive to my needs. Jorge is excellent; he is always available and ready to answer any questions I have. Tony Riggs, the manager of the installation crew- he is the absolute best! He knows everything! He is always willing to go the extra miles for work that needed to be done at my home. My husband and I are very particular and it takes a lot to impress us. Tony impressed us. I love remodeling and always have some projects going on at my house. I used many contractors thru the years for the work done in my home. By far, this is one of the best group of folks I've worked with. Cant' say enough how happy my husband and I are with our new roof! So happy with Gutterman! I definitely recommend them for anyone looking to replace their roof and gutters. read more

We had my mom's gutters cleaned last week and the Gutterman crew did a great job. We wanted to express our thanks and kudos to Amilcar and Luis especially, they were professional, courteous and proficient and did a great job! We also had some overflow dirt/drip streaks on our gutters and requested the additional streak remover cleaning service. Gutters look like new now and we're very pleased. Appointment was easy to schedule, and the payment transaction was seamless. The only (very) minor hiccup was the crew didn't arrive within the 4-hr window of 8am-12pm, so we called the office and learned they were running behind schedule and would be there around 1pm. They showed at 1pm on the dot. No biggie in our book but wanted to mention in case appt windows are important for others' schedules. Definitely recommend and will be continued repeat customers (we use them for our home's gutter cleaning, and we also had our gutters replaced a couple years ago and they did a fantastic job!) read more

A neighbor recommended Gutterman Services, Inc., so we asked the company to replace our gutters and downspouts, and also to replace a sliding glass door to our outdoor patio. The company's response was 100 percent professional, and the work was done perfectly, with great attention to detail. Jorge Dominquez-Sawao, the estimator, walked us carefully through each of the options for the work we needed, answered questions fully, and was a pleasure do deal with. The installation crew led by Kevin Poole was also first class, working steadily, finishing on time, and cleaning up completely. Kevin came back to install our patio door, and not only is a super-competent tradesman, but is a great person as well. It was a joy to work with the back office people on the telephone as well: polite, friendly, competent, and organized. We'll be recommending Gutterman Services, Inc., to other neighbors and friends! read more

Gutterman Services did a great job replacing the screening in our soffits. The screening had been installed when our home was built and had been compromised by birds over the years. Our home had extensive dental moldings and reaching a solution for replacing the screening without damaging or replacing the moldings that surrounded it was a challenge that many roofing companies were unable to solve. Gutterman (or I should say, Tony...their top service guy) came up with an innovative solution that not only looks great but was affordable and did not require the removal of our dental moldings or our gutters. The Gutterman crew worked long hours and were thorough in the execution of the plans that Tony laid out for them. They cleaned up every day and took special care to ensure that they didn't damage our garden plantings with their ladders. Customer service was above and beyond what I expected. read more